Each month DShop are offering reviewers a chance to win a $200 Gift Card. Reviews can be both positive and negative. Reviews that have been written since October 2017 may have received this incentive.
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Reviewer Photos & Videos
happy shopperCentral Highlands and Goldfields, VIC
super fast delivery
So happy with the speed of delivery. Came as flat pack but was extremely easy to put together so happy with quality looks awesome definitely going to make future purchases
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Not great
The instructions don’t come with the item, had to sift through emails to find it.
Not even a small screw driver comes with the item.
Once it was all put together, it is not straight and looks like it will fall apart
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Super happy with this purchase
Really happy with this piece of equipment. It's the colour I wanted, it's super quiet which is great and the quality is really good for price. Quite happy with this purchase. Thank you :)
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Allison P.South East Queensland, QLD
Just what we wanted!
Dshop website was easy to navigate! The item we wanted was out of stock due to high demand. Staff communicated approximate timelines and we chose to place our order & wait it out. Within days of stock arriving at Dshop, I took delivery of my item. Just what we wanted & at a great price! A very smooth transaction. Thank you.
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jay wesSydney, NSW
- 2 reviews
great products great value
even though my item was late it was better quality than expected I'm so proud of my new fat bike its just like a motorbike so big wheels im a mean rider now
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Customer service was amazing.
Unfortunately the site said it has stock that it didn't have, however the staff were very quick to contact me and refund with no issues. Despite the fact I couldn't complete my purchase on this occasion, I would use again. Service was 11/10
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mr_techyGreater Melbourne (Inner), VIC
- 4 reviews
- Verified customer
Alright experience - could have been better
Store navigation was smooth and the interface was seamless. It did take some time to find what I wanted and the product information is limited. Range of products is quite varied and their prices are really cheap. They claim to have specials that end at the end of the day but they just roll over to the next. The desk was average quality. However I am annoyed that it claims to be a large desk of 60cm in width but because of the curve it reduces down to 40cm for 2/3rds of the desk. Whilst this was demonstrated in the picture I feel like the descri...Read more
ption should have been more clear as instead of a large desk, it's really a small desk. The instructions and video were in a foreign language which can make it hard to assemble. However, quick delivery as promised. Delivery is a bit steep but I guess the full cost seems to be passed onto the consumer which is fair. However you can't bundle shipping so you need to pay for each item to be shipped which can get quite costly. I'm hoping the desk will withstand as long as my old desk as the quality of products has been questioned and I can tell the wood is on the cheaper side but we'll see.Similar opinion? Write a review on ieatwords.com.au!
ilovemydogGreater Melbourne (Inner), VIC
- Verified customer
Received faulty spin bike. Will not refund!!!
I purchased a spin bike. It’s faulty and unsafe. The bike seat moves and will not stay still. You will actually fall off the bike if you try and use it while sitting down. It was advertised as a one size fits all, they sent me a XXS bike made for people that are no taller then 5’7!! It’s impossible to safely use it. They’re refusing to refund. I even sent them video evidence as they requested! It’s completely unfair and against Australian consumer laws!
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RudiGreater Melbourne (Outer), VIC
- 3 reviews
I take it with me when I get out the door
The hero Backpack is best quality, has enough pockets and nothing will break it. And it is really cool looking. It became my everyday bag nothing else you need but the Hero bag.
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Bec MurphySydney Surrounds, NSW
- Verified customer
A good table
Exactly what we were after. A little hard to put together, as some of the holes in the tabletop didn’t aline with the frame properly. But we got there in the end. Would purchase again.
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Leeann Law
- 2 reviews
- Verified customer
Great quality and easy to assemble
Easy to navigate site. Lots of merchandise to choose from and price range. Desk is great quality and finish. Perfect for my space. Delivery within estimated time frame. Thank you!
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mahesh babuGreater Melbourne (Outer), VIC
it’s really good
it’s very easy to get any item in the DSHOP and also quite simple. staff also very friendly.
i am very happy with your service and i always wanna get from you guys.
thank you
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Good quality
Communication very good and prompt response to my Queries. Overall the product was as described and of good quality. Would be better if screw cover caps provided.
The product range is huge and easy to navigate
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Stacey C.Greater Melbourne (Outer), VIC
Amazing. So happy to have purchased these. Perfect for our kids and our home office.
Perfect for the home office. Kids are loving their new study spaces.The desks are amazing and great value for money Awesome customer service. Delivery was great and the who process was smooth sailing even during this crazy time
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Jo6332Perth, WA
Thank you for awesome service
Very easy the whole process, everything i oddered arrived. I was waiting for 1 item and message support team and they directed me to shipping team and found out progress of order. Bouncy castle doesnt stay up needs to be blown u p everyday which is a pain. Shelving unit plastic isnt very sturdy as tge plastic trays slip out of the metal slider. Apart from that products are really good.
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Margaret R
- 2 reviews
Good quality
The website was easy to order from
Prices are competitive
The quality is great
The range of products are good.
What we had in mind we found quickly and the price was right.
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Good quality n ver reasonable cost
Very easy as hv bought a lot of items from dshop n very satisfied with the material n cost of it . Just had to browse dshop for whatever item i was in need of
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NeridaGreater Melbourne (Inner), VIC
- Verified customer
Just as described. Love it! Sturdy, durable, good quality and cheap ! Thank you. Will buy again.
I am extremely happy with my purchase. I have been using this side table for 9 months. It has proven itself to be strong, sturdy & stable. It was so easy for me to assemble as everything aligned properly. Quick delivery. Completely hassle free transaction.
With so much variety of stock. I always seem to be able to find exactly what I am looking for on Dshop. Highly recommended. Will definitely buy again and again and again.
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camit0North Queensland, QLD
Varossa corner desk workstation.
Varossa Corner Workstation - went together OK except that I had some fun squaring up the frame to get the top to align with the holes (loosened all the frame screws off). The cupboard has some issues - the base is too big resulting in the door and drawer being a bit too narrow - I pulled the sides in a bit at the top to meet the back - this allowed the drawer to slide without falling through.
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Xena Warrior Princess
- 2 reviews
- Verified customer
Happy Customer
Great communication and service. I have bought furniture here before and it has always been to my liking. The colour of this office cupboard was not exactly as pictured but otherwise I am very pleased with this purchase, too.
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Questions & Answers
ruth.blackman.16asked
We had 6 pieces of office furniture delivered, and they were assembled by a tradesman late yesterday. Five of the items are now complete and we are very pleased with them. The trades man was impressed on the quality of the pieces. When the Infinity vertical shelves were almost completed he discovered that the last draw could not be completed because he had two fronts left and no back. Could you please send me a new front and matching back so he can come back and finish the job. I have taken photos of the two identical fronts and can publish them if you would like conformation. He is very interested in making a purchase himself. but will wait till he finds out your response. Thank you Ruth
No answers
Margaretasked
I purchased a sofa side table on wheels came with no instructions on how to put it together,have emailed you but no response, need instructions
Ahmad F.asked
Where's the contact phone number
5 answers
Not sure. I only emailed them.
They don't have a contact number only online messenger or emails.
This is part of the problem. There is no way to contact them unless you email them through their website and it's very general, not like a consumer hotline or customer service dept. This added lengthy delays in trying to rectify the problem we had.
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