Dyson DC39 (page 3 of 13)

I have been using a Dyson for about 10 years now & am very happy with it. Mine has been updated by now but I am still happy. Have had to replace the turbo head once. I have used it on carpet, vinyl & tiles with no problems. We'll done Dyson. Mine is about 10 years old now & still going strong.

only can give one start for this vaccum due to a very good suction. That is, nothing more. I brought this "died son" in 2013, the brush head not spinning now. I called service center, they told me it cost 129 to get a new head and they don't fix the head. I paid 800 dollars for this machine and it only last for a short time. waste of money.

This vacuum cleaner would be 5 stars if only the suction tube didn't change shape an narrow down as it gets to the vacuum cleaner. The section that you remove is nearly worn out on mine due to the number of times I've had to remove it to get something that's stuck (or just a build up of stuff) out because it has stopped or greatly reduced the suction at the head. Looks like the new ones are the same. Just wish my old DC05 hadn't died, but given the years of use and the cat hair it had picked up I would have bought another one of those in a heartbeat if they were still available.

So for the price this vacuum retails for you would expect it to out last any other cleaner on the market and you would also expect the warranty to be longer than 2 years.
For the price I paid I could have bought 6 average vacuum cleaners over the last 3 years.
Engine has seized after only 3 years. Minimal use on average 2 hours per week if that. Customer service is not very helpful and keeps referring to the standard 2 year warranty vacuum came with. Will not be buying anything branded Dyson ever again. Dyson is just overpriced and very bad quality/workmanship. You should be ashamed of yourself ripping people off like you do. Not surprisingly this model is discontinued because it has loads of complaints.

Since purchasing this vacuum cleaner about 3 or 4 years ago I have had to replace the wand handle on 5 occasions. They have all failed at the same point. When I contacted Dyson they asked for the type of carpet I had and when I supplied this information, other than a replacement handle, got no further feedback. I have just replaced the trigger head, at a cost of Au$129.00, as it also failed about 6 months ago. I notice the price for this item was about US$69.00. While all the handles were under warranty and replaced free of charge, it has been frustrating, to say the least, that they keep failing and I was wondering if this is a problem others have experience and why this model is discontinued.

This is the second Dyson i have had in 4 years. First one the engine blew after 7 weeks and this one has last 3 and a bit years. Engine blew up again.
Seriously Dyson a $950 vacuum only lasting 3 years? I use my vacuum 4 times a week. This is just not accepatbel at all.
Do not call this the Ferrari of vacuums when it is only a Hyundai. Very average.
I now have a house full of dog hair and no vacuum.
I can buy a vacuum from Bunnings for $100 with a 2 year warranty. You should be offering a 10 yr warranty considering you charge 10 x times more.
No wonder this was discontinued.

Extremely disappointed with this as I paid a huge price for it. I thought Dyson was a reliable trusted brand and didn't expect my vacuum to become faulty so soon. I used this for general vacuuming around the house and the suction was great at first but then slowed down and now I think the motor has blown leaving me without a vacuum.

Lets just start by saying you get what you pay for! I LOVE my dyson dc39 animal. I can hear my self think and talk over it! It gets all the pet hair and it moves around weightlessly and effortlessly. The filter and barrell and easy to clean and empty too and it has a HUGE range off attachments!!! Even one for brushing your pets!! I had a vax power pet 7 before this and it was the biggest hunk of junk ever! I will only ever have dyson from now on! can not praise it enough!! We have 2 indoor cats and a labrador who sheds a lot inside as well.

Today I did the best thing ever...I threw this ridiculously overpriced vacuum cleaner in the bin! The DC39 lasted less than 3 years before the motor died, and it hasn't been sucking properly for at least twelve months. Paid the price thinking I would have it for a long time, will never recommend a Dyson to anyone. Do not buy this machine in the upgraded version.
Dyson representative - don't bother to reply to my review stating that I need to contact Dyson. This machine should have lasted years and years for the price paid. Unless you are going to offer me a refund I don't want to hear from you.

I hate this vacuum so much! After years of a cheap Husqvarna and two lots of major house renovations, we decided to shout ourselves a flash new Dyson. What a mistake! I've experienced all the same complaints as the previous reviews. It won't even suck up threads and lint off the floor! The rotating head is totally hopeless and definitely doesn't rotate through a whole session of vacuuming. The only reason I haven't chucked this machine in the bin is because of the horrendous price we paid. Definitely won't purchase this brand again.

It was a wonderful machine for 2 years. Then it died on me a couple of weeks ago. Just after the warranty expired. I rang Dyson customer service and instructed to bring it to a service department in Brisbane. Just picked it up today, tested, just like new one again. The good thing is No Charge for the repairs at all.. That should give back some confidence to the buyers.

As usual my ears are ringing after vacuuming the house. This machine must breach domestic appliance noise legislation. The lead is too short. The base keeps facing over. The carpet attachment only vacuums when you push forward not when you pull back - how bad is that? - & the noise, dear God the noise.

I treated myself to enjoy the freedom of a quick and easy to use cordless vacuum but was not expecting the incredible cleaning power of this machine. I have cleaned rugs and carpets that I had only just cleaned with my Nilfisk King and I still keep getting masses of dirt and fibre out of the carpet each time I use it. I bought it on sale and now realize it is discontinued, I hope this is not a bad sign as I love it and want it to last forever. Emptying is a bit difficult and my hands get covered in dust but a small price to pay for the great job it does. Fingers crossed for a long life of cleaning.

I have the multi floor, I purchased it 2 years ago for around $500. Had no issues with it, although i wish i had of purchased the turbine head. 2 months ago the motor blew. Thankfully i found my receipt with a month left on the warranty. I called Dyson, yes i waited for a while but found ringing later in the arvo was faster. Organised the service. I took it in today and its already been fixed and is getting posted to me tomorrow. I cannot fault that service at all. The only issue is why would a 2 year old vacuum blow up, but i then thought about it, the dust isnt getting trapped into a bag, its a big cannister which allows t to travel to the motor. Overall i love Dysons and cannot wait to upgrade.