As of February 2022, Just Wines is offering each reviewer that places a review 20% off their next order. This is open to reviewers that post either a positive or negative review. It is also possible that the reviewers below may have received this incentive.
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Reviewer Photos & Videos
Not a bad drop for the price
A nice dry rose, good depth of colour and great value for the price. Ordering was straight forward and the wine came in a reasonable time frame given the current circumstances.
1 comment
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The reviewer stated that an incentive was offered for this review
Ed Manning
- 2 reviews
- Verified customer
A great Mixed Case
I have been in "lock-down" while working in Broome so decided to buy a mixed case. A google search put me onto Just Wines. I had trouble ordering due to poor internet in my accommodation but did the online chat function and placed my order hassle free. My introductory offer was validated and an order placed via Christian (I think that was his name) and all was done. The only down side was nothing to do with Just Wines but with Australian Post but when the order arrived it was better than expected. I will most defiantly use them again.
1 comment
Justwines. c.Just Wines
Thank you for sharing the wonderful 5* review, Ed.
We are glad that we were able to help you find an good wines and are delighted to hear that you are enjoying the Just Wines difference, with wide va... Read more
riety of excellent quality wines, and friendly customer services.Similar opinion? Write a review on ieatwords.com.au!
Joyleen H.Central, SA
Great service, not great wines!
Service and communication was 5 stars but the wines are definitely C grade. But I guess I have got what I paid for by only spending $75 a case. Will choose wisely next time.
3 comments
Justwines. c.Just Wines
Hi Joyleen,
Thank you for taking time to share your review and feedback. ... Read more
We are terribly sorry for the issues you have had with your orders. We tried to locate you in our systems, using your given name here, but were not able to find the exact account. We are sorry to hear that you did not enjoy the wines. Also, would like to take this opportunity to inform you that we offer 100% customer satisfaction guarantee and have "no question ask" 90 days return policy. We would be very happy to issue a refund of your order or send an replacement as per your choice. Once again we appreciate your feedback please feel free to call us at 1300 250 296 or write to us. Thank You Team Just WinesHi thank you for contacting me. I ordered through eBay so that may be why you can’t find me. I appreciate the offer.
Justwines. c.Just Wines
Hi Joyleen,
We request you to please contact our customer service team and they will resolve your query. ... Read more
Thank You Team Just WinesSimilar opinion? Write a review on ieatwords.com.au!
The reviewer stated that an incentive was offered for this review
Find out how Just Wines compares to other Wine & Liquor Shops
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Gary C.Metropolitan Adelaide, SA
- 5 reviews
Great company for wine deliveries
Excellent selections of wines and good service. I have used a few times and will use again. Due to current COVID19 situation there was a slight delay in delivery but was worth the wait.
1 comment
Justwines. c.Just Wines
Hi Gary,
Thank you for sharing the wonderful 5* review of Just Wines and supporting us in these difficult times.... Read more
We are delighted to hear that you are enjoying the Just Wines difference, with wide variety of excellent quality wines. Once again thank you so much for your kind review. We hope you have a nice evening ahead. If there is anything we can do to make your Just Wines experience even better, please feel free to call us at 1300 250 296 or write to us. Happy Wineing! Team Just WinesSimilar opinion? Write a review on ieatwords.com.au!
The reviewer stated that an incentive was offered for this review
PedroMetropolitan Adelaide, SA
Spot on
Ok, i wasn't after top shelf wines at the price i was paying but i was surprised at the quality of them. They far exceeded my expectations and i will definitely be purchasing again. Cheers
1 comment
Justwines. c.Just Wines
Hi Pedro,
Thank you for sharing the wonderful 4* review of Just Wines. You review means a lot to us. ... Read more
We are delighted to hear that you are enjoying the Just Wines difference, with wide variety of excellent quality wines, quick delivery and friendly customer services. Once again thank you so much for your kind review. We hope you have a nice evening ahead. If there is anything we can do to make your Just Wines experience even better, please feel free to call us at 1300 250 296 or write to us. Happy Wineing! Team Just WinesSimilar opinion? Write a review on ieatwords.com.au!
AlexSouth East Queensland, QLD
Great service
Quick and easy to use - delivery to the Gold Coast within a couple of days.
Friendly staff who call me periodically to see if I'm running out - always get to talk to the same lady who never gets pushy if I'm not in the market for any product at that time.
Broad selection of wines and price points so I can find what I need.
1 comment
Justwines. c.Just Wines
Thank you for sharing the wonderful 5* review, Alex. Your review means a lot to us.
We are glad that we were able to help you find exclusive wine and are delighted to hear that you are enjoying the J... Read more
ust Wines difference, with wide variety of excellent quality wines, quick delivery and friendly customer services.Similar opinion? Write a review on ieatwords.com.au!
The reviewer stated that an incentive was offered for this review
Crisp and Creamy
Good OZ & NZ wines at wholesale prices when on sale delivered to my door. All without Dan's man size hand rummaging around in me pocket. Crisp & Creamy - not at all sweet like crispycream.
1 comment
Justwines. c.Just Wines
Thank you for sharing the wonderful 5* review of Just Wines and preferring us over others.
We are delighted to hear that you are enjoying the Just Wines difference, with wide variety of excellent q... Read more
uality wines, quick delivery and friendly customer services.Similar opinion? Write a review on ieatwords.com.au!
The reviewer stated that an incentive was offered for this review
Customer service
I was unable to order online, but the consultant fixed that and more. Jreceived good qualityy wines in quick time, and was enrolled in thr wine reserve which I am looking forward to using
1 comment
Justwines. c.Just Wines
Hi Leon,
Thank you for sharing the wonderful 5* review of Just Wines.... Read more
We are delighted to hear that you are enjoying the Just Wines difference, with wide variety of excellent quality wines, quick delivery and friendly customer services. Once again thank you so much for your kind review. We hope you have a nice evening ahead. If there is anything we can do to make your Just Wines experience even better, please feel free to call us at 1300 250 296 or write to us. Happy Wineing! Team Just WinesSimilar opinion? Write a review on ieatwords.com.au!
The reviewer stated that an incentive was offered for this review
GeoffNortheast, VIC
Big Bargain White Mixed - 15 Bottles
Good value and a nice selection of white wines. Recommended for anyone looking to start a collection of good white wines. I would buy this selection again. I had a minor issue with customer service but I will address that privately.
1 comment
Justwines. c.Just Wines
Thank you for sharing the wonderful 5* review and recommending us, Geoff. Your review means a lot to us.
We are glad that we were able to help you find exclusive wine and are delighted to hear that y... Read more
ou are enjoying the Just Wines difference, with wide variety of excellent quality wines, quick delivery and friendly customer services.Similar opinion? Write a review on ieatwords.com.au!
The reviewer stated that an incentive was offered for this review
Find out how Just Wines compares to other Wine & Liquor Shops
Know better, choose better.
Super good service from ordering to delivery. Took a bit longer but acceptable under current environment.
50/50 on the Emmett's Crossing Reserve, I personally thought it a good wine but one other was a little dispirited? Tried with other friends and was a success, so overall a great deal for the price.
Cheers & Thanks
2 comments
To Just-wines
Thank you for your help when needed and you have a great selection of wines to work through!
Cheers again
Justwines. c.Just Wines
Thank you for sharing the wonderful 5* review of Just Wines.
We are delighted to hear that you are enjoying the Just Wines difference, with wide variety of excellent quality wines, quick delivery and friendly customer services.... Read more
Once again thank you so much for your kind review. We hope you have a nice evening ahead. If there is anything we can do to make your Just Wines experience even better, please feel free to call us at 1300 250 296 or write to us. Happy Wineing! Team Just WinesSimilar opinion? Write a review on ieatwords.com.au!
Emmetts Crossing Reserve Cabernet Merlot 2014
I am not normally a red wine drinker, but I found the Emmetts Crossing Cabernet Merlot a very easy drinking wine, and left not bad aftertaste. I never thought I'd say this about a red wine since I am a white wine lover. It was satisfying, easy drinking and fantastic value for money for such a lovely wine.
1 comment
Justwines. c.Just Wines
Thank you for sharing the wonderful 4* review of Just Wines and Emmetts Crossing Reserve Cabernet Merlot 2014.
We are delighted to hear that you are enjoying the Just Wines difference, with wide var... Read more
iety of excellent quality wines, quick delivery and friendly customer services.Similar opinion? Write a review on ieatwords.com.au!
The reviewer stated that an incentive was offered for this review
KathyIllawarra, NSW
- 2 reviews
Straight to my door, can't get better than that.
The lady was very helpful when I first started searching on webpage, answering my questions, making wine suggestions and explaining how it works. Also when something went wrong she was very helpful again.
1 comment
Justwines. c.Just Wines
Thank you for sharing the wonderful 5* review and recommending us, Kathy. Your review means a lot to us.
We are glad that we were able to help you find exclusive wine and are delighted to hear that y... Read more
ou are enjoying the Just Wines difference, with wide variety of excellent quality wines, quick delivery and friendly customer services.Similar opinion? Write a review on ieatwords.com.au!
The reviewer stated that an incentive was offered for this review
Snežana G.Wide Bay-Burnett, QLD
Poor customer service
Poor customer service. Was told I could return, still waiting to be collected 7 days later. After several emails, I’ve given up. I’ll use it for cooking. It’s not what it’s claimed to be. Severely disappointed.
1 comment
Justwines. c.Just Wines
Hi,
Thank you for taking the time to share your review and feedback.... Read more
We are terribly sorry for the issues you have had with your orders. We tried to locate you in our systems, using your given name here, but were not able to find the exact account. Could you please share any of recent order numbers, so we can look into the reasons leading to this and rectify them at the earliest. Once again we appreciate your feedback please feel free to call us at 1300 250 296 or write to us. Happy Wineing! Team Just WinesSimilar opinion? Write a review on ieatwords.com.au!
stellaSydney Surrounds, NSW
- Verified customer
Never again
The worst customer service I have ever experienced. Due to the current circumstances, delays are inevitable but poor customer service and lack of communication are not. I have spent countless hours on the live chat line only to be passed around and no follow through. I finally had a response via email and then that also stopped. It has been almost a month since I placed my order and over a week since I have had any response to my concerns. I have now requested a refund, but again, no response.
1 comment
Justwines. c.Just Wines
Hi Stella,
Thank you for taking the time to share this review.... Read more
We are truly sorry for the inconvenience you faced due to this issue with your most recent order. May we request you to send an email to "[email protected]" and he will assist you in promptly resolving your query. Thank you Team Just Wines.Similar opinion? Write a review on ieatwords.com.au!
jbbSouth East Queensland, QLD
good news
I prefer Australian red wines. I have relied on Just Wines to have a good selection of red wines at agood competitive price. Bundles are particularly worth looking at for value and range.
1 comment
Justwines. c.Just Wines
Thank you for sharing the wonderful 5* review and recommending us. Your review means a lot to us.
We are glad that we were able to help you find exclusive wine and are delighted to hear that you are ... Read more
enjoying the Just Wines difference, with wide variety of excellent quality wines, quick delivery and friendly customer services.Similar opinion? Write a review on ieatwords.com.au!
The reviewer stated that an incentive was offered for this review
Find out how Just Wines compares to other Wine & Liquor Shops
Know better, choose better.
LilyIllawarra, NSW
- 2 reviews
Great wines great service
Although I love the mixed red wines I definitely don’t like the addition of rose in the mix If I order a mix of red I definitely don’t want rose
1 comment
Justwines. c.Just Wines
Thank you for sharing the wonderful 5* review of Just Wines.
We are delighted to hear that you are enjoying the Just Wines difference, with easy to use website, wide variety of excellent quality wines, quick delivery and friendly customer services.... Read more
I will forward your feedback to the concerned department for them to take the appropriate measure on it, Once again thank you so much for your kind review. We hope you have a nice evening ahead. If there is anything we can do to make your Just Wines experience even better, please feel free to call us at 1300 250 296 or write to us. Happy Wineing! Team Just WinesSimilar opinion? Write a review on ieatwords.com.au!
The reviewer stated that an incentive was offered for this review
Karen JurgensGreater Melbourne (Outer), VIC
- 2 reviews
Poor Quality
I have been purchasing wines from you for a number of years now, I have recommended you to to my boss (who has purchased) and this is the first time I have purchased an extra dozen for a friend of mine. I am sorry to say neither my friend nor I are happy with the wine, and the packaging of the wine was not up to your usual standard.
Regards
Karen Jurgens
1 comment
Justwines. c.Just Wines
Hi Karen,
Thank you for taking time to share your review and feedback and please accept our apologies for the late reply. ... Read more
We are terribly sorry for the issues you have had with your orders. We tried to locate you in our systems, using your given name here, but were not able to find the exact account. We are sorry to hear that you did not enjoy the wines. Also, would like to take this opportunity to inform you that we offer 100% customer satisfaction guarantee and have "no question ask" 90 days return policy. We would be very happy to issue a refund of your order or send an replacement as per your choice. Once again we appreciate your feedback please feel free to call us at 1300 250 296 or write to us. Thank You Team Just WinesSimilar opinion? Write a review on ieatwords.com.au!
The reviewer stated that an incentive was offered for this review
Rose Herbs and HoneySouthern and Hills, SA
Awesome service!
I have been a Just Wines customer for a few years and have great service always, even more so when I became a VIP member. Free delivery and an free bottle of wonderful wine per order. Don't go anywhere else!
1 comment
Justwines. c.Just Wines
Thank you for sharing the wonderful 5* review and recommending us. Your review means a lot to us.
We are glad that we were able to help you find exclusive wine and are delighted to hear that you are ... Read more
enjoying the Just Wines difference, with wide variety of excellent quality wines, quick delivery and friendly customer services.Similar opinion? Write a review on ieatwords.com.au!
The reviewer stated that an incentive was offered for this review
Siti53sydney
Nice wine from groupon.. but didn't like the cold calling/ Telemarketing
I love their wine.
However had a cold call offering their mixed box something of the sort..
I do not want to join membership and do not want any cold calling.
I have my number listed in "DoNot Call" register... so that really annoys me.
if you want your customer data to be kept for future marketing, you should get their consent first.
1 comment
Justwines. c.Just Wines
Hi,
Thank you for taking the time to contact Just Wines.... Read more
We sincerely apologize for any inconvenience you might have faced due to this situation, this is not the kind of experience we want any of our customers to have. We tried locating your account in our database using your first and last name, unfortunately, we were not able to locate any account. May we request you to send an email to "[email protected]" with the subject i.e. "Remove from database - Phone number", as soon as we receive this information, we will have your phone numbers removed from our calling lists, so you do not receive any further calls in future. Once again we truly are sorry for the inconvenience you might have faced. We hope to see you on Just Wines soon and hope that you have a wonderful year ahead. If there is anything we can do to make your Just Wines experience even better, please feel free to call us at 1300 250 296 or write to us. Happy Wineing! Team Just WinesSimilar opinion? Write a review on ieatwords.com.au!
SashiSydney, NSW
Nice, but needs to age more, not for drinking now .
Nice wine but needs to be cellared as too young to be drunk right now, even though it is not a recent year . The RRP can’t be that accurate as cheaper wines taste nicer to drink right now.
1 comment
Justwines. c.Just Wines
Hi Sashi
Thank you for taking time to share your review and feedback and please accept our apologies for the late reply. ... Read more
We are terribly sorry for the issues you have had with your orders. We tried to locate you in our systems, using your given name here, but were not able to find the exact account. We are sorry to hear that you did not enjoy the wines. Also, would like to take this opportunity to inform you that we offer 100% customer satisfaction guarantee and have "no question ask" 90 days return policy. We would be very happy to issue a refund of your order or send an replacement as per your choice. Once again we appreciate your feedback please feel free to call us at 1300 250 296 or write to us. Thank You Team Just WinesSimilar opinion? Write a review on ieatwords.com.au!
The reviewer stated that an incentive was offered for this review
Questions & Answers
Irene Jarvisasked
On the 22nd August, 2022 I presented a review and had a very nice answer from Just Wines. I notice that this review is showing REJECTED. I cannot see anything wrong with it.
Why is this so, please advise....regards Irene Jarvis
1 answer
Justwines. c.Just Wines
Hi Irene,
Thank you for taking the time to contact Just Wines.
I am escalating this issue to the products review team and will get back to you as soon as I get an update from them on the reasons regarding the rejection of your review.
Please enjoy your day ahead.
Cheers!
Team Just Wines
John Carlingasked
We would love to know.... Where Is Our Wine?
2 answers
Justwines. c.Just Wines
Hi John,
Thank you for taking the time to contact Just Wines.
First of all John, please accept my most sincere apologies for the delayed response on this request.
I have checked your order details and can see that 1 case out of the 2 you ordered has been delivered, however, the second case was returned to us by the couriers, as they were not able to effect delivery.
The tracking information of this second case shows that it was reshipped yesterday and should arrive to you no later than Monday.
Once again I truly am so sorry for the inconvenience you might have faced due to this delivery issue.
I do hope that you enjoy your wines once they arrive and hope you have a lovely evening ahead.
If there is anything we can do to make your Just Wines experience even better, please feel free to call us at 1300 250 296 or write to us.
Happy Wineing!
Team Just Wines
Thanks very much, Just Wines Team! Looking forward to finally receiving our Order... hopefully!? Your Courier for some reason sends it all the way to Geelong, instead of Straight from Bendigo to Shepparton!?
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Justwines. c.Just Wines
Hi Leah,
Thank you for sharing the wonderful 4* review of Just Wines.... Read more
We are delighted to hear that you are enjoying the Just Wines difference, with easy to use website, wide variety of excellent quality wines, quick delivery and friendly customer services. Once again thank you so much for your kind review. We hope you have a nice evening ahead. If there is anything we can do to make your Just Wines experience even better, please feel free to call us at 1300 250 296 or write to us. Happy Wineing! Team Just Wines