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Custom Canvas Online (page 3 of 4)
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Everything I wanted and much more!!
I have been looking for a affordable custom size canvas the team at custom canvas were easy to work with and met all my expectations I'm very pleased with the way the photo turned out especially that the photo taken with a iPhone 4s.
Thanks and keep printing
Horrible experience
Paid $90 for a custom canvas Jan 26th 2016. Have never received any updates on shipping, no tracking number or anything. Order status is that it needs to be verified. They have no phone number on their website so the only way to contact is through email. I've sent 3 emails and have had no replies. Very disappointed in this company and I would not recommend.
Not Satisfied with Outcome of Damaged Canvas
I ordered a large canvas and the construction was of flimsy finger-jointed wood. During shipment said flimsy rail broke due to non-supportive packaging. The outside carton was actually not damaged - the canvas had flexed and the rail broke pushing through and scratching the canvas. I asked for a refund but I did not have the way-bill so they refused (even though this damage was clearly not the courier companies fault). Custom Canvas Online suggested I re-order and pay more money for a better framework canvas. No happy to have spent $300 to have a damaged canvas.
Absolutely delighted
I was concerned that I wasn't dealing with a company within Australia and I wasn't. However, the support the assistance and advice was amazing. The order arrived today and the results were wonderful. I am about to place another order as this was my trial run and the results exceeded my expectations.
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Impressed!
Product was excellent - photos were very clear and colours accurate. Outstanding value for money. A little over 2 weeks for delivery to country NSW. Will use again.
Excellent print and service
A very satisfied buyer. Canvasonline ticked all the boxes. An excellent quality print at a very reasonable price. The whole process from ordering to receipt was streamlined and hassle free. Customer service was excellent and printing and postage was well under a week.
Based on my experience, I would have no hesitation in recommending this company to other potential customers.
- 11 reviews
- 5 likes
Colour reproduction off, bad customer service experience for me and warped frame.
My first canvas looked a little washed out and the pink of my daughter's dress more apricot than hot pink so, knowing that they have a satisfaction guarantee and supposedly good customer service I emailed to ask for a reprint. I got no response for several days (as apparently my email got sent to the junk folder). When I contacted again via the website I was told to resubmit the image and they would reprint but before stretching send me an image to check I was happy. 5 days later (3 business days)I still hadn't heard anything so I emailed again...
Read more. I was sent a photo of my stretched canvas covered in plastic and the cardboard corners ready to send so I couldn't tell a thing. The new canvas arrived and although darker and adjusted the colour of the dress is still off. If I didn't have a canvas of one of the other prints taken at the same time and printed elsewhere to compare, and I didn't directly compare to the dress it probably wouldn't matter too much, but given it is so different to the competitor canvas it really stands out. Overall the actual picture quality is not bad, its more the colour that I'm not happy with. The frame is REALLY light which is good for using 3M hooks but could be a little flimsy. Oh, and the second canvas has a subtle, but now that I've noticed it, annoying slight curve up at the bottom where the canvas stretching has warped the frame. The first canvas didn't have this. I had further prints I needed but I have placed these with another company.
No. 1 in my book.
I ordered 3 panoramic prints for my daughters photography assignment which had to be in within the week. The prints arrived in time and are now being proudly displayed on the wall of the photgraphy class room. Thank you so much canvasonline I will be recomending you to all family and friends.
Thanks again.
I am wowed
canvasonline were extremely helpful. Date stamp taken off pictures and a quality finish to all my 75x75cm prints. Quick delivery meant they are now hanging on my wall for my family to enjoy :)
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- 2 reviews
- Verified
excellent customer service
I ordered 6 panels of canvas online and submitted my images via email. The response was quick and I get a reply via email within the day. I received my order promptly but was not happy with 4 prints so I asked them to print a different image and resend me the new canvas. They happily granted my request and replaced my canvas without so much of a fuss. They are true to their word that they want satisfied clients and I am indeed one satisfied client. Thanks again.
This is perfect!!!!!
I was worried ordering canvas' online but canvasonline made my order super easy they sent me updates and product previews to make sure I liked it before completion when i sent another order they told me they didn't think it would fit the canvas size I wanted so recommended another size due to the photo would be cropped but I decided with the canvas size I ordered and they made the photo fit perfect. When I recieved them I was so in love with them I nearly cried. Thankyou canvasonline for all your previews and reassurance will defiantly be placing another order you have gone above and beyond customer service for me.
- 3 reviews
Lightening Quick Delivery For Australians
Custom Canvas Online prepared and shipped my order super quick! Not only that, but the quality was also great! My clients were very happy with the canvas I created for them, Being a photographer, I will be using Custom Canvas Online again and again to fill customer orders!
Thanks so much!
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Fantastic Work
Have used Custom Canvas Online a few times now for my photography business and every time they have come back with fantastic cavasses and in a remarkable time frame. The quality of the canvas is exceptional and have also impressed not only myself but many of my clients. The price let alone the quality has was well beyond my expectations and highly recommend them to anyone. I will continue to use in the future - thank you so much to the staff that do the fantastic job
- 2 reviews
Excellent service and communication
From my first enquiry through to the process of reveiwing the product to ordering then tracking and finally delivery to my door this was complete hassle free operation.thanks custom canvas online.
So Glad I Found You!
I ordered 8 canvasses with art work I had produced for my HSC Major Works Display. It needed to be affordable, really good quality and done quickly and reliably.... and you delivered it all, with great customer service on top!
As an artist I will certainly use Custom Canvas Online again in the future. Thank You.
- 4 reviews
Loved it! !
Ordered a custom print through these guys. They communicated really well, are exceptionally well priced and allowed me to pay ahead before deciding on a print so I wouldn't lose my quoted price. Most importantly, the end product was stunning and I can't wait to hang it up! Couldn't be happier! Thanks so much guys!!! :)
Great product, fantastic service!
First time user of this website, and won't be the last. An amazing well priced product, excellent service, fast delivery and great packaging. Give it a try, they will not disappoint!
Custom Canvas Online product review
Website full of required information but really easy to use and follow. Great product quality, fast shipping time just as promised, excellent customer service. Simply, 4-5 star service which we will continue to use and I will pass the website to all my friends and colleagues without any hesitation.
- 2 reviews
- 3 likes
These guys are awesome - one very happy customer!
I ordered two canvases from photos taken with my iphone and received them in less then a week. When they arrived I didn't know what to expect as Custom Canvas were considerably cheaper then all the other stores - but I was so impressed. Well Done Custom Canvas - I'll be ordering more as christmas presents :)
- 2 reviews
- 2 likes
These guys are true Superstars!!!!
Bringing to life a portrait of my beloved late father as a child, was so beautiful and the clarity and image were beautifully balanced. The only photo of him in existance so Custom Canvas Online have given me a piece of history preserved...thanks so much !!!
January 13th 2015 Update:
Can you imagine my delight at recieving my Great Grandparents Wedding photo - not only was the clarity superb but the artists had repaired and restored it to its original beauty - you guys are incredible at what you do - you have no idea how much I love your work.
Custom canvas products
Awesome service. Quality prints. Fast Shipping. No need to go anywhere else. Easy Web Site. They get back to quick with any suggestions and the whole process is professional and accurate.
I changed order on an occasion and it was not an issue.
Prints were exact and quality. Ready to hang straight from the package.
Packaging and final presentation was professional.
Easy to use website. Excellent Service and Quick.
- 7 reviews
- 5 likes
Absolutely Lovely Outcome
Absolutely excellent in more ways than one. I purchased a large canvas print from a pic taken on my old mobile phone and it turned out beautifully. The colour and clarity on the canvas (even after enlargement) looked better than the pic taken on my mobile. It now sits proudly on my wall and has developed into a conversation piece with family and friends. I have already recommended "My Canvas Prints" to friends and family and plan on purchasing more canvas prints to use as Xmas presents.
Customer service ran smoothly and product is excellent.
So happy and can't wait to order more
Very happy with this company. After placing my original order I was contacted within a very short period of time to inform me that 2 of the prints I ordered would look better in a different size, they also sent confirmation email to show me how the cropped images would turn out. Delivery was very quick and I received my order in about a week. I would not hesitate to recommend this company to anyone and am already planning my next order.
Very helpful service
- 18 reviews
- 23 likes
Canvas Prints
This company has excelled itself in quality and time for my prints.
I uploaded photographs and received 3 very nice canvas prints.
I think that canvas is much better than photographs, because they will last much longer than ordinary photos in frames.
I would not hesitate in recommending Custom Canvas Online.
Quality
None
- 5 reviews
- 5 likes
Excellent service, great result
We are very happy with the service, the quality and the price. I would definitely use this company again and be more than happy to refer friends to use them.. I did have a couple of queries and they responded promptly each time. Very happy with every aspect,,,clarity, colour, price. I will most definitely be a repeat customer
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