This is a very good machine after a series of Sunbeam coffee machine breakdowns and returns. I discovered that you can get a mug under it by removing the drip tray. It has a small water resevoir but that's OK, it's right next to the sink. It is also fairly quiet and makes a great coffee. The steamer makes great milk froth easily and the nozzle doesn't get milk burned onto it. I just ignore the flashing descale light - it still works perfectly and I'm not spending $29 on descaler beacuse a light says so, I know this is at my own peril ! It did come with a small amount of descaler though.

I love the Delonghi Dedica, It is easy to use and makes great espressos, i have used pods in the past and this machine is much better. quick and easy to use and no need to go out for coffees any more, comes with cleaning info and products to de-scale

The Delonghi EC 680 is quick at delivering quality coffee for anybody on the go who hasn't got time to wait in line at a café - the fact you don't have to worry about disposing of so many spent pods is a bonus and makes this machine an eco-friendly coffee win

So quick and easy to use, great taste too. If you you just want good, simply coffee this compact de longhi dedica machine is the perfect addition to any small kitchen and at a fraction of the cost. Most major stores have a demo model you can try before you buy.

not happy
not good result, the given instruction followed but still not a good result as it states and shows in the advertised .

we have to pull apart when cleaning, then let it dry . for a few hours and then put back all in one to ahve the next coffee.

i m not impress at all

April 7th 2017 Update: not so much impress

as its not ways to use and bit expensive too .we brought for work so the visitors can have coffee but it didn't work out very well
and people started hating this machine, so pretty much sitting in kitchen waiting for the next user to use it, unable to clean

Tried some of the Nespresso pod models but was worried about the disposal of the pods. Then my wife bought me the EC680 for Christmas - now my worries are over! This machine can take pods but they are made from paper not aluminium or plastic, but better still it can also use normal ground coffee like an expensive cafe machine. This means I can always use my favourite blend and it tastes better than with my old system. Compared to the Nespresso units the coffee is just as good (if not better). Even though spooning out the coffee into the filter cups takes a few minutes more, the fact that there is no waste material from it is a bonus. Also the milk frother steam arm makes the best flat whites and cappuccinos! Highly recommended.

This is a great little machine which hasn't failed me yet. I have had it for over 2 years and it hasn't missed a beat. I would definitely recommend it over a pod machine. I bought this to replace my Delonghi Icona pump machine, which ended up leaking after about 2 years.

For a small unit it creates great coffee. Sometimes as good as a cafe.
Obviously it is slightly harder to use than pod machines, but well worth the improvement in taste.
The coffee holder can take any ground coffee you wish to use or can take the sachets if you are happy to use them.
The milk frother is a simple steam frother that is quick and effective.

For the price, this is so close to the quality of a big machine that I wouldn't go past it

While it makes good coffee, the bean holder doesn't empty cleanly, and you are left with wet residue in the holder. Not as good as the Breville range, but adequate. Descaling process is tricky and time consuming. Don't use it for frothing milk as it isn't as powerful as it ought to be.

For making coffee this machine is great. Don't use it for the milk frother, doesn't have enough power to create micro foam and wand is at a really awkward angle. Doesn't come with a milk frothing jug. Only thing that annoys me is that the handle is really stiff to move and you end up having to hold the machine so it doesn't tip whilst you do it.

This machine gave us delicious coffee - lovely crema on top. We have never tried the steamer as we don't drink cappuccino. After 8 months it seems to be blocked - so we descaled. Then it was better...for a while...Then the filter appeared to be blocked...worked on that for a while...and now the pump appears to be not working.

Originally, I was pleased with the coffee produced however we are now on our second machine as the first one was replaced, and now this one is not working, struggles to deliver the coffee and will not produce any steam for frothing the milk, seems like the pump is just not up to the task. Very disappointing.

Bought this for my wife's bday. couldnt be happier with it. It's easy to use which is the most important thing for us. The coffee is beautiful, will never have to buy a barista coffee again. It's very easy to clean which is great when you are rushing to work in the morning and my wife loves it to !

Seriously a no brainer, this is the best value coffee machine. I've had Gaggia, Miele, Breville and others, this machine is VERY GOOD VALUE and produces excellent coffee EVERY TIME. If you follow the instructions of course but for a manual coffee machine this is hands down one of the easiest to use and yields great results. Could not be happier.

Not sure what is wrong but it will not even produce a coffee, tried heaps of different grind settings (Breville Smart Grinder) . Frother not working properly either, must be a faulty pump? wasted 1/4 kilo of beans so far. Back to Good Guys I go... will report back on the replacement.

Edit: decided after consult with the Mrs to get my money back. it was not a good experience & was worried it would not improve that much 2nd time around. I also did not like the low height for placing a cup/mug underneath.

I had the Sunbeam Cafe Series espresso machine for years and I thought that one would be hard to beat, but the Dedica is a little pocket rocket. I grind my own beans and this machine pours a perfectly measured shot with a beautiful crema on top. Looks classy and compact on the bench. Flexibility to alter the brew temp and removing the steam wand attachment allows for a hotter more velvety latte.

I purchased my EC 680 a couple of months ago. It's easy to use but I am unhappy with its performance so far as the frother goes.
The milk froths over the top of jug in a second hence I dont have it heated anymore than 20 deg c. I don't like real hot coffee but like it between 60 and 70. Don't know what I am doing wrong. The frother is short compared others on the market. A larger jug is no use as the frother can't reach milk.

We love the machine, it makes the best coffee we've ever had but we have the same problem as someone else had, . The orange light still flashes after descaling twice. We emailed the company & they said to descale again & do it without the solution but the light still flashes.

Good machine but trying to set some of its functions are not easy to set IE setting off time to save power and coffee tempreture for the problem with the orange light you need to set the water hardness in the settings if this is set to the highest it does keep showing !