7 questions from our users

ted
tedasked

Is the North Wollongong branch of Gemini a professional organisation? Previous reviews of other branches of the franchise are NOT encouraging!



2 answers
Bob
Bob

No they are terrible. Made we wait 3 weeks to fix a car to then only say it was too hard. The car was taken elsewhere instead. Do not use them is my advice.

Bob
Bob

Sorry, to clarify my comments relate only to the Enoggera Qld centre. I cannot comment on Nth Wollongong.

Sam
Samasked

When did they cease trading?

1 answer
Mick
Mick
Ben J.
Ben J.asked

I have been waiting for my local Gemini repairer to order parts and repair my vehicle for 3 months. The damage photo assessments and parts order has been completed but your workshop has apparently been closed since mid April due to Covid. I was totally unaware until after over a month with no contact made so I rang in May and it rang out no answer. Since then my insurance and Gemini have gone back and forth with no real answer other than I must travel out of area to the next closest Gemini workshop and start the process completely from scratch. Now 3 months later since my original assessment I would have thought I would have a booking date and parts on site. I was originally told 2-3 weeks after assessment photos were taken of damage. So long story short since beginning of April I have been waiting for shop to reopen with no date given for reopening. Communication is pointless as no resolution is presented apart from changing to a further away Gemini workshop. As this is my only vehicle and I work full time and unable to get to get to the next closest repairer 30 minutes away which is strangely open and not effected by Covid.

3 answers
Cory M.
Cory M.

Ben,

It sounds like you are getting the runaround. I would get the vehicle somewhere else or you will be in the same position in another 3 months. These guys operate a mass production low quality, high volume sausage factory.

Ben J.
Ben J.

Im afraid i have no choice on repairer with my current policy



Edward T.
Edward T.
Peter Craig
Peter Craigasked

Address of gemini osborne park, wa?

4 answers
Gemini Accident Repair Centre
AMA I.Gemini Accident Repair CentreSend a private message

Address: 32 King Edward Rd, Osborne Park WA 6017

Peter Craig
Peter Craig

I have been there before, thanks.
( Wanted the 'phone number, actually ! }

Gemini Accident Repair Centre
AMA I.Gemini Accident Repair CentreSend a private message

(08) 9242 7377

Louise
Louiseasked

Can I do finance in payments back

1 answer
John
John

Hi Louise,
Not sure what you mean by this question. Could you kindly clarify?
Thank you,
John

Robyn
Robynasked

Can you repair a small dent in car door?

1 answer
WTF
WTF

I would not have them repair my vehicle again, read their review, this should answer your questions.
:)

Explorer
Explorerasked

Does any one used to repair your car with Gemini Chatwood? how is it? Thanks

2 answers
Peter
Peter

The repair of my Mercedes B200 was first rate, with great attention to detail.

Tinx2000
Tinx2000

So far so good. Very good at letting you know whats happening with the car. My car is still in for repairs. Glad to know they are using genuine parts too.

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