??!

Reviews

2.9

85 reviews
5
(17)
4
(11)
3
(17)
2
(26)
1
(14)
  • Build Quality
    3.2 (76)
  • Value for Money
    3.0 (76)
  • Ease of Use
    4.0 (79)
  • Cleaning & Maintenance
    3.7 (74)
  • Noise Level
    3.7 (46)
  • Product is used
  • Consistency
    3.6 (64)
  • Milk Frothing
    3.5 (70)
Previous
Next

Reviewer Photos & Videos

  • More
Michael S.

Michael S.South East Queensland, QLD

Do not buy this machine.

published

Coffee grinder lasted 6 cups then made terrible noise and stopped, never to grind again. Difficult to see cups under dispenser and no water gauge until red warning light flashes. Returned to The Good Guys no questions asked, replaced with Sunbeam.



1 comment
DeLonghi
De'LonghiDeLonghi

Hi Michael, we are very sorry for this experience and outcome of your La Specialista. In future thought please don't hesitate to contact us directly and we are always happy to help you and to find a solution. Best, De'Longhi

David

DavidSydney Surrounds, NSW

  • 2 reviews
  • 2 likes

Looks Good, however

published

Purchased this machine July,19- Paid $949-previously had two Breville coffee makers and thought would like a change-disappointed. Had it replaced shortly after purchase as it leaked water from the tank. Have spoken to a representative of the Company as I am finding it difficult to get the right amount of coffee in the filter holder. If I turn the ground coffee quantity dial down to absolute minimum it still spews out too much coffee. Also to get the right milk temperature when frothing it is necessary to turn the speed dial twice. For $949 I am disappointed with the unit-especially when it was strongly recommended by the sales person.

3 comments
DeLonghi
De'LonghiDeLonghi

Hi David, we are sorry to hear the experience you are having with your La Specialista. We would love to help you with these issues. We will send you a direct message to resolve this :)



David
David

very much appreciated

DeLonghi
De'LonghiDeLonghi

You are very welcome, we are happy that we could help :)

Ben

BenSydney, NSW

Don't buy one if you like coffee

published
1 comment
DeLonghi
De'LonghiDeLonghi

Hi Ben, thank you for your review and we are sorry to hear the experience you have had with your coffee machines. We would like to help you with this and find a solution for you. We have sent you a direct message :)

Manual / Semi-Automatic Coffee Machines

Find out how DeLonghi La Specialista EC9335M compares to other Manual / Semi-Automatic Coffee Machines

Know better, choose better.

Compare all

Leaking water

published

Had the delonghi la specialista for around 3 weeks now and it has leaked water from the tank all over my bench top 4 times now not happy with the machine for this reason and especially what you pay for it, was expecting a lot better from delonghi

3 comments
DeLonghi
De'LonghiDeLonghi

Hi Mal, thank you for sharing your feedback. We have just sent you a private message so we can fix this for you :)

Mal
Mal
DeLonghi
De'LonghiDeLonghi

This is fantastic! Thank you Mal for your kind words :)

Water Leaking

published

Coffee good but after less than 3 weeks from purchasing water is leaking out and emptying the water tank all over my bench top. Help needed, what can I do?

2 comments
Bev
Bev

Spoke to George at DeLonghi who was most helpful. He has arranged for a new modified drip tray and float to be sent to me and assures me that this problem has been rectified by DeLonghi. Fingers crossed!

DeLonghi
De'LonghiDeLonghi

Hi Bev, thanks for contacting our Customer Service number. Please let us know if you have any more questions :)

Allan

Allan

  • 3 reviews

The wife new best friend

published

My wife has not stopped thanking me enough since I bought this she loves it it says me or Fortune in her by and coffees from the local milk bar or the cafes the taste is much better than what I've bought in the shop and the beautiful thing about it is you're doing it home making it yourself

Troy T.

Troy T.Sydney, NSW

  • 6 reviews

Leaks Water

published

Machine was purchased just on 2 months ago
Just starting leaking water leaks from the tank in the back into front spill tray to the point it over flows spills out all over the bench another thing we noticed is the guage on the front for temp doesnt work
Does the machine make good coffee truthfully yes when its not flooding the kitchen bench if the temp guage on the front is only there for aesthetics and not actual functionality leave it out
As paying what we payed theres an expectation
Also delonghi the store which we bought it from
Binglee just told us theres a possibillty it will go in for repair
Well no the machine we expect replacement down to the age of the machine and its casual use

3 comments
DeLonghi
De'LonghiDeLonghi

Hi Troy, thanks for sharing your feedback, we really appreciate you taking the time to write this. We will be sending you a private message so that we can resolve this issue for you ASAP. Best, De'Longhi

Troy T.
Troy T.
DeLonghi
De'LonghiDeLonghi

Hi Troy, we will have one of our team members contact you shortly :)

Benjamin W.

Benjamin W.Banks 2906, ACT

  • 2 reviews

All Style, no substance

published
1 comment
DeLonghi
De'LonghiDeLonghi

leaking after 8 day

published

I purchased the machine on the 31/10/2019. That was 8 days ago and it is leaking into the tray. I would have thought Delonghi would have a better product than this. Not happy with the machine at all.

1 comment
DeLonghi
De'LonghiDeLonghi

Hi Peter, thanks for sharing your feedback. We have just sent you a message that will resolve this problem :)

Manual / Semi-Automatic Coffee Machines

Find out how DeLonghi La Specialista EC9335M compares to other Manual / Semi-Automatic Coffee Machines

Know better, choose better.

Compare all
Jacob G.

Jacob G.Wide Bay-Burnett, QLD

Water leaking every where

published

I have had this machine for a month now and it has just started leaking from the drip tray. The machine does make a nice coffee once you dial it in. However the problem of it randomly deciding to leak all over the bench is unacceptable for a 800 dollar machine. Buyer beware!

1 comment
DeLonghi
De'LonghiDeLonghi

Hi Jacob, thank you for sharing this feedback. We have just sent you a private message to resolve this issue ASAP. Best, De'Longhi

NEGIN HUDSON

NEGIN HUDSONVictoria

  • 4 reviews

Good product

published

This machine has been working perfectly but started to have problems after we made a complaint received a new one. I'm happy with the product so far, and customer service was responsive which made the process easy and pleasant.

1 comment
DeLonghi
De'LonghiDeLonghi

Great to hear :)

  • Verified purchase

Very satisfied with the La Specialista

published
2 comments
DeLonghi
De'LonghiDeLonghi
CBS
CBS

Thank you so much.

Steve S.

Steve S.Metropolitan Adelaide, SA

Water leaking all over my bench and drawers

published

This machine has been working perfectly today it is only been use minimally and now continues to leak water after checking the valve the watertank and cleaning the machine but still continues to leak water

1 comment
DeLonghi
De'LonghiDeLonghi

Hi Steve, thanks for sharing your feedback. We have sent you a private message to assist you with this. Best, De'Longhi

Wiskas

WiskasSouthern and Hills, SA

  • 2 reviews
  • 1 like

This is just what we wanted after looking around for a while

published

Well we are still trying to work out just how to use it as we only like half strength. The coffee that we have had has certainly been hot enough and it looks so good sitting on the kitchen bench

Tajo Ohzour

Tajo Ohzour

  • 2 reviews

Leaking water tank only 30 days after purchase.

published
1 comment
DeLonghi
De'LonghiDeLonghi

Hi Tajo, thank you for flagging this with us, We have just sent you a direct message. If you could please get back to us, our team will be in touch. Best, De'Longhi

Manual / Semi-Automatic Coffee Machines

Find out how DeLonghi La Specialista EC9335M compares to other Manual / Semi-Automatic Coffee Machines

Know better, choose better.

Compare all

Leaks - Leaks - and more leeks

published

These leaking issues may need to be addressed. This is unfortunate - I was excited to purchase this due to the ease of use. However these reviews have since stopped that purchase. Unfortunate. This isn't a one-off issue. This is a major issue affecting many people apparently.

1 comment
DeLonghi
De'LonghiDeLonghi

Hi Rick, our Compliance Manager has been in contact with you. Please do let us know if there are any further questions by sending us a direct message. Best, De'Longhi

  • Verified purchase

Randomly empties its water tank all over the bench

published
1 comment
DeLonghi
De'LonghiDeLonghi

Poor Quality

published

Purchased a La Specialista machine in March and the pump went within the first 3 months - same problem as Paul Z had with water leaking in to drip tray when machine off. Took the machine to the service centre as instructed by Delonghi and it took 4 weeks to get fixed. Got it back and used it a few times then in August it had a different problem. I have again taken it back to the service centre and have no idea how long it will take this time. Not worth $875.00 and would not recommend.

1 comment
DeLonghi
De'LonghiDeLonghi
Bec L.

Bec L.South East Queensland, QLD

So Disappointing!!!!

published

Bought the Delonghi La Specialista today. Made 2 coffees to test it, went to make the third coffee and the machines light is just flashing advising to fill the water tank. The tank is full and installed correctly. We have tried to re-set and clean, but unable to do anything as the same warning keeps flashing. This is highly unacceptable for a $800 coffee machine that hasn’t even lasted a day! Should of stuck with Breville

1 comment
DeLonghi
De'LongiDeLonghi

Professional barista pushed the machine to its limits and it surpassed our expectations!

published

The machine was easy to set up and there is just the right amount of variables to tweak to improve your coffee. Chances are that if you aren’t a coffee professional, coffee you make with that machine will be substantially better than with a professional, 10k$ setup.
I highly recommend it to anyone who wants to make great coffee at home without worrying about technique.

1 comment
DeLonghi
De'LongiDeLonghi
See all DeLonghi La Specialista EC9335M reviews

Questions & Answers

Luke D.

Luke D.asked

Hi. We have had the machine for about 8 weeks and all of a sudden the milk steamer hasn't been foaming the milk and is only steaming it. We have tried cleaning everything but no luck. Any help would be appreciated. Thanks, Luke

1 answer
DeLonghi
Cheryl B.DeLonghi

Hey Luke, Thanks for shouting out on this one. Is the steam wand attached properly. The rubber insert just pops on but for the metal surround to work it needs to be attached all the way up and then twist on without being able to pull it off without twisting. If this doesnt sit right the steam wont be able to get past the tiny hole that allows the milk to circulate inside the metal surround.
If you do a test without putting the jug of milk on the steam wand and just let the steam run, making sure the wand points into the drip tray so that you don't have hot steam pointing at you. This will help you see if there is a good stream of steam coming out. Its best to do this for a few seconds before and after steaming the milk. Let me know if this helps and please don't hesitate to ask more questions. Thank you

Sarah G

Sarah Gasked

I purchased this machine last week and have tried all levels of grind, tamping, different coffees and the pressure will not go into the optimal zone when making expresso, stops just before throughout the process. Please help.

1 answer
DeLonghi
Cheryl B.DeLonghi

Hi Sarah, Does the coffee taste good. The optimal zone is more of a guide than a foolproof method for a perfect shot. If the coffee tastes good no need to worry about any changes. If the coffee isn't tasting so great and is pouring too fast for your liking make the dose a bit higher as this will affect the coffee pour and slow it down.
The optimal zone is reading the pressure from the push back of the water coming off the coffee grinds so the machine is still functioning with the correct pressure.

SByrnes

SByrnesasked

My coffee grinder has stopped grinding. Have trouble shooted....cleaned it all out and it doesnt seem to have fixed it.
Is this a common fault? My machine 3 months old

1 answer
DeLonghi
Cheryl B.DeLonghi

HI SByrnes,
There are a couple of microswitches to check that will turn the grinder off if they are not in place. The tamp handle needs to be all the way back in resting position the dose dial needs to be off pre ground. You can also try resetting the machine after cleaning. Thats to turn the front off then the back then at the power point and leave off for one minute then turn back on exactly at the power point then the back of the machine than the front of the machine. If the top blade has not caught properly when the grinder collar was turning back around the grinder wont start so perhaps also make sure there are absolutely no grinds or beans stopping the top burr from sitting completely flush and turning around to lock in.

Get an answer from our members and DeLonghi representatives

ieatwords.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ieatwords.com.au may earn commissions for products/services purchased via affiliate links.