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JohnHeidelberg
I received excellent service for Duct Cleaning.
I have used duct cleaning services in the past but frankly none with the high quality and service I received from Kleanmaster Duct Cleaning . I originally chose kleanmaster as a result of other reviews and those reviews were bang on. From the very moment I met Ben and his colleague they were fantastic. They came into my home and were respectful, careful, clean and thorough with their work. At every step of the process they informed me as to what they were doing and why and showed me exactly what it looked like before and after. I had other duct...Read more
cleaning services in the past and realized with the explanation that there were many different areas of my home in which the ducts were never actually cleaned. In essence other service providers did the main ducts but many of the off shoot areas were not done. I would highly recommend this company. The difference in the cleanliness of my heating system is outstanding and it is working without shaking or noise now.Similar opinion? Write a review on ieatwords.com.au!
Amelia222Cheltenham
Top-notch professional Duct cleaning service.
Awesome duct cleaning service! My husband and I moved to our home six months ago, and being first time home buyers neither of us really knew anything about air duct cleaning. I saw the website deal for kleanmaster and decided to try them. Scheduling an appointment was easy, and I was able to set one up for Friday.
Our technician was wonderful. He called in advance notifying us that me might be late and informed us what time he would probably arrive at, which still ended up being within the window of time for the schedule. I had asked for ai...Read more
r duct cleaning for the heating vents and the dryer, but he checked the dryer and informed me it wasn't necessary as it was working properly, so that was nice. He was kind enough to explain everything to us, and said if we had any questions we could ask at any point. He was super cordial and got everything done pretty quickly. We'll definitely be using this company again in the future.Similar opinion? Write a review on ieatwords.com.au!
It is nightmare to choose this company.
I have never see such a horrible job that they did for me to clean my duct heating. They charged me $195 but only spent about 15 mins on the job - to clean 8 of duct vents and leave all the dust around the vents. The lady wore her working uniform to sit on my bed watching her husband work. It is disgusting, cheating, ripping off, I will never use the company again.
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SamMelbourne
Great Carpet Cleaning And Professional
I've been living in Melbourne for over 20 years now, and these guys by far have done the best job. They have provided me with the best service, through the process from contacting them to job completion. The gentleman took his time over the phone making sure that they could offer me an excellent service. Even the technician on the day was able to advise me on the best possible treatments for stains and heavy dirt-loaded walkways, that on previous cleans have never improved but I swear they managed to get my carpets almost back to brand new with...Read more
how they look now! I had these guys do my carpeted rooms and stairs, along with my 3 seater upholstery and two leather arm chairs. They know their stuff, and they back up what they talk with simply the best job I've ever had done. These guys are already booked in to come back to me again in 6 months time. Highly recommended to everyone!!Similar opinion? Write a review on ieatwords.com.au!
Disgraceful, Vindictive and Childish
A friend of mine recently used this company to have a couch cleaned and it's been a nightmare since then! The job was only half done and when they rang and asked for someone to come and finish it they got nothing but abuse. They were even threatened with "we know where you live" over the phone.
With customer service as disgusting as this I have no idea how this company is even still going. Do yourself a favor and DO NOT use this company!!!
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AlexandraBurwood
Prompt, Polite, Efficient Service with Great Results!
Very happy with the carpet and couch cleaning job done for us yesterday. Our carpets and couch look like new and I would like to thank kleanmaster for the efficient service we received. Your technician was a lovely young man who was punctual and completed the job in good time making sure that it was done to our satisfaction. I would be only too happy to use your company again and to recommend to friends who may need your cleaning services.
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Be aware - The service is so bad!!!
Poor customer service. The guy over the phone was so rude. Not helpful at all. Please be aware before contacting the guys who work there can become very nasty in the next minute.
Be aware I am pretty sure there better companies than this one out there.
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Tara333Fitzroy Vic
Best carpet cleaning company!!
Needed a steam clean when moving house. Kleanmaster seemed very good and were available at the time we needed. I thought it'd be a fairly standard steam clean, but as (bad) luck would have it, we got flooded while away over the weekend and I felt pretty fortunate when Tim from kleanmaster turned up. He went above and beyond with advice and guidance, really making me feel happy we'd chosen the company. With the extra water it ended up being a much bigger job than expected, and they handled it perfectly. Really pleasant to see that sort of workmanship and quality service. Thoroughly recommended!
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Peter888Lalor Vic
More than happy to refer you to all my friends and family.
Needed our carpets cleaned properly and quickly as we were selling our house. Called kleanmaster carpet cleaning the cleaner he was great. Carpets came up fantastic and we got him to clean the sofa whilst he was at it. Excellent job and decent price too. Would definitely use them again.
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NickMelbourne
Awful
They charged upfront for tiles they made little effort to clean. Despite phoning and emailing the company repeatedly there was no response.
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AmeliaSt Kilda Vic
Very professional service, friendly and reliable.
Two very friendly gentlemen came from kleanmaster carpet cleaners yesterday to clean our carpets and upholstery. Their professional demeanor and attention to detail was incredible. Without a doubt I would suggest this company. Ben and john did an amazing job and provided outstanding customer service. Highly recommended.
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ZaraBurwood
Great experience!! Courteous and on time!
I got my carpet cleaned yesterday by kleanmaster, and I was absolutely impressed with the result. John did a great job on my carpet even it was not professionally cleaned for 10 years, and had a lot of spots. John was a very friendly and professional guy who gave me some advise on how to keep carpet clean. I am happy that I choose this company based on reviews, and definitely will recommend them to my friends.
The price was absolutely great for this type of job too.
Thank you very much!
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KatrinaMooroolbark
- Verified customer
Quick To Arrive But Not Happy With The Work
They were quick to quote and quick to arrive to get the job done but I'm not happy with the work done - it doesn't look like any of the stains have been removed and where they sprayed the couch its marked the walls. I wish I read the reviews before booking and not gone with this company, my bargain couch isn't a bargain anymore and it looks like I'll have to book someone else to come and fix their work.
Edit: I rang to lodge a complaint that and to ask for them to be redone, as per their satisfaction promise - when I rang the mobile number listed on their website I was told that it was a personal number and very rudely told that I was an idiot and sworn at. How is this company getting good reviews?
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SaraRowviile
They did a great cleaning job, arrived promptly, and the place looks fantastic!
Small arrival window, mine was set 3-4 and arrived at 3.30pm. John from kleanmaster also gave notifications of his arrival so that I would know when to expect him.
He examined each carpet space first and recommended a deep clean rather than a basic one since our previous roommate had left the living room carpet as a steaming hot mess. There were shoe and pet stains and also had this corner which smelled like pee. By the end all those stains and odors were gone as if our horrible roommate had never even stepped foot in this house.
The second...Read more
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ZakBerwick
These guys are amazing! They got out a tough dark stain.
Kleanmaster exceeded my expectations! You can imagine the amount of dust a year in melbourne brings to a white couch! Plus a dog, and I'm constantly spilling my tea & coffee. So when it came to deep cleaning my ivory cotton/linen sofa I knew I needed an upholstery expert and was so pleased with the care and professionalism of the crew, and the results!
The consultation/service was so easy to book. They accommodated me first thing after the weekend.The crew arrived on time with very clean, I would say like-new equipment, and got the job done...Read more
fast. All while my A/Cs were being fixed on the hottest day of summer yet! I had some very heavy furniture too they moved with no complaints, friendly & courtesy. And my couch is as white as snow! No more stains, no dust and not a drop of water left behind. Definitely will have them back for my carpet and area rugs too! Highly recommend these guys.Similar opinion? Write a review on ieatwords.com.au!
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NicoleLynbrook
Beware
turned up and charged double original quote -, Carpet looked the same, no marks or stains removed. Made a complaint and carpet was blamed and they have told me to F#$k off. Dodgy company with several different websites with same number. Also any revew that is good they have written themselfs beware of these people clearly they are crap if they write there own FAKE good reviews, since George works for them
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MarkRingwood VIC
FANTASTIC SERVICE!!! I was very impressed.
Very happy with the carpet cleaning and sofa cleaning job done for us today. Our carpets and sofa look like new and I would like to thank you for the efficient service we received. Your technician was a lovely young man who was punctual and completed the job in good time making sure that it was done to our satisfaction. I would be only too happy to use your company again and to recommend to friends who may need the services.
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Disgusted! !!
I wouldn't even give them one star so unprofessional they tried to charge me almost $200 more than I was told ..im furious and I will never ever ever recommend them. ..
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SamAltona
Great! Our couches are now free of the urine smell!
Nelson did a really great job with our couch, rug, carpet, and leather sofa. We really had no idea how dirty everything got in only 6 months of owning these pieces! It's no wonder people get sick sitting in their own filth! LOL! But seriously, it was an eye opener that for good health you need to maintain cleanliness of your furniture. Kleanmaster office staff were also super helpful and gave is a very accurate estimate before they came so we knew what to expect. Nelson called 30 mins before arriving as well which was really considerate. We'll...Read more
definitely be using them every 6 months to keep our upholstery in tip top shape! It's a must! He worked very hard, and put in a great amount of attention and detail. Will definitely be using this service again in the future. Thanks guys!Similar opinion? Write a review on ieatwords.com.au!
GeorgeBayswater VIC
I had a great experience with KM Heating & Cooling!!
Awesome experience with this company, When everyone else was not able to respond timely, Alex & his crew came to the rescue on hot day 2 weeks ago. Initially contacted KM Heating and Cooling last Friday to service & repair existing a/c unit which is well over 12 years old & has many hours of extensive heavy use, Was decided a complete new unit would be my best option & value, They showed up right on time at 8:00am this morning as promised they removed & installed a new ultra high-efficiency, brivis quiet 3.5 ton central heating & air unit this ...Read more
new energy efficient unit should save me a lot of money on my monthly electric utility bills (maybe over a thousand dollars annually) = They also did some unexpected, but highly needed air duct repair work in the attic at no additional cost to assure proper air flow throughout the entire house. After installation quality control testing was performed to assure complete customer satisfaction. They completed this project by 11:00am after only 3 hours of work including thorough cleanup & hauling away of the old existing equipment. They are highly trained & skilled, knowledgeable & dedicated crew did an outstanding job for me this morning & actually stuck w/ their original estimate, In addition, they applied that initial repair cost from last Friday towards the invoice saving me additional money. After 30 years in the oil industry dealing w/ hundreds of oilfield contractors on a monthly basis, I can assure everyone out there that these guys are the real deal for anything HVAC & highly recommended!!Similar opinion? Write a review on ieatwords.com.au!
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