Please note that Rent My Estate have rebranded to Cubbi as of August 2015.
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DarrenSydney
- Verified customer
Renter's Nightmare
I had to enter substantial data with uploads of many documents. That much is expected. Then, 90% through the data entry (the pulling together of all the payslips, drivers licence and passport scans, etc. took hours), was hit with an unannounced $25 fee!
If that weren't bad enough. After completing that online form I was /then/ told that I had to complete another PDF form. Despite claims to the contrary, the PDF form cannot be downloaded and saved with your updates (Adobe Acrobat couldn't open it, saying it was invalid). This second form is ...Read more
almost identical in its content to the webform. But you can't even cut-and-paste responses. Everything has to be re-typed. It's a complete shambles! After all this, the property, which was only shown for the first time on Saturday, disappeared mid-afternoon on Sunday, from all the property websites. All Cubbi will say is that it's been removed by the owner. Following this experience, I've taken the view that the kind of landlord that would use this service is only concerned with minimizing cost and would likely be a nightmare to work with. If they can't be bothered to take a phonecall during a sales process imagine the hell of trying to get a plumber to fix a leek. Avoid, unless you're at the very low-end (most price-sensitive part) of the market.1 comment
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Greatest Help anyone could wont.
I have used a Cubbi for the first time and I am glad that I did. Cubbi made my life lot easier. Thank you Cubbi.
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Comprehensive Service at a fair price
A comprehensive service at a fair price giving individual support where required. Good and detailed responses from interested tenants on Cubbi application and information forms aids decision making.
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- Verified customer
Even better second time around
Second time we've used it and even easier now. No way I'd waste money on a property manager. Very responsive staff as well!
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Don't use anything else.
I have used Cubbi now for three tenancies. I have seen changes in the system and website as it grows and improves. I like that there is always an answer to questions by a real person. I definitely recommend Cubbi without hesitation.
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NatashaMelbourne
For those who are skeptical
Being a property manager myself (currently unemployed) I was a bit skeptical in using a website that intends to get rid of property managers - but now after being a customer, I don't really see the point in being a property manager anymore
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Fantastic for diy landlords
Helpful, attentive and a dream to be able to get rid of real estate managers and do it myself. Have used cubbi a couple of times now and very happy with the service they provide and their customer support was excellent. Would (and actively do) recommend.
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deano107
- 2 reviews
- Verified customer
Take control and boot lazy property managers
After struggling to rent my brand new apartment, and incurring the financial burden of having to pay the mortgage, I lost the property manager and rented it myself in five days. Take back control - no one wants to rent your property faster than you do!
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So easy.. everyone should do it!
Taken through the process step by step, it's the second time I've used Cubbi to rent out my property and not one issue. So easy, everyone should do it and save on the fees and real estate hassles!
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jimbo rokkBrisbane
- Verified customer
Fabulous - Helpful - 100% Satisfaction
I self manage a couple of properties, and I save thousands of dollars per year avoiding the pocket book sapping charges extorted from us by the "shop fronted" agents and their unreasonable charges and fees.
Long live Cubbi I say !!!
1 comment
MikeCubbi
Thanks Jimbo!
Long live Cubbi. Love it!
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halihomeTEMORA
First class company to deal with. Best price I found
I cannot extol the virtues of this company enough. Right from the start I didn't want to be paying huge commissions on a sale while I had the ability to perform the sales role, and also because we were in a satellite village and the agents in town would just send a prospective buyer out without their company anyway. Cubbi were professional and courteous every step of the way and they were also the most competitive price that I found in the market. If you have a well presented property at a reasonable price you can't fail. We were successful! Ou...Read more
r sale made the record price for a residence in the village we lived in. I thoroughly recommend Cubbi to any vendor. Oh, as an aside, I plan to buy myself another motorbike with the money saved on agent's commissions. Woohoo!Similar opinion? Write a review on ieatwords.com.au!
Exactly the service and the outcome one needs when dealing with real estate management!
I was very delighted at using Cubbi- the best decision ever! it was very easy to use, how efficient is that one ad posted to all websites! When i had questions- they provided quick and efficient support and help along the way, its flexible so you adjust your ad and actions as per how the market responded (or not responded- in my case I wasn't getting tenants responses at all- all that untill Cubbi sent me their tips to improve and it worked), you get all updates which is important. Thanks to all at Cubbi team- I rented my place in a matter of a few weeks!
1 comment
MikeCubbi
That's fantastic to hear you adjusted your ad based on the tips we emailed and best of all they worked! Always nice to hear.
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G TMelbourne
- 8 reviews
- 7 likes
Great way to advertise and manage the property yourself
I wanted to advertise my place without paying high agents fees etc, however doing it completely on my own meant I had to do a lease and bond lodgement myself and I didn't know what the steps were to do this. Cubbi does this for you and emails you the steps as you go. They advertise on the main sites such as realestate.com. Tenants can apply online and it provides them with the details to provide, allows you to do a background check and check and pick the applicants yourself - all this but for a much cheaper price!
1 comment
MikeCubbi
Thanks for your great reivew GT. Well said. Agents charge way to much (and rarely do a great job) but managing your own property is really time consuming and you're right there are so many stupid proc... Read more
esses - who wants to work out what to do and what not to do? This idea is exactly what Cubbi is built on. (and continually improving on) I think you'll love the our rent collection service and free home emergency service to :)Similar opinion? Write a review on ieatwords.com.au!
Guys stay away from it. scam
I have been looking for apt to rent and eventually found this service on google. After reading all 5 star reviews i was convinced that yes it is true. Now i tried it and realised that it is fake. All accounts are fake (at least the ones i contacted minimum 6) No reply, no contact details, no address, no photos all fabricated. U can see apt listed in Sydney cbd and photo from Auburn.
Super inconvenient and laggy system.
1 comment
MikeCubbi
Hi Red,
We're sorry you didn't have the best first experience with Cubbi!
We are working hard to improve our vetting process for people advertising on our website and we have recently implemented ID v... Read more
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Great Service.
Great service. Using Cubbi allowed me to manage the process of writing the ad, showing tenants through and signing them up myself, but Cubbi was with me every step of the way. They could answer any questions I had as I went. I'd recommend their service
1 comment
MikeCubbi
Thanks Ruth!
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Easy and Fast
A brilliant service we used for just finding a tennant. From listing our property to signing a lease only took 7 days. Far easier than trying to do it on your own.
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- Verified customer
Great service
This is a great service for private landlord. We received lots of enquiries as soon as we put the advertisement through Cubbi and found a tenant in a week while current tenant was in the premises. Much quicker than using the real estate agent. Cubbi staff was helpful when we asked information. We will use the service again.
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Amazing!! Highly Recommend!!
We saved thousands using Cubbi! Great company to use when selling your home privately. Amazing communication! Nothing was ever too much trouble, and they were always available if you needed help. The website is very user friendly, and prospective purchasers had no trouble getting in contact with us. Will definitely use their services in the future!
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PeteMelbourne
- 2 reviews
- Verified customer
Amazing prompt service from efficient and knowledgable staff
Their systems are spot on and couldn't make my job any easier then what it was to lease property through Cubbi. It took the most daunting parts out of the leasing process and with the type of exposure the property got from being listed on so many websites meant it was leased quickly to suitable tenants. Well Done Cubbi.
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Innovative and constant improvement
Innovative service for property management at a good price point. Very good customer service when required - they respond to any questions in a timely and courteous manner. The value proposition is clear to see. It's nice to know the product is constantly being refined. I've used Cubbi in the past, just recently and if they continue being a great product at a competitive price point, will continue using them in the future.
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Questions & Answers
Nancy G.asked
I order one I have not received it yet, can't talk to anyone when will I get it? It has been taken out of bank account a week ago. My name is Dorothy E Hill please let me know
1 answer
MikeCubbi
Hi Dorothy. I can't find your details anywhere- I checked both Dorothy and Nancy but no recent orders from both names. Can you email support [email protected], tell us what email address you use with Cubbi and what order you're referring too and when it was purchased. We'll get it sorted for you asap! Michael
Barbara S.asked
How many minutes are effective on the cubii?
No answers
Lalitasked
Hi, I have a two bedroom villa unit at Essendon North which is currently managed by an agent. I wish to migrate to Cubbi. The last tenant moved in on 26-02-2019 and the contract/agreement was signed on 04-02-2019. I am unsure about how to proceed. Please guide me through.
Lalit
1 answer
MikeCubbi
Hi Lalit, you just need to sign up and then click to add your first property and then select 'Switch from an agent'. You'll enter your agent details in and create a termination notice,sign it online and then it is sent to your agent requesting the information needed (including leases). If you're unsure on the notice period required you can upload your agency agreement and we'll tell you how many days notice you need to give. Typically it's 30. You can elect to have Cubbi send a trackable postage paid envelope to pick up the files on switch over day (or you pick them up), that's also the day your tenants sign up to start paying their rent through Cubbi. It's a guided process. PS I'm really sorry for the delayed response, the notification skipped the normal inbox. I hope it's not too late. Mike
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MikeCubbi
Hey Darren. Michael here. Sorry to hear about your frustrations! (although a bit delayed). Just on the $25 fee front..Cubbi does not charge any fees to apply for a property. After looking into your co... Read more
nversations I can see you applied for the property through rent.com.au who charged you the $25 fee. We have since requested to remove the apply online button from their website for all our listings. Hope you were able to find a property.