I was after parts for my old Tiger 2000 wetstone grinder. Alas she was too old. H&F sold me a new one with a discount. The machine was at my home less than 24 hours after I had ordered it. I've bought quite a few bits of gear from H&F over the years. Always good service, decent quality and fair prices.

Ian

I purchased this machine because I had an urgent job that needed multiple small flashing's. It is probably the worst example of cheap Chinese goods I've ever come across. Build quality is atrocious, the clamping handle pin broke off on fist use, nothing is welded on square etc. To date I have cut off 5 different parts and re-welded them on to match the other end. The segmented teeth are made of some sort of steel that has a tensile strength lower than aluminium if you can believe that. The only reason this didn't got straight back is because it was shipped from the other end of the country.
After saying all this, the staff at Machineryhouse were excellent and got this to me as quickly as possible.

just saw some one else with my problem, tried warranty claim told ha well out off warranty time,told never seen this happen before.told cheaper to buy a new one cheaper than a whole new motor wasnt impressed with sales staff, this machine is like brand new was his first remark thanks 4 reading be aware

I bought a 13"t-13s planer with helical head. It was more noisy than a straight blade planer. It lasted 12 months and the motor casing has cracked and fallen to bits, that's all that held it in place on one end.$250 to replace the motor (before freight).very poor quality plastic casing (reminds me of bakerlite plastic) cannot bye just the casing. A cheap nasty product. I think that management should take a long hard look at their products they are selling. Definitely profit before quality here. I for one will never buy from them again

I've bought online from Hare & Forbes for some years now using the Mates Rates discount codes, and picking the item up instore. The range is fantastic, and the website is really laid out quite logically and simply with no stupid "snazziness" like some companies feel compelled to do!

The amount of stock instore is fantastic, although it seems a little less than the old site, but at least you can see, touch, and power on quite a lot.

The staff have always been really helpful and I've never had any reason to complain, so kudos to H&F!

Easy to find and the person contact over the phone was so full of my needs we will be using the company a lot more the service was spot on.

stay CLEAR of single ph. lathes, after 2 hrs use on a light facing cut(what else but light) gutless, the cross feed jammed the drive for lead screw stripped and because i had a stroke, i,ll not be able to strip it down, I will not claim because i am not driving down there with it
Not fault Forbes

I've bought 3 items from hafco. The bandsaw is well designed. The dust collector tips over when moved around so I had to weigh it down with 4 bricks to lower its centre of gravity. Get the 2hp if you can. And the drill press had obviously been dropped at some stage because the top cover was bent. This prevented me from operating it because the safety switch located inside the cover wasn't depressed. The gentleman on the phone couldn't really give 2 craps so I manually adjusted the location of the switch so it wouLd operate. Good products except for the 1hp dust collector which is a safety hazard.

Bought a machine base and when I wanted to put together found a part of 2 pieces missing. Phone up and within hours had sent me another replacement that arrived the next day. Thank you. Great service and can't fault the speed of rectification. I know you see some reviews on cheap built machinery but sometimes you also get what you pay for!
Have not had problem with stuff i have bought from Machinery house.

I visited the store today with the intention of upgrading an existing 10 inch table saw with a 10 or 12 inch saw with better dust control than our current saw. I was completely ignored, so I left without buying anything.
[email protected].

I made my purchase online so that I could use the $50 off voucher for signing up to the online shop. Product I purchased is good quality and works well. Customer service was nothing like what I have seen described in previous reviews. The staff were very friendly and knowledgeable, they seemed interested in helping me and happy to provide me with advice. Only issue was that the product purchased had a part in the box that I cant find a use for and the instructions were more of a vague guide than anything else. The product works fine without the unidentified part installed and I will likely call them at some stage to find out where I should put this part.

They charge a fraction more than ebay, but they cant hide behind the hassle of a returned good to chinaaa. Ebay is far more riskier, pay an extra 10 bucks amd get a worthwhile purchase.

Phoned store on Thursday 25/1/18 and was told they were open on 26/1/18.
Drove from Leongatha to Dandenong on 26/1/18 and they were closed.
Thanks for wasting 3hrs of my time and fuel. Good job office lady.

I bought a parts washer and,after doing research on solvents, decided to use Mineral Turps. The pump never worked and they don't want to have anything to do with after sales service. They said because turps wasn't specifically mentioned (one way or another) it wasn't covered and that what I should do is "chuck it out". NO useful help AT ALL. I don't know what to do.
It did arrive at my house quickly anyway but the whole experience has left a very sour taste in my mouth.