WARNING - They can't fully service German cars and they will scam you!
I was advised they could complete the service on my VW, I checked with them before and on the day of the service when dropping off the car. They completed half the service and told me to go to VW for the rest that they could not complete. They charged me stealership prices, wasted a day of my time and had the audacity to blame the apprentice.
Really shocking customer experience, the owner failed to call me back but they are happy to charge for what they want. Their attitude (Springwood) was appalling, they made it seem as though the it was my ...
Goodyear Airport West Victoria
Can't thank Chris and the team at Goodyear Airport West enough! Got a (non-repairable) puncture Saturday. My car had Michelin tyres since new (22,000K's) and they were worst tyres I've ever had! Nothing but vibration problems that nobody could fix. So the perfect opportunity to start afresh - I got 4 new Goodyear’s fitted - and car had never felt so smooth!
But that afternoon - with new tyres fitted - yet another puncture! Same wheel - right on the shoulder of the tyre (again a non-repairable puncture - totally unbelievable!)
Went back Monday m...
Prompt and Efficient Service
Ordered a set of five BFG off-road tyres and a wheel alignment. All the work was done far quicker than I expected and very happy with the result. Now to book in the GU Patrol for a full service which I am confident will be done by the book and to my satisfaction. Top marks to Sharon and her friendly and competent team.
Rip off / Scam Never use this company
Never use these crooks. Sent car in for a service and mentioned the brakes were feeling faulty. Received close to a $2000 bill and got given a list of items that were "Fixed" Upon receiving car back it performed the same and brakes were still unresponsive. One of the items fixed was a coolant leak and fluid topped up, opening the bonnet clearly proved this as a lie as coolant tank was completely empty. Within 2 weeks the "brand new" brakes were squeaking and very unresponsive. The car went back to the shop to be refixed at which time they menti...oned a "different" hose had broken and it would cost yet another $220. After the $2000 for a complete fix less than 3 weeks prior. Absolute rip off scammers. Never use this company if you value a working car. Consumer Affairs have been notified.
Very happy with service went out of their way.
I recently went to Goodyear for some repairs. They were polite and helpful. The mechanic and business owner stayed behind on Saturday to finish my car for me as he knew I needed it on Sunday. Gave reasonable price and I would return there in future. Thanks :)
Thankyou team at north parramatta!
Its refreshing to find honest mechanics that take pride in their work.
I went for a tyre replacement, Victoria advised to to change the front wheel aswell as it was worn out, she also rotated the wheels for no extra charge, i went for a pink slip inspection, peter was honest enough to recommend me to a store to get the rear muffler replaced for a cheaper price then come back and finish the rego check for no extra charge.
Thankyou for the professionalism, honesty and care
- Verified customer
AVOID THE FRUSTRATION!
On 07 Feb I had new wheels and Tyres installed by Goodyear. Less than one week later on 12 Feb the rear left wheel fell off whilst I was driving home from work. I called Goodyear and they offered to assess and repair. This cost me approximately $500 for labour and a new rim. The explanation they gave was that someone had tried to tamper with my wheels, which I accepted not knowing any better.
On 17 Mar the same occurred with the front right wheel whilst my wife was driving on the highway at 110 km/hr. Thankfully she stopped and called NRMA. ...They found the wheel hanging on by one nut! THANKFULLY, she stopped and didn’t end up cartwheeling down the highway in a 2 tonne truck. I called Goodyear and they offered the same excuse. They also would not move the vehicle and repair for free. I subsequently had an independent inspection conducted by Ford which found the wheel nuts over tightened and missing hub rings. All I want is my working truck!
Excellent customer service
Car showed flat tyre on my way to work. Tried to pump up at servo but air was broken. Went to Goodyear Northgate and the staff checked the tyres stating the gauge must have been wrong when I put air in them one week ago, as they were all quite flat. Very good customer service provided with a smile and some good advice. Highly recommend and I have used them previously and have always been very happy with the service.
Bad bad bad
I dropped off my 2008 Toyota Yaris for a service to be done and picked it up 3 hours later only to notice big scratches all over the dashboard. Really you trust the business and leave your car there only to get extra damage !!!! The person who has serviced the car has done good job with service but those scratches only come from a dumb ignorant person who does not to know how to handle the car properly and for that reason good bye Goodyear auto care you won't see my car ever again.
Goodyear Windsor good service Impressive technical knowledge
Looking for replacement tyres for the SUV. Looking round the local options, I was impressed with product information provided, and technical knowledge. I was totally satisfied, and would recommend this business to others. I will be heading back there for future needs.
- Verified customer
after picking up my Cruze for a roadworthy it was anything But ....
My Drivers side Door Latch was no LONGER WORKING CORRECTLY, as it had done, since I purchased the 2011 Holden cruze in NSW with a local roadworthy, I could verify this with my entire family seeing the newly damaged ''issue, ''IMMEDIATELY FOLLOWING PICK UP FROM GOODYEAR PHILLIP WODEN CANBERRA ACT. My children's mother an RN at the local Hospital, seeing the protruding door, no longer closing as it had done every since purchase until pick up from ''GOODYEAR PHILLIP'' where it was certified ''ROADWORTHY'' AS WELL ??? odd don't you think.
It w...as taking my daughter out when I actually stopped and opened the door which looked like it would spring open, to find TWO SCREWS LOOSE, which I HAND TIGHTENED WATCHED ON BY MY 16 year old daughter, I had not stopped talking about this issue since picking my vehicle up. Quite a strange state of affairs too find not one but two of the screws that hold the latch in place to work loose at the same time, \ time for a recall or, watch out when you call in leaving you're vehicle to unscrupulous low life, who prey on the trust of their customers, fortunate not to be injured with the door of my car still under new car factory warranty, with the door nearly coming open, i just hope that is all they have loosened,, not got near brake lines or anything else, obviously they aren't affected with the issue of morality clearly they or office staff whom lie and deny have ''NONE''. yes these bolts have a habit of loosening themselves especially after being certified Roadworthy, as mentioned by the 'gun lobby', it's not the guns that kill people, its the HUMANS WHO USE THEM. A Simple ROADWORTHY That '(was when it went in, clearly NOT SO' and, quite unsafe, possibly causing injury or death to myself or others, (if the tampered parts sprung open, ejecting occupants or causing an accident while the, vehicle was in motion)
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