As of March 6th 2022, Dux is offering each reviewer a Parts and Labour Warranty Extension from one year to three years to their customers to encourage them to write a positive or a negative review. It is possible that reviews were written by customers who received such a reward.
NarelleGreater Melbourne (Outer), VIC
This is perfect
So far so good. Unit is working great. No issues so far. Got unit 20/02/20. Whole experience was amazing from ordering to installation. Just happy to have hot water again.
Purchased in February 2021 at Bunnings Warehouse for $800.00.
1 comment
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Shannon AlkerSouth East Queensland, QLD
Great system, hot water is exactly that!
Great system, provides our entire house with hot water. We have a family of five with two young ones who love to sit in the bath or shower forever and a teenager who never seems to get out. If this system can survive my family and supply hot water then I am happy to give five stars.
Purchased in February 2021 at Bunnings Warehouse for $800.00.
1 comment
Dux C.Dux
Hi Shannon,
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David M.Sydney, NSW
Expectations met
I converted from off peak HWS. The main two performance criteria I was looking for when doing my research was pressure and heat. Going on some comments I found on line and having spoken with some neighbors I decided to make the move to continuous flow gas.
Once the new system was installed my expectations were met. Nice continuous hot water with pressure to match demand.
The hot water takes no longer to arrive at the spout than it did with the previous HWS.
Will it be more economical - only time will tell.
Purchased in January 2021 at Same Day Hot Water Service Retail for $1,700.00.
1 comment
Dux H.Dux
Hi David,
We're so happy to hear that from you. ... Read more
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Find out how Dux Always Hot Continuous Flow 26L compares to other Gas Continuous Hot Water Systems
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AmandaSydney, NSW
- 2 reviews
Small and works really well
Replaced a large tank with a small wall mounted unit. We have a small yard and its great we now have more space. Installed the condensing model, I think it takes little longer to get hot water than the tank, no one other than me in our house seemed to notice. Installation by Same Day Hot water was quick and they took away the old tank.
Purchased in October 2021 at Same Day Hot Water Service Retail for $1,750.00.
1 comment
Dux C.Dux
Hi Amanda,
We're so happy to hear that from you. ... Read more
Thank you so much for taking time to share your positive feedback. Please email us at [email protected] if we can help for you in the future. Regards, The Dux TeamSimilar opinion? Write a review on ieatwords.com.au!
Excellent product
Length of Ownership - 2 months.
Installation - Fast and efficient.
Product - Excellent. Doesn't take long for the hot water to come through. No water pressure issues experienced. I'll be checking my next utility bill to see if we've saved money as well.
Other - I have a small backyard and replacing the old huge upright tank with a small wall unit was a good decision.
Purchased in November 2021.
1 comment
Dux C.Dux
Hi Tom,
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Thank you for taking the time to leave us such a nice review. We are incredibly grateful that you took time out to leave the review!! Can you please email through your full name, ieatwords username, best contact number, address where the unit is installed, model number and serial number to [email protected] to arrange a special thank you. Regards, The Dux TeamSimilar opinion? Write a review on ieatwords.com.au!
Ray SGreater Melbourne (Outer), VIC
- 26ENA5N
- Verified purchase
If she's happy - I am delirious
Had the new unit installed 2/1/20 after the old upright Rheem gave up the ghost. If 2 showers can be in use at the same time by the ladies of the house and no complaints are made about the temperature, pressure or how long before it goes cold - well I am a happy man. The install was flawless and the plumber was in and gone in an hour.
Purchased in January 2021 at Bunnings Warehouse for $864.00.
1 comment
Dux C.Dux
Hi Ray,
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We do appreciate your business. Can you please email through your full name, ieatwords username, best contact number, address where the unit is installed, model number and serial number to [email protected] to arrange a special thank you. Cheers, The Dux TeamSimilar opinion? Write a review on ieatwords.com.au!
AndrewSydney Surrounds, NSW
Compact unit, great installation, but disappointed in its performance
Nice compact unit, excellent installation technician. I am a little disappointed in how long it takes for the water to get hot. Also disappointed in how hot it gets, need to put the water pressure on full for a shower. We have good water pressure, but cannot run two showers simultaneously, due to fluctuation of temperature.
1 comment
Dux C.Dux
Hi Andrew,
We would like to resolve this issue as soon as we can. ... Read more
So we can locate your details easier can you email through your full name (state this username), best contact number, address where the unit is installed, model number and serial number of the unit to [email protected]? Regards, The Dux TeamSimilar opinion? Write a review on ieatwords.com.au!
- 26ENA5N
- Verified purchase
Whole process was 10/10.
From the ordering at Bunnings, through the installation, to two months of heavy use, everything has been perfect. No problems with two showers running at the same time. Couldn't be happier with the whole process.
Purchased in June 2021 at Bunnings Warehouse.
1 comment
Dux C.Dux
Hi Hamilton,
Your amazing review made our day!!... Read more
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dux plumber dont turn up to install dux hot water
I booked Dux plumbers via Bunnings stafford to put in a new dux hot water system for friday 21 June 2022 at my rental premise. No one turned up 21 June 2022 to install hot water system despite me waiting for them for over 1 hour.. I then got a call 21 June 2022 from Dux hot water systems and was spoken to very rudely and they said we rebook for Monday 24 June 2022.I turn up again Monday 24 June 2022 and again Dux hot water systems plumbers failed to turn up again and after 3 phone calls I am falsely told by Dux that they spoke to my tenants...Read more
and could not install due to some electric upgarde needing to be done. I spoke to my tenants who said no one turned up monday 24 june 2022 and this was a big lie. I again was spoken to extremely rudely by dux hot water systemsstaff. I again waited Monday 24 june 2022 for 1 1/2 hours for dux hot water plumbers not to turn up again. very unprofessional and I took 2 days off work for nothing.Purchased in June 2021 for $15,551.00.
1 comment
Dux C.Dux
Hi Alexandra,
We are genuinely sorry hearing your experience and look forward to resolving with you.... Read more
So we can locate your details easier can you email through your full name (state this username as well), best contact number, address where the unit is installed, model number and serial number of the unit to [email protected]? Best Regards, The Dux TeamSimilar opinion? Write a review on ieatwords.com.au!
Find out how Dux Always Hot Continuous Flow 26L compares to other Gas Continuous Hot Water Systems
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StuGreater Melbourne (Outer), VIC
Installation a breeze
Arranging the installation was so easy through Bunnings. Technician was excellent. Old tank replaced and removed within 2.5 hours. Only had the new Dux in for a week, but working beautifully so far. The DUX continuous system takes up so much less space than the old tank. And no more hassles of getting the pilot light to start. Thanks.
Purchased in June 2021.
2 comments
Dux C.Dux
Hi Stu,
We're so happy to hear that from you. ... Read more
Thank you so much for taking time to share your positive feedback. Could you email through your full name (state this username), phone number, address where the unit is installed and serial number of the unit to [email protected] so we can arrange a special thank you? Best Regards, The Dux TeamWill do. Thanks. :-)
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GeorgeGreater Melbourne (Inner), VIC
- 2 reviews
Great hot water heater
This is our 2nd Dux Hot Water Heater, they have both been excellent, coping well with speak time usage. Even when we have guests we have not run out of hot water.
Purchased in June 2021.
1 comment
Dux C.Dux
Hi George,
Thank you so much for your great review.... Read more
We totally value you being our loyal customer and helping to share the word about us. Our team is always here for you anytime. Cheers, The Dux TeamSimilar opinion? Write a review on ieatwords.com.au!
The reviewer stated that an incentive was offered for this review
ChrisSydney, NSW
Perfect Replacement
We purchased this as a replacement for our electric hot water storage system which was old. The whole process from ordering to installation was simple, professional & friendly. The pricing was competitive. I would definitely recommend.
Purchased in November 2021 for $1,894.00.
1 comment
Dux C.Dux
Hi Chris,
Thank you for sharing such a positive experience. It means a lot to us.... Read more
We totally value you being our loyal customer and helping to share the word about us. Regards, The Dux TeamSimilar opinion? Write a review on ieatwords.com.au!
The reviewer stated that an incentive was offered for this review
DanHunter Region, NSW
So glad we upgraded
We got our dux continuous flow installed through bunnings has been great. Works a treat so happy with it would recommend over and over again. Perfect upgrade for a 4 bedroom house
Purchased in March 2021 at Bunnings Warehouse.
1 comment
Dux C.Dux
Hi Dan,
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We do appreciate your business. Please email us at [email protected] if we can help for you in the future. Cheers, The Dux TeamSimilar opinion? Write a review on ieatwords.com.au!
CarlSydney, NSW
Excellent gas hot water unit
My Dux hot water unit has been installed & used for over one year now. Once installed, I've no problem with it. The temperature of water is hot enough in winter. It was a good price too. I would recommend it for any family.
Purchased in March 2021 for $1,132.00.
1 comment
Dux C.Dux
Hi Carl,
You're the best! ... Read more
Thank you again for sharing such a positive experience. It means a lot to us. Cheers, The Dux TeamSimilar opinion? Write a review on ieatwords.com.au!
The reviewer stated that an incentive was offered for this review
JoeGreater Melbourne (Inner), VIC
- 26ENA5N
- Verified purchase
Great product & Service
We got this installed to replace our old electric hot water tank. Installation was straightforward - Dux came in promptly and cleaned up afterwards (including taking away the old water tank).
The new water heater is great. It's small so doesn't take up much space, quiet and heats water really quickly.
Would definitely recommend.
Purchased in May 2021 at Bunnings Warehouse for $990.00.
1 comment
Dux C.Dux
Hi Joe,
Thank you so much for your excellent review!... Read more
We totally value you in helping to share the word about us. Our team is always here for you anytime. Cheers, The Dux TeamSimilar opinion? Write a review on ieatwords.com.au!
Find out how Dux Always Hot Continuous Flow 26L compares to other Gas Continuous Hot Water Systems
Know better, choose better.
MariaSydney, NSW
- 26ECB5N
- Verified purchase
Best product in store
We had to replace our hot water system which was a big tank, went to Bunnings and enquired about continuous flow and we were recommended the Dux Always Hot Continuous Flow and could not be happier with this product it lives up to the NAME. :-) :-) :-) :-) we had no issues using the system it runs very smoothly, we don't have to worry about releasing the valve on the system. Thank You to the people at Bunnings Bonnyrigg
1 comment
Dux H.Dux
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Excellent product
This is an excellent product compared to our old water tank. For a regular family of four, we can always get instant hot shower and the gas bills were cheaper. Also it saved a lot of space if you only have a little backyard like us. Very happy with our choice.
1 comment
Dux H.Dux
Hi Rhonda,
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DUX is fantastic.Good to install
Works wery well,considering 6 people in the house useing the unit.So for we haven't experienced any issues.
Installer was fantastic.
Some times it takes time for the hot water to come from the main unit to the hot water tap in the house.But it is
not a big concern.
Thanking you
1 comment
Dux H.Dux
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MF1987Sydney, NSW
- 7 reviews
- 2 likes
Can't live without it!
We've had the unit for 2 years since building our new house and have never had any issues with it. Once the unit has warmed up in the morning we have a good continuous flow of hot water throughout our large house. Much better than the old tank! I'd recommend this product to anyone looking to a reliable hot water unit.
1 comment
Dux H.Dux
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Questions & Answers
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Dux C.Dux
Hi Narelle,
Thank you for taking time to leave an excellent review.... Read more
We do appreciate your business. Please email us at [email protected] if we can help for you in the future. Regards, The Dux Team