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Reviews

5.0

151 reviews
5
(145)
4
(5)
3
(1)
2
(0)
1
(0)
  • Product Quality
    5.0 (8)
  • Return Claim MadeYes (0) · No (9)
  • Customer Service
    5.0 (7)
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Reviewer Photos & Videos

Professional and sensible advice

published

I am impressed with the service I received from Fontaine after a bad experience with another e-book publisher. My concerns were promptly responded to, my ignorance overcome and I was helped with the mysteries of the computer.
I intend publishing four more e-book crime novellas featuring John Order, my politician-sleuth, and hope that Fontaine and Nicola will accept the jobs. I would unhesitatingly recommend Fontaine to anyone entering into what often is a challenging new world: publishing!

Greg C (Author: Order and the Abandoned Body)

Tony

Tony

  • 2 reviews
  • Verified customer

Outstanding product and service

published

If all Australian businesses were run like this we would fix our debt and productivity problems overnight!
Thank you Yasmin, Vaarunika, Nicola and Jason for making 'The Obelisk and the Cross' a reality. The costing of my book was very fair and the service beyond reproach. I also recommend that Authors get their book professionally edited. Vaarunika special thanks for this...



Annette C.

Annette C.Brisbane

Mango Bridge Club

published

I am absolutely thrilled with my book! Fontaine Publishing Group provides first rate, professional, friendly service at a reasonable price. My questions were always answered immediately, the cover design is beautiful, their attention to detail has been amazing, and I have had nothing but the very best advice from them. I would recommend them to any author without reservation.

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Karl

KarlMelbourne

The Possibilities really are endless.

published

Would absolutely use Fontaine again

published

From my first nervous enquiry about publishing my e-book, Nicola and the team at Fontaine have been sensational. Every email was answered swiftly, and with all the information I needed. When it came to the cover design, I had a few suggestions and the designers read my mind and made it so much better than my original thoughts. When the book was published they even sent me ideas on how to help promote it. I'm so impressed by the professionalism and attention to detail; nothing was a problem. I'd certainly use Fontaine again.
Helen Wentland

Jim P

Jim P

  • 2 reviews

Viva Fontaine!

published

I am a first time writer who had few clues about the whole process, and had not beyond a minimalist outlook on how to proceed. I ghost wrote the autobiography of my Cambodian language teacher, who survived the Khmer Rouge, and wanted something that would give it the look and feel of a worthy endeavour. I liked the idea of real people, as opposed to an email partner, I could meet and talk to. Jason, Yasmin and Nicola didn't make any promises they couldn't keep and everything went so smoothly I can't imagine why I would ever do it differently. Very happy, especially with the web site that is a 'one stop shop' for ebook and hardcover versions. Viva Fontaine!

Personal, angst-free service

published

As a first time self-publisher, I found my experience with Fontaine an absolute breeze. Nicola and her team were super helpful and responsive to my needs. In fact, my novel, Cauldron, was up and running much sooner than I anticipated, with zero issues. I can highly recommend working with Fontaine to any budding authors thinking of travelling the same route. Keep calm and give them a call.
- Colin Wicking

Hassle-Free Publishing

published
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Professor Bruce

Professor Bruce

  • 2 reviews
  • 5 likes

Personal, responsive, enabling...

published
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Fontaine makes epublishing easy and enjoyable.

published

I just had my ebook, Not to be Rude, published through Fontaine, and was very impressed. Nicola and her team were always highly efficient, friendly and helpful, and make the complicated, and intimidating, process of producing an ebook as easy as possible for an author. As well, they produced a cover I was happy with very quickly, having clearly paid careful attention to my brief. I couldn't have been more pleased with the final product, and its distribution, and will be recommending Fontaine to anyone who is thinking of publishing an ebook.
- Sarina Rowell

Fontaine makes Publishing Easy

published

Just had my book, Tax Tips That Add Up published though the Fontaine Publishing Group. From start to finish the process was easy, understandable and affordable. I cannot thank them enough for their guidance and assistance. I will be using them again in June 2016 to publish my second book.

Fantastic Job. Very professional

published

Jason and his team helped us put together a Cook Book which was written by our beautiful son Matthew before we lost him to Leukaemia. Once published the book was exactly as we had hoped and more. The process was well structured and efficient and Fontaine delivered exactly what they said they would. Thank you again Jason.

Friendly, Professional Service, Excellent Communication

published

Nicola and the entire Fontaine team were nothing short of a dream to work with. I was initially nervous about tackling this project, but Nicola confidently answered all of my questions and was wonderful to work with the entire way through. Fontaine went above and beyond the call of duty to help with my novel, including publishing it quickly on a very tight deadline right before Christmas, for which I am eternally grateful. Amazing service that I'd recommend in a heartbeat.

Thanks for a beautiful book!

published

I told Jason early on that I wanted my book 'TRENCH ART - the stories behind the talismans' to be beautiful - and it is, beyond what I had hoped for. I used words like 'tactile' and 'a pleasure to hold' and Jason converted my ideas into practical choices of paper and cover type. He really listened - even when he was on holidays in Spain! I'm thrilled with the book, which is everything I wanted.
Sincere thanks to Jason and Jodie for their friendly and professional service.

The Cochlear Kids: Liam the Superhero

published

Publishing "The Cochlear Kids: Liam the Superhero" with Vivid was a fantastic experience. Yasmin and Jason were professional and prompt. The books were printed and delivered within the expected time frame and the production quality was brilliant. I'm already planning my next book!

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  • Verified customer

Dream Process

published

I am delighted with the production quality of my book "100 Years of ANZAC Tradition". Not only has the professional finish gathered many compliments it has ensured that the work 'sell itself'. Yasmin and Jason and team go above and beyond to ensure the final product surpasses any expectation. They could not have been more patient nor kind to me and nothing was too much trouble. I could not be happier with the final product and recommend their services very highly. Thank you Fontaine Publishing Group.

  • Verified customer

All The Help And None The Hassles

published

The team, Yasmin, Jason and Nicola, has been fabulous and most helpful with the publishing of my book "WorkAware Peak Performance NOW!". It's my 2nd book but a first attempt at self publishing and Vivid just made it so easy. Thanks to the team at Vivid, my e-Book and Print-On-Demand is now not just published but widely distributed through their global network including Amazon, Scribd, Kobo, Nook and more. Very pleased and thanks again to everyone at Vivid.

Jenny

JennyMackay

How easy it was....

published

Jason and the Fontaine Publishing Group - what a professional team to work with! My children's picture books 'The Magic Farm Shed' and 'More from the Magic Farm Shed' were produced and printed in quick time. Emails were answered quickly and advice given freely to this novice. My books are bright, colourful and printed on quality paper. Could not of asked for more!!!

Back for more — a second book published

published

A THEATRE IN MY MIND is the second book published for me by Fontaine. When my co-author was dying, Jason rushed me a cover mock-up. The book came out shortly after Reg's death and his family love it. It was another totally professional publishing experience. The delivery of books to three locations was executed absolutely on time. This is my 152nd book in print, and I'm sure I'll be back for a third.

Victor W.

Victor W.Melbourne

A legitimate Author is born.

published
Page 4 of 8
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Questions & Answers

Dolly

Dollyasked

I have a text book with coloured images and some interactive Q&A with approximately 277 pages, can you pls provide a quote for editing and publishing?

1 answer
Fontaine Publishing Group
Jason S.Fontaine Publishing Group

Dear Dolly, thank you for you enquiry. Please fill in the quote form and we will get back to you with costings and options available: http://www.fontaine.com.au/book-publishing-quote/

JGLS

JGLSasked

How long did it take when you originally emailed them? I haven't seen any replies to MY queries. Not a one. Not even an automatic one!

3 answers
Judy Waugh
Judy Waugh

Hi, I filled out a form asking for an obligation-free quote, with rough details of my print-ready draft. I had a reply within 24 hours I think, with a ballpark figure. That gave me a contact person to follow up with. I adjusted the figures on the form and the replies were pretty prompt. There was a bit of to-ing and fro-ing before I was invited to speak to a real person. After that the communication was excellent. I hope this helps. cheers Judy

JGLS
JGLS

Thanks Judy, are you happy, has it progressed and are you making any headway with your path?

Judy Waugh
Judy Waugh

Totally happy, please check my review.

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