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RtforrestersMelbourne
- Verified customer
Poor quality of personalised Bag
Bought a large bag in January 2017. First I received a faulty one which they replaced after i sent photos. Postage was very fast. The bag was nice but fabric was thin and then by September the zip handle snapped off so now i can't even use it. I bought a bag from hippo blue and 3 yrs later, it's still all good. Don't buy from dinkle boo.
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TeganDalby
Personalised books
Recently ordered 5 personalised book for christmas!. Extremely happy with the results, very fast service and delivery. Cannot fault the books at all, fantastic quality, very well made!. Excellent discount offers.
Will definitely be ordering from this company again in the future and would definitely recommend.
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jjSydney
- 2 reviews
- Verified customer
A4 wire bound calendar
The software was easy to use. Delivery was rapid. However quality is not good. The hole punched is rough. The colour washed out, and looks blurred, even though the input image was very high quality. Additionally, each calendar had a product order detail bound in as the back page, and that's a pain to remove. It's a good idea to hide the join of the binding with the back cover, but when you remove the order detail, the join is exposed. Postage cost was significant (high) $31 for 12.
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spakoSydney
- Verified customer
Cheap labels and terrible customer service!
Bought some rectangle name labels to stick on my child's bottles. Firstly, due to the cheap materials used, the labels do not stick down nicely on rounded surfaces and crease at the edges. Since the labels do not stick down water goes under the label causing it to come off after a wash or two leaving a very sticky residue. I have also tried to stick it onto a flat surface but that also came off in the wash. The claims that they are waterproof and adhere to most surfaces are false. I have used name labels from different companies and they stick ...Read more
well on rounded surfaces and comes off clean even after 6 month. Whereas Dinkeboo labels don't stick and leave a sticky residue even if you try to take it off straight away. Secondly, customer service is terrible. [name removed] from Dinkleboo pretty much said he cannot help me and suggested I purchase a different product from their website since I am unsatisfied with the one purchased and assured that that other product will stick and not crease at the edges. [name removed] from Dinkleboo has also ignored my email in response to his ridiculous suggestion. I am an unsatisfied customer and you're asking me to buy more of your stuff? No thanks. Don't waste your time and money. Yes, the price point is good and postage is somewhat reasonable but the product is cheap cheap cheap and will ruin your bottles.
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- Verified customer
Photo albums
Never will I buy a coupon through Groupon for Dinkleboo - can't even access the website. I have wasted so much time trying to change different browsers to no avail. What a waste of time and money!!!
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stamccSEAFORD
- Verified customer
photobook hard to arrange
The instructions for how to make the photo book are minimal, uploading photos is slow and frustrating, However, the layout of photos is the worst aspect of this product. Images are too small to see clearly, even on a big screen. There seems to be no zoom in function to or edit function, never buying this product again.
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cat
- 2 reviews
Unprofessional Canvas Printing
We ordered canvas print and submitted our photo - when it arrived i was so excited, but when i unwrapped it - i was so disgusted!! The artwork was blurry and pixelated. Whenever i have submitted artwork that won't work - i have ALWAYS been advised and I could have gotten this result from a 5 year old. No quality or pride in their work - will never use them again. So very disappointed.
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Vinyl stickers not dishwasher proof.
Ordered vinyl name label stickers. Ordering was fine and the postage turn around was fine. But two weeks later the images and names are coming off and then 4 weeks later they are completely gone! Total waste of money.
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Excellent service
I ordered 2 pencil cases and a book and received them within a week of ordering them, this was over the Christmas period so I wasn't expecting such a speedy delivery. One of the pencil cases had a brown mark so I called Dinkleboo, sent them a photo and within 3 days I had received a brand new pencil case. I'm very impressed with their pricing, speedy delivery and excellent service and will definitely purchase from them again.
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margoNewcastle
- 5 reviews
- 8 likes
Just the best
Dinkleboo have the best personalised children's items. From books to pencils - stickers - everything for Christmas - even some things for the grownups like cutting boards - bottle openers - canvases- iron on labels. I bought my grandchildren Santa books with their names as part of the story, stickers and money boxes with their names. They are just beautiful and all the chrissy items such as gift bags, tree ornaments, hats, stockings, sacks and even pet stockings are lovely. The service is great too. Nothing is too much trouble. Good job.
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Questions & Answers
Peteasked
I ordered bunny for my grandaughter on 20 March. Shipped 23rd and no progression since. Im guessing no bunny for Easter. Very disappointing, 17 days and no delivery.
sueasked
What is best way to iron on the clothing labels? Difficult to iron and and have come off in Washington.
No answers
sueasked
What is the best way to iron on the clothing labels. It was difficult to iron them on and they came off in the wash.
1 answer
Brendon W.Dinkleboo
Please find bellow some instructions for applying iron on labels to clothing.
1. Remove the iron on label from the backing sheet.
2. Place the iron on label face up on the fabric so the image is showing.
3.Cover the iron on label with a piece of baking paper.
4. Set your iron to 'dry', then using a medium to hot iron, press down firmly over the label area for 10-13 seconds.
5. The edges should now be flat and the fabric weave will be visable in the label.
6. Allow to cool before use.
If you have any issues with your labels please contact us at [email protected] and we can assist you further.
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