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Vacuum Cleaners Buying Guide

Our buying guide will explain which type of vacuum cleaner would suit you most, how much you can expect to pay for one, and which features are worth looking out for.

Reviews

(86)
(39)
(35)
(31)
(67)
  • Build Quality
    1.5 (2)
  • Value for Money
    1.5 (2)
  • Ease of Use
    3.5 (2)
  • Cleaning & Maintenance
    3.5 (2)
  • Product is used:
    • Weekly (2)
  • Noise Level
    3.0 (2)
  • Pet OwnerYes (0) · No (2)
  • Clogging Issues Yes (0) · No (2)


Biggerred

BiggerredGippsland, VIC

  • 2 reviews

the best

published

Love this vacuum cleaner, bought it cause I have a dog and cat, suction is fantastic, (just hope it stays that way) not to bad to maneuver, I've had an Amway 2000 for about 30 years still works great but thought I would get a barrel, very happy with it fornow

Date PurchasedAug 2017

Jaimi

JaimiDodges ferry

  • 7 reviews
  • 4 likes

Not overly happy

published

Suction lost product lasted 4 years, waste of money in my opinion, would have been better off purchasing several cheaper items. Not worth the name they try make it live up to. Handle ended up loose turbo head doesn't even spin anymore. Will not purchase another in the future and will not recommend.

Date PurchasedSep 2013
3 comments
Dyson
Dyson Team ..Dyson
Jaimi
Jaimi

Sorry but I'm not spending anymore money on the Dyson name.....



Dyson
Dyson Team ..Dyson
Gav

Gav

  • 2 reviews
  • 1 like

Wish I could leave -5 stars!

published

Won't bother writing much as I unfortunately bought the same piece of rubbish, $700 vacuum with a 3 year life span, as all the other reviews.my experience: sucks good for a month as long as you clear out the blockages in throat every 10 minutes. Gradually gets worse even though you follow the service guidelines until eventually the motor screams, smokes then dies, typically just out of the warranty period. BUY AN ELECTROLUX.

Date PurchasedJul 2014
1 comment
Dyson
Dyson Team ..Dyson
Kiran

KiranPlumpton

  • 5 reviews

Not living up to the name

published

After wanting to own a Dyson for it's powerful suction i was disappointed that its performance didn't live up to the hype. Starting with the positives, the vacuum is very easy to move around easy to put together. Performance is ok as will pick up most things from tiled floors. The negatives, the vacuum is not good at picking up hair from carpet, the plastic parts are a little flimsy. Considering the price point of Dyson and performance i would not recommend this product.

Date PurchasedJun 2017
1 comment
Dyson
Dyson Team ..Dyson

Beryl

Beryl

  • 5 reviews

Powerful vacuum, slightly clunky

published

Powerful vacuum, able to pick up everything (including all my long hairs) with no issue however I found it slightly clunky and awkward to manouvre around at times. Quite heavy and sometimes just found it too hard to bring out for a small clean up. Overall still a great vacuum and does what it is advertised to do.

Date PurchasedJun 2014

Very expensive machine requiring expensive replacement part

published

Like many I invested in a Dyson vacuum cleaner expecting a long lasting, effective machine. However after 5 years it no longer works and requires a $120 replacement triggerhead. Definitely not worth the money! The problem is that after making that big initial investment I feel compelled to persevere with what is already an annoying machine - the ongoing cleaning and maintenance is time consuming and the constant need to clear the brush of hair whilst vacuuming is really annoying.

Date PurchasedNov 2012

Sammie

SammieVermont South

  • 2 reviews
  • 3 likes

Not worth the money

published

I've had this machine since 12/2014. I was told to invest in a good vacuum when I got my big hairy dog. Definitely made a bad choice. Turbine head replaced. Filters replaced twice. Cyclone assembly replaced once and the faults repeats. Now I have to go through the not so wonderful Customer Service again. And I agree with the other reviewers, frequently clogs up. Can't even pick up anything that is not dust without clogging up. The only way to unclog is to remove 2 screws. Who's got time for that?

Date PurchasedDec 2014

Lots of trouble for the big price

published
Date PurchasedOct 2012
1 comment
Dyson
Dyson Team ..Dyson
HAMMERTIME

HAMMERTIMESouth East Queensland, QLD

  • 3 reviews

Never thought it would die so soon!

published
Date PurchasedFeb 2014
1 comment
Dyson
Dyson Team ..Dyson

Worst vacuum ever

published

This is an absolute waste of money!!! Tips over, clogs up, loses suction, not user friendly at all and definitely not worth the money!! Dyson vacuums are very overrated!!! They are generally a waste of money as they only last a few years and when warranty is up, they only help Dyson give you is to buy a new unit!!! Shocking product, shocking company!!

Date PurchasedApr 2011
1 comment
Dyson
Dyson Team ..Dyson

RTM

RTMTownsville

  • 7 reviews
  • 4 likes

Been a very good vacuum

published
Date PurchasedDec 2011

Tile

TileCentral West

  • 49 reviews
  • 52 likes

Poor Design - Clogs Up Easily

published
Date PurchasedMar 2012

Will.iam

Will.iam

  • 6 reviews
  • 4 likes

OK, with caveats. Would expect better materials for the money.

published
Date PurchasedJun 2013

Sia

SiaMelbourne

Terrible

published
Date PurchasedApr 2013
2 comments
Sia
Sia
Dyson
Dyson Team ..Dyson

Service of our DC39 Vacuum

published

We had a DC39 vacuum for 3 and 1/2 years when a problem arose with what appeared to me as the motor. I was offered an option to take in for a $65 service + parts. I was a bit scepitcal but my wife, Maria said it would be worth it. and it definitely was. We took it to Osbourne Park, Perth depot and the lady there said she will get it sorted and we left it to her. She called me back within an hour and said it was fixed and would only charge the service fee of $65 as it was nothing major.

Date PurchasedJun 2013

Absolutely Shocking...Very Disappointed

published
Date PurchasedJun 2013
2 comments
Dyson
Dyson Team ..Dyson
Mrs N
Mrs N

Absolutely shocking

published

After my first dyson blew up after 7 yearrs I thought I would stand by dyson and pay big money to purchase this one. After 2.5 years it got a burning smell and blew up. Dyson honoured the warranty and replaced the motor. That was last november and now the same thing has happened. Dyson say I should have replaced the filter. So much for them being life guaranteed. 3.5 year's is all I got out of it after paying $670. After reading these reviews it seems they have been designed to only last 3 years. I think this is a fair go issue

Date PurchasedMar 2013
1 comment
Dyson
Dyson Team ..Dyson

Kelles

KellesPalmerston North

You'll spend your life unscrewing it just to unclog it

published

This vaccum is fantastic! Sucks up dirt really well...until you suck up that inconspicuous piece of Lego your kids left on the floor.

This isn't just like your regular vacuum where you pull the middle off to unclog it, the part that leads into the dust catcher is ridiculously narrow. To unclog it, you need to remove screws and sometimes stick a coat hanger down there to dislodge bits that have stuck there. I seem to spend more time unclogging this machine than I do vacuuming.

Getting my kids to do the vacuuming is a small night mare as they constantly get it clogged.

I spent so much money on this machine too. If it weren't for that horrifically narrow passage way to the dust collector, this would be a great vacuum cleaner.

Date PurchasedJun 2013

Nicked

NickedSouth East Queensland, QLD

Sounds like most Dyson vacuums are designed to last 3 years

published

BANG, SMOKE and its gone. For a machine that is at the top end of the price ladder for vacuums, did not make to much of an impression. I was forever cleaning out the bend at the end of the hose leading up to the barrell.
Very disappointed, and think I will definitely look at another brand.

Date PurchasedApr 2013
1 comment
Dyson
Dyson Team ..Dyson

Cecille

CecilleNew Zealand

Worst design for such an expensive brand

published

There was loud roaring noise Followed by a burning smell and then GONE. There goes an overpriced vacuum. I might just go back to the mainstream brand, at least they're cheap enough to replace.

It was my second dyson, the first one was superb. Easy to clean, no mess. And it lasted years.

This one, DC39 was a major disappointment. It's messy to clean and the suction gets weaker just with the slightest blockage.

And then, it just suddenly stop working. Not gonna invest again another $1000 for such an unreliable machine.

Date PurchasedFeb 2012
1 comment
Dyson
Dyson Team ..Dyson

Page 2 of 13

See all Dyson DC39 reviews

Questions & Answers

Sharon

Sharonasked

I have a DC 39. The turbo head is not working and want to know if I can purchase a Replacement carpet head. Serial number CS8-AU-EDU 0586A.

1 answer
Dyson
Dyson Team ..Dyson

Spare Triggerhead turbine heads are certainly available and can be purchased via this link: https://shop.dyson.com.au/spare-parts/triggerhead-923181-03

That being said, we do encourage running through the troubleshooting if yours isn't working as you'd expect. You can find the troubleshooting for this here: https://www.dyson.com.au/SupportHome/Vacuums/Cylinders/DC39/22411-01/troubleshooting/check-the-floor-tool

If we can assist further, our Dyson Experts are available via [email protected] and we are only happy to help.


Juliane K.

Juliane K.asked

Does anyone know which head attachment for the Dc39 you use for high pile carpet?

3 answers
Dyson
Dyson Team ..Dyson

While we would encourage contacting your flooring manufacturer for their advice, the Musclehead or Turbine head provided with your DC39 machine is designed to provide powerful carpet cleaning.

If you find it isn't working as you'd expect, or you have any queries, our Dyson Experts are available via [email protected] and only happy to help.

Juliane K.
Juliane K.

The head that comes with the Dyson dc39, absolutley is not for high pile carpet. The brush almost stops, and you cannot push the vacuum over the carpet freely without struggle. This head is more for low pile, to burbur, to hard floors. There is no adjustment for higher thicker pile carpeting.

Dyson
Dyson Team ..Dyson

So we can further assist, we would encourage emailing our Dyson Experts via [email protected] and we will be happy to help.

We also encourage contacting your flooring manufacturer to confirm their advice on what style floor tool would be best for your specific carpets.


Carol

Carolasked

The 2 rotors on the small attachment for animal hair on dc39 aren't spinning. Can you tell me how to rectify this?

1 answer
Dyson
Dyson Team ..Dyson

As the turbine head is driven by suction power, this can often occur if there is a lack of airflow through the machine.

We would kindly ask you to review the troubleshooting below which should help:
https://www.dyson.com.au/SupportHome/Vacuums/Cylinders/DC39/22412-01/troubleshooting/pick-up-issue

If not, please get in touch with our Dyson Experts via [email protected] and we will only be happy to further assist.


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