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Reviews

4.8

267 reviews
5
(232)
4
(22)
3
(5)
2
(1)
1
(7)
  • Transparency
    4.9 (54)
  • Customer Service
    4.9 (56)
  • Loan TypeVariable Rate (39) · Fixed Rate (5) · Split (4) · Line of Credit (2)
  • Application Process
    4.9 (51)
  • Timeliness
    4.9 (51)
  • Loan used for
    • Refinancing (24)
    • First Home (8)
    • Second Home (7)
    • Investment Property (5)
    • Renovation (3)
    • Home Construction (1)
  • Loan Term26.897 years (29)
  • Online Tools
    5.0 (17)
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Very happy!

published

My thanks go to Thien who guided me through the process of buying my home which can would normally be a very stressful experience. Thien ensured everything ran smoothly. He helped me to understand the loan process and was always at hand to answer any questions.

1 comment
eChoice
eChoice H.eChoice

Hi Chris, thank you so much for taking the time to leave such a positive review! We appreciate your feedback and we will be sure to pass this on to Thien. Thanks again

Roger S.

Roger S.Sydney, NSW

  • 2 reviews

Satisfied customer

published

We are delighted with the service by Matthew Oughtred who very patiently answered my many questions. There was no pressure at any time even though we took quite some time to contemplate matters at every stage.

1 comment
eChoice
eChoice H.eChoice

Hi Roger, we are so happy to hear you had such a wonderful experience with your broker Matthew! Thank you for taking the time to leave such a positive review. We will be sure to pass on your feedback. Thanks again! eChoice.

SteveM

SteveMMelbourne

Simple and easy with results I was after

published

My contact was John and from the first discussion he kept me informed of options and progress. Went well without costing me a great deal of time and the results were what I wanted. Would be happy to deal with John again and eChoice



1 comment
eChoice
eChoice H.eChoice

Hi Steve, we are so pleased to hear you had such a great experience with your broker! We appreciate your feedback and we will be sure to pass this on to John. Thanks! The eChoice team.

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Eloise

Eloisemelbourne

  • 2 reviews

Helpful advice when it was most needed

published

I was a first home buyer with lots of anxiety and questions but Griffin Czipri helped me at each stage of the process, he was always available and responded quickly especially during tight turnarounds. Ge gave sensible advice about borrowing power, best loan options, interest rates and processes which would have taken me a lot longer to do myself. I ended up with a great variable interest rate. i would definitely recommend Griffin's services for no nonsense, unbiased support.

1 comment
eChoice
eChoice H.eChoice

Hi Eloise, we are delighted to hear you had such an amazing experience with your broker. Thank you for taking the time to review us. We will be sure to pass on your feedback. The eChoice team.

Saran

SaranSydney

Great service very professional

published

When a big banks lets you down with no fall back these are the people to call, Daniel berti was really professional and did a great job for us saving time and following up on time.

1 comment
eChoice
eChoice H.eChoice

Hi Saran, we are so happy to hear you had such a wonderful experience with your broker Daniel! Thank you for taking the time to leave such a positive review. We will be sure to pass on your feedback. Thanks again! eChoice.

Highly recommend Sam Pino

published

We are very grateful to Sam for the help he provided in securing a loan to purchase our home. As a first home buyer, he was patient and direct in answering all of my questions and explaining the ins and outs of the process.

1 comment
eChoice
eChoice H.eChoice

Hi Sara, we are delighted to hear you had such an amazing experience with your broker Sam. Thank you for taking the time to review us. We will be sure to pass on your feedback. The eChoice team.

Very helpful Service, friendly assistance.

published

My dream was able to be achieved with the helpful assistance of my, Broker she was patient & helpful with paper work I didn't understand. Thank you for your patience & listening to me.

1 comment
eChoice
eChoice H.eChoice

Hi Lee, we are so pleased to hear you had such a great experience with your broker! We appreciate your feedback. The eChoice team.

Out of date broker

published

We were advised to go with a broker and to cut it short through his not listening to our requests and the requests of the builder/ and their consultant we have been left out of pocket $2500 and also have missed out on the $20k FHOG. He was honest in everything and upfront but must have had amnesia because he had no idea about anything. Worse thing we ever did. Will spread the word wide and far about him and Echoice. Not happy. Thanks GC

1 comment
eChoice
eChoice H.eChoice

Hi Lee, thank you for your feedback and we do sincerely apologise on behalf of eChoice and your broker. Can you please provide us with more information at [email protected] so that we can investigate this further? Thank you, the eChoice Team.

  • Verified customer

Highly Recommend Sam Pino

published

Sam Pino was referred to me by echoice as the right person to support me with my refinancing and consolidation of debt. Sam Pino was patient with me as I was scared and very hesitant though did want to refinance. I had tried to do this myself with no luck. Sam Pino helped me to feel safe and comfortable with the application with success. I have and will continue to talk positively about Sam Pino
Merry Christmas and an even Happier New Year as mine definitely is and will be

1 comment
eChoice
eChoice H.eChoice

Hi Roberta, we are delighted to hear you had such an amazing experience with your broker Sam. Thank you for taking the time to review us. We will be sure to pass on your feedback. The eChoice team.

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Outstanding Result and Service

published

Sam Charles provided an excellent service and provided an outcome that exceeded our expectations. He was proactive and efficient. We are delighted with the results. Thanks Sam and e-choice.

1 comment
eChoice
eChoice H.eChoice

Hi Chris, thank you so much for taking the time to leave such a positive review! We appreciate your feedback and we will be sure to pass this on to Sam. Thanks again

Thank you Samuel Charles!

published

Sam was amazing for my partner & I in our year long property search and helped us find our dream home and we couldn't be happier with him!

His communication skills, product knowledge, work ethic and understanding of our needs saved us thousands of dollars and made our journey with him a memorable and enjoyable one. He was patient, understanding and supportive from our initial meeting, to sending us weekly property reports, to being available around the clock and always making himself available.

Thank you Sam! We appreciate everything you did for us

1 comment
eChoice
eChoice H.eChoice

Hi Andreas, we are so happy to hear you had such a wonderful experience with your broker Sam! Thank you for taking the time to leave such a positive review. We will be sure to pass on your feedback. Thanks again! eChoice.

CAthy

CAthy

  • 2 reviews
  • 1 like

Sam Pino rocks!

published

well, I contacted eChoice without any idea of what I was doing. Sam handled everything from start to finish. He told me there no such thing as a silly question, in fact he acted with such professionalism and patience that I actually asked him how I could offer some positive feedback. here it is!

1 comment
eChoice
eChoice H.eChoice

Hi Cathy, we are so happy to hear you had such a wonderful experience with your broker Sam! Thank you for taking the time to leave such a positive review. We will be sure to pass on your feedback. Thanks again! eChoice.

Most professional, effective and patient financial service ever received

published

Samuel Charles was absolutely outstanding in providing the best financial service I have ever had the priviledge of receiving. Sam took great care to understand in detail what requirements I had, he was always incredibly respectful and patient. Even after proceeding and failing in the acquisition / valuation etc of a number of properties. Sam provided me with sage advice and an excellent finance solution for a house that we settled on yesterday. I sincerely recommend Sam to anyone looking for the very best financing solutions and look forward to working with Sam sometime in the future.
Kind regards Alex de Waal

1 comment
eChoice
eChoice H.eChoice

Hi Alex, thank you so much for taking the time to leave such a positive review! We appreciate your feedback and we will be sure to pass this on to Samuel. Thanks again

Rebecca

RebeccaMelbourne

We can't thank you enough Loretta

published

Our experience with Echoice was effortless, with our broker Loretta taking care of everything for us from start to finish. Loretta was amazing keeping us informed every step of the way, she explained everything in simple understandable terms and most of all we came away with a fantastic outcome. Job well done. We can't thank you enough Loretta.
Rebecca and Jef

1 comment
eChoice
eChoice H.eChoice

Hi Rebecca, we are so happy to hear you had such a wonderful experience with your broker Loretta! Thank you for taking the time to leave such a positive review. We will be sure to pass on your feedback. Thanks again! eChoice.

Was very happy with the process

published

Was a great experience made very easy with your very professional broker. Due to awkward shifts that I work . Sam made the time around me to get a great outcome. Will be recommending you to anyone who I know ow

1 comment
eChoice
eChoice H.eChoice

Hi, we are so pleased to hear you had such a great experience with your broker! We appreciate your feedback and we will be sure to pass this on to Sam. Thanks! The eChoice team

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cilem

cilemdelahey

Thank you Duncan Hughes

published

Huge thanks to an amazing, dedicated and very efficient young man, Duncan Hughes. You have made the whole process of our loan very easy, no matter what time of the day, responded to every question, query or problem with instant response!!! Echoice Home Loans are very lucky to have such an amazing person working for them, you are a true asset to your employer. Thanks again and all the best for the future, will definitely contact you if i need assistance in the near future!!!

1 comment
eChoice
eChoice H.eChoice

Hi, we are so pleased to hear you had such a great experience with your broker! We appreciate your feedback and we will be sure to pass this on to Duncan. Thanks! The eChoice team

Darren M

Darren MQueanbeyan

Made my life so simple!

published

Thanks Sam.
You took all the worry out of what is normally a stressful procedure! Your ability to get things done so quickly was awesome! I would be happy to recommend you to any of my friends or colleagues!

1 comment
eChoice
eChoice H.eChoice

Hi Darren, we are so happy to hear you had such a wonderful experience with your broker Sam! Thank you for taking the time to leave such a positive review. We will be sure to pass on your feedback. Thanks again! eChoice.

Thank you Sam

published

Sam was such a pleasure to deal with for our refinancing enquiry. From his lovely phone manner to polite follow up emails, nothing was too much trouble. Thank you

1 comment
eChoice
eChoice H.eChoice

Hi Stace, thank you so much for taking the time to leave such a positive review! We appreciate your feedback and we will be sure to pass this on to Sam. Thanks again

Samuel Charles

published
1 comment
eChoice
eChoice H.eChoice

Hi, we are so pleased to hear you had such a great experience with your broker! We appreciate your feedback and we will be sure to pass this on to Sam. Thanks! The eChoice team.

Mizci

MizciSydney

  • 2 reviews

You can’t go wrong with Dom !

published

Dominic Carnevale .. Thankyou !!

The whole process was smooth & streamlined from start to end. Dominic was engaging, informative, easy to talk to and left no question unanswered; in fact I didn’t even have to ask many questions as Dom explained everything perfectly.
He ensured all documents were in order before submitting which in turn set me up for success, and I got unconditional approval within 48 hrs.
He called when he said he would and always followed through, acting with integrity and professionalism when required; and he made me laugh too.
Honestly can’t ask for any more or any less. Look forward to my next venture in a couple of years with my awesome broker Dominic Carnevale.

1 comment
eChoice
eChoice H.eChoice

Hi Mizci, we are delighted to hear you had such an amazing experience with your broker Dominic. Thank you for taking the time to review us. We will be sure to pass on your feedback. The eChoice team.

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Questions & Answers

whitey

whiteyasked

house stamp duty south aust, no FINANCE NEEDED

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