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Chris mansellHunter Region, NSW
I'll never buy another jayco
Less than 12 months old, can you believe the following list of faults? A/C replaced after going to 2 repair agents, oven finally replaced after 5 attempts to fix it, the fridge faulty, fan added then faulty again, then fridge replaced, then faulty again, after a lot of running around the cooling unit was replaced (on a new fridge??) But its now not cooling on battery. The following was also faulty- speakers faulty, canvas leaks, awning leaks, ensuite leaks, leaks from all over the van, wheel arches falling off, drawer latches replaced, gas cove...Read more
r latch cracked, boot latches faulty, water tank metres don't work, 4 attempts to get water flowing from taps and shower, outside shower leaked, water pressure valved replaced, awning didn't close properly, list goes on and on. 58 thousand dollar lemon and good luck trying to get anyone involved in repairs or management calling you back. Worst purchase of my life. I am away and have and will tell everyone i come across don't buy a JAYCO.Similar opinion? Write a review on ieatwords.com.au!
Workmanship
I will start by saying we do like the van as a whole and yes it’s value for money!
Good job on the suspension works very well, however when I went wandering around underneath it’s difficult to believe it has been assembled in Australia. Simple things like Not getting wiring caught between things wiring so tight in one area and coiled in another, earth cable is held by 3 stands of wire, then there’s the plumbing looks like it was thrown in need I go on Oh and why not put screws in straight or at least enough to hold a cupboard on the wall and yes I could go on!! Come on guys a little pride in our work would go a long way.
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GlennQueensland
- 9 reviews
- 1 like
Great Value caravan
Great value caravan. Comfortable and well built. Great for a family and easy to tow due to the reduced traveling size. Great van to get out for a quick trip or an extended getaway.
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Angry Martysydney
5 Years Old & Falling apart
I am getting bubbles appear in the hard lids of the expanda and Jayco won't fix due to it being 5 years old and outside the 12 month warranty period. Very disappointed that Jayco won't repair a known fault with their fibreglass and their Customer Service is terrible.
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CSGEOMelbourne
- 2 reviews
- 7 likes
Awesome van, we love it!
My family and I decided that a Jayco expanda pop top was the best value for money. I did lots and lots of research only finding most on the Internet was negative.
Well I can trufully say we are totally satisfied with our brand spanking new 2016 17 56 2 outback. We have done a few trips with it and have not experienced any problems. The van tows extremely well, it soaks up the bumps and exerts very little feedback on the tug. I'm in the automotive trade and I appreciate good engineering and from what I can see with jayco they have nailed it. Well done Jayco and thank you for giving my family and I the opportunity to explore Australia.
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PeteJBrisbane
Fantastic Van 17.56-2
We bought our Jayco 17.56-2 outback brand new in 2014. It's the best thing we ever bought! We looked at second hand but they seemed to keep their value. It's very hard to believe the bad reviews I have read. Myself, 2 brothers & a close friend own one each (2012, 2013 & 2 off 2014 models). None of us can complain, nor can the many Jayco owners we've talked to throughout our travels. I have 4 young boys, we have done about 10,000k's in ours. Yeh, a cupboard latch stopped latching, had trouble with water pressure, drawer runner broke, kids snap...Read more
ped all the curtain rails off but honestly, all very minor quick fixes & nothing more than other people we know with 80k vans have dealt with. No leaks (& we've seen a lot of rain), no mechanical issues, nothing really. Jayco service centre in Brisbane was fantastic. I can only assume these reviews come from the small amount of disgruntled customers whereas the majority of satisfied customers are out there enjoying their vans.Similar opinion? Write a review on ieatwords.com.au!
LawrieBunbury WA
Great value van for a family
After reading some negative comments regarding Jayco Expanda Outbacks I felt it necessary to share our very positive experience. My wife, myself & 3 daughters (14, 12 & 11) have towed our 2014, 17.56-2OB with new JTech suspension over 10000km up the west coast, across the Savannah Way from Broome to Cairns and now heading down the east Coast of this great country, many kms were corrugated gravel roads with bulldust holes, river crossings etc.. Very little dust entry, more dust got into the car (2012Pajero) than the van which was trailing in the...Read more
dust. The van has held up remarkably well, one shelf in the fridge door broke & the fire extinguisher bracket fell out, other travellers in $100k + purpose built vans had more issues than this on the same roads. With anything you need to be mindful of the conditions you are in & treat accordingly, if you are on rough roads deflate the tyres a bit, I went down to 25psi on Gibb River rd. This is my first caravan after camper trailers & I have no regrets buying a Jayco, I had one warranty issue with the water pressure when connected to mains water and this was repaired by an agent in Bunbury WA no problems at first service. in my view this is by far the best value van in its class.Similar opinion? Write a review on ieatwords.com.au!
DaveGreater Melbourne (Inner), VIC
Very good van
I bought a 2012 outback expanda poptop and could not fault it. I used this van many times with my family and it was perfect for what we needed it for. I'm a tradie and very fussy and the quality was not nothing like you would get in a quality built home. But they have to keep the waight down. A few mates have other brands of vans and they all have had problems ( Leaking And things falling apart ) I also looked at other brands and I could not see were the extra $20,000 + was in buying there's. I have recently sold this van and have orded a new 1...Read more
7.56-2 outback expanda poptop as my family has expanded. I sold my previous van for $34,500 and paid $36,000 drive away for it new. The resale value on a jayco is very good. If you can get them for a good price new you'll do even better. The 17.56-2 outback expanda pops I have just orded came with shower / toilet / extended draw bar / outdoor shower / electronic stability control / bed converter / tv dvd / oven / Treg coupling / picnic table / CD player with external speakers / wind up antena / privacy screens / control panels / stone guard / 120 wat solar / long and end sun shade to awning / dual water tanks / dual gas bottles / jerry can holder / coil spring independent suspension / heating air con / and many Moore extras for $48,200. Good luck trying to buy another brand for this muchSimilar opinion? Write a review on ieatwords.com.au!
Questions & Answers
Russellasked
Does anyone know the total height including the roof mounted airconditioner of a 17.56 outback poptop van?
No answers
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