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Reviews

4.7

226 reviews
5
(197)
4
(11)
3
(2)
2
(0)
1
(16)
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  • Verified customer

Work well done

published

Josh invoice number : 25682
very happy with the tradesman did the work excellent will recommend in the the future I thank you very much.

Joy D

Joy DMelbourne

  • 2 reviews

21704

published

Very impressed with the punctuality, service and staff. Installation was efficient and the premises left spotless after installation. Would highly recommend this company

Excellent

published

Mark and liam were very professional and polite, very happy with our new heater. Highly recommend to friends and family
Invoice no 21077

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clare

clareMelbourne

This company is an expert extortionist

published

Compfyfirst is using sales techniques that actually border on the unethical. The fees for products and services are double or triplefold what their competitors charge. I am so shocked by this company that I am actually seriously considering reporting it to the ACCC.



1 comment
ComfyFirst
Robert M.ComfyFirst

Great Job

published

We used ComfyFirst for the 2nd time to install a split reverse cycle unit and the boys Joshua and Jake did an excellent job the guys were friendly and professional, would highly recommend ComfyFirst to others Invoice # 25633

Very good service

published

25715- Alex and Elaine, Zac P and Shawn p installed our new heater, excellent service and very neat installation. We will definitely be using comfy first again!

October 9th 2018 Update: Comfy first air con- more than comfy service!

Had Shawn and his team come and install our new split systems today. Lovely team, discussed all options with us. Very clean, cleaned up site beautifully after the work. Very helpful demonstration and went the extra mile to get us nice finishes on the installation. Happy customer.

Niva

NivaTaylors Lakes

Great Service

published

A big thank you to Josh, Harley & Ben (invoice 22930) who came and installed our heating unit today. The boys were very friendly and professional. We really appreciate the great work and excellent service.
Niva & Con

EXCELLENT job was done by Shawn Peters and Zach invoice number 25707 thanks so much

published

Excellent job done by Shawn Peters and Zach we are really pleased with how they carried out the work perfect. Invoice 25707

Professional and easy to work with.

published

We used Comfyfirst when our ducted heater was serviced and needed replacing. Shawn and Zac were very professional and prompt. They called before they arrived, were very friendly with my family and called to make sure we were happy with the work. We’d highly recommended them to others and use them again if needed. Invoice 37949

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Andrew

AndrewMelbourne

New heating

published

Our heater blew up and needed a new one ASAP.
From the quote to the new install Ryan and Luke did the job.
Arrived on time install was clean and fast.
The guys answered all of our questions and we are very happy.
Andrew
21581

Perfect job

published

The boys arrived on time and were very polite and showed me how to use the heater and had is installed In no time well done jack and travis

It’s so good great company

published

Joshua green was great help to my ducted heating he has great customer service skills will definitely call him back !!! Good job, he is great at his job!!! Cheers

Excellent job!

published

Very happy with our new heating. Jack, Travis and Liam did a very professional job, where here on time and explained how everything worked. Couldn’t be happier with our new system

Kelvin and Michelle

Kelvin and MichelleSunbury

  • 7 reviews

ComfyFirst should be proud of their work ethics

published

Kyle represented the company very well, a top salesman that had a kind manner without being pushy. Jack and Liam came in good time and again were very well mannered. We really appreciated the time they took to help us understand how to work the new unit. We were fortunate to have an open fire to get us through the 2 days without central heating. Having it Installed so quickly was a real blessing. I have been quiet unwell recovering from knee surgery so to have a warm bedroom to retreat to was very welcome. Integrity from all participants will always go well with word of mouth and taking good care of customers will lead this company in good stead. Thank you for a quality job done.
Warmest Regards Michelle and Kelvin

Top job

published

Jack W & Liam did a great job, very professional and fast. Our new heater and thermostat works great.They cleaned the area they were working and made time to show us how the new thermostat works.

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  • Verified customer

Great service and friendly people

published

We had gas ducted heating installed, a new hot water system and a drain cleared. Very happy with the service. Everyone turned up on time and explained everything as they went and answered all our questions. Shawn and Zach installed the heating. They were professional and friendly and made the experience easy for us. Matt coordinated it all and everything was done to spec and on time. Thanks everyone.

Dean Ang

Dean AngMelbourne

  • Verified customer

Honest and we are warm again

published

Thanks to Jack W and Ben A for their work to replace our ducted heating system, very happy with the service and being warm again

Esmae

EsmaeLangwarrin

  • Verified customer

No longer freezing

published

Jack W and Mark E were punctual and friendly. They installed a new ducted heating system, which so far seems to be working well. They made a decent effort at clean up too which was helpful.

Unreliable

published

Bought a new bon air heater. First the wrong model and size was installed, luckily I checked and was refunded the excess of a R1000.00. Two months later the unit was not working and a technician was scheduled to sort the problem out. I waited the whole day and in the afternoon I get a call to say that the technician‘s car had broken down. I wasted a day and couldn’t reschedule as I was working the whole week. So I had to do without heating. Poor after sales service I do not recommend this company to anyone. Try larger companies who can back their services

Good job guys

published

A little bit of mucking around initially to get dates/times right - but once organised all went well. Little hiccup with the on-switch which was quickly sorted out by admin / and guys. I thought I would have trouble, but admin girls sorted everything out quickly and efficiently, and couldn't be more helpful. Purchased the 10 house package, and expect that with the type of service and info that I got initially it should work very well. I am a pleased customer, who really did not expect to be after first hiccups. Speed and efficiency of the guys on site was excellent. I will certainly use them again - and so will the rest of my larger family, especially with the package I purchased.

Page 4 of 12
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Questions & Answers

"Omi"

"Omi"asked

We live in Victoria, 3915 do you do Service for a Futjitsu Room Air conditioner?

No answers
Vilya

Vilyaasked

How expensive is this company in comparison to other companies? For example, I've just been quoted $250 by another company for a full one hour service (single storey house, reverse cycle split system air conditioner), which I regard as expensive, but haven't enquired enough to know.

2 answers
Mark
Mark

Do yourself a favour and stay away from these guys - any money you may save will cost you much more in time and frustration.

wingman58
wingman58

Fortunately I had good experiences with them both times, on time and professional and great workmanship as well and also happy with the cost.

Get an answer from our members and ComfyFirst representatives

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