on purchasing smart rv to was adviced to get the antena anti surge thing.(AS YOU CAN TELL i Know nothing about electics tech.Im a Nurse. I dont need to know). All wenr wrong on set up house antena cable wasnt same as surge antena connection. drove back to shop. I took picture of iteamz.assired this little addaption was going to set me write.WRONG. So im going to JayCar and buy a conection bypass JBHIFI. JUST NOT LISTENING.

Top customer service and they stand by their products. They offer their own personal extended warranty on products and they actually HONOUR it!!
I have bought everything for the past six years through Munno Para JB. They will offer the LOWEST price you can get and they will find things for you if they don't have it.
Sometimes they seem young but don't be fooled, whoever hires these kids knows what they are doing. They are smart and polite and extremely willing to help.
TOP SHOP - FIVE STAR

I shop at the West Lakes store regularly, There products are excellent and well priced. I particularly like the Sonic Brand. Staff are knowledgeable and friendly.

I bought a washing machine/dryer from JB Hifi. Delivered 2 days later including installation. Very happy with item and service

Great help from staff they offered us a discount because we bought more than one pair.
Love shopping at JB as I know where items are.

My husband recently had to return a FitBit which he'd had for 11 months due to an issue with the wrist band. We both assumed it would be a long, difficult process given the warranty was so close to ending. We were both really pleased when we went into JB HiFi and had it exchanged with 5 minutes! The staff we dealt with were friendly, helpful, polite and informative. We had no issues and staff knew what they were doing. Would definitely recommend this store for purchasing in the future.

bought a new tablet pre christmas.. was told and shown specs by staff in store and on product price tag.. it was unavailable in that store so paid for and got referred to another to pick up.. when i drove out to pick it up, the product specs were actually different (less) than i had been told (RAM and storage).. guys in the new store were ok about it but couldn't really do anything unless i wanted a refund.. I actually needed needed it for work so i had to buy, so I ended up with a product that wasnt what i originally agreed to.. works great, but a bit of a shame..

Got a great tv bargain on boxing day from Clarkson JB Hi-fi. It was easy to pick up from the back door and the guys at pickup were great.

I purchased iPhone from them it's not only cheaper but also of good quality
Highly recommended shop to purchase .

Bought a TV it was faulty called service told me its faulty so I returned it and changed the TV for another one the same brand and model and it was different when I turned it on.

I did buy a computer and I'm very happy with the knowledge of sales man and also with the product.
The storage is not that big, but I found what I was looking for.

I have been Brisbane, Sydney and Melbourne city shops, and Chermside, Oxley, Indooroopilly, Brisbane,QLD, Australia.

I found them all to have good service and be pleasant.

Bough a CD on the weekend. Counter staff were helpful and polite. I will definitely be coming back to JBHIFI

I purchased this 65" TV so my son and I could play PS4 split screen together. On the advise of the JB HiFi staff this was the TV for us. They were so wrong... the TV was returned within a couple of hours because the screen disappeared and was replaced with another in stock. This TV is not suitable for PS4 as the lag / refresh rate actually affects the game being played as it cannot keep up. Its now become another TV in the house and not used for its original intent of purchase. Can't refund or exchange as there isn't actually anything wrong with it, just not suitable for gaming.

Lesson here, is don't take the word of a salesperson on the suitability of anything without testing yourself in store!

I went in to JB HiFi in Belmont Forum W.A. last Saturday and needed help to buy another remote for my TV. I knew nothing about what sort to buy and a very friendly man named Dave helped me. He was so informative and knowledgeable and guided me to buy a remote which works perfectly. Also he said if I wasn't happy with it I could bring it back. I will certainly return to that store if I need anything electrical to purchase because of this super helpful man.

Bought MacBook and MSOffice software. Software supplied was older version and didn't include the Outlook App. Manager Majid promptly exchanged against the most recent version WITH Outlook included against a small supplement.