Read also:
aldi slim and trim nutrition sunbeam cafe series em7000 review stiebel eltron heat pump review nick scali o connor o connor wa aldi slim and trim nutrition lg 310l bottom mount refrigerator reviewClark Rubber (page 2 of 5)
Physical Store, Online StoreSo disappointed, Buyer Beware. Would not recommend! Bad customer service from the Owner himself!
I bought inner foam lining for colourbond sheets from Clark Rubber in Cannington recently and over $150 for the lot. I bought 2 extra rolls as i presumed i could always return the extra, not used rolls, for a refund or store credit.
I took the extra unused rolls back and spoke to the cashier. The cashier then asked the owner for a refund. After the owner refused to refund the return, i asked if the refund could be given in store credit instead. The owner refused again and we got into a small argument.
After my embarrassing experience, i w...Read more
ould not recommend this happening to anyone. BUYER BEWARE that if you buy something from Clark Rubber in Cannington, you are stuck with it. I would be careful buying those pools they advertise as well as it could be a headache returning them if anything happens. BUYER BEWARE OF CLARK RUBBER CANNINGTON'S POOR CUSTOMER SERVICE, FROM THE STORE OWNER HIMSELF.Similar opinion? Write a review on ieatwords.com.au!
Very poor service
Having to name and shame Clark Rubber Noarlunga SA. We bought an Intex solar blanket on line that the site said was in stock. Travelled 2 hours to collect to find out that that didn't have any stock but it would only be 7 - 10 days and they would call. Fast forward 14 days ... no call. Called them to find "Sorry, it wasn't on the truck. We'll call you when the next truck arrives". Fast forward another month ... no call. Now the "Manager" refuses to talk to us and handballs the problem to junior staff who know nothing about the order. Told it ha...Read more
s been dispatched and guess what? ... they will call. Enough of this rubbish. Put in a complaint to Melbourne head office. No worries. The State Manager will call within 24 hours. No he didn't but the store manager did. Tried to blame his staff for the delay and only remembered it was him that took the first call when challenged. The cover will be in Saturday. Told it had better be or we want our money back. Visited the store on Sunday,good day for miracles, it was there. Took six weeks which was normal we found out. No customer service and a culture of downing the other staff when they can. We will be buying our pool stuff online from someone else, thank you.Similar opinion? Write a review on ieatwords.com.au!
So damn expensive !!
I can not believe how much a piece of foam is. $88 for a 1m x 2m yoga mat foam and $40 for a small off cut, some other products $60 - $80 PER METER, that is absolutely ridiculous. I found the same yoga mat on ebay for $30. It reminded me of why I've never bothered walking into their store after looking up prices on their website. They would turn a tonne of product over if they just charged reasonable prices. Oh well, greed will keep the customers away.
Similar opinion? Write a review on ieatwords.com.au!
So Disappointed...!
Got quote to replace 3 x incredibly soft sofa cushions we had purchased from Fantastic Furniture.
Quoted on telephone conversion with Clarke Rubber Castle Hill, to be approx AUD $70.00 per top quality replacement foam cushion, per seat.
No offense but ... wth.
Said I couldn't afford that (entire Fantastic Furniture 3 x seater sofa +AUD $699.00, fully assembled and delivered).
Said would sell me 2nd tier level of (medium density) foam down, being just under AUD $400.00 in total (for all three sofa cushions.
Immediately disappointed because I could see that even though they said it was firm it wasn't as firm as I had expected. ...Read more
Came back to store after some hours, and .... I have photos because, honestly, density is, like, still really soft,.... both my husband and I can barely sit on the cushions. I'm sorry but I feel ripped off. Charged AUD$412.00 all up. What about original telephone quote? Who manages this? Now, budget sofa from Fantastic Furniture is REALLY quite expensive, and don't know why the original AUD70.00 per cushion (approx) from Clarke Rubber, Castle Hill, for MAXIMUM density foam wasn't available, three days later. Still, cushions not firm (AT ALL), and could have bought better quality all up, at the end of the day, so really, at the end of the day..... why bother? Just buy quality product and cut Clarke Rubber Castle Hill out of it, and save yourself the trouble. #Nothappy #Didn'tfollowquote #You'rekiddingmeSimilar opinion? Write a review on ieatwords.com.au!
HaoldSouth East Queensland, QLD
- 7 reviews
Fantastic Service
Given outstanding help and service by Rachel. We followed her advice and she solved our problem. A pleasure doing business with Clark Rubber in FerrynRoad Southport Gold Coast.
Similar opinion? Write a review on ieatwords.com.au!
boruSydney, NSW
- 31 reviews
- 24 likes
Iconic shop
Clark rubber is one of those iconic iconoclastic shops in Australia, it's Reaches back into the family history to at least my grandfather
I remember as a small child going with my father to clerks rubber to pick up some necessary widget that you couldn't get anywhere else
how this shop has survived over 50 years of trading in Australia boggles the mind
I know they've gone through a rebranding as pool shop, but you can still buy your necessary widgets as always
value for money is excellent and the convenience of having Clark rubber in your n...Read more
Similar opinion? Write a review on ieatwords.com.au!
Josh ShepherdsonEyre Peninsula, SA
- 3 reviews
This company is high on plastic fumes, prices are ridiculous in the truest sense of the word, servic
It's like the staff are trying to make you feel unwelcome, ignored by the multiple staff walking around, asked for help and they said to wait and they went off and had a chit chat with another staff member, when i did eventually get help the guy was acting like i was asking the world of him, all i asked was if they had acoustic foam, he showed me to the foam and i said it was very expensive and he seemed to take it personally, $50 for one piece of foam 1mx1m, you can get 10-20 pieces of 400mmx400mm at nearly any other company that provides it, $10p/m for door seal when you could spend $5 for 5m at most other places.
Similar opinion? Write a review on ieatwords.com.au!
AlessandroMillswood
- 8 reviews
Who trains your staff?
Who trains your staff.
How do you keep your doors open?
I went to Kent Town for a rubber floor which I know little about. I thought I'd get some advise. As commented disinterested staff member. Could not be bothered & I had to ask a lot of questions.
I decided to go to South Rd today Thursday 17th May around mid day. Why has your staff member in South Rd even got a job. I ended up walking out. This guy had NO interest what so ever.
Went back to Kent town & got the same guy as few days ago. This time I could not fault his service, he did...Read more
go out his way to help me, unfortunately you don't stock the size I wanted. Not that there a are many sizes to choose from. Such BIG stores & so much crap for sale!! I cannot believe the size of store & lack of variety. If there was somewhere else to get my rubber floor I certainly would NOT shop here again.Similar opinion? Write a review on ieatwords.com.au!
jettNew lambton heights
- 4 reviews
- 1 like
Precise and great service
I recently went to kotara Clark’s rubber and was greeted promptly. I was there to purchase a foam overlay for my portacot. The man that served me knew his stuff, he went through all my options and knew all the prices to match and then precisely cut the overlay I chose . It was a quick easy effective and efficient visit and I was thankful for the professional service . Thankyou and well done.
Similar opinion? Write a review on ieatwords.com.au!
I LOVE CLARK RUBBER!!!!
went in to buy a small amount of rubber, came out with a small backyard pool! the friendly staff helped me (even got to meet clark himself!) very fun day. i know what ill be doing next Saturday!!!
Similar opinion? Write a review on ieatwords.com.au!
RachelKeysborough South
- 3 reviews
- 3 likes
Couldn't even crack a smile
Just been into Moorabbin store for a piece of foam for my old dog as advised by the vet.
It was very quiet. A young man approached me as soon as I entered, asked what I was looking for, took me to the pre-cut and upholstered pet beds (which I'm sure were more expensive) and stood there silent, like a cough-drop, whilst I um-ed and ah-ed then walked to the cash desk when I said I'd buy it. He didn't waste any words with any kind of small talk or advice and couldn't even crack a smile! Now some people might like the silent sales assistant type b...Read more
Similar opinion? Write a review on ieatwords.com.au!
Not happy
I have had 2 fast set pools from clark rubber and both have been defective. They replaced the first one which leaked and the replacement is also defective on the upper ring. Over it. I am from Mandurah which has been closed along with Rockingham so I had to travel to the nearest store which was bloody miles away. Bad advice, staff don't give a damn. Not happy jan!!!!
Similar opinion? Write a review on ieatwords.com.au!
EmmaGirrawheen
- 3 reviews
Do Not Buy Here
Do not purchase a pool from here! Same brand 1/2 the price at Kmart. Terrible, disinterested, unhelpful staff. Crap advice.
Similar opinion? Write a review on ieatwords.com.au!
CarkmanYanchep
- 10 reviews
Over priced poor service
Im commenting on the clark rubber as a business as i visited 3 stores to source some foam and rubber for a large craft project. I know they are not the cheapest but since they specialize in rubber and foam you would assume they could be more competitive in foam and rubber. But nope not even willing to price match their competitors. So you would think you pay more because of the service? But the staff in my experience are hit and miss. The majority of the attitude i came across was if you dont like it to bad. Which kinda pushes you to their competitors and even research their suppliers and buying direct from them.
Similar opinion? Write a review on ieatwords.com.au!
Awful experience!
Recently bought an above ground pool. Had to go back three times because there were so many missing parts. Found out that the pool they sold me had been opened and sold to other people for spare parts. We had to get a refund AFTER I dug up my grass!! No apologies for the hassle. Useless.
Similar opinion? Write a review on ieatwords.com.au!
Trure RacingSouth East Queensland, QLD
- 6 reviews
- Verified customer
Kawana Owner/Franchise misslead me to buy incorrect robot pool cleaner
Made purchase in-store with the owner, they have been servicing my pool for 6 months before I decided to purchase a robot vac. [name removed] the owner than sold me a unit which he had in stock and wasn't right for my pool.
Have tried to upgrade, they are not interested in exchanging for the new model with is in stock now.
Won't be going back, don't trust a word what the owner says.
Similar opinion? Write a review on ieatwords.com.au!
WombatSydney, NSW
I was really 'gob smacked' at Clark Rubber. They could have done better.
My experience is of Clark Rubber Penrith. A lesson in how they could have done much more, to keep a brand new customer. I visited a Clark Rubber store for the first time.
Don't get me wrong, the sales assistant was polite and efficient. The franchise missed SO many opportunities to keep and grow me as a new customer.
I was shocked by the way I was treated.
I couldn't understand why Clark Rubber didn't understand the basic principles of how to keep clients.
Let me tell you what happened.
My wife was re-upholstering our Victorian Gout Stool (If you've never relaxed with your feet up on one - you've never relaxed!). She needed a 'dense' foam.
...Read more
Similar opinion? Write a review on ieatwords.com.au!
Ade
- 2 reviews
Clarke Rubber -Jandakot Pool "service"
Have been experiencing hard to get rid of mustard algae so thought would call in an "expert'. I wanted a full, good service inc cleaning filter etc.
The guy was nice enough but what a waste of time. Im pretty sure i knew more about swimming pools than he did. Maybe they are used to people who have completely no idea as he seemed surprised when i said i knew what "vacuum to waste" was. All he did was check the water quality (which i could have got done in the store for free) and then chucked in a bit of algaecide and acid. He then used my br...Read more
ush just to sweep the bottom quickly, No filter clean, didn't even empty skimmer baskets. I've also had an issue with my SWG (keeps saying low salt even though it isn't). Didn't offer any advise other than just buy a new one from us and we will install it for 1200dollars (online they are 400-500dollars). He was gone within 30 mins.All for a nice, tidy 270dollar plus GST-so 300dollars for that. Would not recommend.Similar opinion? Write a review on ieatwords.com.au!
JamesRockhampton
- 4 reviews
No concept of who pays bills
Clarke Rubber come once a month as part of our lease and I wish they didn't. More often that not the skimmer basket doesn't get touched. They'll leave the hose running in the pool and never come back so we come home to find it overflowing then they have to add salt. The filter skimmer never gets cleaned. They mess with our timer so the filter runs far more than required and during peak hours. Today I discovered when they came 5 days ago they set the filter to on then left??
Similar opinion? Write a review on ieatwords.com.au!
Wrong information
Had seen a twin inflatable kayak outside there store at coffs harbour but I was to busy to call in so I called them the next day to enquire about the kayak. I was told the price was $289 and come with 2 paddles and a pump. When I turned up a week later I was told there was only one left and didn't come with a pump but they still was asking $289. Seeing it was the last one I finally got them down to $250 and asked if they would throw in a pump which they did. Thinking I got a great deal I thought I'd look the explorer K2 kayak up online to read some reviews only to find out you can buy them online for $98.00. Pay's to shop around before buying things I guess. Not happy.
Similar opinion? Write a review on ieatwords.com.au!
Questions & Answers
Katrinamacgregorasked
Hi I'm getting quotes for an in ground pool from clarks rubber . Don't know anyone who has one to know how good they are. We would go for the resin panels with a liner and pump etc. it's 3 metres by 7 odd so don't want to waste my money. Could anyone tell me how these pools fair up. Looked at fibre pools too but ten grand dearer. The pool is going to cost me 15000 all in with fitting, fence, finishing off pavers compared with twenty five. But I don't want a dud pool if it's not worth the saving?
3 answers
Im no expert on pools far from it but if you want a professional job id suggest go to someone who specialises in pools and nothing else. I bought a basic above ground portable pool at a melbourne store recently and the staff had no technical proper knowledge on products were ditzy airheads and too busy to be of any real help.
do not buy your pool from clark rubber because their products are below standard and they do not have any trained competent staff to handle problems.
I wish that I had gone to a pool company because any money saved is spent on trying to rectify the clark rubber pool and that is if you can find trained techician.
if you do not want a dud pool, do not buy it from clark rubber. I have had nothing but trouble with mine, nor do they have any trained support, even if you are willing to pay.
Buy your pool from a pool company, a company that can and will provide follow up service. Clark rubber store personell are underpaid salespeople without any pool expertise,
you deal with them at yourown peril!
ieatwords.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ieatwords.com.au may earn commissions for products/services purchased via affiliate links.