Please note that Rent My Estate have rebranded to Cubbi as of August 2015.
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2nd rental through Cubbi and couldn't be happier
Re listing was a breeze just republish the add from last time no additional expense. The system managed the onboarding of my tenant perfectly, including the new online lease management and execution process. It literally took me only 20 mins to finalise. Then it was over to the tenant. The lease payment system works very well, with rent automatically being deducted from the tenants bank account. When the lease for my last tenant ended, you just enter the vacate date and the rental deductions are calculated accordingly. The system manages the ...Read more
interaction with prospective tenants automatically, if someone requests your phone number it automatically texts you to let you know. It also does the same when someone lodges and email enquiry for the first time. So you instantly know when there is interest in your property. Tax time is a breeze simply set the dates and generate your full financial report in a a detailed cashflow statement. The system automatically logs your rental revenue you jaunt have to log any expenses as thy occur and your are set. The online help chat tool is very effective. I have been working with the same person online and over the phone wehen required for over a year now and her service has been great. Thy also have lots of great material at your fingertips around the whole process of renting your property. In summary it is more efficient than In summary I highly recommend It, it is way cheaper than an agent and allows you to better vet your tenants. An agent is generally not that interested in the quality of a tenant (no matter what they say) just getting someone in quickly to keep the commission rolling in. i managed to effectively vet out the questionable tenants through the process.1 comment
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chris
- 2 reviews
- 10 likes
Warning : Don't Expect To See Your Rental Income
Absolutely hopeless. Managed to stuff up every aspect of signing the tenant, then the tenant moved in and they didn't even take money from the tenants and then told the tenant everything was fine they didn't owe any money. One disaster after another, the call centre is in the Philippines, difficult to get them to reply. I have made several attempts to talk to [name removed] (supposedly the owner) never ever been contacted back by him. Perhaps he is in the Philippines too.
1 comment
MikeCubbi
Sorry to hear Chris. There was an incorrect lease start date in Cubbi and therefore rent was not deducted because according to Cubbi the tenants were paid upto date :(
We should have picked that u... Read more
p from your first message. I'm very sorry about that. I have fixed this on my end and sorted the payments with the tenant. I have also discussed this with the team. Thanks very much for your feedback.
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First Time Lessor - Ad Creation-Editing-Tenant Found-Easily Achieved
As a first time lessor,I was a little concerned about the process having always used agents.I found Cubbi easy to use and if I had any issues or needed further information it was instant even on the weekend.Ad writing is easy given Cubbi's tips as you go.I found a good tenant within four weeks without dropping my original advertised rent which in the current tight Brisbane rental market is excellent.
Thanks Cubbi
1 comment
MikeCubbi
Thanks for the great review! We have recently updated our help content when listing a property for rent so we are very glad you hear you found it useful!
You can also thank Abie for the weekend support. She is a gem.
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Great Service
Great service. The overall platform is easy to navigate and use. Messaging system is a bit slow though.
Definitely recommend the overall service to people.
1 comment
MikeCubbi
We agree! Our old messaging system is horrible :)
We have recently launched our new platform (Cubbi 2.0 we call it internally) which removes the old clunky messaging system. Everything is brand new and feels great. ... Read more
Now you can respond to enquiries directly from your emails with all messages recorded in Cubbi for you. All new users automatically get our new platform however all old users (like yourself) will be moved over during the next 5 weeks (we just need to make sure all your details are passed over safely). Thanks again for your great review. MichaelSimilar opinion? Write a review on ieatwords.com.au!
ChrisMetropolitan Adelaide, SA
- 2 reviews
- 1 like
- Verified customer
Very helpful and easy to use
As a first timer landlord Cubbi was a massive help. Their guides helped me learn all I needed to do and the process of advertising and onboarding was a breeze.
The one issue I had was that their messaging system was a bit slow to load, but this wasn't enough of an issue for me not to give it 5 stars.
Great service, I highly recommend it.
1 comment
MikeCubbi
Thanks Chris!
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MariannaMORAYFIELD
Excellent
I use Cubbi all the time when I am looking for tenants, I am very satisfied with their caring attitude and professionalism.
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Where is the lovebrisbane
- Verified customer
Cubbi is the future in property management
I use two separate agencies one is national, the other is a boutique agency, to manage separate complexes, paying all the fees they request, I was under the impression, which a lot of landlords are, that property managers have super powers, that could not be matched by the average landlord. Over the years of watching and observing that impression, has been altered a lot, I noticed that they were no match for my keen interest in my rentals. No disrespect, but common human nature; I care for my tenancies like nobody else can. When things got tou...Read more
gh in my area economically, and vacancies were high I had to act, to save my properties. I watched some vacancies languishing for months; when I called the property managers I felt depressed and disheartened, same stock answers everybody in the same boat, no enquiries, everybody is struggling, stories of how many people losing jobs leaving town. I realized that the morning ritual for some of the managers was to call acquaintances in other offices and compare the number of vacancies they were each carrying and console each other that they were not doing too bad compared to some. That was cold comfort to me, I had mortgages to feed, my banks were less understanding, and my passing on to them the stories that were given to me by my property managers, was sure to end in foreclosure. I had to do something, I knew that agencies were not feeling the pain like me, or other landlords, or had the same motivation. My biggest hurdle was access to advertising sites, I knew I would take better pictures, write better description, would constantly refine, ready 24/7 for any enquiries and hustle, like nobody could. Cubbi was my solution," necessity is the mother of all invention"; I was finding tenants and sending them to be signed up to the relevant managers, I did this many times to fill vacancies that were sitting, and alleviate some pain, I did not have the confidence to fully take over as yet, you would have thought my actions would have prompted some interest in what I was doing to fill vacancies that they could not. Not so, I was rocking the boat and setting standards that required too much effort, eg simple practices that are a required knowledge, one would think for taking pictures, like using the light to take a half decent pic. Long story short with Cubbi's support I am finally taking over and managing my properties like nobody can. I have seen Cubbi grow and improve over time I have spoken to Michael a few times and feel his passion to create an alternate platform that can free me of the old constrains and support me in managing my properties like nobody else can.Similar opinion? Write a review on ieatwords.com.au!
- Verified customer
An easy and convenient way to advertise
Great experience with Cubbi, I would use it again and recommend it. The best option for a private landlord, I live on site so this was perfect for me. I didn't need all the services, so the flexibility was awesome.
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East to use
We have been using Cubbi for a few years and have been happy with being able to advertise our property through them in an efficient & cost effective way. Any queries I've had along the way have been promptly answered.
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Cubbi is amazing
Excellent service will always use Cubbi best option for private landlord. The price is right,
Huge exposure on Domain and Realestate .com.au
Plenty of applications immediately after posting
Thank you Cubbi.
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K JungSydney
Easy and hassle free advertising methods!
Leased out our property in 2 weeks!
Received excellent support from Cubbi staffs, they're very efficient and helpful. Especially, i liked how the system works which i had full control of managing my Ads anytime i want. Certainly, i will use Cubbi service again in the future!
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NatalieAU
- Verified customer
Great service, everything made easy and prompt communication.
I have been really happy with Cubbi. The ladies who help with the emails and instant chat were always so helpful and easy to communicate with. It seems like they are in Australia too, which assisted with communication. Loved how easy it was to set up the lease agreement. We got tenants after 1 viewing, which was amazing in the current Perth market. The price is very reasonable.
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Perfect and Savings
Cubbi provided a new way of managing my rental property which didn’t require me to pay high fees for an agent or do it all myself. They supported me right through the process from low-cost advertising across all the major websites, to creating the lease and lodging the bond. They got all the rent payments set up (which they look after so I don’t have to think about it) and I’ve got an online account where I can manage all the aspects of my tenancy such as maintenance requests and logging expenses. If I have any questions or problems, there’s always a real person on hand to help me.
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- Verified customer
Highly Recommend
From listing to tenant on boarding, extremely fast and efficient service. Always responding quickly and providing clear instructions to both the owner and tenant. Tenants also very receptive to the idea of Cubbi and dealing more directly with the owner. Go do it yourself!
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MrX
- 2 reviews
- 2 likes
I am giving you 5 stars for the history of our relationship BUT...BEWARE!
Cubbi has just advised me today that they will be making their new rent payments platform (which charges landlords 2% for each rent payment collected from tenants) COMPULSORY. All accounts which are not using their rent collection system will be removed from the new website. If this is correct this is my last business with Cubbi. It was a true pleasure to use your service where landlords were given a choice. I used you guys as I DON'T want to pay ANY AGENT'S FEES. I am my own agent! Now, the new platform is a contradiction of this. It was a pleasure to do business with you guys. Ciao!
1 comment
MikeCubbi
Thanks for the 5 stars! Sad to hear you might be leaving us. I should confirm (be it very delayed), you can still use Cubbi to advertise properties without using the management platform (2% fee). Howe... Read more
ver what we are shutting down are the old monthly subscription plans and free rent tracking options. This is to allow us to focus on our core product and make it awesome. So essentially you can only use Cubbi if you want advertise a property and/or use the management platform at a 2% fee that we deduct from the rent payments. Hope this confirms for you. Cheers, Michael.Similar opinion? Write a review on ieatwords.com.au!
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Great rental site for landlords
Great website for renting properties. The web ad was up pretty quickly and also at the top of the listing. Cubbi advised me by email and SMS whenever there was an enquiry.
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Let Cubbi help you
We are so happy that we took our son's advice and used Cubbi to sell our property. The people at Cubbi helped us step by step to set up the website and promptly advised us of any prospective purchasers. We successfully sold the property and saved thousands of dollars. We will recommend Cubbi to family and friends, an excellent service.
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A Great Friendly Service
I found the Cubbi service to be friendly, helpful, reliable, fast and very customer focused, I would recommend Cubbi to everyone.
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SMCMAU
A great help!
We have rented out our house very quickly, with the help of Cubbi, who supported us through the advertising, screening and lease agreement processes. We had no knowledge of this area previously and really appreciate the information and advice given. Requests for direct contact have been responded to very quickly.
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Kelvin
- 2 reviews
Great service
Great service !! Good customer service fast and efficient easy to use seamless and fast easy to navigate online thanks
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Questions & Answers
Nancy G.asked
I order one I have not received it yet, can't talk to anyone when will I get it? It has been taken out of bank account a week ago. My name is Dorothy E Hill please let me know
1 answer
MikeCubbi
Hi Dorothy. I can't find your details anywhere- I checked both Dorothy and Nancy but no recent orders from both names. Can you email support [email protected], tell us what email address you use with Cubbi and what order you're referring too and when it was purchased. We'll get it sorted for you asap! Michael
Barbara S.asked
How many minutes are effective on the cubii?
No answers
Lalitasked
Hi, I have a two bedroom villa unit at Essendon North which is currently managed by an agent. I wish to migrate to Cubbi. The last tenant moved in on 26-02-2019 and the contract/agreement was signed on 04-02-2019. I am unsure about how to proceed. Please guide me through.
Lalit
1 answer
MikeCubbi
Hi Lalit, you just need to sign up and then click to add your first property and then select 'Switch from an agent'. You'll enter your agent details in and create a termination notice,sign it online and then it is sent to your agent requesting the information needed (including leases). If you're unsure on the notice period required you can upload your agency agreement and we'll tell you how many days notice you need to give. Typically it's 30. You can elect to have Cubbi send a trackable postage paid envelope to pick up the files on switch over day (or you pick them up), that's also the day your tenants sign up to start paying their rent through Cubbi. It's a guided process. PS I'm really sorry for the delayed response, the notification skipped the normal inbox. I hope it's not too late. Mike
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MikeCubbi
I think your review will really help landlords get a better understanding about Cubbi. Thanks Andrew.