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Reviews

4.6

258 reviews
5
(220)
4
(12)
3
(1)
2
(7)
1
(18)
  • Product Quality
    4.5 (177)
  • Return Claim MadeYes (5) · No (220)
  • Customer Service
    4.6 (236)
  • Warranty Claim MadeYes (6) · No (209)
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Sveta A.

Sveta A.Greater Melbourne (Metropolitan), VIC

Excellent sales staff

published

Consultant was punctual, pleasant and informative. He explained everything and provided his contact details in case we had any further questions. A quote was also provided immediately- a very professional approach.

Jen

JenGreater Melbourne (Outer), VIC

Issues with the installation of my zip blinds

published

I have been very disappointed with my recent experience with this company. I have dealt with this company in the past and had no problems at all. However when recently purchasing new zip blinds I had many issues. Communication has been really bad and the wrong colour tracks were installed.On top of this, the installers destroyed some of my garden and left metal shavings all over my new deck and paving. I have not been contacted by the company and will be seeking further advice on this matter.

3 comments
Into Blinds
Customer R.Into Blinds
Jen
Jen

I have still not received a call to deal with my issues with the blinds. Please contact me on 0413015841. Yours Jennifer Legg

Into Blinds
Customer R.Into Blinds
Danielle Cherry

Danielle CherryGreater Melbourne (Outer), VIC

  • 2 reviews

Perfect, they look amazing

published

I had Block out blinds and sheer curtains installed at our new house and they look fantastic. I love them and would highly recommend into blinds to friends and family.

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Puppy mum

Puppy mumGreater Melbourne (Metropolitan), VIC

Would not honour quote, even though we paid deposit.

published

We had an in home measure and quote. We paid our deposit on the day and were waiting installation. We have since received a call saying they miss quoted and the works will now be double the price. They would not honour their quote we paid for. We are now waiting on a full refund.

Louise

LouiseCentral Highlands and Goldfields, VIC

Great service

published

Contacted Into blinds for a free measure and quote. Very quick response time and at a time that was convenient for me Milad provided the in home measure and quote. He was friendly and professional, helped us to decide which option would best suit our house. Competitive quote provided, temporary blinds arranged and happy with the service overrall.

Kassie

KassieCentral Highlands and Goldfields, VIC

  • 2 reviews

Perfect.

published

Nidhi came out today to Kilmore to do our final measures on our blinds and plantation shutters. Even though blind measurement was not stated on his to do list as we requested he was more then happy to do our final measure for us, we were very happy with his services and would definitely recommend.

Dimi

DimiGreater Melbourne (Inner), VIC

Great customer service

published

Elli was extremely helpful, despite my many many questions. Made the process easy and was very flexible in arranging meetings around my busy schedule. Had plenty of helpful suggestions to avoid me making the wrong design choices. Highly recommend

Gwen

GwenTraralgon

  • 2 reviews

Fabulous Service!!

published

I was So Impressed with the Service I received!! Elli was punctual and contacted me before she arrived to give me her ETA and then was very Efficient and Helpful in helping me choose Colours and Fabric information to help with my selection!! She gave me prices for cheaper product and wasnt pushy or persuasive at all!! I was very Impressed with her service!!

Fay Paciocco

Fay PacioccoGreater Melbourne (Metropolitan), VIC

Lovely and professional

published

Thea was friendly, professional and very knowledgeable. She was very helpful and gave great advice when helping me choose the type of blinds and colours. Her customer service was great, quick and easy ... thank you Thea

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Katedj

Katedj

  • 2 reviews

Fantastic customer service

published

Thea came to give me a in home quote. She was lovely and knowledgeable and made my selection easy. The service was professional yet personal and quick and easy. Thank you

Excellent service

published

Milad was very helpful and gave great advice in ensuring I made the right choice in regard to the blinds I was looking to buy. Excellent customer service and great prices.

Suvini

SuviniGreater Melbourne (Outer), VIC

Super helpful!

published

Fast response to request made online. Milad was very helpful throughout the process.He was patient with us when deciding and best customer service I have seen in quite a while!

rahat s.

rahat s.Greater Melbourne (Outer), VIC

I had to chase them for for a quote

published

I had to chase them for a quote and still I have not received what I asked for. I specified very clearly in my email that I needed 3 different quotes (upstairs, downstairs and both). Initially, I did not receive any quotes from them but after a few follow-ups when I did receive it, it was only for downstairs. I did reply back about 2 weeks ago nothing till now. Also, I was told that they would come and measure at home (currently being built) so I had to take a day off from work but the sales consultant didn't even measure and simply asked me to send them the plans. They could have just asked me that and I wouldn't have to take a day off.

What a difference this will make!

published

Nidhi arrived on time for my final measure on my blinds.He was patient and friendly in answering all my questions & explained in detail how the final product will look!
Excellent Service

David P.

David P.Greater Melbourne (Outer), VIC

Milad is very helpful! Sale made!

published

Milad has been a perfect rep, Explanation and detail of product knowledge is outstanding. I Have gone ahead with Premuim designer blinds after detailed info on products . Would highly recommend Into blinds and the staffs knowledge .

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Helen G.

Helen G.Greater Melbourne (Metropolitan), VIC

Great service

published

Milad come to my home and was punctual and very friendly and polite. Explained in detail the different fabrics and colors to choose from. Was very happy with the quote. Excited for my new blinds.

Mikaela B.

Mikaela B.Greater Melbourne (Outer), VIC

Poor communication and effort to make customer happy

published

Initial quote was written down wrong, and i don't know how to read all their abbreviations.. didnt get what I initially ordered and got an extra blind i didnt even ask for yet was charged for.. months of emails and phone calls yet still charged me to fix there mistake!
Definitely wouldnt recommend this company to anyone ever again

2 comments
Into Blinds
Customer R.Into Blinds
Mikaela B.
Mikaela B.

I did not happily agree to accepting the discounted quote, i had no choice if i wanted to get the order fixed!

Rebekah

RebekahGreater Melbourne (Inner), VIC

  • 2 reviews

Excellent Service

published

Milad attended our home and was very helpful, knowledge & patient. Lots of products to chose from with competitive prices. From start to finish I felt at ease, highly recommend!
We are looking forward to our new blinds.

Kathryn

Kathryn

  • 2 reviews

Great service

published

Gary was punctual, friendly, courteous and really honest, I was so grateful for the help and the input into decision making and options he provided for me. The choices were clearly outlined.

Excellent service - measure & quote

published

Thea was very helpful in the home measure & quote service and gave great advice on different options to choose from. IntoBlinds has excellent customer service all round. Thanks very much Thea!

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