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Shades

ShadesPerth, WA

  • 5 reviews
  • 8 likes

They lied about the fault.

published

Beware of these guys!!! Took my coffee machine in for a repair and was told it's full on lime or calcium build up so the inside needs replacing as well as electrical damage and will cost $700. I then went to inspect the machine and suddenly the machine is back together. Told him I have a reverse osmosis water filter that even takes out lead and brackish and that the machine still works so nothing wrong with electrical, and suddenly he offers me my $50 deposit back, without me even asking. I said I still want it fixed but I do not believe your technician. He ignored me and gave me my deposit back and then even opened the door so I could get out of the shop.

1 comment
Shades
Shades
Jeanine

JeanineMandurah

  • 4 reviews
  • 1 like

Misleading and overcharging appliance repairs

published

I am struggling to give this business even 1 star. Dropped off my coffee machine for service and was immediately charge $54. I was then told that this would come off total bill (IF additional cost applied). Received phone call, asking me to pay another $150 (so total bill now $200 !) for service.I found their initial charge misleading, as it seems this was for "inspection fee only" ? In the past, I typically paid $100, so they charge double than anybody else. I will never go back there and would NOT recommend this business to anybody.



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