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Vacuum Cleaners Buying Guide
Our buying guide will explain which type of vacuum cleaner would suit you most, how much you can expect to pay for one, and which features are worth looking out for.
Reviewer Photos & Videos
Julielperth
- 8 reviews
- 2 likes
Dyson Cinetic Big Ball
Love my Dyson, had the opportunity to upgrade and had no hesitation of buying another dyson. Dont have to deal with changing messy bags, just empty straight into the bin. the suction is great and never have to go over and over with the vacuuming. my job has been made so much easier
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Jess
- 5 reviews
AMAZING
Suction is so powerful its crazy, picks up absolutley everything and comes with heaps of different heads which makes it good to adapt to different floor types. There is a thin head that I use on my bamboo floors and it does no damage or scratching and leaves the floors pristine
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Whatashame
- 3 reviews
- Cinetic Big Ball Animal Pro
- Verified purchase
What a Complete Waste of Money
Purchased this machine on 25th September 2017. I had a 10-year old Dyson which never let me down, but handed that to my daughter and thought I would treat myself to a new one, bad mistake. I had read some of the negative reviews on this model, but given my experience with my old Dyson, I thought I would take the risk, which may turn out to be a very expensive one.
I haven't yet moved into the house we bought, but my husband had filled in some holes in the walls where the previous owners had some pictures and then he sanded them down. The ...Read more
dust fell into the carpet and I used my new Dyson to collect the dust and generally clean the dusty carpets. That's when the problems arose: 1. On two occasions when I removed the canister to tip into the bin, the lid unexpectedly opened, dropping all of its contents over the floor. 2. After hoovering up the dust from the skirting boards and carpets (which included where my husband had sanded), the machine started making a high pitched noise and dust came out of the back of the machine. We checked for blockages and none were found. Also, there were no removable filters to clean. Maybe I underestimated how dirty the carpets were..... I thought I bought a vacuum cleaner, like my previous Dyson which cleaned up dust no matter the particle size, indeed "gasp" it even cleaned up flour when I tipped some on the floor. I didn't realise how "precious" this $999 machine was and that I would have to keep it for the "special" dirt. I now need a $79 Kmart as a workhorse and keep the Dyson on show. Unless I'm mistaken, the purpose of a vacuum is to pick up dirt and dust, I don't run a cleaning company, I'm not a painter and decorator, I'm a retiree wanting to clean her house. So if this Dyson has failed after just under a month and a maximum of 5-uses, then I don't believe it is fit for purpose and maybe Dyson need to go back to the drawing board and as another reviewer said this model should be withdrawn.1 comment
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Find out how Dyson Cinetic Big Ball Animal Pro compares to other Barrel Vacuum Cleaners
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IanSydney
- 4 reviews
- 1 like
- Cinetic Big Ball Animal Pro
- Verified purchase
Dyson Cinetic - it should be better!!
We bought the Animal Pro two months ago to replace our old 12 year old Dyson. We are brand loyal to Dyson so we were always going to replace it with another one. Unfortunately if I had my time again I wouldn't go top of the line and probably would have got the Big Ball Origin or DC37C Origin. I think the "Cinetic" is really just marketing hype!! This vacuum is really no better than our 12 old year DC11. Having said that, it works well and picks up most dirt and without comparing to other vacuums, I suspect it works better than most, but I would not spend the top $ getting top of the line - just get the DC37 or Big Ball origin!
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vimmy17Perth
- 11 reviews
- 3 likes
- Cinetic Big Ball Animal Pro
- Verified purchase
A great vacuum if you got the money
The dyson Cinectic is actually louder than expected as it has a spinning turbine head. It picks up dust, cat hair and crumbs so well that even dust I can't see gets sucked in and I wonder how the heck did the rug have that much dust! It is super easy to manoeuvre as it has flexible head. The wealth of accessories that came with it is great for the car or the mattress. Very powerful and worth every penny.
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DianneNoarlunga Centre
- 2 reviews
- 1 like
Love my Dyson Animal Pro
I love the suction on this machine. It does a great job of picking up the dust, dirt and dog hair.
I usually have to empty it after each clean and sometimes twice if the house is particularly dusty or hairy, but I don't mind as I know it's getting the job done! I still need to work out what all the attachments do, but the one to get the dog hair off the furniture is great and is used all the time.
Am very happy with my purchase.
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TobySydney, NSW
- 7 reviews
Love the animal pro
One feature I really love is the low profile head for cleaning hard wooden floors. I can get under the lounge, tv Cabniet and beds I also love how it swivels. I also love the attachments which make it great for cleaning dusty lamp shades and bed heads.
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AnthonydWagga
- 2 reviews
- 1 like
It's a good machine but I am worried about the durability of it.
We got our new vacuum after our old Dyson finally bit the dust. My wife got sucked into some hype I think and forked out the money for this top of the line thing. The suction is excellent as long as you empty the barrel out frequently( like every use). If you don't, the suction falls off as soon as the fine dust clogs the metal filter screen. Our old Dyson could go for much longer without dramas.
This is where my concerns kick in. Firstly the collection barrel of the machine feels like it will not last. For something will be frequently empti...Read more
ed, the flimsy plastic catch to hold the emptying lid closed looks like it's not up to the job. One must double check the bottom hatch closes properly or else the collection of stuff you have just sucked up will spill all over the floor and vacuum. One of the most annoying things about this machine however is the fact that I have to manually wipe off the fine dust deposits from the metal filter every time I empty the barrel. There is a plastic scraper built into the barrel which I assume is meant to clean it but it doesn't work. Overall the vacuum works well and the attachments are really good but the annoying part of this machine leave me frustrated and if the flimsy parts of this machine do fail I will be very unhappy. From such a premium priced product, expect durability and longevity. October 7th 2018 Update: Update of my original review2 comments
Dyson Team ..Dyson
Hi Anthony,
Thank you for reaching out. ... Read more
I am sorry to hear you are having trouble with the performance of your machine. We wouldn't expect the shroud to clog with debris after every use, and in the event it does, emptying the bin should wipe it clean. Please give us a call on 1800 239 766 with your machine handy and we'll be happy to assist and discuss your concerns further. Our Dyson Experts are available Monday - Friday 8 am - 8 pm and Saturday - Sunday 8:30 am - 4 pm EST. Best wishes, Shan Facebook.com/DysonOk thanks will do.
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JoanneSydney, NSW
- 26 reviews
- 21 likes
I love it
It's so easy to push around
The suction is amazing
It's very quiet
It's still relatively new so I'm not to sure about the durability, but so far I am very happy.
This my 3rd dyson, so I love them.
At the moment I really can't fault it.
Great on carpet and hard floors.
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Find out how Dyson Cinetic Big Ball Animal Pro compares to other Barrel Vacuum Cleaners
Know better, choose better.
SosGlenelg
I never thought I'd say I don't mind vacuuming. It fulfilled all expectations.
I tried all types of floors, and the fur that I didn't even know was there miraculousily appeared. I previously thought it was clean! Would recommend definitely, you'll be amazed how much you get & how dirty your house really is! I now give it extra days between the next cleaning.
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IsobelWarrnambool Victoria
- 2 reviews
- 1 like
I've owned a lot of vacuum cleaners but this is the best. I'm always impressed at how much dust and
I use it on all my floors; lino, carpet and tiles. It sucks up cobwebs. It's easy to store and light weight to use. I don't have to pay money for bags. After 2 years its suction is as good as the day i bought it. As a product I'm extremely impressed and happy and would purchase any Dyson in a heart beat. It is a quality product.
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FarahMelbourne
- 12 reviews
- 1 like
- Cinetic Big Ball Animal Pro
- Verified purchase
So good, makes vacuuming an absolute breeze!
I vacuumed the whole house yesterday (2 storeys, 3 bedroom and mostly carpet) and had to empty the barrel out three times - which makes us seem filthy but I had a cleaner in 3 days prior! We have a medium haired cat that sheds and has full run of the house, and while the Dyson didn't pick up every last hair, it certainly did pick up more than any others I've had (I've had 3 since getting the cat). The heads are a breeze to change over, there is a tool for everything and you actually use them! You know how you only clean under the sofa or behind...Read more
the bed once a year? There's a tool for that so you don't have to leave it for the spring clean. The vacuum itself is light and manoeuverable, so easy to take apart to store, a bit loud but to be expected with the suction power. Easy to empty the bin, just make sure it's clicked shut before putting it back on the vacuum. The only minor con - there's no included bag to keep all the parts together or anything on the manual to explain the different tools but it's easily found online. This vacuum has turned a dreaded 45 minute chore into a half hour (including stairs, skirting, behind & under furniture) breeze.Similar opinion? Write a review on ieatwords.com.au!
savbubury
- 4 reviews
Not worth
I think My cheap one from electrolux do better suction power than dyson animal pro with expensive accessories I would suggest go for a good brand but cheaper price. I will not recommed this one at this high price. It is easy to empty the barrel user friendly but not worth the money
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Rosie
- 2 reviews
Very good vacuum cleaner
I'm happy with the performance and Suction. It is not a quiet cleaner but is easy to manoeuvre and relatively light. We have a 4 bedroom 18sq house on one level with carpet, tiles and hardwood floors. The main issue I have is that the power button is not on the handle but the barrel. I find this inconvenient because the last Dyson I had was an upright and the power button was more easily accessible. I would prefer also that I could switch from carpet to floor boards without having to change heads.
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AdrianneAdelaide
As a vacuum this machine is great!
As a vacuum this machine is great the down fall is emptying the drum/ barrel. It doesn't always open and it doesn't always want to shut. End up having to vacuum this area again after it's emptied. Having said that, I'm impressed with the level of suction this vacuum has and how the hard floor attachment can move to do your skirting board at the same time.
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Find out how Dyson Cinetic Big Ball Animal Pro compares to other Barrel Vacuum Cleaners
Know better, choose better.
thefinalproblemsBrisbane
- 8 reviews
Amazing machine!
Super easy to use and works brilliantly! The different heads are useful since the house is near a busy road and two dogs live in it. Love the fact that it's so easy to empty & clean the canister and no extra bags need to be purchased. Very light weight and easy to maneuver.
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daytmrSydney
- 7 reviews
- Cinetic Big Ball Animal Pro
- Verified purchase
Decent sucking power and very easy to clean
Owned an old and big motorhead before, it was the time to update to the latest version. Dyson Cinetic Big Ball is using "air" head instead of motorhead now, but the sucking power is more than enough for my carpet floor.
Animal Pro come with several handy tools which is a better buy over the multi-floor or Harvey Norman's Absolute versions.
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David BarkhoSydney, NSW
- 7 reviews
- 8 likes
Advertised as good, real world use feels cheap
The performance of this vacuum is great, it sucks so much dirty from carpets and floors makes them look great, the vacuum is very loud though if you are using the carpet accessory the spinning tool makes lots of noise in addition to the loud noise of the vacuum.
The vacuum is easy to maneuver although the vacuum struggles to go over it’s cable if it has to, the hose attachement is weird as it comes out of the vacuum and goes into another part and a part of it is always touching the floor so you can’t put it flat on the floor which is very annoying.
Please be aware this vacuum does not work on big furry carpets it does nothing and it absolutely useless it works on flat ones, I use it on wooden floors, carpets and tiles.
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I love it, it is a must have hor evey home
I bought it last year from Harvey Norman, using it to vacuum carpart every week. It is perfect for cleaning hair, I thought my carpart is very clean, but actually it's not. It is very easy to use, very easy to clean. If you are thinking to buy a vacuum, buy this!
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Don't buy it
I am so disappointed with this vacuum. It doesn't pick up - just pushes dust around - both on the hard floor and carpet. In order to pick up anything, I have to take the head off and use it without the 'head'; but even then, the suction is very poor. This is my second Dyson and I will not be buying another. I feel that my house is filthy because I know that the carpets and hard floors are not being properly cleaned - only used the vacuum three times since purchasing in mid May 17 - keep going back and using my 'old' vacuum because it just works.
1 comment
Dyson Team ..Dyson
Hi Linda,
Thank you for reaching out.... Read more
I am sorry to hear you are having trouble with the suction power of your machine, we certainly wouldn't expect this. Please reach out via [email protected] and our Dyson Experts will be more than happy to help. We look forward to hearing from you. Best wishes, Shan Facebook.com/DysonSimilar opinion? Write a review on ieatwords.com.au!
Questions & Answers
Dena Fordasked
My Dyson ball animal + makes a screeching sound like one of the wheels isn’t turning properly when I pull back while vacuuming. When the brush is not on it doesn’t make the noise. Please help?
1 answer
Dyson Team ..Dyson
This certainly isn't what we would expect. Please forward your query and details through to [email protected] and we will be happy to help.
If you are not in Australia, please visit www.dyson.com and press "Contact Us" for the local contact information of the Dyson helpline in your area.
Camdarrasked
We’ve had our Dyson Cinetic Big Ball Animal Pro for about 2 years now and have just moved from a place that had wall to wall carpet, to a place that has no carpet and newly-installed hardwood floors. Three questions: 1 & 2. What are the wheels on the unit itself made from and are they ok to pull along the hardwood floor without scratching at all? 3. What are the best tools to use as not to scratch the floor? Thanks!
1 answer
Dyson Team ..Dyson
The wheels on your Dyson Cinetic Big Ball machine are made of plastic, with a softer plastic tip on the sides.
While we don't anticipate any difficulties, we would encourage ensuring the wheels are clean prior to use.
For the most delicate cleaning of hard floors, we would encourage using the Swivel Hard Floor Tool, included with your Big Ball Animal Pro.
If we can assist further, please don't hesitate to get in touch with our Dyson Experts via [email protected]. Alternatively, if you are not in Australia, please visit www.dyson.com and press "Contact Us" for the local contact information of the Dyson helpline in your area.
Amanda Wasked
Our power head was accidentally taken over a smelly liquid on the floor and now the brush head smells, can we wash it?
3 answers
I’m no expert just someone who purchased one recently. Pretty sure the Dyson rep said not to submerge it in water when washing it. I hunk get said he usual damp cloth wipe over. You probably should actually call Dyson and ask them in case there’s electrical stuff in the head that’ll get damaged if wet. Such a pain that this has happened to you. I hope you manage to get it sorted out ok! Goodluck!
Dyson Team ..Dyson
Hi Amanda,
The Turbine head for your machine does not have any electrics as it is driven by the air of the machine, that being said we do not recommend completely submerging the head in water as if not completely dry when used again it will damage the machine.
Try using a damp cloth and if the smell remains please call our helpline on 1800 239 766 with your machine handy.
Our helpline is open Mon-Fri 8am-8pm and on the weekend 8.30am-4pm.
Best wishes,
Sam
Dyson Customer Care
Hi honestly send [email protected] say that the motor head stopped working send them pictures as proof and they will send a new one out to you. Otherwise you will be up for $135
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Dyson Team ..Dyson
Hi there,
I am sorry to hear you had this experience. This isn't what we expect at all, however, I am sure we can help.... Read more
Please reach out via [email protected] and we will be happy to help. We look forward to hearing from you. Best wishes, Shan Facebook.com/Dyson