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Reviews

4.6

261 reviews
5
(223)
4
(12)
3
(1)
2
(7)
1
(18)
  • Product Quality
    4.5 (180)
  • Return Claim MadeYes (5) · No (222)
  • Customer Service
    4.6 (239)
  • Warranty Claim MadeYes (6) · No (211)
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Awesome job!!!

published

Roger was very knowledgeable about the design aesthetic we are going for in our new home. He also answered my many queries very thoroughly and also helped me navigate a face time call . Thanks heaps Roger !!

Customer Service
Product Quality
Return Claim MadeNo
Store LocationThomastown
Warranty Claim MadeNo
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Perfect

published

Is very good service and the stuff is very friendly and help full, good response good explanation, I give you 100% for service I will tell my family and friends. Thanks Elli!!!!!

Customer Service
Product Quality
Return Claim MadeNo
Store LocationThomastown vic
Warranty Claim MadeNo
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Home installation

published

Joe was very polite and friendly and super quick to install the fixed blind. I received a text message to let me know when he would arrive at my house and he was prompt to his word.

Customer Service
Product Quality
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Rhona obouhoff

Rhona obouhoffGreater Melbourne (Outer), VIC

Highly recommend

published

From the first phone call to the final installation I give them 100% for service, communication and excellent quality. Kirk was polite and experienced and everything he promised was delivered. I Highly recommend 100% Genuine happy customer
Rhona



Customer Service
Product Quality
Return Claim MadeNo
Store LocationOnline
Warranty Claim MadeNo
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Ashleigh Thompson

Ashleigh ThompsonGreater Melbourne (Outer), VIC

In home measure and quote

published

I could not fault Gary’s professionalism and personalised service upon helping me select the most appropriate and safest material to opt for when selecting designer shutters for my nursery.

Gary was very knowledgeable in regards to his companies available products and was very genuine in his suggestions for the best nursery friendly options.

He left no questions unanswered and really spent the time with me to ensure that I was content with my final decision, which left me feeling at ease knowing that my baby would be sleeping in a safe and allergy free environment.

Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Jenny

JennyGreater Melbourne (Metropolitan), VIC

Professional Service

published

Gary measured & quoted at my home today and l would like to acknowledge the professionalism, the clarity in explaining my quote and promptly responding to my questions. Could not fault his commitment at all. Much appreciated. Regards Jenny.

Customer Service
Return Claim MadeNo
Store LocationThomastown Vic
Warranty Claim MadeNo
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Helen

HelenGreater Melbourne (Metropolitan), VIC

Fantastic all round service from in home measure and quote to installation.

published

Great service, great product, staff very helpful with advice and communication updates. installation completed as per booking and Kirk the installer was very professional and courteous, very satisfied customer and I would highly recommend using into blinds

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
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Marcia

MarciaCentral Highlands and Goldfields, VIC

Quote

published

Quote : very nice man easy to deal with very helpful no pressure manoj think thats his name top effort will be in touch thanks very much just need to talk to hubby now

Customer Service
Product Quality
Return Claim MadeNo
Store LocationHome
Warranty Claim MadeNo
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Happy Sofar

Happy SofarGreater Melbourne (Metropolitan), VIC

Measure and Quote

published

Gary is a great low pressure salesman
He is knowledgeable, gives reasoned advice and he is easy to get along with. I would recommend dealing with Into Blinds.
We are looking forward to installation!

Customer Service
Return Claim MadeNo
Store LocationIn home measure and quote
Warranty Claim MadeNo
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Lisa C.

Lisa C.Greater Melbourne (Metropolitan), VIC

Professional service

published

Just had an at home measure and quote by Nichol Camille from Into Blinds.
Very friendly and knowledgeable about their products. Large range of samples and even offering external roller shutters was a bonus.
Quote was very reasonable.
Highly recommended.
Very impressed.

Customer Service
Product Quality
Return Claim MadeNo
Fleur S.

Fleur S.Greater Melbourne (Metropolitan), VIC

Great service

published

Sonia was approachable, professional and listened to our needs as a family. She didn’t attempt to sell us anything we don’t need and was very knowledgeable when I asked her questions. Thank you Sonia!

Customer Service
Product Quality
Return Claim MadeNo
Store LocationInto Blinds
Warranty Claim MadeNo
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Eimear Critchley

Eimear CritchleyGreater Melbourne (Inner), VIC

Would not recommend

published
Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
See all answers
Anita I.

Anita I.Greater Melbourne (Outer), VIC

  • 2 reviews

Stuffed my curtains I had saved up for. They are a scam

published

These guys are a scamming company I chose a specific fabric and agreed on a price and on the day of installation I get something completely different. I then requested the cameras be checked so they know exactly the fabric that was chosen. Camera Recording deleted paperwork no proof. They wouldn’t change my fabric now. If you ever go to them make sure you have a witness and zillion pictures of the fabric they charge for an expensive one n give you the worst quality hate these guys

Customer Service
Product Quality
Return Claim MadeNo
Store LocationThomastown
Warranty Claim MadeNo
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Thank you

published

I was very satisfied with the final measurements of my blinds. I was able to double check what I had ordered and how the blinds will fit on my windows.

Thank you Ellie for your wonderful service today!

published

Ellie was lovely, and honest with her opinions. She provided me samples of everything and was willing to answer any questions I had. She also managed to assist me with a fantastic price! I’m so excited to have our new blinds installed. Thank you Ellie!

Customer Service
Product Quality
Return Claim MadeNo
Store LocationInto Blinds
Warranty Claim MadeNo
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Joy

JoySouthwest, VIC

Happy with the service

published

Polite and friendly staff. Worked within my time restraints. Very pleased with the service. Not pushy. Helpful and willing to answer questions. Didn’t take too long to measure and double checked what we wanted

Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Renee

ReneeGreater Melbourne (Metropolitan), VIC

Disappointed

published

I had a great experience with the professional that came to do my measure and quote but when the installer came I was shocked by how unprofessional he was. He didn’t have any notes on the job, the blinds were not installed properly and one of the blinds didn’t fit the space.
I am really disappointed for the amount of money I have spent - I would not recommend...

Customer Service
Product Quality
Return Claim MadeNo
Store LocationNo store - in home measure and quote
Warranty Claim MadeNo
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Exceptional service Thank you!

published

Joe provided fantastic professional service with the installation of our blinds
He was very competent and quick in completing his job
A damaged blind was pointed out and replacement blind installed with a few days! Couldn’t ask for more!!

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
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Incredible service

published

From the beginning of measuring up with Manoj to sending Alex and his team we were very impressed. The office ladies were very professional, high quality outdoor shutters with no hick ups.
We were especially surprised on how quick they were installed. Your company and Staff should be all very proud of your excellent product, service, professionalism & lovely people. Thanks to all at Into blinds.
Kate

Customer Service
Product Quality
Return Claim MadeNo
Store Location1300 telephone no
Warranty Claim MadeNo
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Prem

Prem

  • 3 reviews

Terrible service as asking more money last moment before install

published

The first consultant came to do measure and quote.. then disappeared for a month.
When contacted again they send a second one.. Finalised everything paid a deposit and they send someone to measure again.
Just before finalising the order saying the cost has gone up by $500 or so. wasted all my time and now i have to wait longer with another supplier as having to organise from scratch.

When I asked for escalation poor customer service consultant they don't have anyone except customer services team... still waiting for someone to call me back!! Sales guy washed his hands..

WORST excuses for delay and price gouging!! BEWARE!

Customer Service
Product Quality
Return Claim MadeNo
Store Locationover the phone
Warranty Claim MadeNo
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