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Reviewer Photos & Videos
Josie
- 2 reviews
Veri Shades
Sonia went though with my quote throughly she help to explain how Veri Shades work as I am not familiar with these blinds, there was no rush. She also assisted with Cellular blinds. One happy customer.
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AmySouthwest, VIC
In good hands
Tammy came to do a measure and quote after being referred to by a friend. She provide us with a couple of different option to still get the look we wanted but stay within our budget. Tammy was lovely and so easy to deal with, responding straight away to any queries.
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Catherine W.Southwest, VIC
Great customer service
Consultant was punctual, pleasant and informative. She explained everything and was so helpful. She had great suggestions and made the whole measure and quote experience a dream. A quote was also provided the same day.
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Sveta A.Greater Melbourne (Metropolitan), VIC
Excellent sales staff
Consultant was punctual, pleasant and informative. He explained everything and provided his contact details in case we had any further questions. A quote was also provided immediately- a very professional approach.
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JenGreater Melbourne (Outer), VIC
- Into Blinds In-Home Measure & Quote
- Verified customer
Issues with the installation of my zip blinds
I have been very disappointed with my recent experience with this company. I have dealt with this company in the past and had no problems at all. However when recently purchasing new zip blinds I had many issues. Communication has been really bad and the wrong colour tracks were installed.On top of this, the installers destroyed some of my garden and left metal shavings all over my new deck and paving. I have not been contacted by the company and will be seeking further advice on this matter.
3 comments
I have still not received a call to deal with my issues with the blinds. Please contact me on 0413015841. Yours Jennifer Legg
Customer R.Into Blinds
Hi Jennifer,
We can see this has been acitoned. ... Read more
If you have any further questions please don't hesitate to contact the Customer Relations Department directly on 8419 1703. Kind Regards Into BlindsSimilar opinion? Write a review on ieatwords.com.au!
Danielle CherryGreater Melbourne (Outer), VIC
- 2 reviews
Perfect, they look amazing
I had Block out blinds and sheer curtains installed at our new house and they look fantastic. I love them and would highly recommend into blinds to friends and family.
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Puppy mumGreater Melbourne (Metropolitan), VIC
Would not honour quote, even though we paid deposit.
We had an in home measure and quote. We paid our deposit on the day and were waiting installation. We have since received a call saying they miss quoted and the works will now be double the price. They would not honour their quote we paid for. We are now waiting on a full refund.
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LouiseCentral Highlands and Goldfields, VIC
Great service
Contacted Into blinds for a free measure and quote. Very quick response time and at a time that was convenient for me Milad provided the in home measure and quote. He was friendly and professional, helped us to decide which option would best suit our house. Competitive quote provided, temporary blinds arranged and happy with the service overrall.
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KassieCentral Highlands and Goldfields, VIC
- 2 reviews
Perfect.
Nidhi came out today to Kilmore to do our final measures on our blinds and plantation shutters. Even though blind measurement was not stated on his to do list as we requested he was more then happy to do our final measure for us, we were very happy with his services and would definitely recommend.
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DimiGreater Melbourne (Inner), VIC
Great customer service
Elli was extremely helpful, despite my many many questions. Made the process easy and was very flexible in arranging meetings around my busy schedule. Had plenty of helpful suggestions to avoid me making the wrong design choices. Highly recommend
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GwenTraralgon
- 2 reviews
Fabulous Service!!
I was So Impressed with the Service I received!! Elli was punctual and contacted me before she arrived to give me her ETA and then was very Efficient and Helpful in helping me choose Colours and Fabric information to help with my selection!! She gave me prices for cheaper product and wasnt pushy or persuasive at all!! I was very Impressed with her service!!
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Fay PacioccoGreater Melbourne (Metropolitan), VIC
Lovely and professional
Thea was friendly, professional and very knowledgeable. She was very helpful and gave great advice when helping me choose the type of blinds and colours. Her customer service was great, quick and easy ... thank you Thea
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Katedj
- 2 reviews
Fantastic customer service
Thea came to give me a in home quote. She was lovely and knowledgeable and made my selection easy. The service was professional yet personal and quick and easy. Thank you
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Excellent service
Milad was very helpful and gave great advice in ensuring I made the right choice in regard to the blinds I was looking to buy. Excellent customer service and great prices.
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SuviniGreater Melbourne (Outer), VIC
Super helpful!
Fast response to request made online. Milad was very helpful throughout the process.He was patient with us when deciding and best customer service I have seen in quite a while!
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rahat s.Greater Melbourne (Outer), VIC
I had to chase them for for a quote
I had to chase them for a quote and still I have not received what I asked for. I specified very clearly in my email that I needed 3 different quotes (upstairs, downstairs and both). Initially, I did not receive any quotes from them but after a few follow-ups when I did receive it, it was only for downstairs. I did reply back about 2 weeks ago nothing till now. Also, I was told that they would come and measure at home (currently being built) so I had to take a day off from work but the sales consultant didn't even measure and simply asked me to send them the plans. They could have just asked me that and I wouldn't have to take a day off.
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Marie.T
- 2 reviews
What a difference this will make!
Nidhi arrived on time for my final measure on my blinds.He was patient and friendly in answering all my questions & explained in detail how the final product will look!
Excellent Service
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David P.Greater Melbourne (Outer), VIC
Milad is very helpful! Sale made!
Milad has been a perfect rep, Explanation and detail of product knowledge is outstanding. I Have gone ahead with Premuim designer blinds after detailed info on products . Would highly recommend Into blinds and the staffs knowledge .
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Helen G.Greater Melbourne (Metropolitan), VIC
Great service
Milad come to my home and was punctual and very friendly and polite. Explained in detail the different fabrics and colors to choose from. Was very happy with the quote. Excited for my new blinds.
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Mikaela B.Greater Melbourne (Outer), VIC
Poor communication and effort to make customer happy
Initial quote was written down wrong, and i don't know how to read all their abbreviations.. didnt get what I initially ordered and got an extra blind i didnt even ask for yet was charged for.. months of emails and phone calls yet still charged me to fix there mistake!
Definitely wouldnt recommend this company to anyone ever again
2 comments
Customer R.Into Blinds
Hi Mikaela,
Thank you for taking the time to provide feedback on your experience with Into Blinds. After investigating your file, it is noted that you happily agreed to accept the discounted quote fo... Read more
r the blinds that were not originally included in your quote. However, if you have any further queries or concerns, please feel free to contact our office.I did not happily agree to accepting the discounted quote, i had no choice if i wanted to get the order fixed!
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Customer R.Into Blinds
Hi Jen,
Thank you for your feedback. ... Read more
Please advise further details so Into Blinds can look into your file and get all your concerns rectified. Kind Regards, Into Blinds