522 questions from our users
Leanne S.asked
I am using a Euromaid wm7. I had it on a daily express wash, but paused it after a few seconds to add something else. When I tried to restart it, nothing happens.
I have tried unplugging the machine, turning to cotton and turning on again.
The display is showing c on e
3 answers
Mitch H.Euromaid
Hi Leanne,
sorry to hear, please give us a call on 1800 444 357 for our customer care team to assist :)
Hi. I have a WM5 with the same issue. How did they fix it?
Rachel A.Euromaid
Hi Georgia, Please contact our customer care team on 1800 444 357 and they will be able to assist you further. Alternatively you can email us at [email protected]
Ellen J.asked
How do u get my washing machine to beep when its finished??
1 answer
Mitch H.Euromaid
hi ellen,
please give our customer care team a call so they can assist 1800 444 357 :)
Taniesha R.asked
Hi,
My washing machine WM7 is displaying the water intake cut off each time I attempt to use it.
Is there any way of fixing this?
1 answer
Mitch H.Euromaid
Hi Taniesha,
sorry to hear, please give us a call on 1800 444 357 so we can help :)
JJRasked
Hi the installer just admitted that he forgot to take out the Styrofoam, and I've used the machine? Would there be issue with.machine now? What do you recommend I do?
JJRasked
Hi I just bought a wmfl55 and it squeaks loudly when washing, what can be done?
Thanks
JJRasked
Hi my WM5 is 3 years old, it now will not wash or spin, it fills completely normally and sounds like it's working fine but the drum does not move ..
2 answers
Mitch H.Euromaid
Hi JJr,
sorry to hear please give us a call on 1800 444 357 to discuss :)
Hi I just called and was asked to leave my number for a callback..thanks
Alanasked
WM7 washing machine. When switched on, water continuously fills and flows straight out the discharge hose. Have tried turning off overnight, setting dial to cotton, turning on, holding start button for 30 seconds - nothing happened. At times, the display shows 'END' but the water is still running. When I turn of the power, the machine stops filling.
Gary S.asked
The Start button on our washer broke today after 3 years rendering the machine useless? Is there a simple work around to change which button starts the cycle or even replace the button?
Thanks
2 answers
Mitch H.Euromaid
Hi Gary,
Sorry to hear, please give us a call on 1800 444 357 to discuss :)
Hey Gary did you manage to get this fixed? Got the same problem...
Cheers
Owen H.asked
How do you activate the 'Quick Wash Function'?
I press the button and nothing changes!
1 answer
Mitch H.Euromaid
Hi Owen,
sorry to hear, please give us a call on 1800 444 357 so we can walk you through it :)
Kaycee H.asked
Has anyone had their door seal warp? Ive had the machine just over 1 year and the water runs from the bottom of the door all over the floor and then I have to do an extra spin rinse to get the water fully out of the drum. Thanks!
1 answer
Mitch H.Euromaid
Hi Kaycee,
sorry to hear, please give us a call on 1800 444 357 so we can discuss :)
Damoasked
I have accidentally unscrewed the door lock and it has dropped into the machine. Is there a way to retrieve it so that it can be fixed ?
1 answer
Mitch H.Euromaid
Hi Damo,
please give us a call on 1800 444 357 to discuss :)
Kakkyasked
I've had this machine for 5 months and it has DOUBLED my electricity bill. It's using power when it's in Standby ($6 a night if I leave it on, 3kwh/hour) and when it's running it costs me about $3/load. It's connected to the hot water tap. Makes no difference in the cost if I connect it to the cold tap. Any advice???
1 answer
Mitch H.Euromaid
hi Kakky,
sorry to hear, please give us a call so we can discuss over the phone :)
Luke M.asked
I have WM7 it stops filling during the rinse cycle then displays a little tap picture. And the wont do anything. What causes this.
5 answers
Mitch H.Euromaid
Hi Luke,
sorry to hear, please give us a call on 1800 444 357 to discuss :)
what was the work around for this??? same thing is happening to me on my WM5 V random only just started this past week and its driving me insane!!
Mitch H.Euromaid
Hi Jasmine,
sorry to hear, please give us a call on 1800 444 357 to discuss :)
Stacey V.asked
Heya! I recently triggered the excessive foam absorption system. I'm just wondering if there was a program that allows me to drain the water without spinning the machine as when the water is moved it gets all foamy again. Sadly the manual can't tell me. I've tried selecting the spin+drain programme and used the spin adjuster to put it to no spin but it still spins it and foams up the water again. I want to avoid manually draining it as I live in an apartment.
1 answer
Mitch H.Euromaid
Hello Stacey,
Please give us a call on 1800 444 357 so we can discuss :)
gertaasked
I've got an Euromaid wm8 washing machine which I am very happy with. What bothers me is the long waiting time after the load is finished. Can I disengage the 3 minutes it takes for the unlocking of the door?
2 answers
Mitch H.Euromaid
Hi Gerta,
unfortunately for safety reasons it can not
Thanks Mitch, I thought so.
Peterasked
Hello.
I have a WM7 which was purchased 2 years and 1 month ago. This weekend it seems to have stopped working. The cycle will not finish. I have tried unplugging. Draining water. Unplugging and resetting over night and its started again but will not spin and drain water.
Its just over 2 years old and has not had a problem before. Will Euromaid honour the warranty on this?
Thanks.
1 answer
Mitch H.Euromaid
Hi peter,
please give us a call on 1800 444 357 so we can discuss your options over the phone
thanks
Miichaelasked
Hello, the machine stopped working with the timer stuck on 1.28 mins to go. Is the electronic board replaceable ?
2 answers
The only time mine ever stopped that was when the water pressure dropped. Check your input taps and also the filter drain down at the bottom front of the machine first.
Mitch H.Euromaid
Hi Michael,
its easier if we speak over the phone, please give our team a call on 1800 444 357 to discuss :)
Sandra F.asked
Have just brought this machine and I’ve tried the drum clean before first use and it won’t do anything. Doesn’t light up. It’s on the on/off programme selection knob and pressed auxiliary button for 3 seconds nothing happened.
1 answer
Mitch H.Euromaid
Hi Sandra,
Sorry to hear, please give us a call on 1800 444 357 so we can assist :)
Samantha Greenasked
The washing machine has all of a sudden stop switching from wash cycle! It will not drain, and is not even attempting to drain, it just keeps spinning the water around. I can’t clean the filter without the whole washing machine of water pouring out either, like it did with the clothes! It is just not draining at all.
1 answer
Mitch H.Euromaid
Hi Samantha,
sorry to hear, please give us a call on 1800 444 357 to discuss :)
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