CUA Health had a variety of health Insurance cover plans with all of my health needs covered etc. Mick was able to suggest the best and most affordable cover for me. I had plenty of questions and Mick had plenty of answers for me which was reassuring.

The claims process is very quick and easy. I have had coverage with CUA Health for 30 years. I did change to another fund for 12 months but went back to CUA Health whose Health Insurance is unrivaled.

Micks service was outstanding as he answered all of my quieries.

CUA representative Corey was very diligent to review our needs carefully to find the best balance to meet our needs of cover and cost providing good explanation of each aspect without pressure or rushing us to make a decision.

I rang CUA and spoke to Corey Gillis. He was so insightful and helpful. He organised everything for me for the change from our old fund and made the whole process painless. I was very relieved to find someone so very customer focused it was refreshing. Thank you CUA and especially Corey

I rang CUA with a question and ended up changing over health funds to CUA. Great solution driven service with focus on best coverage for my family. I am so happy with the policy and the savings. Thank you Corey for all your help!

Got awesome service from Mick McCluskey, he explained everything clearly and compare my previous insurance with CUA.
Easy application process and good value for money with greater benefits!!!
Can recommend to anyone...

Paris was very helpful. She waived my waiting period prior to the end and ensured that my refund was processed in a timely manner, and she was very helpful with everything I needed clarification on. I would highly recommend CUA Health insurance to anyone!

Corey is a good listener and was very sympathetic as I sought to set up Health Insurance for my daughter who returned from living in the UK. He provided me with information about how to access a request for international movement records which the other fund I talked to didn't provide. As the two funds were similar I went with CUA because of Corey who was friendly and genuine as he informed me of all the different facets of health insurance.

Corey was patient, explained everything clearly, wasn't pushy and always responded to emails and or returned calls in a timely fashion. Best experience I've had yet dealing with Health Insurance.

I was very impressed with the information provided by Corey when I was looking to change my Private Health Insurance. He gave a lot of his time as I had numerous questions that needed to be answered before I could make my final decision. He was easy to listen to, understand and gave his time freely. Thanks Corey for your efforts.

My partner and I discussed, with Cory what heath insurance would suit our needs. Within in a few days my partner received the information which had been described, the medicare form was completed and returned.
By the way it was great to be able to speak to someone who made you feel at ease and answered your questions in a diligent and kindly manner.

Thank you to CUA for your support when we needed it, my family have not been able to pay our health insurance for about 6 weeks due to financial hardship.

I was very impressed with the information Corey gave me regarding CUA Health. I would never have thought to query my existing policy. Corey was able to review my needs etc. & offered me a much better policy for my situation. It was so easy for a new policy to be implemented for me. I am very satisfied with the process.

Kaleish was very kind, friendly and courteous whilst on our call and helped me resolved an error with the information stored on my plan.

I myself have personally worked in customer service management for Apple Corporate and can say without a doubt that the lovely person on the other end of the line is an exemplary member of the team at CUA and deserving of praise for their tone, mannerisms, support, and character.

Well Done :)

Paris was amazing to get my issue resolved in a timely manner.

I am concerned though that it occurred in the first place and suggest a full review of your membership base to ensure no other members are impacted.

Had a query on what my rebate was and after speaking to the Doctor, decided I would not continue. After contacting CUA, I was given more information, with rebates made my surgery affordable to me, thanks to Robert and Jo. I have just commenced the preliminary tests for the surgery. Thank you both.

Emma has great customer service skills she went overboard to hep with my enquiry no trouble at all and all was resolved thank you
I have been with extras cover for 15 years

I have been with CUA for 34 Years and was thinking of changing to another provider. With the help of Emma assisting me with my queries and giving 200% customer service and explaining everything in a friendly manner I am happy with the outcome. Customer service needs more people like Emma.

Long time member very satisfied with service and value. Staff are empowered to resolve any queries which creates efficiency and quick resolution without having long waits in telephone queues. Other providers don't offer such good service.