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Vacuum Cleaners Buying Guide
Our buying guide will explain which type of vacuum cleaner would suit you most, how much you can expect to pay for one, and which features are worth looking out for.
Goold SolicitorsSydney, NSW
- 3 reviews
Great
Carpet and Floor, Super Strong, Light, Long Cord, Easy to Manoeuvre and Great Value For Money
Bit hard to assemble but after that its smooth vacuum when ever I use it
Purchased in January 2021 at Bing Lee Online store for $399.00.
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AndrewSmithAdelaide
- 12 reviews
- Small Ball Multi Floor
- Verified purchase
Works really well on carpet
Really good for carpets and corners. Easy to use and empty. We have terracotta tiles and it doesn't suck everything up, and still need to sweep afterwards. Still would recommend.
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Stephan T.Greater Melbourne (Outer), VIC
- 4 reviews
- Small Ball Multi Floor
- Verified purchase
Awesome
Prior to this, I would typically purchase cheap vacuums from places like Target or Kmart - now that I have the Dyson I really notice the difference. Excellent machine. The only negative would be that it can be hard to maneuver at times.
Purchased in December 2021 at The Good Guys.
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dissapointing and a waste of money
The Vacuum does have great suction and thats about where it ends. For carpet in an open area in upright mode its awesome but wont fit under anything to clean without additional attachments which are very awkward to use. I purchased the hard floor tool to use on the wand as the exhaust when in upright mode just blows any dirt away on a hard floor and it takes me 3 times longer than a broom! Its very clunky using it with the wand and the cord gets in the way. The power head does not glide over any large particles like cereal / rice etc but rather...Read more
pushes them ahead of the bar and really only picks up small particles like dust. Overall I find this cleaner heavy and clunky to use over dyson barrell cleaners and even the full size upright is easier to use. I would never purchase another dyson as the brand isnt the quality it used to be.Purchased in March 2021.
1 comment
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DmbSouth East Queensland, QLD
Cumbersome
Bought Dyson upright light ball as disappointed with suction on the cordless Dyson models
This a great vacuum cleaner for open areas of flooring but quite heavy to use
It is impossible to get the cleaner into small areas
The attachments are very cumbersome to use
The attachments that come with the cleaner are not really suitable for getting under beds and furniture
Purchased in January 2021 at The Good Guys for $399.00.
1 comment
Dyson Team ..Dyson
We are sorry to hear you are having trouble cleaning small areas with your Dyson Small Ball Multi Floor.
If you haven't already done so, we would encourage getting in touch with our Dyson Experts. Ou... Read more
r team are available via [email protected] and will be happy to discuss your concerns and assist.Similar opinion? Write a review on ieatwords.com.au!
BinayaGreater Melbourne (Metropolitan), VIC
- 8 reviews
- 7 likes
- Small Ball Multi Floor
- Verified purchase
Roller Brush does not work while vacumming rugs
This Vacuum cleaner has very good suction, light weight, long wire. I wish dust collection box would have been bigger to accomodate mores dust.
My main concern is I can't use it to my rugs, roller brush keeps on stopping even putting the slide in minimum suction mode. It also requires elephant power to move this vacuum on the rug. I would like to return and get refund for this product because it is not useful since I cannot vacuum my rugs.
Dyson customer service, I have video taken in my mobile, please let me know your email address if you would like to look into it.
Purchased in June 2021.
1 comment
Dyson Team ..Dyson
We are sorry to hear you are having trouble with using your machine on your rugs. For rugs with thick or impermeable backings, this could cause the machine to be hard to push, and for the brushbar to ... Read more
stop rotating as it causes excessive resistance which leads the machine to stop the brush spinning as a protective measure. If a refund is your desired option, we would encourage you to contact the retailer who holds your contract of sale. If you purchased this machine directly from Dyson, would like to discuss further, or discuss alternative resolutions, please email [email protected].Similar opinion? Write a review on ieatwords.com.au!
NoelenegGreater Melbourne (Outer), VIC
- 2 reviews
- Small Ball Multi Floor
- Verified purchase
Excellent should have bought one years ago
Carpet and tile floors. Works like a dream I highly recomment it.
Best I have used ever.
Love it as it is easy to manuvour around furniture etc. Good for pet hair as well
Purchased in October 2021 at Big W for $399.00.
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markSouth East Queensland, QLD
- 4 reviews
very good make life Easy
lino carpet very good at cleaning had many vaxs vacums no good so the next one i bought was dyson smallball up right had dyson longtime ago and that was and upright and that was very good to when i wore it out i thought i by a godfreey vac no good so whent back and bougt a dyson
Purchased in June 2021 at Harvey Norman Retail Stores - Appliances for $499.00.
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MervatSydney, NSW
Major problem in machine parts
I bought dyson's small ball multi floor from bing lee. The suction is very good but the problem is that the brush has broken twice during the warranty period. I regulary clean it, and i am not heavy user. The brush is usually broken when using it on hard floor. The customer service sent me a new head the first time i called when it was broken. I am still under warranty and the head has broken for the second time. I called customer service for another time and they offered to send another head But what happens after the warranty is expired? what...Read more
is the solution? Its a fault in the machine. After the warranty i have to pay the price of the head each time its broken which shouldn't even be a problem in the first place as i originally bought a dyson machine given its reputation. Id like a more feasible solution to this issue. If the product is not multifloor then it shouldnt be advertised as such. Thanks. - MervatPurchased in September 2021 at Bing lee for $400.00.
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MaritzaRichmond-Tweed, NSW
If only I’d known, wish I could have had a trial run.
My last upright Dyson lasted over ten years. Am so disappointed in this one. The suction is so great that it is hard to push on some carpets, I have to use both arms as it feels like pushing a mower on wet grass. One good point is the long cord.
Purchased in November 2021 at Bi-Rite Home Appliances for $599.00.
3 comments
Dyson Team ..Dyson
Hi Maritza,
Thank you for your review.... Read more
We are sorry to hear you are having trouble pushing your machine, we ar ehappy to help get this sorted. So we can best assist, we would kindly ask you to email [email protected] with your details. Our Dyson Experts will then be in touch and happy to help get this sorted. We look forward to hearing from you.Thanks for your prompt reply. My mobile [Number Removed]. Any suggestions would be welcome. Maritza
Dyson Team ..Dyson
Hi Maritza,
So we can best assist, we would kindly ask you to email your details, along with the serial number of your machine, to [email protected]. Once received, our Dyson Experts will be in touch and happy to help.
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ShellyAdelaide
- 5 reviews
- 5 likes
If you’ve got a dog, you’ve gotta get a Dyson!
My old vacuum was not picking up all the dog hair. Having 2 border collies I needed something more powerful. I brought the Dyson pet ball vacuum and was blown away with the results! I had no idea how much hair was actually in my carpet! I’ll never change brands because this works. I love it.
Purchased in March 2021 at Harvey Norman for $549.00.
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MatthewMelbourne, Victoria
- 19 reviews
Worst vacuum I have owned.
Bought this item due to the good reputation of Dyson, and was sorely disappointed.
The feel of the vacuum cleaner is best described as awkward and stiff.
The suction was surprisingly poor.
The craftsmanship felt cheap and plastic- parts were awkward to re-attach and felt very flimsy.
This is just my opinion, but I was very disappointed!
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KittyGold Coast
- 2 reviews
Highly Recommend
The suction on this small model is amazing, and I like how you can slide it to maximum suction on occasions when needed. Very easy to manoeuvre. The cleaning bin can be fully removed from any inner parts, allowing the bin to be completely cleaned, then just clicks back into place.
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Michael and LeanneQueensland, 4211
- 27 reviews
- Small Ball Multi Floor
- Verified purchase
Product great. Customer service terrible.
So our small ball has worked like a horse without issue for two days shy of two years. Then part of the plastic skeleton snapped and luckily we had two days left of warranty to organise a repair (talk about lucky). Organising this repair has been insanely tedious however and we are still in the process. At least 5 phone calls of trying to explain the broken part (it doesn't fall under A, B, C, or D etc of the manual), being told to expect an email or call back and never getting it. Finally yesterday someone figured out they had the wrong model ...Read more
registered, and said to expect a shipping label via email. As always, we've received nothing and will have to call up AGAIN. It's been about two weeks since the vacuum broke, and owning three cats you can imagine how much we are needing this vacuum fixed. This isn't the kind of customer service you expect from a $599 product. Do not rely on Dyson to ever get back to you, because so far it's all been us following up with them. What a shame given the vacuum itself is very efficient. No complaints about it at all really.1 comment
Dyson Team ..Dyson
Hi Michael and Leanne,
Thank you for your review.... Read more
I am sorry to hear of your experience. This certainly isn't the experience we would expect and would value the opportunity to assist. Could you please kindly forward your details to [email protected] and we will be in touch shortly. Best wishes, ShanSimilar opinion? Write a review on ieatwords.com.au!
GenevieveMelbourne
- 6 reviews
- 3 likes
- Small Ball Multi Floor
- Verified purchase
Great vacuum, strange unergonomic design for the handheld extension.
The vacuum strength is fantastic, the filter only needs to be washed occasionally with warm water and dries quickly. it's completely bagless which is fantastic and the machine runs perfectly, fitting into the crevices well for an upright vacuum. The only down side is the red handle that at times when your deep into your vacuuming you can accidentally press and the vacuum begins suction from the top of the machine (which can give you a fright at times). Also, the handle is very long and the piping too short to comfortably fit into small areas without dragging the machine along reluctantly.
I'm still glad I bought it, mainly because we're used to how it operates now.
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Find out how Dyson Small Ball Multi Floor compares to other Upright Vacuum Cleaners
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BruceMid North Coast, NSW
- 3 reviews
- 1 like
Can’t clean “new carpet”
I bought this cleaner based on Dyson’s reputation and the fact I have differing floor surfaces. It worked very well on my tiled floor, but when moving onto carpet the spinning brush always stopped. Called Dyson support only to be told that the problem was that my carpet was “too new”. I mean, really?? Don’t you buy a new vacuum to help keep your new carpet clean and longer lasting? Had to return it for a refund after 4 days.
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JohnnySouth East Queensland, QLD
- 3 reviews
Works well and very compact
It works well on carpets, shaggy rugs and Matt’s. I like how it pulls up the carpet into the bristled head removing and good amount of dirt. It does have a bit of friction there making it a firmer to push on carpets compared to my old Bulky Dyson and it blocks up abit because we have a few girls with long hair in the house. But it is very easy to unblock as they have made a simple detachable head that can be quickly removed to gain access to hair ties or clumps of hair I feel it works well on the hard floors too and has no issues transferring from hard floors to carpet. Its a great vacuum but it’s not the top of the range Dyson and for the price it has its main pluses of being compact and versatile.
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Leah and NathenPerth
- 6 reviews
Great powerful vaccum
I use this vacuum on carpets and tiles. I am super impressed with it. My cleaner had only just been and used an old dyson and I went over the carpets with this Dyson small ball and it was incredible what it picked up!! It has awesome power and easy to use.
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ShellSydney Surrounds, NSW
- 5 reviews
- 1 like
Awesome vacuum
I bought this as I have 3 different floor surfaces and thought it would save time,definitely does,no sweeping,gets to anywhere with hose and attachments.easy to change attachments with one click,simple bagkess machine,water rinse filters every few months and done,it doesn’t lose suction at all after over a year..I love it
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Shell
- 5 reviews
Not the Dyson to purchase
I have always had a Dyson vacuum and needed to replace my old one (which I had for 5-6 years and was awesome!). I purchased the Dyson Small Ball which is a terrible replacement, does not suck anywhere near as well as my previous one and is very heavy to use.
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Questions & Answers
Sorry, there are no questions about Dyson Small Ball Multi Floor but you can read 3 questions about Dyson Small Ball.
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Dyson Team ..Dyson
We are sorry to hear you are disappointed with your Dyson upright. If you have been used to using Dyson cord-free or barrel machines, an upright can feel very different to use.
We are happy to discus... Read more
s your concerns further and assist, please just forward your details to [email protected] and our Dyson Experts will be in touch very shortly.