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See the Best Upright Vacuum Cleaners in 2020 as rated by Australians on ieatwords.com.au.

Reviews

(21)
(19)
(10)
(15)
(12)
  • Build Quality
    3.9 (11)
  • Value for Money
    3.1 (12)
  • Ease of Use
    3.4 (12)
  • Cleaning & Maintenance
    3.3 (12)
  • Product is used:
    • Weekly (9)
    • Several times a week (3)
    • Daily (1)
  • Noise Level
    3.1 (12)
  • Pet OwnerYes (7) · No (6)


dissapointing and a waste of money

published

Purchased in March 2020.

Value for Money
Ease of Use
Cleaning & Maintenance
Noise Level
Product is used: Weekly
Pet OwnerYes
Floor Type Carpet and Linoleum
See all answers

happyrabbit

happyrabbit

  • 31 reviews

Product is just "so so" BUT aftercare Services are GOOD

published

Purchased in October 2016.

Build Quality
Value for Money
Ease of Use
Cleaning & Maintenance
Noise Level
Product is used: Daily
Pet OwnerNo
Floor Type Carpet, Linoleum, Tiles and Wood
See all answers
Dmb

DmbSouth East Queensland, QLD

Cumbersome

published

Bought Dyson upright light ball as disappointed with suction on the cordless Dyson models
This a great vacuum cleaner for open areas of flooring but quite heavy to use
It is impossible to get the cleaner into small areas
The attachments are very cumbersome to use
The attachments that come with the cleaner are not really suitable for getting under beds and furniture

Purchased in January 2020 at The Good Guys for $399.00.

Build Quality
Value for Money
Ease of Use
Cleaning & Maintenance
Noise Level
Product is used: Weekly
Pet OwnerYes
Floor Type Carpet and Tiles
See all answers
1 comment
Dyson
Dyson Team ..Dyson
Alex

AlexDarwin

  • 5 reviews

Bought a Dyson Small Ball Vaccum - Overly hyped and poor performance.

published

Purchased in June 2020.

Build Quality
Value for Money
Ease of Use
Cleaning & Maintenance
Noise Level
Product is used: Weekly
Pet OwnerNo
Floor Type Tiles
See all answers
1 comment
Dyson
Dyson Team ..Dyson

Shano

ShanoPerth, WA

  • 3 reviews

And a half star more.

published
Build Quality
Value for Money
Ease of Use
Cleaning & Maintenance
Noise Level
Product is used: Weekly
Pet OwnerNo
Floor Type Carpet, Linoleum and Tiles
See all answers

Binaya

BinayaGreater Melbourne (Metropolitan), VIC

  • 8 reviews
  • 7 likes

Roller Brush does not work while vacumming rugs

published

This Vacuum cleaner has very good suction, light weight, long wire. I wish dust collection box would have been bigger to accomodate mores dust.

My main concern is I can't use it to my rugs, roller brush keeps on stopping even putting the slide in minimum suction mode. It also requires elephant power to move this vacuum on the rug. I would like to return and get refund for this product because it is not useful since I cannot vacuum my rugs.

Dyson customer service, I have video taken in my mobile, please let me know your email address if you would like to look into it.

Purchased in June 2020.

Build Quality
Value for Money
Ease of Use
Cleaning & Maintenance
Noise Level
Product is used: Weekly
Pet OwnerNo
Floor Type Carpet
See all answers
1 comment
Dyson
Dyson Team ..Dyson

Noeleneg

NoelenegGreater Melbourne (Outer), VIC

  • 2 reviews

Excellent should have bought one years ago

published

Carpet and tile floors. Works like a dream I highly recomment it.
Best I have used ever.
Love it as it is easy to manuvour around furniture etc. Good for pet hair as well

Purchased in October 2020 at Big W for $399.00.

Build Quality
Value for Money
Ease of Use
Cleaning & Maintenance
Noise Level
Product is used: Weekly
Pet OwnerYes
Floor Type Carpet and Tiles
See all answers

mark

markSouth East Queensland, QLD

  • 4 reviews

very good make life Easy

published

lino carpet very good at cleaning had many vaxs vacums no good so the next one i bought was dyson smallball up right had dyson longtime ago and that was and upright and that was very good to when i wore it out i thought i by a godfreey vac no good so whent back and bougt a dyson

Purchased in June 2016 at Harvey Norman Appliances Physical Store for $499.00.

Build Quality
Value for Money
Ease of Use
Cleaning & Maintenance
Noise Level
Product is used: Several times a week
Pet OwnerYes
Floor Type Carpet, Linoleum and Tiles
See all answers
Mervat

MervatSydney, NSW

Major problem in machine parts

published

Purchased in September 2017 at Bing lee for $400.00.

Build Quality
Value for Money
Ease of Use
Cleaning & Maintenance
Noise Level
Product is used: Weekly
Pet OwnerNo
Floor Type Carpet and Tiles
See all answers
Paul

PaulPerth, WA

  • 11 reviews
  • 3 likes

Purchased on sale: overall satisfied

published

I was lucky enough to get the small ball allergy on sale at harvey norman.
For the purchase price i am very happy.
It works amazingly well on carpets - especially with dog hair.
However, while effective on the floor boards it can be frustrating as it blows dog hair all over the place.
That could be user error though. Im still figuring it out.

Purchased in February 2020 at Harvey Norman for $399.00.

Build Quality
Value for Money
Ease of Use
Cleaning & Maintenance
Noise Level
Product is used: Several times a week
Pet OwnerYes
Floor Type Carpet, Linoleum and Wood
See all answers

Maritza

MaritzaRichmond-Tweed, NSW

If only I’d known, wish I could have had a trial run.

published

My last upright Dyson lasted over ten years. Am so disappointed in this one. The suction is so great that it is hard to push on some carpets, I have to use both arms as it feels like pushing a mower on wet grass. One good point is the long cord.

Purchased in November 2018 at Bi-Rite Electrical for $599.00.

Product is used: Weekly
Pet OwnerNo
Floor Type Carpet and Tiles
3 comments
Dyson
Dyson Team ..Dyson
Maritza
Maritza

Thanks for your prompt reply. My mobile [Number Removed]. Any suggestions would be welcome. Maritza

Dyson
Dyson Team ..Dyson

Hi Maritza,

So we can best assist, we would kindly ask you to email your details, along with the serial number of your machine, to [email protected] Once received, our Dyson Experts will be in touch and happy to help.


Shelly

ShellyAdelaide

  • 5 reviews
  • 5 likes

If you’ve got a dog, you’ve gotta get a Dyson!

published

My old vacuum was not picking up all the dog hair. Having 2 border collies I needed something more powerful. I brought the Dyson pet ball vacuum and was blown away with the results! I had no idea how much hair was actually in my carpet! I’ll never change brands because this works. I love it.

Purchased in March 2017 at Harvey Norman for $549.00.

Build Quality
Value for Money
Ease of Use
Cleaning & Maintenance
Noise Level
Product is used: Several times a week
Pet OwnerYes
Floor Type Carpet and Wood
See all answers

Tanya

TanyaSydney, NSW

  • 2 reviews

Not easy to empty

published

This is my second Dyson, but first upright. Whilst the suction hardwood floors is adequate, I most often find the debris being blown away rather than sucked up. As for cleaning the barrel, I love that the Dyson youtube tutorial shows how simple it works when emptying the barrel of rice. Of course, rice is heavy and will naturally fall out. Even when the barrel has only 1 days' worth of carpet fluff and other debris, I have to get my hands in to pull it out. This sends dust into the air and I end up with it on the floor, all over my clothes, and in my lungs. I wouldn't buy this model if you think it's going to be easy to empty.

Purchased in July 2016.

Build Quality
Value for Money
Ease of Use
Cleaning & Maintenance
Noise Level
Product is used: Weekly
Pet OwnerYes
Floor Type Carpet and Tiles
See all answers
1 comment
Dyson
Dyson Team ..Dyson

Matthew

MatthewMelbourne, Victoria

  • 18 reviews
  • 5 likes

Worst vacuum I have owned.

published

Bought this item due to the good reputation of Dyson, and was sorely disappointed.

The feel of the vacuum cleaner is best described as awkward and stiff.
The suction was surprisingly poor.
The craftsmanship felt cheap and plastic- parts were awkward to re-attach and felt very flimsy.

This is just my opinion, but I was very disappointed!

Date PurchasedNov 2018
Kitty

KittyGold Coast

  • 2 reviews

Highly Recommend

published

The suction on this small model is amazing, and I like how you can slide it to maximum suction on occasions when needed. Very easy to manoeuvre. The cleaning bin can be fully removed from any inner parts, allowing the bin to be completely cleaned, then just clicks back into place.

Date PurchasedJan 2018
Michael and Leanne

Michael and LeanneQueensland, 4211

  • 26 reviews

Product great. Customer service terrible.

published
Date PurchasedNov 2016
1 comment
Dyson
Dyson Team ..Dyson

Genevieve

GenevieveMelbourne

  • 6 reviews
  • 3 likes

Great vacuum, strange unergonomic design for the handheld extension.

published

The vacuum strength is fantastic, the filter only needs to be washed occasionally with warm water and dries quickly. it's completely bagless which is fantastic and the machine runs perfectly, fitting into the crevices well for an upright vacuum. The only down side is the red handle that at times when your deep into your vacuuming you can accidentally press and the vacuum begins suction from the top of the machine (which can give you a fright at times). Also, the handle is very long and the piping too short to comfortably fit into small areas without dragging the machine along reluctantly.

I'm still glad I bought it, mainly because we're used to how it operates now.

Date PurchasedMay 2018

Bruce

BruceMid North Coast, NSW

  • 3 reviews
  • 1 like

Can’t clean “new carpet”

published

I bought this cleaner based on Dyson’s reputation and the fact I have differing floor surfaces. It worked very well on my tiled floor, but when moving onto carpet the spinning brush always stopped. Called Dyson support only to be told that the problem was that my carpet was “too new”. I mean, really?? Don’t you buy a new vacuum to help keep your new carpet clean and longer lasting? Had to return it for a refund after 4 days.

Date PurchasedOct 2018

Johnny

JohnnySouth East Queensland, QLD

  • 3 reviews

Works well and very compact

published

It works well on carpets, shaggy rugs and Matt’s. I like how it pulls up the carpet into the bristled head removing and good amount of dirt. It does have a bit of friction there making it a firmer to push on carpets compared to my old Bulky Dyson and it blocks up abit because we have a few girls with long hair in the house. But it is very easy to unblock as they have made a simple detachable head that can be quickly removed to gain access to hair ties or clumps of hair I feel it works well on the hard floors too and has no issues transferring from hard floors to carpet. Its a great vacuum but it’s not the top of the range Dyson and for the price it has its main pluses of being compact and versatile.

Date PurchasedJan 2017

Leah and Nathen

Leah and NathenPerth

  • 6 reviews

Great powerful vaccum

published

I use this vacuum on carpets and tiles. I am super impressed with it. My cleaner had only just been and used an old dyson and I went over the carpets with this Dyson small ball and it was incredible what it picked up!! It has awesome power and easy to use.

Date PurchasedJan 2018

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Questions & Answers

Dale Kent

Dale Kentasked

My Dyson is less than 12 months old but I cannot get it to pick the dirt up on my tiles and it will not stand on its own don’t know. Why it will not click into place

2 answers
Shano
Shano

As u are covered under warranty I would suggest contacting Dyson or taking to place of purchase. Warranty is 2 years. It can be replaced if faulty. With tiles (grouted) its best to slide to max, on front. It drops a small skirt to improve suction.

Dyson
Dyson Team ..Dyson

If your machine isn't standing up and not picking up debris, this can often indicate a blockage within the machine.

We encourage running through the checkpoints shown in the videos below:
https://www.youtube.com/watch?v=YynUlhWqEkA
https://www.youtube.com/watch?v=xWT5cUWflE0

These should help, however if we can assist further, our Dyson Experts are available via [email protected] and happy to assist further.


Suzie A

Suzie Aasked

I have a small ball and the brush has been replaced twice and the bristles have again been falling out. I now have a tear in the flexible hose so my machine has lost suction. After paying nearly $600 on the 6.8.2016 it is now out of warranty and I don't see this as very good value for the price I paid. I previously owned an upright Dyson without the ball technology and it was far superior in performance and longevity. Do I now have to purchase new parts or move to another brand of vacuum?

1 answer
Dyson
Dyson Team ..Dyson

Sorry to hear about this. Every time a Dyson owner contacts us, we assess each issue case by case and will be happy to help.

Please just forward your details to [email protected] and our Dyson Experts will be in touch very shortly.

We look forward to hearing from you and assisting.


Vicki burke

Vicki burkeasked

The concertina hose is so stiff and tight, I can hardly use the attachments as the hose won't stay extended and just pulls the vacuum cleaner over. This is my first Dyson, don't think I will buy Dyson again. This machine is very stiff and hard to manoeuvre...I'm so disappointed in it.

1 answer
Dyson
Dyson Team ..Dyson

Thank you for your query. At first, the hose of your machine may be tight, however it will loosen over time. To expedite this, we recommend one person holds the machine (while on) in place while a second individual stretches the hose to its full length to help loosen the hose.

If we can assist further, please email [email protected] and our Dyson Experts will be more than happy to help.


Get an answer from our members and Dyson representatives

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