Read also:
aldi portable air conditioner 2017 does the man shake really work global shop direct stores brisbane aldi 40 inch tv review breville bread maker bbm100 review aus post reloadable visa card mitsubishi - mrcx370ejsta1 - 370l 3 door bottom mount fridge smith and noble reviews cookwareReviewer Photos & Videos
Worst system ive ever had only used once water didns't stay hot tap fittings split, battery does no
Faulty item worst rating i coupe give a item would be to this dodgy piece of crap, Taps leak, batteries connections not connecting properly due to Loose compartment, does not stay hot, nothing but problems with it totally unreliable product should be recalled due to Cheap Parts Which makes it an inferior product
1 comment
Similar opinion? Write a review on ieatwords.com.au!
GclanSouth East Queensland, QLD
- 2 reviews
Best camping hot water system
We have recently purchased the hottap hot water system, after having some of the the brands we found joolca system so easy to use, well made with the use of quality materials. We were so impressed with it we brought the bag to store it & it didn't let us down great quality and quick to send it & easy to deal with.
Similar opinion? Write a review on ieatwords.com.au!
Awesome!
This system works great, easy and fast to set up and works well. I pump water from a container via a small battery operated pump and it is excellent. I live in a tent in the wilderness without power and minus 6 degrees at times and am still able to have a hot shower : )
Similar opinion? Write a review on ieatwords.com.au!
Find out how Joolca HOTTAP compares to other Gas Continuous Hot Water Systems
Know better, choose better.
Hot water outside.
Excellent product, well designed and perfect for the job of washing my Irish Setters after a play in the bush or on the beach.Especially useful in the winter time when the tap water is a little on the cool side!
I would recommend this product to anyone who needs heared water outside.
Similar opinion? Write a review on ieatwords.com.au!
Excellent product and out standing after sale service
We have had a unit for about 15 months but haven't really used until recently when we started renovating our bathroom and removed our shower. The females in our family had trouble pushing the ON button on the shower head because of the water pressure. We contacted Joolca to see if there was another shower head that we could purchase that was easier to use. Joolca answered our email the same day and said they would send out a new shower head at no charge. True to their word it arrived and was so much easier to use. But then not a week later a sp...Read more
lit occured in the shower head hose. Once again we contacted Joolca to see if it was possible to buy a replacement hose and again they responed within hours saying they would send us a replacement hose, no charge! Such wonderful after sale service. Cannot fault this company.Similar opinion? Write a review on ieatwords.com.au!
JohnBrisbane
- 4 reviews
- 1 like
- HOTTAP OUTING
- Verified purchase
This hot water system appeals because of warranty and support in place.
I have used the system prior to going camping. It does what the company states it should. And more importantly it satisfies our need for almost immediate hot showers. A very important aspect we considered before purchasing was the high reviews given and the support offered. I did have a need to access support while putting the system together and was very satisfied with the response. The only issue I had was lack of a shower stand. However I was able to purchase another shower system's stand and it works well with Joolca.
Shortly we will be using the shower system on a long trip and will be happy to report our experience.
Similar opinion? Write a review on ieatwords.com.au!
Still going strong after years of use
We are now in the 3rd year of using this great product. Our hunting horses get a nice warm wash first thing in the morning to look smart on the hunt field, then a good wash down afterwards. They love it. The Hottap unit has been so useful, hot showers during power outages and camping. It's never missed a beat. I'm surprised that it's survived this long with 700 kg horses walking on the hose etc. I would certainly buy another one. Thanks for a great product Hottap gang.
Similar opinion? Write a review on ieatwords.com.au!
Wish I had got one two years ago.....
I installed the whole kit onto the side of our rough little shower shack Sunday arvo a few weeks ago. Wow! I didn't really expect it to be as easy as it was... now wish I had done it 2 years ago! Simple and quick. Took about 10 minutes of tweaking the balance of water flow and flame to get the water temp right, but we are now enjoying steaming showers in the 1 degree nights as we get stuck into Winter. Plus I don't think we are using any more water and (big plus) gone are the days of heating water on our gas stove. Tick, tick tick, well done Joocla, we love it!
Similar opinion? Write a review on ieatwords.com.au!
PamCambroon
The Joolca HOTTAP is the best
Fantastic little unit. We are glad we purchased the Joolca Hottap. No more boiling the kettle on the stove for a bucket wash (been doing that for two years). Luxurious hot shower at last. Simple to use once it is set up and the instructions are very clear. We got the pump with it and plug it in to a battery pack.
Similar opinion? Write a review on ieatwords.com.au!
Find out how Joolca HOTTAP compares to other Gas Continuous Hot Water Systems
Know better, choose better.
Bazz
- 2 reviews
Awesome product well made very happy with this purchase
Awesome product well made very happy with this purchase will use it heaps as i work away in a remote area and boiling the kettle for a shower is frustrating. The Joolca team are very professional to deal with. You can see they are very clever and are proud of there product.
Well done guys!!
Similar opinion? Write a review on ieatwords.com.au!
mermaid1Pilbara, WA
- 3 reviews
- HOTTAP
- Verified purchase
Very unhappy
Bought set with all addons except pump. I thought being the most expensive it would be a quality product, WRONG. I had it in sheltered area and 5th time i showered it caught alight inside unit, I only noticed as water became burning hot. I managed to turn gas off thankfully. I contacted Joolca about it and pretty much told it was my fault for not checking connections everyday. The shower head leaked from very beginning and got worse and now shower tent is ripping apart even though it has only been used for 6 weeks in a sheltered covered area. Joolca customer rep was no help with a very sarcastic manner.
I thought paying big $$$ and buying all the extra add ons would of led to long lasting life of product.
2 comments
JoolcaJoolca
Hi Tanya,
Any time we see an unhappy customer, we do our very best to look into exactly what happened. I've just spent half an hour reviewing your communication with our support team to see how things went down. ... Read more
When you wrote to us initially, our support team was very quick to reply (~2 hours). We asked you to send in some photos to help us identify what had happened. The photos which you submitted are in line with a flame up occurring as a result of a gas leak at the connection to the HOTTAP. Just like with any gas appliance, the gas connection must be properly tightened (hand tightening is not always enough which is why we advise against it). We advise of this in the user manual and on the unit itself. As you mentioned in your review, you used the HOTTAP on 4 separate occasions prior to this issue - indicating that the HOTTAP was working correctly. If there was an internal gas leak, as you suggest, it would have shown up on the very first use - but this was not the case. In either case, our support team did not put any blame on you - even though it is almost certainly the gas connection which was the issue. In fact, they opened up an RMA for you so that you could return the HOTTAP to us (at our cost) so that we could fix it for you and then return it to you (at our cost). Despite this, you never sent your HOTTAP back to us. After 1.5 months of waiting but not hearing back from you, we politely closed off the support ticket. At the same time we let you know that we would still like to fix your unit, and to get back in touch with us when you were ready. All in all, I stand by the way our support team handled the situation. Ultimately, they did not blame you and offered to fix the unit for you (completely at our cost) regardless of who was at fault. I don't think it is fair for you to say our support was "no help" or "sarcastic" when in fact our team worked hard to try and turn this around for you. With all of the above said, the same offer we gave you initially (to repair everything at no cost, regardless of fault) still stands. I know you ignored it the first time around, but I would really appreciate it if you gave us the opportunity to fix everything up for you. Please call us on 1300 669 500 to organise your repair :)Well the pics i sent showed i actually picked up the unit and laid on the washing machine while it was still alight, i then realized i needed to turn gas bottle off. Thats why it shows the flame comin... Read more
g out rhat way. I only just responded now as i was involved in a major car accident not long after that. The unit was in the car at the time as i lived extremely remote then and the car was a write off they tell me so my guess the unit went with itSimilar opinion? Write a review on ieatwords.com.au!
This unit is perfect
This product is superior to all other portable hot water systems on the market . One there is 2 years wareenty. I have been using other brands for ten years and they only last 12 months in constant use, {cheep chineese brands.} there are clear instructions with online support and phone help line un like other brands. the unit is easly set up and adjusted giving constant hot water flow unlike other brands hard to adjust to get the desired tempreture. I will be replacing all my units with brad . signed Happy customer.
Similar opinion? Write a review on ieatwords.com.au!
Fantastic product
Just used my new Joolca Hottap. It was so easy to setup and connect the gas and water. Fantastic Product. I would highly recommend this product. Postage of Joolca Hottap was on time and was packed well so nothing moved in the box. I have used this product at home washing the dog, having an shower while camping it's well worth getting.
Similar opinion? Write a review on ieatwords.com.au!
Caro
- 2 reviews
Fabulous!!
We were using this as our shower whilst renovating our one and only bathroom. Extremely impressed with how easy it was to set up and use. Two young girls also used and had a great time as we are normally not campers. Husband who showers at 5am for work happy to use - even in the dark. We were more than happy to use this for the 3-4 weeks it took to complete the renos. Excellent product, excellent value, number one for convenience and safety, as instructions were very clear about how to use, set up and look after. We are in an area that due to O...Read more
HS, hiring a portable shower was difficult without it being 2-3 times the cost or not available at all. Thanks to the team at Tentworld for excellent service and advice - we also bought an OzTrail Ensuite tent.......both fabulous for our requirements. ThanksSimilar opinion? Write a review on ieatwords.com.au!
Great product
For functionality and simplicity this wins hands down. No time wasted from setting up to enjoying a cleaning and relaxing shower. Other similar products on market don't come close. Happy to say that doing a bit of research certainly paid off for this item. Well done Chris and the team at Joolca
Similar opinion? Write a review on ieatwords.com.au!
Find out how Joolca HOTTAP compares to other Gas Continuous Hot Water Systems
Know better, choose better.
RandleMelbourne
- 3 reviews
- 1 like
- HOTTAP
- Verified purchase
Perfect for heating a hot tub
Reasonably confident ours is the first Hottap used for heating a baptism pool, but it worked brilliantly! We got a more industrial pump (than with Hottap Outing) to recirculate water continuously. We filled a pool with 1200L of 18°C water with the air temperature similar. A couple of hours recirculating water through the Hottap and it was up to 37°C! Cheap to run, easy to store, helpful support. Cannot recommend more highly!
Similar opinion? Write a review on ieatwords.com.au!
How do you describe happiness ?
We purchased a Unit after our house was broken into and all the plumbing, taps, sinks and pumps were stolen ..... We've been living like hardcore campers for a month now and in my career where presentation is a must, a shower is essential.
The shower works perfectly even on horrid freezing cold Melbourne days. Super happy and very highly recommended. The Unit is going to the stable when the plumbing in the house is reinstated - I am telling all my friends who need one for their horses washes to go grab one. Not only the most cost effective on the market - but I'd buy one again in a heartbeat. Thank you Joolca HOTTAP xx
Similar opinion? Write a review on ieatwords.com.au!
WalWagga Wagga
Well built reliable product
Everything about the Joolca hot tap is first class. Well built, instantaneous heat, easy to use and has excellent hanging options. Can’t imagine a better product.
I have been using this product for 3 months now and my opinion of the hottap has only been reinforced. If you bought this product you will not be disappointed.
Similar opinion? Write a review on ieatwords.com.au!
BillyJMurrumbateman
- 7 reviews
Excellent, 5 stars
Purchased the Joolca Hottap 12 months ago and have used it on three camping trips. The unit is easy to setup and worked flawlessly, no problems, great little unit. Recently purchased the Joolca hottap bag and I highly recommend anyone who has the hottap, to get this bag. The bag is well made and has room for the heater, gas hose,shower head and hot water hose; everything is kept in one bag, less likely to forget anything when packing for your next camping trip.
Similar opinion? Write a review on ieatwords.com.au!
Mattwodonga
- 2 reviews
best thing ever
the best thing i could buy to take camping,very impressive. easy to use and connect up and away you go. Very easy to use for the whole family. Has not let me down on a number of camping trips we always go with friends, so i brought a second one so impressed with it i had to buy another one.
Similar opinion? Write a review on ieatwords.com.au!
Questions & Answers
Luis O.asked
When my water heater will be in USA ?
1 answer
JoolcaJoolca
Hi Luis,
For HOTTAP Essentials or HOTTAP Outing, they will be shipping out of Utah on May 18th 2020. For HOTTAP Nomad Kits, because they've been quite popular, they will be shipping on June 8th 2020.
Please email [email protected] if you have any questions about your order in specific and we'll be sure to help out!
Warm regards,
Chris
Barryasked
Can l buy in a store or plumbing outlet
2 answers
JoolcaJoolca
Hi Barry,
You can buy on our website or you can check out some of our retailers. Tent World will have stock of the HOTTAP Outing if that's the product you're after, you can give them a call beforehand to ensure they have stock at your location.
Hope this helps!
Chris
Thanks for your prompt reply
Ben P.asked
Is Joolca still Trading ? I’ve been waiting almost a month for a reply on my 2nd faulty Hottap.
1 answer
JoolcaJoolca
Hi Ben,
That doesn't sound right! Can you please email [email protected] and I'll look into what's happened. I'll need your email address or an order number to look you up in the system and from there I'll make sure to see what's going on.
Waiting to hear from you!
Thanks,
Chris
ieatwords.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ieatwords.com.au may earn commissions for products/services purchased via affiliate links.
JoolcaJoolca
Hi there,
I am very sorry to hear that you are so unhappy with your HOTTAP. The vast majority of our customers are normally very happy, with hundreds of great reviews of the HOTTAP across ieatwords.com.au and our website.... Read more
I would love to be able to turn this situation around for you - to turn you into one of our very happy and satisfied customers. And I can promise if you reach out to us, or provide your information to us so that we can reach out to you, we will 100% help you and make this situation right. At the moment, you have signed off anonymously and you have not contacted our support team, making it impossible for us to reach out and help. As a side note, I notice your review states you purchased in May 2017 but you mentioned that you have only used it once. In the future, please reach out to us sooner as we would have fixed anything up well before it got to this stage. For reference, we also have a 30 day money back guarantee that you could have used upon purchasing. If you didn't like the HOTTAP for any reason (or for no reason), we would have come and picked it up from you at no cost and given you a full refund the next day. No money out of your pocket. We offer that type of guarantee because we know the HOTTAP is the best portable hot water system in the market - and we stand by that statement with complete certainty. Please reach out to us via private message, or by email or by phone on 1300 669 500 and we will immediately work with you to make this right. We would appreciate the opportunity to turn this around for you. Waiting to hear from you, Chris