I bought a Kona from Keema Hyundai springwood a month ago. This was my first Hyundai, and while time will tell if there will be another, one thing is certain I will not buy another car from Keema. They made buying a new car such hard work. As soon as I'd signed up, I felt I became an annoying inconvenience. Simply getting through by phone is enough to test your patience. Must be good to run a business that doesn't need customers eh? I bought the car at Keema because it was the closest dealership to me, but the servicing will be done somewhere else, anywhere else. Does Hyundai send out customer satisfaction surveys? Or it as I suspected, they don't care once the cheque clears....

Hyundai Bartons Wynnum (QLD) has the most irresponsible and impolite staff in addition to its fake booking system. I booked an appointment to service my car at this center, I received the confirmation E-mail and SMS for my appointment. I had to leave my work 3 hours earlier and drove 40 KM to get there, but when I got there they told me that they don't work after 4 P.M. while my appointment was on 4.15 P.M. . They were really impolite and didn't even apologize for this inconvenience.

i had my 2013 hyundai serviced in march this year i am very happy with the quality of the work done the price was exelent i had oil change also filter general check car wash and 12 months road service i supply my own oil full syn value for money the car only has 16000 klm on it from new i would highly recomend this company cost 129 dollers was a special offer

I30 2014 model radio does not work am and hisses on FM. Stenbornet Hyundia. Nuriootpa refused to replace. or repair radio. Said it was out of warranty by several months.So much for Hyundai signing ACCC agreement. Radio is not fit fot purpose. My opion give this dealer a miss

Booked my Hyundai car for service to get a road worthy certificate at QLD Mt Gravatt service Hyundai. It was booked for 4.30pm Friday but took the day off instead and took it in the morning. Got there 8:45am and was advised it wouldn't be too long and they could still do it for me in the morning. I left 11.30am. Almost 3hrs WAIT! Not happy to wait that long for a road worthy certificate! Service was terrible!!!! They did get it done before 12 midday lol

Bought a 2nd hand car from Rosebery. Was satisfied with trade in price, felt sales assistant Emerald and team were clear, honest communicators. Ultimately helped to find a deal that fit well and a car of great quality.

Ordered my car in jan told it would be here the beginning of march this changed to 21st march then after no updates from them i went in 2 weeks ago and was told my car was at the docks in Fremantle so you would presume it wouldnt be long before it arrived. Well no it hasnt arrived and i got an email from Hyundai on the 6th march 2018. I have taken ownership of my car and to book my complementary service it is now the 13th of march still no car and no communication from the dealership. Not happy with the dealership at all. Never again

Thanks [name removed] you lie and rude to wife. My car has cracked head light brakes squeak and paper work still not right as all payments have been done 4 weeks ago so why doesn't any one call us back to book it in how did this car pass road worthy another upset customer.

Just purchased new Kona elite from Far West Hyundai Broken Hill. Fourth car I have purchased from this dealership and the third Hyundai I have owned. Salesman very professional, friendly and upfront. Everything delivered as agreed and on time.

I purchased a new car last weekend. I was told that to add on back sensors, they will give me a discount from $800 to $700. On the Hyundai website, they are selling for $560. When we phoned to ask about why this was the case, they made up some story. In addition they charged me twice for number plates and said it was an invoice error, yet did not reimburse me for this and said it was the car cost. Overall, I felt lied to and felt ripped off. I understand they need to make money, but there was no respect or assurance in this process and I will not be recommending anyone to go there. An experience that should have been exciting turned to disappointment.

I have just received my car back for the 3rd time from Werribee Hyundai due to engine light coming on and car misfiring and the engine light has come on again and car mis firing again. NOT HAPPY!!!

My wife has bought a new Tucson from our local dealership in Aspley Queensland.
From the day we drove the car out of the car yard it began pulling to the left as if it was out of alignment. We notified the dealer the following day and were told "this was a design feature of the car" what a load of crap.! We bought the car back in a few weeks later to have it rectified. We were told the car had been fixed. Surprise surprise still pulls to the left drasticly driving across lanes. We contacted Hyundai directly and were told someone would get back to us in 24 to 48 hours. 5 days later still no call.
I will never buy another Hyundai again based on this kind of customer service. Time to take it to consumer affairs.

I purchased a Hyundai Accent SR in 2014 and have found it to be a bad choice. It has let me down many times and I keep going back to the Service Department for the same issues and they are never resolved...I just get told that "that model is like that!". Back tomorrow for an over inflated service and, after questioning why it cost close to $500 for the service, I was told that their mechanics charge $145 an hour!!! Not good enough Hyundai....if I could get rid of this car I would in a heartbeat! Can't wait to see that back of this car!!!

Yesterday I went in to buy a 2017 MY18 Hyundai i30 after seeing it advertised on Carsales.com. I asked the salesperson what the new model offered, to which he had difficulty explaining. When I asked about the $1000 gift card offer which was advertised he said that discount was already applied. This was not accurately represented in the ad, so he changed the wording right there in front of me. This man was so arrogant, rude and unhelpful that I told him I would go elsewhere. I purchased my new car at another dealership that afternoon and will not return there for servicing or any other needs as I prefer good customer service and this man has no idea.

We went for a service for Audio/cd head unit as it went black after 3.5 years of use on 15/11/2017. We have told that as a goodwill they will give us a new audio head unit which Hyundai head office already approved and they said it will take 2 weeks for the part to arrive from Melbourne.

I have been calling every 2nd week for update. It is now 2 months since we are waiting for a part to come from Melbourne. When i buy on ebay from Melbourne it takes 5 days to get it delivered.

We also has some recall on ix35 part.

This is worst service we have from Hyundai. I can promise none of our family and friends will buy Hyundai car again.