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Fisher & Paykel ActiveSmart RF610ADUSX4 (Stainless Steel)
Alex Mccarthy
- 4 reviews
Exactly as advertised
My first experience with a fridge that provides ice cold water and automatic ice supply, and I'm impressed.
We've been using this unit for the last year, without any incident whatsoever.
Visually, "The Beast", as it's now know, looks very sharp. From a stainless exterior, to thoughtful touches like the light that comes on over the water dispenser in the door is in use, there's simply nothing to dislike.
Engineering throughout is solid, with everything working as described by the marketing people.
The only downside I can honestly point to is the lack of a real drip tray underneath the water dispenser.
Overall, this is is a 5 out of 5.
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Poor service
Its terrible.The worst fridge ever purchased.within 6 months replaced with a new fridge and both same problem. (Making a big rattling noice. Very poor cutomer service not willing to replace even within the warranty period.very dissapointed with fisher and paykel.I will never purchase fisher and paykel.so unreliable and poor service.
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JoAndRyanPerth
- 3 reviews
Great Fridge
This fridge is fantastic, It maintains great temperature in all compartments and keeps food fresh.
It is very quiet and the stainless steel is easy to clean with warm soapy water.
I like the function of being able to lock the water dispenser so my kids can't spill water all over the floor.
Overall, we are very happy with this fridge.
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Find out how Fisher & Paykel ActiveSmart RF610ADUSX4 (Stainless Steel) compares to other French Door Fridges / Refrigerators
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StuAU
- 3 reviews
- 8 likes
Seems good at first but...
F&P - looks are good (aesthetically pleasing). Not as big (internal volume) as expect (freezer is very small and fridge will assist a 2-3 size family but if bigger than 4 then get another second fridge).
Design fault on the two door catches (lower bottom fridge left and right doors) means that instead of metal or similar clasps being used to ensure doors remain 'tight', plastic has been used and as such will AND do break. Cheap parts but not cheap service fee to replace - it can be done with two people about 10 mins per door maximum (save $150...Read more
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Freezer Drawer Catch Breaks, otherwise OK
This product works fine. We have the usual issues of water not being cold, but just add ice if you want it colder. Need to open both doors in order to access crisper drawers. Bottom deli drawer doesn't open very far.
However, our main problem has been the little (too little!) catch at the back of the main freezer drawer, which is supposed to pull the top drawers out when you open the freezer. The catch broke after 2 months of use, and again 2 months after that. Quite annoying as it's a design fault - it's a tiny tab poking up and there's ...Read more
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KathleenAU
- 2 reviews
- 1 like
On take two - love this fridge
The first fridge we got delivered (an older model) was DOA. Service was frustrating as we had to wait a week for a service person to come and tell us what we already knew (it was DOA) then another few days for the replacement. Good news was that the replacement was the newer (more eco-friendly) model.
- Temperature control: great. But water from dispenser doesn't get very cold. OK since we have the ice.
- Noise: quiet, apart from the occasional muffled sound of ice dropping.
- Ease of cleaning: don't know yet, looks OK.
I initially had my h...Read more
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Amazing fridge
This fridge is the best fridge I have ever owned. It is quiet and has a very spacious fridge compartment. The two door fridge compartment is great as you can just open the side you need. The freezer has good sliding roomy compartments. The water dispenser is so cool. My daughter drinks so much more water now :-) The ice maker is quiet and convenient. It is great to always have ice on hand not just for drinks but for my when daughter falls over (which happens often) and needs an ice pack. I no longer need to use the bag of frozen peas as an ice pack.
I would happily recommend this fridge.
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ZedDarwin, NT
- 4 reviews
- 2 likes
Pretty good
Early days but everything working quite well. What I didn't realise when purchasing this type of fridge is that you cannot just open one side to get into the fruit compartments have to open the two doors, not a biggy and getting used to it.
Operates quietly, ice works well, along with water, temperature of water fluctuates to cool to room temperature. Easy to clean. Purchased this fridge as was looking for ease of cleaning, space and had to have ice and water. Sacrificed the ice not being on the fridge door and haven't regretted that decision...Read more
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No Cold Water Tepid at Best!!!
Bought the F&P with ICED water but it only is tepid at best. We rang customer service but they were extremely rude stating they have nothing to do with how the store sales people market a product!!!
Two weeks later the French door breaks, again rang customer service only to be told it will be two weeks before they can get to us and only on a Thursday between 12-5. My advise is don't buy a F&P as its over priced and very poor quality.
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Find out how Fisher & Paykel ActiveSmart RF610ADUSX4 (Stainless Steel) compares to other French Door Fridges / Refrigerators
Know better, choose better.
Robert KSydney, NSW
- 2 reviews
- 4 likes
- ActiveSmart RF610ADUSX4 (Stainless Steel)
- Verified purchase
Greatest fridge ever
Perfect temperature throughout. Extremely quiet. Haven't had to clean as yet. Product Review gives me assurance of purchasing the right appliance reading reviews of others. Having come from an ice box in the 50's I have certainly bought a lot of refrigerators over the years this one wins hands down.
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doug.duwenhoeggerMinneapolis, Minnesota
Very nice cabinet depth fridge
This is a great fridge with a few caveats. There is a defect in the wiring that causes one of the wires under the last hand hinge to snap rendering the display, ice maker, and water in door useless. Easy fix thou. Also makes ice super slowly. We knew this going in and its not a huge issue.
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ltdd99Rockhampton, Queensland
I mostly love this model except chilled water function
Quiet operation, sufficient space, power consumption acceptable, auto-ice maker is very useful, but the auto-cold water can only get the lowest temperature of 13.5 degrees(I don't think this temp is chilled enough); the size of cold water tank is not stated on the Specification book, FP online CHAT told me it's only 1.2-1.5 litres, that capacity is not big enough for a family.
After contacting with HN, they agreed to replace another brands( thanks HN). This time I ordered a "westinghouse 762L Stainless Steel French Door WHE7670SA", and wish Westinghouse could be a good one. sorry saying byebye to FP
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Steve OGreater Melbourne (Metropolitan), VIC
- 2 reviews
- 4 likes
Great family fridge!
After reading a couple of the negative reviews posted here, we almost didn't buy this fridge!
We were surprised to read these, as Choice had rated a number of other F&P fridges as "Choice Buys" and F&P fridges were consistently recommended by various stores we had visited in our research phase.
Anyway - we are so glad we ignored the few negative reviews here and DID buy this fridge. It does everything promised and is SUCH a welcome replacement for our 21 y.o. old 391L Westinghouse. We can finally fit all our food and drinks in the fridge wit...Read more
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Not stainless steel
This is not stainless steel will rust! Once the invisible plastic film starts to come away it rusts. Magnet sticks to it when it shouldn't stick if it is stainless steel. The film has come away from around the ice maker and is rusting. The digital display doesn't work now.
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JonbatsonWellington
No problems in 5 years - then phttt
Very happy with the fridge until Chrismas Day the display went blank and the cold water stopped. Finally found this thread of reviews and found the one reporting an issue with the water due to a broken wire under the cover of the right hand top door hinge.
Had a look and wonder of wonders - a broken wire.
As an ex electrical engineer the components and wiring all look fine - except the wire diameter looks a bit thin and could do with a few more strands. But after 5 years I guess it's not unusual to start seeing wear and tear problems.
Fortunately for me an easy fix.
And thanks to the guy with the original tip - respect.......
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Find out how Fisher & Paykel ActiveSmart RF610ADUSX4 (Stainless Steel) compares to other French Door Fridges / Refrigerators
Know better, choose better.
FatboyMelbourne
- 2 reviews
- 5 likes
Return to sender
Purchased this fridge through a recommended White goods supplier. This fridge is to be classified as landfill which is a shame for such a smart looking fridge. The iced water is at room temperature---not sure why they bothered to plumb it in at all. Both the fridge & freezer settings are set at their lowest setting & its almost what I'd call cold. So beware this is not a good purchase. We are sending this fridge back based on it not being fit for purpose---shame I hadn't read these reviews prior to making my purchase.
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manjulaMelbourne
- 2 reviews
- 7 likes
OMG disaster like no other
I'm very very disappointed with the new F&P RF610ADUSX4 which was bought on 7/12/14 and delivered on 12/12/2014 and broken on the 18/12/2014...
There is 15 beeps when I open any compartment. The repair indicator is on.. 4 lights towards the warmer side... We paid 3K and I feel sick now ... I wish I did more research before jumping into buying this fridge... I'm deeply disappointed how a company like Fisher & Paykel can produce such low quality products and rip our hard earned cash ... This is unethical business !!
2 comments
5/01/2016 - Since the faulty fan that got replaced last year its been working perfect (touch wood), its a wonderful product when it works well...very spacious and the ice water functionality is great!!
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Get1111AU
- 4 reviews
- 3 likes
Great customer support
Just bought a house which included this fridge. It's just over a year old.
The water dispenser wasn't working - permanently locked.
I called Fisher & Paykel support at 10pm on Saturday night (yes that was the time that I finally got around to looking at it.) The customer service was great. They picked up the phone straight away and went through troubleshooting with me. Unfortunately we couldn't fix it and I didn't have a receipt. They just asked for the serial number and determined it was under warranty and arranged for someone to come ...Read more
out first thing Monday morning. Technician arrived on time, determined problem and had the part in the van. Fixed in under 30 minutes under warranty. Whilst it is not good that the product didn't work seamlessly, I have to say that with that level of customer service it almost doesn't worry me that much.Similar opinion? Write a review on ieatwords.com.au!
PeteTorquay
Water dispenser not working
Fridge has been great but now the water dispenser does not work - no power at all to it. Can't seem to get it going and there is nothing in manual. Has this happened to anyone else? Ice dispenser an everything else works fine... Just no power to water dispenser. Please help!
1 comment
I have managed to fix the "no power" to door by checking the wiring connection between door and fridge (on top if fridge at door hinge). There was a small wire that had broken. Joined it back together and now it all works again :)
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Jane01Sydney, Australia
- 18 reviews
- 8 likes
Loving it!!
Have only had this fridge for 1 month, but so far I love it!! Nice and big, love all the draws in it, everything is very organised in it, with a perfect place for everything. I am loving the ice maker, the draw is always full of ice. I also love the water filter.
Looks really nice and has a place for everything
One of the draws keeps popping open inside
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Questions & Answers
Sarahasked
My ice is all clumped up together so can’t use it
No answers
MartinLasked
changed water dispenser filter as per instructions, water being dispensed is actually now really
hot!
No answers
Clairasked
I have just purchased this fridge and the water dispenser water is at room temperature . How do I make it cold
1 answer
I would call it a “chilled” water dispenser rather than “iced”. Mine took a while to cool down - maybe a day? Its not freezing, just chilled. I don’t think there is any way of altering the temp at which it is dispensed. This is an area the design could be enhanced in future.
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manjula
The technician came on the 19/12 and fixed the issue, a faulty fan .. Let's see how long we will run ..