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Reviews

3.7

94 reviews
5
(51)
4
(15)
3
(2)
2
(4)
1
(22)
  • Product Quality
    3.9 (9)
  • Return Claim MadeYes (2) · No (8)
  • Customer Service
    3.6 (10)
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Reviewer Photos & Videos

Marie P

Marie PGold Coast

  • 7 reviews
  • 1 like

a lesson in service

published

Sam is the manager of the Bundall JB hifi and even though I did not buy from his store he went above and beyond to help me find the delivery of my goods, Service is very important and my next purchase will be from the Bundall GC store, thank you Sam

AdoreBeauty

AdoreBeautySydney

  • 6 reviews
  • 1 like

Parramatta: Excellent help with my laptop (for repair)

published

I bought my ASUS laptop from JB Hifi before in June 2014. There was a problem with it. Kept coming up with error messages. Reluctantly I took it into the store in George St, Parramatta. Stuart from the store said that I should have kept screen shots of the problems to help the repair. I asked for his understanding and he accepted it for repair without the screenshots. He warned me that if the repairman (not JB) couldn't find it, it would be sent back. I said, that's OK. ASUS gave me a new hard drive, paid by JB Hifi. I basically have a new computer! I thanked Stuart for his help. He gave me a special price on other things while I was there. Recommend this store!

Mickyt

MickytSydney, NSW

  • 3 reviews
  • 2 likes

Knowledgeable staff

published

great knowledge provided on smart tv's. didnt try to sell the most expensive option which was great. foxel 3 month offer included

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Ella

Ella

  • 5 reviews
  • 1 like

Chadstone staff arrogant and humiliated me

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Stylus

StylusMelbourne

  • 6 reviews
  • 2 likes

Bought online - picked up from one store was able to do a change over at another store

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Bought a Panasonic TV online, picked up from one store (Melton) - very easy process, next day new specials came on board and rang and asked if I could swap my TV for a Samsung on sale at the same price. The Panasonic TV was still in the box, they said no problems and it was no problems. Thank you JB HiFi Hoppers Crossing.

Making Christmas Shopping easier!!

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The staff are so helpful, very informative and offer assistance before you need to ask someone to help (you don't need to rugby tackle someone to get help!!). Easiest Christmas shop ever!!!

Jules

JulesMelbourne

  • 4 reviews

Great

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Service prior to purchase was fantastic. Service since purchase continued to be fantastic and friendly. Staff were knowledgeable and couldn't do enough to help. Price was reasonable. Installation was professional. Overall, very happy.

Love our fridge

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Went to all the major they didn't help, went to JB fridge wanted bought in 10 minutes, knew everything about the product we needed a no plumb Ice and water, fantastic staff and know there products.

Informative

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Took the time to thoroughly explain all the products we were interested in. Once we decided on what to buy they put together a great package deal

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GEP

GEPAU

What's not to like?

published

Never had a bad experience in JB Hifi. They are well stocked, with both product and approachable staff. Always happy to go there.

Tr1pp

Tr1ppMelbourne

  • 6 reviews
  • 4 likes

floor staff

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i went in to the store to purchase an item, i waited round for sum assistance and got none! to my amazement 2 staff stood watching on as my 12yr old twins walked the store to find the item i wanted, and rubbernecked the girls as they departed the store, help customers.....your not employed as security!

Donna C

Donna CHope Island

  • 2 reviews
  • 7 likes

Amazing service with valuable information

published
mike25

mike25Southbank, WA

  • 3 reviews
  • 2 likes

HP AIO

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I'm very happy with JB Hifi's price match. I saw a desktop AIO computer online which is $120 less than the price they are offering. I asked them to beat the price and they gave me even 5% less than what I found online.

Always request for a price match so you can save.

MICHELLE

MICHELLE

  • 2 reviews

TV purchase

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After buying a tv online and it stop working I went in and brought one from JB Hifi saved $100 and got an extra 2 yrs warranty and they delivered the next day. I will never buy electrical goods online. It's easier and quicker to buy I instore. Great product

March 5th 2015 Upddate:
Brought a new TV that wasn't Samsung or Philips and I'm always a bit nervous but have had it for 3 months and no problems paid for it on Thursday and got it on Friday. Great service. Would buy from them again
Quick and easy

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