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In-Home Measure & Quote, Thomastown Showroom, Edithvale Showroom, etc...Reviewer Photos & Videos
JenGreater Melbourne (Outer), VIC
- Into Blinds In-Home Measure & Quote
- Verified customer
Issues with the installation of my zip blinds
I have been very disappointed with my recent experience with this company. I have dealt with this company in the past and had no problems at all. However when recently purchasing new zip blinds I had many issues. Communication has been really bad and the wrong colour tracks were installed.On top of this, the installers destroyed some of my garden and left metal shavings all over my new deck and paving. I have not been contacted by the company and will be seeking further advice on this matter.
3 comments
I have still not received a call to deal with my issues with the blinds. Please contact me on 0413015841. Yours Jennifer Legg
Customer R.Into Blinds
Hi Jennifer,
We can see this has been acitoned. ... Read more
If you have any further questions please don't hesitate to contact the Customer Relations Department directly on 8419 1703. Kind Regards Into BlindsSimilar opinion? Write a review on ieatwords.com.au!
FatimaGreater Melbourne (Metropolitan), VIC
- 2 reviews
Perfect installation!
Joe from Into Blinds did an excellent job of installing our blinds. He was efficient and professional. Managed all the slopes and unusual angles in our windows without issue. Fantastic!
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Danielle CherryGreater Melbourne (Outer), VIC
- 2 reviews
Perfect, they look amazing
I had Block out blinds and sheer curtains installed at our new house and they look fantastic. I love them and would highly recommend into blinds to friends and family.
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Ninamelb
- 2 reviews
Knowledgeable and efficient
Communication was consistent leading up to appointment. Sales person pointed out something that two other companies didnt and she quoted me on the spot. Needless to say I made a booking within an hour of her leaving!
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Puppy mumGreater Melbourne (Metropolitan), VIC
Would not honour quote, even though we paid deposit.
We had an in home measure and quote. We paid our deposit on the day and were waiting installation. We have since received a call saying they miss quoted and the works will now be double the price. They would not honour their quote we paid for. We are now waiting on a full refund.
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LouiseCentral Highlands and Goldfields, VIC
Great service
Contacted Into blinds for a free measure and quote. Very quick response time and at a time that was convenient for me Milad provided the in home measure and quote. He was friendly and professional, helped us to decide which option would best suit our house. Competitive quote provided, temporary blinds arranged and happy with the service overrall.
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ElaineGreater Melbourne (Outer), VIC
- 2 reviews
Fabulous installation, love the change!
Elli did the measure & quote, very knowledgeable. Thrilled to say how happy we are. Joe did the installation and was an absolute gun! Very professional, polite, did an outstanding job.
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KassieCentral Highlands and Goldfields, VIC
- 2 reviews
Perfect.
Nidhi came out today to Kilmore to do our final measures on our blinds and plantation shutters. Even though blind measurement was not stated on his to do list as we requested he was more then happy to do our final measure for us, we were very happy with his services and would definitely recommend.
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PaulGreater Melbourne (Inner), VIC
- 2 reviews
Plantation blinds installation
From Sales to the install team
(Joe and Ashley).We used into blinds 7 years ago when we first moved in and again 4 years ago when we made a few changes around the houses.
We would highly recommend them.
Cheers
Paul & Tanyer
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DimiGreater Melbourne (Inner), VIC
Great customer service
Elli was extremely helpful, despite my many many questions. Made the process easy and was very flexible in arranging meetings around my busy schedule. Had plenty of helpful suggestions to avoid me making the wrong design choices. Highly recommend
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Kirk was absolutely amazing he was quick and efficient in and out in 30 minutes friendly and Id highly recommended him
We are extremely happy with the blinds we have throughout our house
Wed highly recommended Kirk to anyone he removed 2 blinds and installed 3 and looked at all of the others in the house to make sure they are working alright made adjustments where needed
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traceypickingGreater Melbourne (Outer), VIC
Outstanding Installation of Plantation Shutters
Today my Plantation Shutters were installed by the amazing Kirk, your work is faultless! Such a lovely, polite gentleman, totally recommend Kirk to do installs in anyones home - thank you Kirk my house now looks amazing
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GwenTraralgon
- 2 reviews
Fabulous Service!!
I was So Impressed with the Service I received!! Elli was punctual and contacted me before she arrived to give me her ETA and then was very Efficient and Helpful in helping me choose Colours and Fabric information to help with my selection!! She gave me prices for cheaper product and wasnt pushy or persuasive at all!! I was very Impressed with her service!!
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Fay PacioccoGreater Melbourne (Metropolitan), VIC
Lovely and professional
Thea was friendly, professional and very knowledgeable. She was very helpful and gave great advice when helping me choose the type of blinds and colours. Her customer service was great, quick and easy ... thank you Thea
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Katedj
- 2 reviews
Fantastic customer service
Thea came to give me a in home quote. She was lovely and knowledgeable and made my selection easy. The service was professional yet personal and quick and easy. Thank you
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Excellent service
Milad was very helpful and gave great advice in ensuring I made the right choice in regard to the blinds I was looking to buy. Excellent customer service and great prices.
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SuviniGreater Melbourne (Outer), VIC
Super helpful!
Fast response to request made online. Milad was very helpful throughout the process.He was patient with us when deciding and best customer service I have seen in quite a while!
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rahat s.Greater Melbourne (Outer), VIC
I had to chase them for for a quote
I had to chase them for a quote and still I have not received what I asked for. I specified very clearly in my email that I needed 3 different quotes (upstairs, downstairs and both). Initially, I did not receive any quotes from them but after a few follow-ups when I did receive it, it was only for downstairs. I did reply back about 2 weeks ago nothing till now. Also, I was told that they would come and measure at home (currently being built) so I had to take a day off from work but the sales consultant didn't even measure and simply asked me to send them the plans. They could have just asked me that and I wouldn't have to take a day off.
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ElenaGreater Melbourne (Inner), VIC
Great quality plantation shutters
Kirk from intoblinds did a fantastic job of our plantation shutters. It has completely transformed our home inside and outside. The shutters are great quality, It looks amazing! Highly recommend.
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What a difference this will make!
Nidhi arrived on time for my final measure on my blinds.He was patient and friendly in answering all my questions & explained in detail how the final product will look!
Excellent Service
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Questions & Answers
Tina Whiteasked
Do you have a payment plan please
Linda Casked
Anthony came out to give me a quote on blinds and curtains for our new apartment. I found Anthony to be extremely professional and personable. A couple of days after placing my order and paying a deposit I started to reassess my choices. Anthony was very understanding and wanted to ensure that I was completely at ease and was more than happy to facilitate a refund. Thank you Anthony for your time and patience.
Regards
Linda
Danni Casked
Has anyone been to consumer affairs about this company demanding payment in full prior to delivering any goods?
5 answers
Customer R.Into Blinds
Hi Dani,
All customers are fully aware of our Terms and Conditions, which include our payment terms.
You as a consumer have the right to pick and choose which company you proceed with based on the knowledge you acquire for reading any applicable Terms & Conditions and our Warranty.
All of our Terms & Conditions and Warranty information is contained on our website, furthermore we have a link on all of our Quotes, Orders and Invoices which is easily accessible pre and post purchasing with Into Blinds.
Kind Regards,
Into Blinds Team
Sorry I should have been clearer and stated after failing to supply the goods or products as ordered. Ie. Only fitting one of a number of blinds on the day of installation and failing to return. This was not something I agreed on or thought would occur when I selected into blinds.
Hi Danni
We may perhaps discuss and exchange our experience on this matter. Please send me a private message to exchange contact details.
Regards,
Naveen
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Customer R.Into Blinds
Hi Jen,
Thank you for your feedback. ... Read more
Please advise further details so Into Blinds can look into your file and get all your concerns rectified. Kind Regards, Into Blinds