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Reviews

4.6

1,640 reviews
5
(1,375)
4
(119)
3
(19)
2
(34)
1
(93)
  • Transparency
    4.7 (727)
  • Customer Service
    4.7 (744)
  • Loan TypeVariable Rate (458) · Fixed Rate (149) · Split (61) · Line of Credit (1)
  • Application Process
    4.6 (725)
  • Timeliness
    4.6 (701)
  • Loan used for
    • Refinancing (335)
    • First Home (122)
    • Investment Property (74)
    • Second Home (55)
    • Renovation (16)
    • Home Construction (16)
  • Loan Term25.77 years (348)
  • Online Tools
    4.6 (315)
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Mel H

Mel HVictoria

Great communication and customer service

published

Alex Boreham was fantastic in helping me restructure my loan. Gave sound advice, good communication the whole way through and overall made this a very easy and pleasant experience. Would recommend. Many thanks!

1 comment
Lendi
Relationship manager -Lendi

Hi Mel, thank you for taking the time to leave Alex a five star review based on your experience. We’re so happy we were able to assist you with your home loan and look forward to assisting you in the future.

Elisha

Elisha

  • 2 reviews

Terrible and painful experience that got us no where.

published

I first submitted documents to a Lendi broker on 29/01/2020. We were told things were looking good and we put a contract on a house. 3 extensions on the contract later AND 9.5 weeks of back and forth with the broker. Nothing! I became frustrated and could not get a clear answer on where things were at. I spoke to the supervisor (who didn’t even get back to me until late the next day) who then informed me that no applications had even been submitted to any banks. I ended the relationship with Lendi and started over with another broker. Less than 2 weeks we had our contract unconditional. My advice is to steer clear of Lendi. An awful, quite traumatic experience that nearly lost us the house. I would give 0 stars if this review let me.



1 comment
Lendi
Relationship manager -Lendi
SME

SMEMetropolitan Adelaide, SA

Joshua Ruthnaswamy from Lendi was just great

published
1 comment
Lendi
Relationship manager -Lendi
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Kelly Ready

Kelly ReadyDarwin, NT

Hasan Mansur is just brilliant!

published

From start to (almost ) completion, Hasan has just been amazing. He has reassured me and offered help whenever I needed, even on the weekend! Thank you so much.

Hasan always put me at ease and I would recommend to anyone!

1 comment
Lendi
Relationship manager -Lendi

Hi Kelly, thank you for taking the time to leave Hasan a five star review based on your experience. We’re so happy we were able to assist you with your home loan and look forward to assisting you in the future.

Great customer service & product knowledge

published

Matt from Lendi was so easy to talk to & contact; he was informative & always kept me up to date with where my application was at. It’s been a pleasure working with him on my home loan.

1 comment
Lendi
Relationship manager -Lendi

Hi Cindy, thank you for taking the time to leave Matt a five star review based on your experience. We’re so happy we were able to assist you with your home loan and look forward to assisting you in the future.

Sunil Kumar

Sunil KumarBirsbane

  • 2 reviews

Perfect professionalism by Matthew Wade from Lendi

published
1 comment
Lendi
Relationship manager -Lendi

Hi Sunil, thank you for taking the time to leave Matthew a five star review based on your experience. We’re so happy we were able to assist you with your home loan and look forward to assisting you in the future.

smooth transition to another bank

published

I am really satisfied with Hasan's work, a Lendi expert. He guided us through the process and ensures that we are updated every step of the way. Even though our communication is merely by phone, I felt that we are meeting face to face. He gave us a very good variable rate for our home loan, meaning he did his research really well. I would definitely recommend Lendi.

1 comment
Lendi
Relationship manager -Lendi

Hi Bless, thank you for taking the time to leave Hasan a five star review based on your experience. We’re so happy we were able to assist you with your home loan and look forward to assisting you in the future.

Amazing Customer Service

published

We just recently bought our first home and we had the pleasure of dealing with Jonathon Greig-Williams along the way. He was very competent in all areas and had outstanding knowledge on different services and products banks supply which he managed to tailor perfectly to our situation to benefit us greatly. Jonathon was very quick to respond to all emails sent through at random times during the day and night. There was a bit of an obstacle an hour before settlement but Jonathon resolved the issue very quickly for a smooth transaction.
I would like to thank the team at Lendi that I didn't deal with directly but also took part in the matter!
Thankyou guys once again!

1 comment
Lendi
Relationship manager -Lendi

Hi Timothy, thank you for taking the time to leave Jonathon a five star review based on your experience. We’re so happy we were able to assist you with your home loan and look forward to assisting you in the future.

Sarah

SarahPerth, WA

Give them a go !

published

My husband and I needed to get a loan at the end of 2022, for our first home. We talked to a few brokers but none of them really made us feel that comfortable. My husband had looked at Lendi before and so we decided try them because they seemed so professional.

Best decision we could have made ! Harley Kebbe was our broker and he was very helpful at each stage of the process. We had been quite stressed before we started but it turned out really well. Harley was nice and we're happy with the rate we got !

Talk to Lendi !

1 comment
Lendi
Relationship manager -Lendi
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Customer

CustomerNew South Wales

  • 2 reviews

Thanks guys...

published

If you are lucky enough to get Stephen Sheard, it's too easy. Thanks Stephen, 5 stars mate... The whole transaction was made very easy, from loading the documents to final settlement, pleasure having professionals looking after you.

1 comment
Lendi
Relationship manager -Lendi

Hi there! Thank you for taking the time to leave Stephen a five star review based on your experience. We’re so happy we were able to assist you with your home loan and look forward to assisting you in the future.

Vince

VinceSouth East Queensland, QLD

Excellent customer service. Shane Finney

published

Shane Finney is my broker and he has been a pleasure to deal with, very helpful and informative from start to finish. Shane has gone above and beyond to help me refinance my home loan. Highly recommend Shane Finney and Lendi.

1 comment
Lendi
Relationship manager -Lendi

Hi Vince! Thank you for taking the time to leave your Home loan Specialist a five star review based on your experience. We’re so happy we were able to assist you with your home loan and look forward to assisting you in the future.

Outstanding Service

published
1 comment
Lendi
Relationship manager -Lendi
Manoj

ManojBurwood

  • 8 reviews
  • Verified customer

Excellent Service - First Home Buyer

published

Roz Al-Mandawy & Christine Dela Cruz at Lendi were extremely helpful through our the process. Especially as a first home buyer, if you are a first home buyer I'd highly recommend Lendi. Loan application & Settlement process is taken care of. Roz has been helpful in finding a right loan with a great lender. Christine made sure I was aware of the progress of settlement process. Ask as many questions as possible, no question is stupid.

Pros:
*Excellent customer service
*Professional advise
*Easy to use online tools

Cons:
*Too many system generated emails.

Note: First home buyer, make sure you request 15 day cooling off period. It will ease stress.

1 comment
Lendi
Relationship manager -Lendi

Hi Manoj, thank you for taking the time to leave Roz and Christine a five star review based on your experience. We’re so happy we were able to assist you with your home loan and look forward to assisting you in the future.

Outstanding

published

LESTER DELA CRUZ provided exceptional support throughout! Aways being available to answer our questions. Faster and easier, it was a truly great experience with LENDI..... simply amazing and easy to deal with....highly recommend!

1 comment
Lendi
Relationship manager -Lendi

Hi Joy and Brad, thank you for taking the time to leave Lester a five star review based on your experience. We’re so happy we were able to assist you with your home loan and look forward to assisting you in the future.

MelCar

MelCarMetropolitan Adelaide, SA

  • 2 reviews

Very helpful....through hard time and good times.

published

I have worked with Hasan Masur for quite some time now. Lendi and Hasan were able to assist me in obtaining a loan when I needed to refinance my property, due to a relationship breakdown. Due to some credit issues, I was only able to obtain a sub-prime mortgage at the time...but it saved me. Hasan and Lendi kept in touch and advised me when the 1 year anniversary of this loan was up and that they were available to assist me in refinancing to a more affordable product. Hasan has worked with me the whole way, keeping me well informed and updated. I am delighted to say that I am now a prime mortgage customer again - and will save so much more now as a result of his assistance.

1 comment
Lendi
Relationship manager -Lendi
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Fantastic

published

Overall really good customer experience. My broker explained everything and was able to get me a better deal than expected . Settlement was handled incredibly well and the experience was far better than dealing directly with the bank ..

1 comment
Lendi
Relationship manager -Lendi

Hi Natalie! Thank you for taking the time to leave your broker a five star review based on your experience. We’re so happy we were able to assist you with your home loan and look forward to assisting you in the future.

Kerri Wilson

Kerri WilsonPerth, WA

  • 2 reviews

Excellent

published

Very happy with the service we received especially happy with Benjamin who helped us he was excellent he was continually keeping us updated on the progress of our loan and it didn’t take long at all to be approved

1 comment
Lendi
Relationship manager -Lendi
SteB Perth

SteB PerthPerth, WA

  • 2 reviews

Lendi service- simple successful

published

Lendi helped me to secure a better rate with my current lender saving me $100s. Simple process they were contacted via online, got back to me prompt and led the whole way with the bank .Thanks Alex great Service well recommended.

1 comment
Lendi
Relationship manager -Lendi
JoEm

JoEm

  • 2 reviews

Lendi is like Justice League and Bj is like Superman

published

I had refinanced our homeloan with the help of Lendi and Bj and everything then was so easy and fast. This is the reason why we came back running to Lendi and especially Bj for our land and construction loan because we know, we will be looked after and Bj will come to save the day. We will definitely go to Lendi and Bj again in the future without any hesitations.

1 comment
Lendi
Relationship manager -Lendi

Helpful and Easy

published

Julio at Lendi was extremely helpful and thorough in organising all the paperwork and chasing everything up in order to help us get a better deal on our home loan. He came back with several good options, all saving us money and was always available if required. Would recommend.

1 comment
Lendi
Relationship manager -Lendi

Hi Chris, thank you for taking the time to leave Julio a five star review based on your experience. We’re so happy we were able to assist you with your home loan and look forward to assisting you in the future.

Page 3 of 82
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Questions & Answers

YankeeDoodle

YankeeDoodleasked

Hi, what’s your history of passing on RBA rate cuts?

1 answer
Lendi
Relationship manager -Lendi

Hi, thanks for reaching out.
We work with 40 different lenders, which includes the major banks. We personally do not pass any rates, we are just informed.

Can I assist you with anything further today?

Regards,
The Lendi Team

Bobby M.

Bobby M.asked

Dear Lendi,

Do you give mortgage/loan for foreigners (non-PR) who bought Australia property such as Indonesian ?

Thank you.

1 answer
Lendi
Relationship manager -Lendi

Hi there, thanks for reaching out to Lendi! We will send you a private message to see how we can help you further!

olwen at

olwen atasked

I'am a 66 year old person, with a mortgage of $300,50 thousand dollars is there anybody that would give me interest only.

1 answer
Lendi
Relationship manager -Lendi

Hi there, thanks for reaching out to Lendi! We will send you a private message to see how we can help you further!

Get an answer from our members and Lendi representatives

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