Not our first Dyson and not the last. We did stray and tried another bagless brand but clogged too easy. Dyson kinetic with no bags or filters at all is a great step and easy to clean.
The new styled connectors are easier than previous models and comes with a handy adapter so you can use the older accessories.

I clean a doctors building and the cord is too short, good thing it rolls back to position when tired over. The filter gets blocked faster then the canister, i need to empty too many times. It didn't come with a hard floor brush, so using the power head on the hard floor doesn't get into smaller spaces which means I need to bring my home vacuum in to clean thoes areas. Had others come into work with me and they all complain about the vacuum.

The suction on my Dyson is amazing. It's super light. Works great on my vinyl and carpeted floors and goes straight from one to the other without changing and settings. Also found out that if you already have a Dyson that is out of production (not being made anymore) if you contact Dyson you can get a really good discount on your new Dyson. Kind of like a "trade in" except you get to keep the old one

The vacuum works ok but Paying $799 the wheel should not break off after 9 months ! Told it is a common problem where the machine heats up and melts the plastic components. I was only offered it to be repaired not replaced. Anyway if i did get a new replacement the wheels will probably fall off again. I don't believe it is worth the extra money! It may be due to Hype and good advertisement to command such a price.

We bought this. vacuum as we had a Dyson upright & couldn't vacuum under the bed & my back was getting sore. The emptying of this vacuum cleaner Better. This vacuum cleaner is suitable to us & I would recommend this vacuum to anyone that is looking for a good vacuum cleaner

Totally happy. Use it over all types of floors weekly. Clean it every time I used it and hence suction is "spot on" The see through cylinder catch was distorted on delivery and became a bit of a problem. heated it up gentle and slightly reformed it. So Far So Good

Easy to manoeuvre until one of the wheels broke off. Expensive machine needs a bit of Twerks in terms of aesthetic functionality. The power head and floor heads are a bit ordinary. They don't cover a very big space and I seem to have to go over the same area. Bagless great. Must empty every clean to keep it optimal.

I have the same problem as Maria. My husband can't stand this vacuum as he said it just moves the dirt around on the floor. I am just in the middle of vacuuming now and I am so incredibly frustrated hence why I have taken the time to write this review. It now takes me twice as long to vacuum. I was reading Maria's review and like her, wasn't aware of the difference between the balls otherwise I would have chosen the correct one for hardwood floors. My entire house is timber floors. How do I get an attachment for the Allergy Ball vacuum that is suitable for hardwood floors.

This is the first Dyson product I have ever purchased and I have to say I'm glad I chose this vacuum cleaner.
It is so easy to use - it has great manoeuvrability and it has great suction too. It is so light compared to my old vacuum cleaner. It's also great to clean and empty, no messing around with bags and cleaning filters. There are also a lot of extra attachments for different cleaning jobs. all really useful. Love it !!

Very disappointed in this vacuum. It is so loud on hard floors, the head doesn't follow walls very easily and most of all it doesn't pick up all the dirt or larger bits on hard floors. What use to take me 20mins to vacuum it now takes me an extra 10-15 because I have to keep going over the same spots to pick it all up. It's like the head rotates to fast and spits the dirt out. At times you can feel it hit your feet. On the other hand it is good on carpet, I am so disappointed that for $800 the technology is meant to advance not get worse.

Yes, the wheel issue happens to me as well. I've got a new Dyson Cinetic Big Ball vacuum cleaner and as I took the vacuum out of the box the wheel fell off. Not sure, if Dyson is aware of this wheel issue with this particular model. I've contacted Dyson Customer Care and I have been advised that this wheel issue is NOT normal but it looks like a common issue with this model as many other people has the same issue.

I bought this $800 vacuum as my son has allergies. As i took the vacuum out of the box the wheel fell off. It was brand new! So i returned it and it took them 2 weeks to send me a new vacuum. After about 3 months the same thing happened.... the wheel fell off. So again i sent the vacuum back and it took 2 weeks for them to repair it and send it back. Imagine not vacuuming the house for 2 weeks. And the Customer Service staff never apologised.
Poor quality for such an expensive vacuum.

General performance of the machine is great.
On my second machine and the wheel has just fallen off again! Not happy when my last vacuum cleaner lasted 8 years!
Good to know others are having trouble with it opening and the dust coming out.. now i know it's not just me.
First time dyson user with this machine and i am not sure if i will get another one.

I had problem of this vacuum cleaner not picking up the dirt properly after few use and nearly gave up on the vacuum cleaner. I recently found a quick fix for my problem. All I had to do was to remove the dirt off the brushhead. Works the charm now!

The first ever Dyson which was given to me as a gift from my sister whom had a dyson for many years was a great surpirse, but as we opened the box the wheel fell off, so we took it back. The company replace the vacum with out question which was great. 4 months on the same thing has happened again, the wheel cover has broken off. It is the same issue as before you can see the molding has snapped inside were it was connected. I feel this come down to poor design. Looking through the reviews I am not the only person this has happen too.

I have had this machine for 1 month now and every time I use it it makes me sneeze as I use it. I have to take it outside to empty it because when I empty it the dust goes everywhere. It is also difficult to close. The motorised head pushes the dirt around as much as it sucks it up. This is the first time I have bought a Dyson and it will be the last.

I am very happy with my new Dyson. It is easy to use and clean and much lighter than my old vacuum. It does a great job on both the carpet and hard floors as well as the car. The only negative thing I can say about my new Dyson was the price, a bit stenep for a vacuum cleaner