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Vacuum Cleaners Buying Guide

Our buying guide will explain which type of vacuum cleaner would suit you most, how much you can expect to pay for one, and which features are worth looking out for.

Reviews

3.3

81 reviews
5
(23)
4
(20)
3
(10)
2
(16)
1
(12)
  • Build Quality
    4.0 (14)
  • Value for Money
    3.1 (15)
  • Ease of Use
    3.5 (15)
  • Cleaning & Maintenance
    3.4 (15)
  • Product is used
    • Weekly (10)
    • Several times a week (3)
    • Daily (2)
    • Rarely (1)
  • Noise Level
    3.3 (15)
  • Pet OwnerYes (8) · No (8)
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Reviewer Photos & Videos

Greenmeadows

GreenmeadowsMelbourne

  • 13 reviews
  • 8 likes

Pretty good but not great for my back!

published
Date PurchasedNov 2016
Jules W

Jules WAdelaide

  • 5 reviews
  • 1 like

A bit of a let down

published

I was so excited to use my dyson but i have to be honest and say it is very overrated :( the suction when using it upright is ok but when you use the attachment to vacuum the car etc its honestly rather poor and my 12 dollar kmart auto vac does a better job .. It constantly gets blocked with dust and i have to clear out clumps of dust every time i use it which is daily ...a very big let down ..im not sure what all the fuss is about ..i wish i had kept my good old VAX ..



Date PurchasedNov 2016
4 comments
Dyson
Dyson Team ..Dyson
Jules W
Jules W
Dyson
Dyson Team ..Dyson
Nalb

NalbSydney, NSW

  • 10 reviews

Beautiful!

published

I had a a dyson upright few years ago, but was a bit too heavy for me, when I bought yhe small ball dyson I was happy with it's size, it is light and easy to maneuvre. It's very easy to empty and clean the and wash the felter. Comes with 2 tools, ir would be nice it had the norrow space piece as well. As with all upright vacuumsit is not easy to use the hand tools!

Date PurchasedDec 2016
1 comment
Dyson
Dyson Team ..Dyson
Upright Vacuum Cleaners

Find out how Dyson Small Ball compares to other Upright Vacuum Cleaners

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Jocelyn Kerrison

Jocelyn KerrisonAdelaide

  • 2 reviews
  • 1 like

Cleanest carpet ever

published

I have three carpeted rooms that are over 10 years old and in a rental property. I cleaned with my regular vac then went over with the Dyson and OM STARS did it pick up more than I could imagine... After three cleans the colour has changed and it smells so much better.

Date PurchasedJul 2017

The Biggest piece of Crap

published

Do not buy this product it could be likened to the Lada Niva car of the eighties we have already returned it one to be tested and were told by Dyson that it was faulty but the main problem was user error. It just blows the dirt around the floor and does not pick it up. Do not buy this item you will forever regret it.

Date PurchasedFeb 2017
2 comments
Dyson
Dyson Team ..Dyson
Ken B
Ken B

This machine is faulty needs to be returned and scraped, absolute rubbish item.

less than 25hrs use, stopped working, Dyson would not honour warranty

published
Date PurchasedSep 2016
Miss.Therese

Miss.Therese

  • 9 reviews
  • 2 likes

Best Vacuum I've Owned

published

Amazing performance. The amount of dust/dirt/grime it sucks up is surprising. I had to empty the tank 3 times just to clean my moderately sized lounge room. I didn't realise how much my old cheap vacuum missed.
It's super light and compact. I purchased one for my mum who has Parkinson's and she maneuvers it with ease.
The hand attachments reach my ceiling and are great for zapping up spiders.

Date PurchasedJun 2017
Tigeh

TigehSydney

  • 7 reviews
  • 3 likes

Excellent for people with back injuries / Works well on carpet, laminate and cat hair.

published
Date PurchasedFeb 2017
Debo

DeboSydney, NSW

  • 7 reviews

Excellent one from Dyson

published

My first Dyson equipment and I can vouch for it. Its amazing and will recommend for any house, be it carpet or wooden flooring. Cleaning is just easy and I purchased 3 years additional warranty for a complete peace of mind. The unit has been constructed very thoughtfully, it always stays upright, the cord wraps around, its just great.

Date PurchasedFeb 2017
Upright Vacuum Cleaners

Find out how Dyson Small Ball compares to other Upright Vacuum Cleaners

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mates.in.china

mates.in.chinaNortheast, VIC

  • 4 reviews
  • 3 likes

Dyson has sold out....

published

In the past we have owned 2 other DYSON D24 Ball type vacuums...The quality was good and the performance was amazing. After sales service was excellent, In the last week we took delivery of the dyson small ball multifloor.- And there is no match of quality. in a nutshell a flimsy new inferior product - Nowhere the same quality as earlier models. (Look at reviews from previous dyson owners and all will concur.) They are a $200 vacuum selling for an inflated price. Cheap and nasty in comparison..In a nutshell Dyson sucks, but not in a good say people. Very dissapointing. We;re actually going to buy a new brush head for the old D24...

Date PurchasedJun 2017
1 comment
Dyson
Dyson Team ..Dyson
Speed Force

Speed ForceGreater Melbourne (Metropolitan), VIC

  • 7 reviews
  • 2 likes

Good, but a little bulky

published

I have a cat at home, the hair was our biggest problem. I have Dyson wireless vacuum, but it is not power enough and the battery life was always the problem. This Dyson Small Ball works great on carpet, the suction is really good. I tried a small area (around 3 - 4 square meters carpet) with my Dyson wireless vacuum first, then used the Dyson Small Ball to vacuum the same area. I got another half bin of cat hairs! The power cable is long enough, but the vacuum itself is a bit bulky and heavy. There is no handler to "carry" this vacuum. It is a bit difficult for me to move the vacuum to upstairs. Kids and senior people may also found difficult to operate this vacuum.

Date PurchasedDec 2016
1 comment
Dyson
Dyson Team ..Dyson

Excellent

published

Excellent, I love the way is sucks very well. I vacuumed my floor two days ago with my old vacuum that I had to regularly change the expensive bags, I spent about 30 minutes using my old machine. Two days later with my new machine I was surprised how much dust was lifted from my carpet. The canister was full after my first vacuum and I thought the carpet was very clean.....I emptied the canister and vacuumed again and it lifted another half full canister of dirt. Unbelievable difference. Purchased on sale so was able to save 33% which I believe makes it value for money.

Date PurchasedJun 2017
Jade

JadeHarrisdale

  • 3 reviews
  • 1 like

Not good for plush carpets

published

We bought this vacuum being told it's great for all carpets and hard flooring. We used it once and couldn't move the vacuum on our carpets (the suction was too strong) so we called Dyson. They told us this model isn't good on plush carpets, so we took it back for a full refund. We also found the outgoing air from the suction shoots out the lower side of the ball. This caused all our dog hair to float around the room and not be vacuumed.

Date PurchasedJun 2017

POOR JOB

published

An example of a product being sold that's unable to complete the task its intended for. The vacuum cleaner sucks well but spits out all the dirt as it goes along. It sucks in carpet and you can't move it, the power brush stops. I Called customer service and sent product in for testing and a note returned saying I did not know how to use it properly. I kept being told I have selected wrong product fro my house!! Strange when its a multi floor product and its what was advised by Harvey Norman for my particular home. With no luck at returning the product which was only 2 months old I am forced to clean my house with the Dyson stick, which is of far superior quality to the Small Ball.

Date PurchasedJan 2017
Delboy

DelboyPerth

  • 2 reviews

Not sure I f I'm doing something wrong?

published

Used my Dyson Small Ball upright for the first time. Great suction BUT not easy to use on thick pile carpet. Quite back breaking in fact.
I took it in to the service centre, they did an adjustment, unfortunately hasnt made much of a difference. Vacuuming is not easy. A little disappointed, I was hoping for easy manoeuvring.

Date PurchasedMay 2017
Upright Vacuum Cleaners

Find out how Dyson Small Ball compares to other Upright Vacuum Cleaners

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Virago

ViragoBRISBANE

  • 9 reviews

Caveat emptor!

published
Date PurchasedSep 2011
PJOZ

PJOZSydney

  • 2 reviews
  • 4 likes

DYSON SMALL BALL FAILS MISERABLY

published

DON'T BUY THE MULTIBALL - Its expensive, and does a very poor job. I've had Dyson Vacuums for over 20 years, though over the last five to ten years, the quality has completely dropped off, and when you have a problem, even within the warranty period, Dyson don't want to know about it. I've now found heaps of references on the internet not only highlighting numerous problems with their vacuums, and research showing that they are far from the best when compared with other units using identical tests. Don't let the pretty colours and advertising fool you, they aren't worth it. Whilst I have recommended them in the past, would never recommend Dyson to anyone.

Date PurchasedOct 2016
3 comments
Dyson
Dyson Team ..Dyson
PJOZ
PJOZ

Gee! Dyson suddenly get interested when you tell people what their machines are like. They blatantly lied about the problems I had with my machine. DONT BUY DYSON!!

PJOZ
PJOZ

We bought a shark liftaway instead, and you wouldn't believe how good it is, or what it extracts from the carpet easily. Far better than any Dyson I've had and highly recommend.

midge

midgeFar North Queensland, QLD

  • 3 reviews

Could be better

published

I love the way it sucks up dirt but i have to put hose attachments on to get under any part of sofas etc...ball bit is a pain. It is easy to store and i do prefer upright cleaners as its easier on my back (unless i am cleaning under furniture). I cant say its brilliant but its better than i have had and i hope it lasts a long time as $500 is not cheap!

Date PurchasedFeb 2017
Sandip1

Sandip1Wantirna

  • 2 reviews
  • 5 likes

Don't expect anything

published

Straight out of the box fail. The vacuum cleaner sucks in carpet and you can't move it, the power brush stops.
Called customer service and they were hopeless. The guy kept on telling me that I have bought wrong product. I don't know how to choose right product! DYSON do not have a product selection guide. The retailer suggested this. My old hoover works fine but not this fancy DYSON.

Date PurchasedDec 2016
Kenny Gordon

Kenny GordonErina, New South Wales

  • 6 reviews
  • 9 likes

My Dyson does an amazing job!

published

My Dyson does an amazing job of doing a deep clean on an extensive assortment of fibers. Such as polypropylene, nylon or polyester, and even wool. Something other vacuums lack, cleaning only the top layer or the surface of the carpet/upholstery. It is exceptional at bringing the recoil back into the upper layer of the pile, regardless of the weave. Dyson has always strived to remove the dirt and allergens. I have a four bedroom house with 40% soft pile 20% hard pile, 40% hard floors.

Personally, I use the wand to remove larger unwanted objects from my textiles or hard floors. The primary head is for dust and dirt removal.

Date PurchasedAug 2016
See all Dyson Small Ball reviews

Questions & Answers

Dale Kent

Dale Kentasked

Small Ball

My Dyson is less than 12 months old but I cannot get it to pick the dirt up on my tiles and it will not stand on its own don’t know. Why it will not click into place

2 answers
Shano
Shano

As u are covered under warranty I would suggest contacting Dyson or taking to place of purchase. Warranty is 2 years. It can be replaced if faulty. With tiles (grouted) its best to slide to max, on front. It drops a small skirt to improve suction.

Dyson
Dyson Team ..Dyson

If your machine isn't standing up and not picking up debris, this can often indicate a blockage within the machine.

We encourage running through the checkpoints shown in the videos below:
https://www.youtube.com/watch?v=YynUlhWqEkA
https://www.youtube.com/watch?v=xWT5cUWflE0

These should help, however if we can assist further, our Dyson Experts are available via [email protected] and happy to assist further.

Suzie A

Suzie Aasked

Small Ball

I have a small ball and the brush has been replaced twice and the bristles have again been falling out. I now have a tear in the flexible hose so my machine has lost suction. After paying nearly $600 on the 6.8.2016 it is now out of warranty and I don't see this as very good value for the price I paid. I previously owned an upright Dyson without the ball technology and it was far superior in performance and longevity. Do I now have to purchase new parts or move to another brand of vacuum?

1 answer
Dyson
Dyson Team ..Dyson

Sorry to hear about this. Every time a Dyson owner contacts us, we assess each issue case by case and will be happy to help.

Please just forward your details to [email protected] and our Dyson Experts will be in touch very shortly.

We look forward to hearing from you and assisting.

Vicki burke

Vicki burkeasked

Small Ball

The concertina hose is so stiff and tight, I can hardly use the attachments as the hose won't stay extended and just pulls the vacuum cleaner over. This is my first Dyson, don't think I will buy Dyson again. This machine is very stiff and hard to manoeuvre...I'm so disappointed in it.

1 answer
Dyson
Dyson Team ..Dyson

Thank you for your query. At first, the hose of your machine may be tight, however it will loosen over time. To expedite this, we recommend one person holds the machine (while on) in place while a second individual stretches the hose to its full length to help loosen the hose.

If we can assist further, please email [email protected] and our Dyson Experts will be more than happy to help.

Get an answer from our members and Dyson representatives

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