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Reviews

(91)
(9)
(0)
(3)
(98)
  • Customer Service
    1.5 (39)
  • Timeliness
    2.5 (38)
  • Job Satisfaction
    1.3 (36)
  • Rates and Fees
    1.3 (40)

Reviewer Photos & Videos


Another Rip off

Another Rip offSydney, NSW

  • 2 reviews
  • 1 like

DO NOT USE THESE GUYS

published

So where do l begin. From the start they didnt fix the issues my hot water system had. Then when l complained that l still have the problem they said just said there is nothing we can do and they ran off. I was told to get another opinion on the issue in the form of a report and they will settle the dispute. Paid $200 to have a report done. Then 2 weeks later they just email back saying we did you a favour fixing it cheaply. What a joke all the other plumbers l call laughed at the fact these guys are still operating by riping customers off eapecially the vunerable. So be ware!!!!


RosiesBoss

RosiesBossSydney, NSW

  • 2 reviews
  • 4 likes

Excellent

published

phone service excellent.
workers excellent, polite, efficient, excellent communication.
Jason and his off sider explained everything with patience and care. the work was done quickly,efficiently,and well.
The guarantee was explained well
We would highly recommend this pair of young men for replacing hot water heaters. Very happy and grateful customers

Sisil

Sisil

  • 2 reviews
  • 3 likes

Never Use This Company!!!

published
Jim

JimSydney, NSW

  • 2 reviews
  • 3 likes

Another person ripped off

published

Had blocked drain in sink told price questioned it as being excessive told was complex poured acid down and charge $1200 then had hide to offer $20 for 5 star review False and misleading be warned !!
They caused a leak and said it was our fault. Don’t use them or ask for refund


Rip off people. Charge too much money

published

Rip of people for too much money. Never ever call them again. If any one reading this post please get someone else. I got rip off by $1150 for change small pipe. Labour spend only 1 hour, Guy call Jason, he scared us that if you not repair this asap premises flooded with water. And he change only small pipe which I saw on eBay for $25.00 & labour $100.00 & other charges add, the job is not more than $250 or maximum if they said provide life time warranty $300. but to charge $1150 that's completely rip off. People do not go with them. I am putting review every platform so we can save as much as people from this company call Fastway plumbing

2 comments
Fastway Plumbing
FastWay PlumbingFastway Plumbing
BIRJU S.
BIRJU S.

The Fastway to Pour your money down the drain!!

published

$1,257 to clear a drain and pour chemicals down after. Seriously the job took less the 30 mins. Unfortunately my wife had no idea on a fair price between $300 to $400. Based on the Customer feed back from others this is a company happy to pray on those without an understanding of market value. This job was straight labour and chemicals you can buy at Bunnings. This is an outfit of bandits with no care for the poor people they cross paths with. Expect to be handed a contract way above market and then have it used as an excuse. You fell for it so tough luck. Keep looking there are plenty of fair plumbing business you don't need this one.

1 comment
Fastway Plumbing
FastWay PlumbingFastway Plumbing

HOT WATER SYSTEM FIX

published

My hot water system was like warm and didn’t want to go with the other plumbers so I found these guys on google.

It was a quick job and now I have hot water again

1 comment
Fastway Plumbing
FastWay PlumbingFastway Plumbing

Happy with the customer service

published

I was serviced by Jackson. He was a very professional and fixed my leaking tap on the spot. I would definitely recommend their service.... their price maybe not but it’s good to deal with a professional company.

1 comment
Fastway Plumbing
FastWay PlumbingFastway Plumbing

Good work fastway

published

My Flexi burst under the sink. I called and within 20 mins they were here. They were great and efficient and I went to my night shift without worrying about my house flooding.

1 comment
Fastway Plumbing
FastWay PlumbingFastway Plumbing
TeeJay

TeeJayIllawarra, NSW

  • 5 reviews
  • 3 likes
  • Verified customer

Expensive

published

The service was fine, but I just found out I got overcharged. $358 inc gst to change a inlet valve on a toilet for less then an hours work. Beware.


Robbery

published

Over charge. Forced work on site without approval. Demanded payment. Did not leave premise until paid. Make sure you use HiPages before booking a plumber. Stay away from Fastaway Plumbing. They charge 6 times more than an honest hard working Australian plumber that you can find on HiPages.

1 comment
Fastway Plumbing
FastWay PlumbingFastway Plumbing

Belinda

BelindaSydney, NSW

Overpriced and poor customer service

published

Charged over $800 to unblock a toilet which blocked again a month later. Prices are extravagant and the company is just out to make money off customers. Poor customer service and will never use this company again!!

1 comment
Fastway Plumbing
FastWay PlumbingFastway Plumbing

Bad practice for tradies

published

Got charged for a simple clearing of a blocked drain adjoining two sinks. Do your homework before trying to get something done fast. They charged me $749.99 for a 15 min job that should have costed only around $100 max. They quoted based on a base pricing for pressurised pump and acid clean for two basins. I feel completely done over.

1 comment
Fastway Plumbing
FastWay PlumbingFastway Plumbing

Mel Brown

Mel Brown

  • 2 reviews
  • 4 likes

You can do much better than FASTWAY Plumbing

published

Fastway or Wilson Plumbing publish a box number, not their street address, I suspect to avoid irate one-time only clients from physically abusing them for their appalling work quality, exorbitant pricing and utter lack of ethical trading practices. Take your time, look around but avoid this bunch of crooks. M & H

1 comment
Fastway Plumbing
FastWay PlumbingFastway Plumbing

Prompt service

published

Good customer support, arrived on time, contractor very pleasant, job completed in a timely manner, problem diagnosed quickly then fixed quickly, left the site clean and tidy which was pleasing

Marcel.G

Marcel.GSydney, NSW

  • 2 reviews
  • 2 likes

Ripped off elderly woman

published
1 comment
Fastway Plumbing
FastWay PlumbingFastway Plumbing

Sara

SaraSydney, NSW

Unscrupulous quoting practices - I do not recommend

published

Tamika

TamikaSydney, NSW

Expensive and horrible company

published

This company is a rip off and take you for everything they have. They also trade as Wilson’s plumbing and charge you an arm and leg and the owner is owner concerned about money and does not care about anything else worst company I have ever used .

1 comment
Fastway Plumbing
FastWay PlumbingFastway Plumbing

All_Star

All_StarSydney, NSW

  • 3 reviews
  • Verified customer

Outrageous Pricing - Be Warned!

published
1 comment
Fastway Plumbing
FastWay PlumbingFastway Plumbing

Clever marketing, cheap call out charge, what a rip off.

published

Very pleasant to deal with, punctual arrival of the plumber, he climbed on to my single story roof and checked out my solar hot water system. He looked for a few minutes and came down. He had taken photos of the leak and showed me, I had no idea what I was looking at. He then went to his truck to prepare a quote. Thats when I became worried over $9,000.00 to replace with a Rheem. I didn't accept the quote!
I rang around and eventualy booked Solahart at $4000.00 to do the same job!

3 comments
Fastway Plumbing
FastWay PlumbingFastway Plumbing
PS Summer Hill NSW
PS Summer Hill NSW

Invoice 133308

Fastway Plumbing
FastWay PlumbingFastway Plumbing

Thank you very much Peter. I will investigate into this now and keep in contact with you, please do not hesitate to contact us on 1300 006 550.

Many thanks,
FastWay Plumbing


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