my strata manager is quick to respond to any concerns you have about your property either by phone or email,the 2 years i've been with them is all good. so any property owners out there looking for a new strata manager give them a go i don't think you will be disappointed.

Paid for a security pass pass 6 weeks ago, no receipt no communication nothing. Every time I call up I get a different story. They don't answer the phone or give me terse email replies (hoping I will give up and go away) After a lot of pushing I find out today the building manager is away, not sure when he will be back. Requires an amazing amount of effort to get them to do their jobs, be warned.

All dealings with our manager and the company are handled in a timely, efficient and professional manner. There knowledge is extensive and up to date. All enquires are handled with respect.

If one has to contact the Strata Manager he is well mannered, informative and knows what he is doing.
It makes it very easy for me as I live 400 km to the weest

Always available to answer our strata issues. Their service is awesome. Happy to answer early morning emails in an emergency and quick to action work. I wouldn't go anywhere else for strata.

After a nightmare with our previous agent, (not answering emails, not following comities wishes, sending wrong notices, woefully under budgeting, not even knowing strata law, confusing buildings and no accountability etc ) Now we are with Jameson’s for 4 months they have been an absolute breath of fresh air. Responsive, clear communication, no ambiguity, frank and honest advice, and able to steer us through many needless complex issues because of the previous agent. Bryan Kou has been a great help and extremely patient. So far it looks like the best decision we made in the ten years I been involved in strata committees. Long may at last! Mike Shreenan Chair Cameo Waterloo

Very easy to deal with. Nothing seems to be a problem and if there is one it is fixed same day. Always give the right advice. Paul, Peter and their support team know and care about our property, Thank You Jamesons

Limited by facilities provided to them such as no direct debit facilities . In comparison to other Strata Management, Jamesons lack in technology such as web facilities for minutes, notices and other management tools

Excellent service provided by Michael and his whole team over so many years. Meeting are always conducted in a very professional manners.
They are important part of our strata.

Thank you.

We had 2 strata managements before changing to Jamesons (close to 6 years ago I think).
The difference was an immediate, significant improvement in the management of our building. Paul Culbi was all over the many complicated issues and has dealt with everything knowledgeably and professionally. Jamesons has maintained this high level of commitment in subsequent years.

The team at Jamesons have done a great job, and they keep us on track for Maintenance, Meetings, Q&A and Financial Statements. They are a vital member of our Strata.

We have been wanting to move to Jamesons from Chris Darby strata for months. What a relief that we can now say we are finally getting competent, accurate, knowledgeable and fair representation and support.
John Martin has gone above and beyond to help us navigate tricky strata situations even prior to us signing a contract with them. John always makes himself available, is very communicative and offers a lot of great knowledge from his many successful years in the business.
We have every belief that he will restore our faith and in the strata industry under his management.

Highly recommend any committee looking for personalised and professional support contact Jamesons.

John Martin is always available and on the ball. Can't speak too highly of the service that we have received since changing from Chris Darby who did NOTHING for us. Keep up the good work Jameson's.

I have been notified of your takeover of Darbies (Wollongong) I do hope the service improves as per reviews. I have waited 8 months for a fencing repair needed and the problem is getting worse and more expensive and still nothing the promise much and give nothing. Hoping for an improvement soon after the takeover. Good Luck

We appreciate the collaboration and knowledge of Bill Clarke and his assistant in all matters particularly in light of various personalities and new laws of Strata and NCAT for example.

I live in a large and upmarket building and am on the strata committee. We have all found our strata manager (Paul Culbi) to be most pro active. I can recommend Jamesons to one and all.

We changed strata managers about a year ago after suffering from very poor management previously and it is like chalk and cheese.
We have made some significant improvements to our run down and non-compliant building of 67 units over the past year and are looking for more improvements in the coming years.
Our strata manager, Kinen Lau, and his supporting staff have been excellent. We always get very prompt responses and proactive service.
Phil Van
Chairperson and Treasurer

John Martin is professional and pro-active, Available at all times and contactable, consistent with up to date information great follow up and, Knowledgeable. He provides advice and solutions. Keeps in contact with the proprietors and Strata Committee. The Jameson's online portal is the best yet, easy to use a very good experience, a very progressive, up to date, organization.

Jamesons has been a great change for a strata, their level of service and knowledge of the industry is outstanding. I would recommend them highly to owners corporations looking for a positive change.
John X provides a high level of customer service and has helped our building move through our year 2 defect report matters with ease

Highly professional, would recommend to others, John Martin is quick to respond and keeps us updated with any issues. They are very modern in handling Strata issues keeping paperwork to a minimum