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Marie PGold Coast
- 7 reviews
- 1 like
a lesson in service
Sam is the manager of the Bundall JB hifi and even though I did not buy from his store he went above and beyond to help me find the delivery of my goods, Service is very important and my next purchase will be from the Bundall GC store, thank you Sam
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AdoreBeautySydney
- 6 reviews
- 1 like
Parramatta: Excellent help with my laptop (for repair)
I bought my ASUS laptop from JB Hifi before in June 2014. There was a problem with it. Kept coming up with error messages. Reluctantly I took it into the store in George St, Parramatta. Stuart from the store said that I should have kept screen shots of the problems to help the repair. I asked for his understanding and he accepted it for repair without the screenshots. He warned me that if the repairman (not JB) couldn't find it, it would be sent back. I said, that's OK. ASUS gave me a new hard drive, paid by JB Hifi. I basically have a new computer! I thanked Stuart for his help. He gave me a special price on other things while I was there. Recommend this store!
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MickytSydney, NSW
- 3 reviews
- 2 likes
Knowledgeable staff
great knowledge provided on smart tv's. didnt try to sell the most expensive option which was great. foxel 3 month offer included
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Ella
- 5 reviews
- 1 like
Chadstone staff arrogant and humiliated me
I went into chadstone store to enquire if I could return or change an I health scale which I had a delivery invoice for with their details on it. Didn't have a purchase invoice because it was an Xmas gift from my boss. The staff accused me of being dodgy for wanting to return a gift which I received for free. This accusation was so loud all other customers nearby tuned in as I was in an open area near the front door. I felt so humiliated I have never had anyone dare to talk down and treat me the way he did. I asked him why I was being dodgy he ...Read more
said because it's a free gift which I am returning. I ask you people how many of you get gifts that you don't want and return in Xmas? And is not the ideas that a gift is called a gift because it's free? Never going to jbhifi chadstone ever or any other store
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StylusMelbourne
- 6 reviews
- 2 likes
Bought online - picked up from one store was able to do a change over at another store
Bought a Panasonic TV online, picked up from one store (Melton) - very easy process, next day new specials came on board and rang and asked if I could swap my TV for a Samsung on sale at the same price. The Panasonic TV was still in the box, they said no problems and it was no problems. Thank you JB HiFi Hoppers Crossing.
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Making Christmas Shopping easier!!
The staff are so helpful, very informative and offer assistance before you need to ask someone to help (you don't need to rugby tackle someone to get help!!). Easiest Christmas shop ever!!!
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JulesMelbourne
- 4 reviews
Great
Service prior to purchase was fantastic. Service since purchase continued to be fantastic and friendly. Staff were knowledgeable and couldn't do enough to help. Price was reasonable. Installation was professional. Overall, very happy.
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Love our fridge
Went to all the major they didn't help, went to JB fridge wanted bought in 10 minutes, knew everything about the product we needed a no plumb Ice and water, fantastic staff and know there products.
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Informative
Took the time to thoroughly explain all the products we were interested in. Once we decided on what to buy they put together a great package deal
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GEPAU
What's not to like?
Never had a bad experience in JB Hifi. They are well stocked, with both product and approachable staff. Always happy to go there.
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Tr1ppMelbourne
- 6 reviews
- 4 likes
floor staff
i went in to the store to purchase an item, i waited round for sum assistance and got none! to my amazement 2 staff stood watching on as my 12yr old twins walked the store to find the item i wanted, and rubbernecked the girls as they departed the store, help customers.....your not employed as security!
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Donna CHope Island
- 2 reviews
- 7 likes
Amazing service with valuable information
After doing massive research online, the staff at JB HF were amazing, not pushy, just informative. I re visited the store repeatedly and re measured, re checked, came back with more questions, the staff were welcoming, and most of all very knowledgeable. I visited all competing stores however i wouldn't buy anywhere else. Without hesitation, they checked and discounted or value added ensuring i got a massive deal. The sales person I had been dealing with was on a day off the day i made my purchase and all store staff were team players and ma...Read more
de sure the sale was logged under his name. I was so impressed, about three staff during my expedition, thanked me for choosing JB Hifi. I ended up getting extended warranties, reduced priced delivery and amazing prices and service at Helensvale Store.Similar opinion? Write a review on ieatwords.com.au!
mike25Southbank, WA
- 3 reviews
- 2 likes
HP AIO
I'm very happy with JB Hifi's price match. I saw a desktop AIO computer online which is $120 less than the price they are offering. I asked them to beat the price and they gave me even 5% less than what I found online.
Always request for a price match so you can save.
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MICHELLE
- 2 reviews
TV purchase
After buying a tv online and it stop working I went in and brought one from JB Hifi saved $100 and got an extra 2 yrs warranty and they delivered the next day. I will never buy electrical goods online. It's easier and quicker to buy I instore. Great product
March 5th 2015 Upddate:
Brought a new TV that wasn't Samsung or Philips and I'm always a bit nervous but have had it for 3 months and no problems paid for it on Thursday and got it on Friday. Great service. Would buy from them again
Quick and easy
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