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Dyson Small Ball (page 5 of 5)
Multi Floor, Allergy
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Reviewer Photos & Videos
MLB
- 2 reviews
- 2 likes
Great light powerful.
Pros:
New Dyson small ball allergy really upstages the older model of this by a land slide. Give it a test against the old model (which has been renamed small ball multi floor) and you'll wonder why anyone ever bought it.
It's great on carpets for pet hair. Pretty good for an upright on tiles (far better than my shark) and is super light. I purchased this in the hopes in would reduce the back pain my 3 year old 'Skark pro' has given me, and I haven't had any pain since I started using it!
Initially I was concerned about the size (my house...Read more
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Questions & Answers
Dale Kentasked
My Dyson is less than 12 months old but I cannot get it to pick the dirt up on my tiles and it will not stand on its own don’t know. Why it will not click into place
2 answers
As u are covered under warranty I would suggest contacting Dyson or taking to place of purchase. Warranty is 2 years. It can be replaced if faulty. With tiles (grouted) its best to slide to max, on front. It drops a small skirt to improve suction.
Dyson Team ..Dyson
If your machine isn't standing up and not picking up debris, this can often indicate a blockage within the machine.
We encourage running through the checkpoints shown in the videos below:
https://www.youtube.com/watch?v=YynUlhWqEkA
https://www.youtube.com/watch?v=xWT5cUWflE0
These should help, however if we can assist further, our Dyson Experts are available via [email protected] and happy to assist further.
Suzie Aasked
I have a small ball and the brush has been replaced twice and the bristles have again been falling out. I now have a tear in the flexible hose so my machine has lost suction. After paying nearly $600 on the 6.8.2016 it is now out of warranty and I don't see this as very good value for the price I paid. I previously owned an upright Dyson without the ball technology and it was far superior in performance and longevity. Do I now have to purchase new parts or move to another brand of vacuum?
1 answer
Dyson Team ..Dyson
Sorry to hear about this. Every time a Dyson owner contacts us, we assess each issue case by case and will be happy to help.
Please just forward your details to [email protected] and our Dyson Experts will be in touch very shortly.
We look forward to hearing from you and assisting.
Vicki burkeasked
The concertina hose is so stiff and tight, I can hardly use the attachments as the hose won't stay extended and just pulls the vacuum cleaner over. This is my first Dyson, don't think I will buy Dyson again. This machine is very stiff and hard to manoeuvre...I'm so disappointed in it.
1 answer
Dyson Team ..Dyson
Thank you for your query. At first, the hose of your machine may be tight, however it will loosen over time. To expedite this, we recommend one person holds the machine (while on) in place while a second individual stretches the hose to its full length to help loosen the hose.
If we can assist further, please email [email protected] and our Dyson Experts will be more than happy to help.
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