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Fisher & Paykel Questions & Answers
10 questions from our users
Jan Pasked
When are you going to contact me regarding a replacement top load washer?
3 answers
I was informed by the technician last Friday, 6 March 2020, that I would be contacted by Fisher & Paykel regarding a replacement as my top load washer was still in warranty. Please respond
you will have to keep calling them or call consumer affairs and let them know you are getting onto consumer affairs they will then take action.I had to call consumer affairs and they were excellent so try that
when you call fisher & Paykel tell them you have given them a week to get the problem fixed or you will contact consumer affairs I was told that they have to do think in a reasonable time at you expect and if they dont consumer affairs will take action Hope this helps
Suzanne B.asked
why is no one answering the phone I have been on hold for 1 hr and 8 minutes and im still waiting
No answers
Melanie R.asked
We have the Fisher Paykel DishDraw DD60 purchased October 2018. Over the course of the following 12 months, we had constant issues with the bottom draw starting automatically, often when the draw was empty. Four service calls later, the entire unit was replaced. So we have a brand new unit but we are still having issues with the bottom draw starting automatically. Has anyone else encountered this problem?
2 answers
My problem was wit my stove I have no confidence in their repair department and will never purchase another Fisher and Paykel appliancev
Hi there, my issue is with their range hood that keep switching off. Their service centre is appalling. Very long waiting times, 45min Plus. We have just replaced it with another brand and is in the process of getting all Fisher & Paykel appliances out of our house. Never want to deal with them again.
BCheersasked
When will my fridge be fixed 4 weeks waiting without a fridge
No answers
BCheersasked
Does anyone have anything good to say about Fisher&paylel products and service
4 answers
I understand that even the best products can have issues which is why warranties exist however when you have dreadful customer service it is impossible to recommend this company.
I have absolutely nothing good to say about them. When you try to call their customer care line to explain your terrible experience....it's a 30 minute wait....forget it. Give them a big miss!!!
totally agree
sophieasked
3 year old Washing machine WA7060E1 just keeps filling with water. It fills to set level and then there is a click and it fills again and again. Must be some sort of sensor problem
sophieasked
3 year old Washing machine WA7060E1 just keeps filling with water. It fills to set level and then there is a click and it fills again and again. Must be some sort of sensor problem
No answers
Janice Brynerasked
I have a dishdrawer dishwasher Model DD60DC(H)X7 which was in my house when we moved in and have experienced quite a bit of water still in the bottom of the drawer after the load has finished. I know a certain amount of water is normal (according to the manual), however I have to scoop quite a few bowl-fulls out. We only use the dishwasher when we have visitors, and I am loathe to just leave the water sitting for that long.
No answers
Maria65asked
Are there any reviews of the 2 drawer dishwasher?
No answers
Linda51asked
I have used F&P fridges etc for years...liked the product and their service.
I need some advice about my new 5.5 ltr top loading washing machine.
In between the wash and rinse cycle it makes a very loud crunching noise coming from the motor...when it finally starts to spin it is also loud for a while until it gets up to the correct speed and then it sounds fine.
I have never had a machine make this kind of noise before and so very loud... Has any one else had this with this machine?
It will take a couple of weeks for a technician to get here so I thought I'd ask here first.
Cheers
Linda
1 answer
Hi Linda, I have a 7lt F&P top loading washing machine, I’ve had it for about 6 years now and I’ve not had that problem before. Occasionally my machine makes a bit of noise and beeps if the clothes have gathered to one side during a spin cycle. Good luck
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