As of February 2022, Just Wines is offering each reviewer that places a review 20% off their next order. This is open to reviewers that post either a positive or negative review. It is also possible that the reviewers below may have received this incentive.
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Reviewer Photos & Videos
GreerNortheast, VIC
Quick service nice Wine
Received the delivery very quickly and very happy with the Mixed Reds we recieved. I will be ordering again in the near future I hope the next lot are just as nice
1 comment
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Rosemary CheneySouth East Queensland, QLD
Excellent
Fabulous selection and good value for money. Enjoy the variety in ordering mixed wines. Prompt delivery. Easy to order online. Will continue to use Just Wines as my priority ordering.
1 comment
Justwines. c.Just Wines
Thank you for sharing the wonderful 5* review and recommending us, Rosemary. Your review means a lot to us.
We are glad that we were able to help you find exclusive wine and are delighted to hear tha... Read more
t you are enjoying the Just Wines difference, with wide variety of excellent quality wines, quick delivery and friendly customer services.Similar opinion? Write a review on ieatwords.com.au!
Duncan FairbarinPerth, WA
- 2 reviews
Beautiful drop.
This is a beautiful Cab-merlot, from one if the best wine-growing areas in Australia. Lovely, full-bodied via our which has matured beautifully. A xelight to drink and savour. Highly recommended as a mar Ellis addition to anyone's cellar.
1 comment
Justwines. c.Just Wines
Hi Duncan,
Thank you for sharing the wonderful 5* review and recommending us and Cab Merlot. Your review means a lot to us.... Read more
We are glad that we were able to help you find exclusive wine and are delighted to hear that you are enjoying the Just Wines difference, with wide variety of excellent quality wines, quick delivery and friendly customer services. Once again thank you so much for your kind review. We hope you have a nice evening ahead. If there is anything we can do to make your Just Wines experience even better, please feel free to call us at 1300 250 296 or write to us. Cheers! Team Just WinesSimilar opinion? Write a review on ieatwords.com.au!
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LeeSydney, NSW
- 9 reviews
Unprofessional service
I purchased a Cudo voucher a couple of days ago. Tried to redeem voucher online but could not proceed. I was told that at cob, I would receive an email with a receipt and confirmation of order. No such email received.
So I went into LiveChat and enquired why my order was not processed. Was given the usual run around. Tried again today and was told that it would take a week to process my order!!?? Unbelievable! Just wondering if I have purchased from their site, I would receive my order yesterday. I would also like to point out that this is what is promised on Just Wines website “FAST Despatch”. Too funny, NOT!
1 comment
Justwines. c.Just Wines
Hi Lee
Thank you for taking the time to contact Just Wines.... Read more
We sincerely apologize for any inconvenience you might have faced due to this situation, this is not the kind of experience we want any of our customers to have. We tried locating your account in our database using your first and last name, unfortunately, we were not able to locate any account. May we request you to send an email to "[email protected]" and he will assist you in resolving the issue, Thank You Team Just WinesSimilar opinion? Write a review on ieatwords.com.au!
Reg RowsonGreater Melbourne (Metropolitan), VIC
Ongoing Wine Purchases
Have been buying from Just Wines for a year or so. There wine selection is very broad from very good quality products to well priced & good quality wines around the $7.00 to $8.00 mark. Any issues have been dealt with promptly & fairly. Highly recommend there products & service delivery.
2 comments
Justwines. c.Just Wines
Thank you for sharing the wonderful 5* review and recommending us, Reg. Your review means a lot to us.
We are glad that we were able to help you find exclusive wine and are delighted to hear that you... Read more
are enjoying the Just Wines difference, with wide variety of excellent quality wines, quick delivery and friendly customer services.Thanks
Similar opinion? Write a review on ieatwords.com.au!
Colin R.
- 2 reviews
Happy with the wine and the process
We ordered Emmetts Crossing Reserve Cabernet Merlot 2014 Margaret River - 12 Bottles and we were not disappointed. While waiting we were kept informed of progress and delivery was only a few days later.
1 comment
Justwines. c.Just Wines
Hi Colin,
Thank you for sharing the wonderful 4* review of Just Wines and Emmetts Crossing Reserve Cabernet Merlot 2014 Margaret River. ... Read more
We are delighted to hear that you are enjoying the Just Wines difference, with wide variety of excellent quality wines, quick delivery and friendly customer services. Once again thank you so much for your kind review. We hope you have a nice evening ahead. If there is anything we can do to make your Just Wines experience even better, please feel free to call us at 1300 250 296 or write to us. Happy Wineing! Team Just WinesSimilar opinion? Write a review on ieatwords.com.au!
WilliamjamesSouth East Queensland, QLD
- 3 reviews
Big Let Down
after a good couple of years with JW they have turned into a mess ! the last 3 orders with them 2 were delivered to other addresses and never seen again (i did get a refund & Vouchers) the last order made on the 24 march still hasn't arrived or any tracking information ! as of the 15th April on word or Wine ..
1 comment
Justwines. c.Just Wines
Hi William,
Thank you for taking the time to contact Just Wines.... Read more
We sincerely apologize for any inconvenience you might have faced due to this situation, this is not the kind of experience we want any of our customers to have. We tried locating your account in our database using your first and last name, unfortunately, we were not able to locate any account. May we request you to send an email to Gabriel "[email protected]" and he will assist you in resolving the issue. Once again we truly are sorry for the inconvenience you might have faced. If there is anything we can do to make your Just Wines experience even better, please feel free to call us at 1300 250 296 or write to us. Happy Wineing! Team Just WinesSimilar opinion? Write a review on ieatwords.com.au!
RichSouth East Queensland, QLD
Very Happy
I ordered a mixed case from Margaret River. Delivery was quick and the price was great.
2 wines were ok, 2 were good and 2 were excellent. All were easily worth the money.
I've already made another order and really looking forward it.
1 comment
Justwines. c.Just Wines
Thank you for sharing the wonderful 5* review of Just Wines.
We are delighted to hear that you are enjoying the Just Wines difference, with easy to use website, wide variety of excellent quality wines, quick delivery and friendly customer services.... Read more
Once again thank you so much for your kind review. We hope you have a nice evening ahead. If there is anything we can do to make your Just Wines experience even better, please feel free to call us at 1300 250 296 or write to us. Happy Wineing! Team Just WinesSimilar opinion? Write a review on ieatwords.com.au!
Very unresponsive service which I ever experienced
My wife ordered from them on 2nd April but there is no updates since then.
Very poor service indeed because she tried to contact by email, phone call and online chat but no one would be able to help.
1 comment
Justwines. c.Just Wines
Hi Mike,
Thank you for taking the time to share your review and feedback.... Read more
Would like to apprise you that due to Covid - 19, all of our staff is working from home hence we are not available over the phone. Request you to please email Gabriel ([email protected]) with your order details and will assist you promptly. Thank You Team Just WinesSimilar opinion? Write a review on ieatwords.com.au!
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AlisonSydney, NSW
- Verified customer
Good apart from first time coupon code not working.
The service was good apart from the first time coupon code "FIRST" not working. Unfortunately the chatbot I was communicating with during my order couldn't help and I didn't receive the $20 discount. Other than this, everything about the order and delivery went well.
My Order # was #100357784
1 comment
Justwines. c.Just Wines
Hi Alison,
Thank you for sharing your feedback and wonderful 4* review of Just Wines.... Read more
Would like to apprise you that When you ordered we are in the middle of upgrading our system and sue to technical glitch, it might not have accepted it, For your next order, please email to Gabriel ([email protected]) and he will get you a $20 discount on your next order. We are glad to hear that you have find our website easy to use website with wide variety of excellent quality wines, and quick delivery with friendly customer services. Once again thank you so much for your kind review and feedback. We hope you have a nice evening ahead. If there is anything we can do to make your Just Wines experience even better, please feel free to call us at 1300 250 296 or write to us. Happy Wineing! Team Just WinesSimilar opinion? Write a review on ieatwords.com.au!
Brock
- 7 reviews
Just wines is good. But this mystery box was not
This box so far is not impressive. I like taking a chance on the old Shiraz mystery box, but this one in particular is disappointing. I'm 5 bottles in and not had a good one yet. Price was good, reviewed with optimism that the later bottles will be good.
1 comment
Justwines. c.Just Wines
Hi Brock,
Thank you for taking time to share your review and feedback and please accept our apologies for the late reply. ... Read more
We are terribly sorry for the issues you have had with your orders. We tried to locate you in our systems, using your given name here, but were not able to find the exact account. We are sorry to hear that you did not enjoy the wines. Also, would like to take this opportunity to inform you that we offer 100% customer satisfaction guarantee and have "no question ask" 90 days return policy. We would be very happy to issue a refund of your order or send an replacement as per your choice. Once again we appreciate your feedback please feel free to call us at 1300 250 296 or write to us. Thank You Team Just WinesSimilar opinion? Write a review on ieatwords.com.au!
Allan PHunter Region, NSW
great value
this wine has the subtle peach and pear finish you would look for in a quality Pinot Gris and is the same each and every time.
Did take a long time to arrive
1 comment
Justwines. c.Just Wines
Hi Allan,
Thank you for sharing the wonderful 4* review of Just Wines and Pinot Gris. ... Read more
Would like to apprise you that due to pandemic Covid -19, all deliveries are getting impacted as courier have to take care of social distancing and other measures to stop the spread of the disease. Once again thank you so much for your kind review. We hope you have a nice evening ahead. If there is anything we can do to make your Just Wines experience even better, please feel free to call us at 1300 250 296 or write to us. Happy Wineing! Team Just WinesSimilar opinion? Write a review on ieatwords.com.au!
bobcolSydney, NSW
- 2 reviews
Happy times
Since ordering our wine from just wines we have always been more than satisfied . The attention to detail is excellent, in as much as letting us know exactly when our wine will be delivered. The variety of wines is brilliant, we are more than happy.
1 comment
Justwines. c.Just Wines
Thank you for sharing the wonderful 5* review of Just Wines.
We are delighted to hear that you are enjoying the Just Wines difference, with wide variety of excellent quality wines, quick delivery and friendly customer services.... Read more
Once again thank you so much for your kind review. We hope you have a nice evening ahead. If there is anything we can do to make your Just Wines experience even better, please feel free to call us at 1300 250 296 or write to us. Happy Wineing! Team Just WinesSimilar opinion? Write a review on ieatwords.com.au!
Not your fine wine but great value
I believe this to be a great way to sample different wines at an affordable price. When ordering from Just Wines I usually include a case of mixed wines in this price range for everyday drinking.
1 comment
Justwines. c.Just Wines
Hi Dave,
Thank you for sharing the wonderful 4* review of Just Wines.... Read more
We are delighted to hear that you are enjoying the Just Wines difference, with easy to use website, wide variety of excellent quality wines, quick delivery and friendly customer services. Once again thank you so much for your kind review. We hope you have a nice evening ahead. If there is anything we can do to make your Just Wines experience even better, please feel free to call us at 1300 250 296 or write to us. Happy Wineing! Team Just WinesSimilar opinion? Write a review on ieatwords.com.au!
Absolute ripoff and appalling customer service
Case of supposedly top shelf wine received was not as described. And over-inflated estimated price of wine. I have been trying to return the case without success since early April. Seller's repsonse was that a return label has been forwarded - no it has not! When I eventually got onto the contact centre, they advised that I didn't need a return label, and that Australia Post would contact me direct. This has not happened either. I'm unable to take it further with eBay because as far as they're concerned the issue has been resolved because Just Wines supposedly has issued a return mailing label. DO NOT BUY FROM THEM
1 comment
Justwines. c.Just Wines
Hi Dee,
Thank you for taking the time to share your review and feedback.... Read more
I apologize for the inconvenience that has been caused due to this, however would like to apprise you that we do provide return even on ebay for the wines to be returned. Request you to please share your ebay order details to Gabriel ([email protected]) and he resolve it at the earliest. Thank You Team Just WinesSimilar opinion? Write a review on ieatwords.com.au!
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IanWide Bay-Burnett, QLD
100% faith restored
I recently reviewed Justwines regarding missing cartons.
My faith in this company has been 110% been restored, unfortunately the misunderstanding was probably due to this horrible virus which is having detrimental effects on many companies. My problem was a small hiccup, Justwines have reinstated my supply problems, they have got their act together.
I have already reordered wines, looking forward to our next delivery.
Ian
1 comment
Justwines. c.Just Wines
Hi Ian,
Glad to hear that your faith is restored after Gabriel sorted out your issue. Also, to apprise you that he is keeping an eye on your order till it gets delivered. ... Read more
Cheers Team Just WinesSimilar opinion? Write a review on ieatwords.com.au!
FrankMetropolitan Adelaide, SA
- 2 reviews
Talk about taking advantage of you?
I did finally get our wines with a lot of hassles, was not happy with the situation the way your company used my previous details to take a order with out my permission. Bye bye can't trust your company anymore.
1 comment
Justwines. c.Just Wines
Hi Frank,
Thank you for taking the time to share your review and feedback. Please accept our apologies for the late reply. ... Read more
Would like to to apprise you that we at Just Wines never process any order without the explicit permission of the customer. Request you please contact Gabriel ([email protected]) with your order number so that he can look in this and assist you in resolving this issue. Thank You Team Just winesSimilar opinion? Write a review on ieatwords.com.au!
frankJerrabomberra 2600, ACT
great variety of Shiraz wines
Just wines offers a great choice of wines at a great price. it also has a great delivery service as i get all my wines delivered within 3-4 working days
1 comment
Justwines. c.Just Wines
Thank you for sharing the wonderful 5* review of Just Wines.
We are delighted to hear that you are enjoying the Just Wines difference, with wide variety of excellent quality wines, quick delivery and friendly customer services.... Read more
Once again thank you so much for your kind review. We hope you have a nice evening ahead. If there is anything we can do to make your Just Wines experience even better, please feel free to call us at 1300 250 296 or write to us. Happy Wineing! Team Just WinesSimilar opinion? Write a review on ieatwords.com.au!
wilma38Southeast, SA
terrific stuff
still have to open this bottle. ..am looking forward to doing so. cheers. hic!!!! every order that I buy has been wonderful. thank you very much. cheers until the next order.
1 comment
Justwines. c.Just Wines
Thank you for sharing the wonderful 5* review and recommending us. Your review means a lot to us.
We are glad that we were able to help you find exclusive wine and are delighted to hear that you are ... Read more
enjoying the Just Wines difference, with wide variety of excellent quality wines, quick delivery and friendly customer services.Similar opinion? Write a review on ieatwords.com.au!
FrankSouth East Queensland, QLD
it was reasonable
Not my usual type of Shiraz
I like a wine to be full bodied, with a smooth consistent taste
A wine that has a strong after taste is not for me
1 comment
Justwines. c.Just Wines
Hi Frank,
Thank you for taking time to share your review and feedback and please accept our apologies for the late reply. ... Read more
We are terribly sorry for the issues you have had with your orders. We tried to locate you in our systems, using your given name here, but were not able to find the exact account. We are sorry to hear that you did not enjoy the wines. Also, would like to take this opportunity to inform you that we offer 100% customer satisfaction guarantee and have "no question ask" 90 days return policy. We would be very happy to issue a refund of your order or send an replacement as per your choice. Once again we appreciate your feedback please feel free to call us at 1300 250 296 or write to us. Thank You Team Just WinesSimilar opinion? Write a review on ieatwords.com.au!
Questions & Answers
Irene Jarvisasked
On the 22nd August, 2022 I presented a review and had a very nice answer from Just Wines. I notice that this review is showing REJECTED. I cannot see anything wrong with it.
Why is this so, please advise....regards Irene Jarvis
1 answer
Justwines. c.Just Wines
Hi Irene,
Thank you for taking the time to contact Just Wines.
I am escalating this issue to the products review team and will get back to you as soon as I get an update from them on the reasons regarding the rejection of your review.
Please enjoy your day ahead.
Cheers!
Team Just Wines
John Carlingasked
We would love to know.... Where Is Our Wine?
2 answers
Justwines. c.Just Wines
Hi John,
Thank you for taking the time to contact Just Wines.
First of all John, please accept my most sincere apologies for the delayed response on this request.
I have checked your order details and can see that 1 case out of the 2 you ordered has been delivered, however, the second case was returned to us by the couriers, as they were not able to effect delivery.
The tracking information of this second case shows that it was reshipped yesterday and should arrive to you no later than Monday.
Once again I truly am so sorry for the inconvenience you might have faced due to this delivery issue.
I do hope that you enjoy your wines once they arrive and hope you have a lovely evening ahead.
If there is anything we can do to make your Just Wines experience even better, please feel free to call us at 1300 250 296 or write to us.
Happy Wineing!
Team Just Wines
Thanks very much, Just Wines Team! Looking forward to finally receiving our Order... hopefully!? Your Courier for some reason sends it all the way to Geelong, instead of Straight from Bendigo to Shepparton!?
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Justwines. c.Just Wines
Thank you for sharing the wonderful 4* review of Just Wines.
We are delighted to hear that you are enjoying the Just Wines difference, with easy to use website, wide variety of excellent quality wines, quick delivery and friendly customer services.... Read more
Once again thank you so much for your kind review. We hope you have a nice evening ahead. If there is anything we can do to make your Just Wines experience even better, please feel free to call us at 1300 250 296 or write to us. Happy Wineing! Team Just Wines