Just trying to call them to ask a few quick questions, but they dont even answer their phone, same with the Ipswich store. Must be company policy to be arrogant, as usual with companies like these.

I visited a costco for the first time this month. Great Organic beef burgers. Hot dog with drinks for $2.
Hugh isles with just tones of crap. Meat costs decent and large servings of old classics.
Snacking away on a bag of 1.35kg of Reese buttercups. Loving life.

I shopped at the Canberra store today and bought the 2kg tub of Chobani yogurt, dated with an expiry date of 4/10/19
I was disappointed to find the yogurt was off.

All items are not cheap at Costco!! You really need to know your prices and compare them with other retailers. The only thing is that you get Kirkland products which are exclusive to Costco. The range of tablets are great and their nuts are pretty good too.

There are long waits to pay for your stuff and I always check the online catalogs, as I find that Costco sometimes don't advertise the items that are on special.

The meat is good quality but a bit more expensive.

Costco fuel is consistently cheaper than any others in the area. After checking various apps, Costco nearly always comes out in front. The $60 membership fee is quickly reimbursed with the savings made on weekly petrol.

Bought a cooked chicken great price but not cooked properly red in near the bones of the legs and wings and pink still on the breast staff need to learn to cook them properly

This place gets very crowded during weekend. Staffs are more rush. For whom love bulk buying, dont miss this place. Gas is always cheap, I don’t think the one in docklands hasgas station?

Went there with my friend as she is a member. I spent more than $300. The lady at the checkout was very rude and unprofessional. First She tasked to see my friends drivers license. She didn’t let me pay with my key card and said ( only members are allowed to pay by card, none members pay by cash only! ) honestly she made us feel like we were stealing! Don’t shop there unless you’re a member otherwise they won’t make you feel welcome. Never going back. Worst shopping experience.

Usually go to the Auburn store on the weekends, but happened to visit the Casula store last week.
There is plenty of parking and not as packed as the Auburn one.
Everything you need in bulk.
Unleaded petrol here is about 20cent cheaper than the servo we passed on the way home.
Staff were nice and friendly.
Will be back for our weekly shopping and to fill up the family car.

At Costco Eppings Vic, very bad customer service at checkouts & staff at the exiting door question you for everything as you steeling the stuff, We told the costco staff as we given the person cash receipt to check everything on the receipt and they checked, there was not anything extra in the shopping trolley, but the way the person was talking and body language was very rude

Well off to shop at Costco again thought I’d try and get one of there cheap chickens again they are big but it really puts me off when I get home and start to cut it up and it’s not cooked again it’s red raw around the bone and breast flesh still red and raw .
This is the 3rd time I’ve purchased these and 2 out 3 times there not cooked .
There cooking staff should be BBQ for this lack of skill to cook a chicken.

paid $60 to join but after this first experience I won't return. Rude staff at the door were impolite and off putting. Inside bargains were average, careful shopping elsewhere will get you as good or better savings. Bought fuel and they have you estimate how much you will get which is then taken from your bank with a promise to refund excess $ if you don't use the full amount. 10 days later and the $30 I didn't use is still not returned.

Firstly when was the last time your feedback box in the shop was cleared? It is 3 feet high and no space for another form. Secondly after presenting my Costco membership card with my clear photo why was I rudely asked for additional ID by staff serving on aisle 5 at 4.40PM on 29/6/19? When asked why, she said it is her right! Do you think it could be poor training or a bit of personal dislike for people of other colour other than caucasian or she has optical disability?

I went there yesterday for the first time in my life. At the entrance door, there was a lady who asked me if it was my first time visiting there. I replied yes and she said you must go to the counter filling out a form. she did not let me go inside first. her behaviour was not polite and friendly.
at the end of my visit, she asked me to open my bag as if I stole something from their shop! it was very rude. I won't put my feet there ever again.

I was entering Costco and was greeted by two ladies and both of them was talking to each other. I asked one of them for a phamplet and she said yes. But the lady then said "wait until i give it to you". She grabbed it back. Disrespectful.

Went to the shop yesterday on behalf of my wife (who is at home recovering from a hip replacement operation). Learned that I can't use her membership card/credit card - despite the circumstances we find ourselves in.
Okay, I can handle that - rules are for protecting everybody.
However, the self important and belittling attitude/tone of the senior supervisor (at Docklands,. approx 1.30 pm on 19th June 2022 was appalling. She confiscated "our" card and left without even explaining how i would get out the notoriously dodgy carpark and stormed off without a single attempt to even try to soothe the situation.
Wont be back!!

I bought an expensive item and didn't save a receipt. Customer service representative found me in they system and proceed with refund immediately. It took 6 min while we had a lovely casual chat. Stress-free, worth every dollar. Thanks