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Reviews

(13)
(15)
(7)
(0)
(11)
  • Value for Money
    4.0 (1)
  • Cleaning & Maintenance
    4.0 (1)
  • Comfort
    4.0 (1)
  • Exterior Build Quality
    5.0 (1)
  • Interior Build Quality
    5.0 (1)


Stuart

StuartSydney, NSW

  • 2 reviews
  • 1 like

Great van, poor fridge

published

Purchased in May 2021.

Cleaning & Maintenance
Value for Money
Functionality
Comfort
Exterior Build Quality
Interior Build Quality

Dan

Dan

  • 7 reviews
  • 7 likes

Happy camper

published
Dave and Jodie

Dave and JodiePerth

  • 3 reviews
  • 1 like

Fantastic van

published

Great van and loads of space and yes there are are a few imperfections but you get that in a hand made Australian van.
Fantastic value and have great resale value

Chris mansell

Chris mansellHunter Region, NSW

I'll never buy another jayco

published

MTBMRo

MTBMRoMelbourne

Workmanship - not quality!!!!

published

Just slow down 5% Jayco. Listen to the customer - it’s a thing! It’s not the materials or the product. It’s all just care factor. Silly annoying assembly errors that really take from the product. if I wanted third world assembly quality I would have bought it! Everything about the van says Australian Engineering. Except the finish. Too much unnecessary NQR. And annoyingly a long list of silly things just not quite enough to be worth a trip back to the dealer. Just a shame really. 5% slower it could be so fantastic.


Workmanship

published

I will start by saying we do like the van as a whole and yes it’s value for money!
Good job on the suspension works very well, however when I went wandering around underneath it’s difficult to believe it has been assembled in Australia. Simple things like Not getting wiring caught between things wiring so tight in one area and coiled in another, earth cable is held by 3 stands of wire, then there’s the plumbing looks like it was thrown in need I go on Oh and why not put screws in straight or at least enough to hold a cupboard on the wall and yes I could go on!! Come on guys a little pride in our work would go a long way.
,


Glenn

GlennQueensland

  • 9 reviews
  • 1 like

Great Value caravan

published

Great value caravan. Comfortable and well built. Great for a family and easy to tow due to the reduced traveling size. Great van to get out for a quick trip or an extended getaway.


Paul J

Paul Jcranbourne

  • 16 reviews
  • 18 likes

Good floor plan but beware of Jayco when it comes to after warranty help

published

Love my expanda but whenever i have had to deal with jayco for advice or spare parts i get a different story. Spoke to Jayco head office about sourcing new locker door and they said they couldn't manufacture one for caravan that was 4 years old. Spoke to a dealer and they said no worries and ordered the part from jayco and I got it few weeks later. Also had an electrical problem which i now know is just a moisture issue which seems is common but Jayco head office wasn't interested in helping to diagnose the issue.

Dale Barber

Dale BarberPeel, WA

  • 3 reviews
  • 2 likes

happy happy

published

yes very happy with new van have done just 2 short trips so far, that work thing is getting in the way, roof latch just outside door is a hassle, need awning slightly open to lock this one, maybe I just need to get used to it, ( had 3 vans over 15 yrs ), like the bunks and fold out only 1 end, suits us perfectly.

HA_DA_JA

HA_DA_JA

  • 6 reviews
  • 4 likes

The Good The Bad The Ugly - 3.5 Stars

published

2011 Expanda bubbling on Bed Lids!

published

Worst! Excessive bubbling on bed lids. It is a manufacturing defect however Jayco will not repair it. Van door hinges have snapped. Kitchen draw collapsed and slide hinges snapped. Overhead cupboard hinges have ripped out of the wood. Do not recommend to anyone. Jayco customer service is appalling.


5 Years Old & Falling apart

published

I am getting bubbles appear in the hard lids of the expanda and Jayco won't fix due to it being 5 years old and outside the 12 month warranty period. Very disappointed that Jayco won't repair a known fault with their fibreglass and their Customer Service is terrible.


Steph

Steph

  • 2 reviews
  • 17 likes

Stay away for Jayco Goldcoast

published

Well, if you wish to receive the poorest service delivery in existence, please purchase from Jayco Goldcoast. From the lack of pre-deliver check (acknowledged by the dealer principal by email) to a list of 21 faults in the first 4 months (purchased brand new 2016 Expanda), the Jayco Gold Coast experience will in comparison change your worst nightmares into a pleasant experience.....Disappointment guaranteed. The Dealer Principal is useless, the salesmen can not be trusted.....I will contact Jayco Australia next....If you want a pleasant experience, please stay away.....


CSGEO

CSGEOMelbourne

  • 2 reviews
  • 7 likes

Awesome van, we love it!

published

My family and I decided that a Jayco expanda pop top was the best value for money. I did lots and lots of research only finding most on the Internet was negative.
Well I can trufully say we are totally satisfied with our brand spanking new 2016 17 56 2 outback. We have done a few trips with it and have not experienced any problems. The van tows extremely well, it soaks up the bumps and exerts very little feedback on the tug. I'm in the automotive trade and I appreciate good engineering and from what I can see with jayco they have nailed it. Well done Jayco and thank you for giving my family and I the opportunity to explore Australia.

Nice Van, poor workmanship

published

great van for the money

published

Get what you pay for

published

Bob

BobSouth East Queensland, QLD

  • 2 reviews
  • 1 like

Good value for money.

published

Have owned for 15 months and have nearly ironed out all of the bumps. If you are handy, pretty much all of the issues people complain about can be overcome (leaks - poor cabinetry). Yes, these issues should be solved In house by Jayco, and for the life of me I can't understand why after all of the poor reviews that they don't get stuck in and fix some of the problems. I can't believe their design team are campers or they would not let these issues go unresolved.
Having said all that - we are delighted with the van and would certainly buy another as we believe they are great value for the money.


PeteJ

PeteJBrisbane

Fantastic Van 17.56-2

published

Mick and Angie

Mick and Angie

  • 6 reviews
  • 5 likes

just amazing

published

Our Jayco pop top van 14-4 OB, we travelled from Melb up the middle via the Oodnadatta track, the Red centre, covering the "loop road in to Alice then Kakadu". We even took the van into Palm Valley camp ground. In a nut shell we did about 3000 ks on dirt roads, not to mention Gibb River Road and into El,questro we drove to the conditions and only had one blow out. I was amazed, very little dust in side, all the fixture and fitting worked great, I may add the van has been fitted with simplicity independent suspension, it was loaded to the max for 15 weeks and covered 25,000 ks(check out our trip) the dewdneydiarys.


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Questions & Answers

noel

noelasked

Looking at buying the 2016 model
Family van
Wondering feedback

No answers

Lee C.

Lee C.asked

I turn on my hot water switch to run hot water on electric and it trips my main power but it works fine on gas, do I need to change element and thermostat to prevent this from happening cheers Lee

1 answer
Mavo
Mavo

Are you running 15amp or 10amp judt a thought


jasetheace

jasetheaceasked

Hi I have a 2015 outback expanda with twin gas bottles on the draw bar it came with a plastic cover from factory covering the bottles, I am constantly refitting cover every time we travel does anyone have a solution or should I just bin it.

5 answers
Dan
Dan

I have the open twin tanks without the covers . I’d bin it personally .

jasetheace
jasetheace

Cheers for your feedback Dan

Stuart
Stuart

I would just bin it. We had one on our 2018 and it was more trouble that what it’s worth. Ours went to the tip

Cheers

Stu


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