Reviews

  • Customer Service
    4.8 (134)
  • Job Satisfaction
    4.8 (73)
  • Product Quality
    4.8 (119)
  • Return Claim MadeYes · No (139)
  • Warranty Claim MadeYes (3) · No (124)
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Rojeeta
RojeetaSydney, NSW

The staff were awesome,was too quick to fix my phone,thank you guys

published

I have been first time to this shop,which is located in paramtta,so was easy for me to search.i was very much satisfied with there customer service.i have been to other shop to fix my phone but no one couldn't fix it,but drboom was so quick to relief my problem



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Aisling Mulcair
Aisling MulcairSydney, NSW

5 stars

published

Jackie in eastgardens could not have been more helpful, they fixed my XS max that I honestly thought was fit for the bin.l I could not believe the job they had done! Incredible service, so professional and helpful, highly recommend these guys!!!

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Antony
AntonySydney, NSW
  • 2 reviews

Awesome and truthful Service

published

I thought my iPhone was in need of a new charging port. Jackie was amazing. She cleaned it out and thoroughly inspected it. She then tested with a charger and it charged perfectly. Highly recommended.
Thanks Jackie

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Hooray my IPad is fixed!

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Enjoyed a great pick up and drop off service from Jackie at Dr Boom, Eastgardens.Helpful and friendly advice and service. I got my iPad back in great working condition in quick time. Happy to recommend.

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yuu y.
yuu y.Sydney, NSW
  • Verified

My broken phone repaired!!!! Yeah!!!

published

Mush raw repaired my phone in half a hour and he gave me discount. And he is been to me kind. Anyway fix very very quickly. In this lockdown time got my phone fixed with great service.

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Evette L.
Evette L.Sydney, NSW

Excellent

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I went to Dr Boom Communications at Eastgardens looking for a screen protector and that's when I met Jackie who was extremely knowledgeable with her products and the customer service was just too good to be true but most of all i loved how jackie was very honest with me so i could get the best product for my phone. I would highly recommend going there for any of your phone needs. One very happy and satisfied customer.

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debra callaghan
debra callaghanSydney, NSW
  • 2 reviews

Excellent service ! Fantastic Prices

published

I would like to thank Priya and David at Dr Boom Level 2 Westfields Parramatta. After going to two other phone repair stores with quotes on fixing a damaged Apple x mobile phone ranging from $199 to $220, then going to two vodafone stores who advised to put in a insurance claim - therefore having to go without my phone and pay an excess of up to $300 or renew my contract costing about $380. I finally took a chance and went to Dr Boom. How wonderful. Priya asked to look at my phone, said good news it’s only the screen protector that’s damaged and replaced it with a new protector - total cost $30
Couldn’t believe it. In a world where it seems people find it quite easy to rip off customers, not Dr Boom .. Bravo and Thank you

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Karen Deer
Karen DeerSydney, NSW

So helpful with a new cable and charged my phone.

published

Service was great and a the CBD Assyrian a nice guy .
Helped me with finding the right cable for my iPhone .

He also plugged it in to charge my phone .

Always go there if my phone has problems.

A great store !!

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CRAIG MORAGHAN
CRAIG MORAGHANLittle Bay NSW
  • 2 reviews
  • Verified

Sales perfection - re jackie

published

When I entered the store and was advised by Jackie that these are my options for a iPhone cover and then proceeded to have a look and my choice was starring me in the eye . The house of Harlow looked great and that’s what I bought . Jackie explained the history of this cover which gave me more excitement .

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  • Verified

Fantastic service. Fixed phone, very prompt. Saved my data.

published

Fantastic service. I thought I'd lost all my data. Mushtaq was great. Very knowledgeable. Fixed phone. Very prompt service, 100 per cent recommend. Will definitely return if I damage phone again.

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Great experience

published

Krish was very professional and courteous and solved the problem promptly. Excellent customer service which I would definitely recommend highly. Also showed me how to deal with the problem in the future.

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Campbell
CampbellSydney, NSW
  • 2 reviews

Great service

published

Fantastic service, the bloke even gave me a free phone case and glass screen protector wow wow, completely satisfied excellent absolutely perfect just wow

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Louisa L.
Louisa L.Sydney, NSW

Excellent service!

published

Amazing service from Krish at Dr Boom Bondi Junction!
He fixed it straight away and was so incredibly nice. Highly recommend Dr Boom, I defiantly will be going back. Thanks Krish!

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alec d.
alec d.Sydney, NSW

Life saver!

published

Brilliant service by Jackie at DR Boom Eastgardens. She even went out of her way to go and get a screen which I needed replacing straight away! Definitely will be coming back.

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Cathy Wulfse
Cathy Wulfse
  • 2 reviews

Quick service and professional

published

Went to Dr Boom at East Gardens in Sydney yesterday with a cracked screen - I had less than 30 minutes to have it repaired. Jackie was very helpful and Giacomo did the job in around 20 minutes. I had been hesitating to have it repaired but felt very comfortable there. Staff were friendly and professional. Would highly recommend this store.

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Can't thank Jackie enough for her fabulous service and assistance! Couldn't be more pleased :)))

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Sarah S.
Sarah S.Sydney, NSW

Excellent service from Jacki

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Jackie was very helpful and really looked after us. She's very knowledgeable and we couldn't have asked for better service. Would highly recommend the
Eastgardens store and Jackie - she's brilliant!!!

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Matt H.
Matt H.Sydney, NSW

Krish is a legend. Great service and friendly. Recommend highly.

published

KRISH was a great help. Friendly and fair. Highly recommend. Best phone service place I've been to. If you want great service and reasonable price, go here. Not charged because Optus made a mistake.

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Excellent service

published

Ive got a such nice service they are really good and honest professionals.
Jackie she is just amazing, lovely and reliable person, drove away almost 2 h to bring me my AirPods
I will be back for more
Thanks guys
Eddie

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Really great deal, always happy with products and service! 10/10

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Store really easy to navigate. 100% satisfied with products and quality. Declan at Forster store was great and very helpful, offered an awesome deal. Really happy with product and service.

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Donna
DonnaSydney, NSW
  • 2 reviews
  • 1 like
  • Verified

Amazing Customer Service

published

Jackie in your Eastgardens Store went above and beyond to get my iPhone screen fixed. I can not thank her enough. Will definitely recommend this store to family and friends

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ARTASHES
ARTASHESSydney, NSW
  • Verified

Repair done by Mushtaq

published

Good honest repair work
Excellent job done by Mushtaq and good sales by Ramika done with in 45 minutes changed my batter, charging flex and battery with reasonable price at ccp

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Excellent, outstanding service

published

I had a problem with my mobile phone and tom showed so much patience with my lack of knowledge to help solve my problem.
The shop was just about to close but that didn't bother him he just kept working until he fixed my phone. I highly recommend his
Service as excellent, Jackie who works with tom is also very helpful
Julie

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Shay
ShaySydney, NSW

Not Happy

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Dr Boom Communications
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Bella Cecelia S.
Bella Cecelia S.Greater Melbourne (Inner), VIC

Terrible.

published

I went and got my screen replaced there last year, and I had to fix my screen under warranty because when they had put a screen on it had been faulty. When I went to collect my phone I noticed they had not put my screen protector back on (paid 50$ for a glass screen protector) so I told them to put it back on, and they out a plastic one on that cost like 5$, only finding that I had been cheated after my phone screen broke shortly after and I realised they didn't replace my screen protector with the one I originally bought. Cheated out of 250$. And the screen is dim and not the same quality as apple.

Dr Boom Communications
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