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Kimmh72Central Highlands and Goldfields, VIC
- 9 reviews
- DD60DAX8
- Verified purchase
Poor build quality, poor after-sales service
Not long after we purchased this dishwasher we had a repair callout due to constant errors on the digital screen. Repair tech informed dishwasher was not draining properly, drained it and left (Repair tech has been wonderful). Plastic handle on bottom drawer has since broken and due to being 'just' our of warranty Fisher & Paykel sent parts to repair but we had to pay tech for the labour. Six months later same handle has broken and Fisher & Paykel said they will send part but again we have to pay labour. I refuse to keep spending additional mon...Read more
ey on this poor quality build dishwasher. When I spend $1388.00 on a dishwasher I expect it to last longer than 4yrs and have no repeat faults. I will never purchase F&P again because under implied warranty and ACL I expect better quality, the item to be fit for purpose and not have a fault that causes it to fall apart and become unusable. Awful product and total disregard for poor quality products and ACL by F&P. It is also evident that Fisher and Paykel do not seem to care much about their customers given a lack of response on these verified reviews. It just demonstrates a lack of after-sales service quality.Purchased in March 2021 at Harvey Norman for $1,388.00.
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DaveP
- 5 reviews
Good Dishwasher
A good dishwasher for a smaller family as you can reduce to amount you need to wash utilising the drawers individually. For larger washes you can use both drawers at the same time.
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Karen W.South East Queensland, QLD
Waste of money, worse dishwasher I have ever owned.
Double drawer dishwaers only have a wash arm at the bottom of the drawer as opposed to top and bottom. By the time you make sure nothing has gone anywhere near the arm so it is free to spin, then ensure there is a stack of clearance between items in there, then rewash the stuff it didnt clean, you may as well manually wash the stuff. The top drawer is bad enough, for some reason the bottom drawer is way worse.
Cant wait to replace it.
Purchased in April 2021 at The Good Guys for $1,499.00.
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Find out how Fisher & Paykel DD60DAX8 compares to other DishDrawer Dishwashers
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Kimmh72Central Highlands and Goldfields, VIC
- 9 reviews
- DD60DAX8
- Verified purchase
Not what I expected given the price!
I was excited to get this new F&P two-drawer Dishwasher as we are empty nesters and only need to run one drawer at a time. I love the convenience of not having to wait until an entire dishwasher is full to efficiently clean my dishes. However, since purchasing this dishwasher we have had numerous problems. Constant error codes that I cannot find troubleshooting for, drawers not draining, machine stopping mid-cycle, dishes not being cleaned when the drawer is loaded as per manufacturer instructions. Now, after 3.5yrs the front handle on the bott...Read more
om drawer has cracked and tonight the handle came off completely (see image). This has left me with a dishwasher that is out of warranty, and one drawer that is unusable. Remember, this is a machine that is used in a household of two adults so gets minimal usage. I will not be purchasing this model again. I have found it unreliable and flimsy quality. I purchased it to replace our previous dishwasher that was damaged in a power surge, and honestly, wish I had my old dishwasher back again. $1388.00AUD down the proverbial drain!Purchased in March 2021 at Harvey Norman for $1,388.00.
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AJB
- 14 reviews
- 21 likes
Good Most if the Time
Works well 99% of the time.
You just need to be careful not to place a tray or similar too close to the top edge, as water can spill over the top and flood underneath the machine. Big issue then, but has only occurred twice in years.
Otherwise no issues.
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ALCAirlie Beach
- DD60DAX8
- Verified purchase
Very poor F&P customer care
We bought this dishwasher to replace a 10+year old double drawer. While the double drawers are very convenient, the short cycles do not wash thoroughly enough, so you have to use the longer cycles. You also need to ensure you rinse your dishes as even the smallest item can get through to the impeller and result in having to get the impeller replaced.
Sadly, the worst thing is that when it was less than a year old, the face of the 2 drawers on 2 specific spots has started to wear away and rust. This makes the whole dishwasher look second h...Read more
and. This is an expensive item and should hold up better. I was a super yacht stewardess for over 15 years, so I know how to clean and take care of very expensive items. I have a chemical free home and only clean the face of the dishwasher with water and a cloth, but Fisher & Paykel customer service have told me this has been caused by "incorrect cleaning" and will not be covered under warranty. I would not buy this dishwasher again and in fact would not purchase another fischer and paykel appliance due to their customer service.Similar opinion? Write a review on ieatwords.com.au!
ClaireMebourne
- 4 reviews
Just quiet
Great dishdrawer and we are so pleased with it. We rinse our dishes before putting them in the dishwasher,We use recommended Finish dishwashing tablets and our dishes still come out not completely clean.Quite disappointed with this unit you would think the product would last a couple of years atleast with out any problem.
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fionagold coast
- 3 reviews
- 2 likes
ok eat humble pie
I wrote my first review and promised an up date. Well juggle my work and met the tech man at home he fixed the F24 problem which proved to be minimal. I have used dishwasher everyday since. It is quiet, super convenient in that you don't have to wait to fill a big machine, I can pretty much fill it with one meals worth of dishes. I am then able to already start filling the next draw, no need for dirty dishes waiting around for a wash cycle to finish or be emptied, Defiantly so far so good. Easy to use, attractive look, quiet, every wash so far cleaning A1. Gave it a 4 out of 5 because it didn't work right from word go and I had to have that initial disappointment other than that HAPPY happy dish draw owner.
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Michael M
- 3 reviews
- 2 likes
Never worked once
I would love to review this but it hasn't completed a wash despite numerous attempts. Installed recently by professionals and has never worked once. It washed pots and pans once but stopped before the rinse cycle with an F24 fault which is not listed anywhere. Now it does not work at all. It continually beeps every 10 seconds if the power is left on, so I now leave it turned off. I would like a new dishwasher as this one refuses to work.
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Find out how Fisher & Paykel DD60DAX8 compares to other DishDrawer Dishwashers
Know better, choose better.
A convenient way to wash. Quite happy with it.
The reviews were mixed, so I was nervous.But, as long as nothing obstructs the spray-arm, it's great. Beware though, even a dish tablet placed under the rack, as per instructions, will obstruct it. It's quiet, and our home is echoey. Like the convenience of two drawers, handy for big meals.
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