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Reviews

4.5

54 reviews
5
(44)
4
(4)
3
(1)
2
(0)
1
(5)
  • Customer Service
    3.0 (2)
  • Timeliness
    3.0 (2)
  • Job Satisfaction
    3.0 (2)
  • Rates and Fees
    3.0 (2)
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AJ B

AJ BMelbourne, Victoria

Hot Water fixed quickly and easily

published

Called Jim's Plumbing last night to fix a hot water service. Was given the callout and labour prices and told that a plumber would be there between 8am-11am te next day. At 8am the plumber arrived. He quickly assessed and fixed the issue and the hot water was working again. Very easy to deal with, very clear process and simple pricing. Plumber was a really nice guy. The follow up customer service call was a nice touch. Thanks for the help.



1 comment
Jim’s Plumbing
Customer Service M.Jim’s Plumbing

Really pleased, highly recommend.

published

Called Jim's after being stood up by another Plumber. Really impressed with their efficient, punctual & professional service. Will use them in future and definitely recommend.



1 comment
Jim’s Plumbing
Customer Service M.Jim’s Plumbing

#530438

Excellent service - Highly recommend

published

This is the first time we have used Jim's Plumbing & are very glad we did! We made an urgent call over the phone for blocked pipes & leaking sewerage into the backyard & in less than 30 minutes we had the help we needed at our doorstep. The staff member was polite, took the time to explain the situation to us & we had the situation resolved promptly.

1 comment
Jim’s Plumbing
Customer Service M.Jim’s Plumbing

What a great review, and our plumber attended within 30 minutes, thank you Kayla & Peter for choosing to use Jim's Plumbing.



Customer Service Manager

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Debbie D

Debbie DPerth, Western Australia

Great job

published

Very friendly receptionist. Over xmas and didnt take long for these guys to come out and fix the problem. Finished well. Thank you.

2 comments
Jim’s Plumbing
Customer Service M.Jim’s Plumbing

Thank you Debbie for a great review, 5/5 is appreciated.

Jim’s Plumbing
Customer Service M.Jim’s Plumbing

#530121

Ian R

Ian RAdelaide, South Australia

Fast, efficient service

published

I called up for a gas safety check on my new property, and managed to get a plumber within 30 minutes of phoning! Really fast and friendly service, would definitely use them again!

2 comments
Jim’s Plumbing
Customer Service M.Jim’s Plumbing

Thank you for this review Ian R, wow plumber within 30 minutes and you will use our services again that is great to hear.

Customer Service Manager

Jim’s Plumbing
Customer Service M.Jim’s Plumbing

#529030

Michael

MichaelMelbourne

Simple and easy to use

published

My first experience using Jim’s plumbing was great. Friendly customers service and prompt response times to my queries. The job was also completed with no fuss and the Plumber arrived at the agreed date and time. I will be using Jim’s plumbing in the future should we have any plumbing needs.

2 comments
Jim’s Plumbing
Customer Service M.Jim’s Plumbing

Michael thank you for this review we are pleased to hear that the job was attended to within the agreed time and that you use our service again.

Customer Service Manager.

Jim’s Plumbing
Customer Service M.Jim’s Plumbing

#527894

Farida T

Farida TMelbourne

We have hot water again!

published

Very happy with the service Jim's Plumbing provided. They were able to come to my house within a few hours of making the booking and the plumber was quick to identify and fix the problem. The plumber left the the area clean.

2 comments
Jim’s Plumbing
Customer Service M.Jim’s Plumbing

We are pleased to hear that you are happy with our service thank you for your review

Customer Service Manager

Jim’s Plumbing
Customer Service M.Jim’s Plumbing

#527825

Service within expectation

published
1 comment
Jim’s Plumbing
Customer Service M.Jim’s Plumbing

Great Job

published

We had a leaking bathroom tap and booked online with Jim's plumbing. Within twenty minutes we had a call back. They told us that someone would be there at nine thirty and sure enough he was. Very prompt. In fact this is the second time we have used Jim's plumbing service and have been very happy both times with the service provided. They are friendly & have a positive customer approach. Keep up the good work & we will keep coming back

2 comments
Jim’s Plumbing
Customer Service M.Jim’s Plumbing

Hi Kristen it is great to hear that you are happy with the service we provided thank you for the positive feedback.

Jim’s Plumbing
Customer Service M.Jim’s Plumbing

#526658

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Mel W

Mel WNortheast, VIC

  • 3 reviews

Prompt attendance with great service!

published

I needed a cistern looked at as it kept running water through. The plumber arrived when he said he would, was through in his explanation of the problem and solution, fixed it quickly and even cleaned up afterwards. It's also handy that I could pay using eftpos on the day.

2 comments
Jim’s Plumbing
Customer Service M.Jim’s Plumbing

Mel- Thank you for taking the time to write a review we are happy to hear that you had a great service

Jim’s Plumbing
Customer Service M.Jim’s Plumbing

#526575

Lynne60

Lynne60

  • 2 reviews
  • 1 like

Tradie was reliable

published

A pleasant experience calling a tradie that turned up on time, who was neat and professional in his approach. My clogged toilet is now working and I have a guarantee of one month that it will not clog again. I was able to pay with my credit card as the plumber had a portable eftpos machine in his vehicle, great convenience.

1 comment
Jim’s Plumbing
Customer Service M.Jim’s Plumbing

Lynne it is great to hear one of our plumbing professionals fixed your blocked drain, and you were happy with our service -enough to write this positive review.

KateC

KateCMelbourne

Huge Thanks

published

Just would like to say a huge thanks to the plumber that came out and unblocked my drains. I had a blockage in my drains and he fixed it straight away. Happy with the price. He came out to my house only about an hour after I called. He fixed the drains in no time. the water was coming up through my drain in the main bathroom and a horrible smell. The plumber was really helpful, friendly and i will recommed to all of my friends. Cheers :-)

1 comment
Jim’s Plumbing
Customer Service M.Jim’s Plumbing

Thanks for the feedback Kate. Appreciate your support and hope to offer our services again in the future.

Christian. Management Jims Plumbing

Sophie Watson

Sophie WatsonMelbourne, Victoria

Drains cleaned straight away!

published

Recently, My husband and myself had been having multiple issues with our drains not clearing properly. I used Jim's Plumbing as they were able to come and clear our drains straight away. There prices were fair compared to the other plumbers we rang. 45 minutes after ringing, we had a friendly plumber at our door. 2 weeks later, we have had no problems since.
Fast at a good price

1 comment
Jim’s Plumbing
Customer Service M.Jim’s Plumbing

Thanks for the great feedback. appreciate you custom and hope we can help you again. Take care :) Jims Plumbing

Quick fast reliable

published

Jims plumbing fixed my hot water boiler on the weekend.They attended Saturday night and rplaced the broken part and it was not long before we could use hot water again to have a shower.I would use them again as it was hard to find a plumber to come out on the weekend and the plumber was helpful and the price was not too bad considering it was Saturday night.
Attended Saturday night

1 comment
Jim’s Plumbing
Customer Service M.Jim’s Plumbing

Great to hear you used our AHs emergency plumbing service on a Saturday night.We appreciate your business and hope to retain you as a repeat customer

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