8 questions from our users
sicrubeeasked
does the Roomba 630 & 637 take the same battery
3 answers
I've got no idea, cheers
IXL H.iRobot
Good afternoon Sicrubee,
Roomba models 630 and 637 do take the same battery, as do most other 600 series Roomba models. You can find more information on this battery accessory here: https://www.shopirobot.com.au/accessories/roomba-li-battery-roomba-606-637-670-690-890-960.html
Kind regards, iRobot
Thank you
Marcelle Batticciasked
does it operate well on tiles?
3 answers
It works great on my tiled floor.
Teghan R.iRobot
Hi Marcelle
The iRobot Roomba's are fantastic on all flat surfaces from tile, hardfloors to carpet.
Kind regards iRobot
It works on tiles but i found it missed bits on my floorboards. I returned mine as it did not work as effectively as i hoped. I believe the basic model.is limited
Catsadyasked
I've been thinking about getting a Roomba to help with the cat hair around the house, but a few of these reviews say it doesn't work on dark surfaces. Is that true? I've got very dark Wenge Oak laminate flooring through my place.
No answers
pogeratorasked
Hi I adore my new roomba 637 but find that occasionally it will stop in mid clean, not near anything that has blocked it or out of battery and it will flash just a red triangle. What does this mean please?
1 answer
Teghan R.iRobot
Good Afternoon
Thank you for your questions, based on this information I am not 100% sure, are you able to tap the clean button again after it has stop. It should then verbally tell you what the error code is?
Kind regards iRobot
Suzanneasked
We purchased a 637 after wanting one for months and it's got damaged on the first day. We've checked everything and can't find what it's got stuck on but it now has a big scratch/crack on the top. Anyone else had this problem? i'm devastated
3 answers
Teghan R.iRobot
Good Morning Suzanne
We are sorry to hear this has happened. The Roombas are approx 9cm high including the front sensor. If they are fit underneath something they will get under there. Sadly these can mean some units may get stuck and scratched, If you find you have something that this may happen with, we recommend using your Virtual Wall to deter the Roomba from going near that item.
Kind regards iRobot
Do you know if any can purchase a cover? Can find them online for every other except the 637. I understand that it won’t go under a piece of furniture that is low but thought the sensors would guide it
I too have had this issue; my robot is about 6-8 weeks old. When press 'Clean' button it sets off again as if nothing wrong. So far happened about 3 times. However, have to say that, it is generally much better behaved than the 2 previous brands we owned which cost twice the price.
Jemasked
Hi is the 637 able to connect to WiFi I’ve been through the set up and troubleshooting procedure 3 times following the app but the WiFi indicator does come on my new roomba and the WiFi settings in my phone don’t show a roomba network. The roomba doesn’t react when I tap and hold the spot and dock buttons for two seconds but does reboot if I hold theme for 10.
1 answer
Malcolm R.iRobot
Good Afternoon Jem,
Sadly the Roomba 637 is not wifi enabled, and can only be operated manually. To reset the Roomba you will need to hold the "Spot" and "Dock" buttons together for the 10 seconds.
Kind regards iRobot
tyhomeasked
Hi, Just wondering what is the life of the battery. Thank you.
2 answers
I have had mine for 3 years seems like it needs replacing now,
Malcolm R.iRobot
Good Morning tyhome
We usually advise the approx life span of an iRobot battery is approx 2 years, as per the expiry date on the batteries. However, as long as the Roomba is well maintain, we have had a lot of customer that have not had to replace theirs for closer to 3-4 years.
Kind regards iRobot
Jacquiasked
All the lights are rapidly flashing on my new machine. On my previous machines when it goes on to the dock the battery light displayed with a slow pulse to say it was charging but isn’t doing so on the new model. I don’t know if it’s just so flat that it’s doing this or something else? Can someone help me as I feel like I’ve just blown nearly $600
1 answer
Malcolm R.iRobot
Good Afternoon Jacqui
Thank you for your question. This is something I have not heard before. Please contact our office directly on 1300 727 421 or via email [email protected] with reference C0152651 and phone number so we can contact you to further disucss.
Kind regards iRobot
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