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Reviewer Photos & Videos
Mel HVictoria
Great communication and customer service
Alex Boreham was fantastic in helping me restructure my loan. Gave sound advice, good communication the whole way through and overall made this a very easy and pleasant experience. Would recommend. Many thanks!
1 comment
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Elisha
- 2 reviews
Terrible and painful experience that got us no where.
I first submitted documents to a Lendi broker on 29/01/2020. We were told things were looking good and we put a contract on a house. 3 extensions on the contract later AND 9.5 weeks of back and forth with the broker. Nothing! I became frustrated and could not get a clear answer on where things were at. I spoke to the supervisor (who didn’t even get back to me until late the next day) who then informed me that no applications had even been submitted to any banks. I ended the relationship with Lendi and started over with another broker. Less than 2 weeks we had our contract unconditional. My advice is to steer clear of Lendi. An awful, quite traumatic experience that nearly lost us the house. I would give 0 stars if this review let me.
1 comment
Relationship manager -Lendi
Hi Elisha, We are sorry to hear this has been your experience. At Lendi, customer service is at the forefront of everything we do and it certainly does not seem like this has been your experience. I h... Read more
ave sent you a private message so we can look in to this further. Please respond when you canSimilar opinion? Write a review on ieatwords.com.au!
SMEMetropolitan Adelaide, SA
Joshua Ruthnaswamy from Lendi was just great
The agent Joshua Ruthnaswamy at Lendi could not have been more energetic, determined or hard working in trying to obtain a substantial loan in the difficult time around COVID-19 and with a very short settlement time.
He has a lovely, patient manner and was always willing to keep explain things respectfully if at first I didn't get it.
I feel bad that in the end I went with another lender but that had nothing to with Josh or Lendi. In fact it was his work and proposal that I wanted the most. Josh listened to my needs and pursued the best outcome...Read more
1 comment
Relationship manager -Lendi
Hi there! thank you for taking the time to leave us such a positive review of your experience with the Lendi Team. Here at Lendi, we put customer experience at the forefront of everything we do. We’re... Read more
so happy to hear your experience was in line with what we expect it to be. Please do not hesitate to reach out to us in the future if there is anything further we can assist you with.
Similar opinion? Write a review on ieatwords.com.au!
Find out how Lendi compares to other Home Loans
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Kelly ReadyDarwin, NT
Hasan Mansur is just brilliant!
From start to (almost ) completion, Hasan has just been amazing. He has reassured me and offered help whenever I needed, even on the weekend! Thank you so much.
Hasan always put me at ease and I would recommend to anyone!
1 comment
Relationship manager -Lendi
Hi Kelly, thank you for taking the time to leave Hasan a five star review based on your experience. We’re so happy we were able to assist you with your home loan and look forward to assisting you in the future.
Similar opinion? Write a review on ieatwords.com.au!
Great customer service & product knowledge
Matt from Lendi was so easy to talk to & contact; he was informative & always kept me up to date with where my application was at. It’s been a pleasure working with him on my home loan.
1 comment
Relationship manager -Lendi
Hi Cindy, thank you for taking the time to leave Matt a five star review based on your experience. We’re so happy we were able to assist you with your home loan and look forward to assisting you in the future.
Similar opinion? Write a review on ieatwords.com.au!
Sunil KumarBirsbane
- 2 reviews
Perfect professionalism by Matthew Wade from Lendi
I contacted Lendi via their web portal for a home loan for my first property in Fitzgibbon (Brisbane). I was contacted by Matthew Wade (Senior Home Loan Specialist) and my experience with him since his first call was absolutely fantastic. He advised me cheapest loan available in the market. His requirements related to documents were crisp and clear and his actions on my application were in a timely manner. Although my lender bank caused some nuisance at last stage due to an admin error at their end, but Matthew Wade's tireless efforts and const...Read more
ant escalation withing bank environment helped me to get the settlement done on the exact date as planned. Due to his professionalism and friendly behaviour and expertise in home loans, I could not resist myself to write this review for him. THANK YOU very much Matthew for your help!1 comment
Relationship manager -Lendi
Hi Sunil, thank you for taking the time to leave Matthew a five star review based on your experience. We’re so happy we were able to assist you with your home loan and look forward to assisting you in the future.
Similar opinion? Write a review on ieatwords.com.au!
smooth transition to another bank
I am really satisfied with Hasan's work, a Lendi expert. He guided us through the process and ensures that we are updated every step of the way. Even though our communication is merely by phone, I felt that we are meeting face to face. He gave us a very good variable rate for our home loan, meaning he did his research really well. I would definitely recommend Lendi.
1 comment
Relationship manager -Lendi
Hi Bless, thank you for taking the time to leave Hasan a five star review based on your experience. We’re so happy we were able to assist you with your home loan and look forward to assisting you in the future.
Similar opinion? Write a review on ieatwords.com.au!
Amazing Customer Service
We just recently bought our first home and we had the pleasure of dealing with Jonathon Greig-Williams along the way. He was very competent in all areas and had outstanding knowledge on different services and products banks supply which he managed to tailor perfectly to our situation to benefit us greatly. Jonathon was very quick to respond to all emails sent through at random times during the day and night. There was a bit of an obstacle an hour before settlement but Jonathon resolved the issue very quickly for a smooth transaction.
I would like to thank the team at Lendi that I didn't deal with directly but also took part in the matter!
Thankyou guys once again!
1 comment
Relationship manager -Lendi
Hi Timothy, thank you for taking the time to leave Jonathon a five star review based on your experience. We’re so happy we were able to assist you with your home loan and look forward to assisting you in the future.
Similar opinion? Write a review on ieatwords.com.au!
SarahPerth, WA
Give them a go !
My husband and I needed to get a loan at the end of 2022, for our first home. We talked to a few brokers but none of them really made us feel that comfortable. My husband had looked at Lendi before and so we decided try them because they seemed so professional.
Best decision we could have made ! Harley Kebbe was our broker and he was very helpful at each stage of the process. We had been quite stressed before we started but it turned out really well. Harley was nice and we're happy with the rate we got !
Talk to Lendi !
1 comment
Relationship manager -Lendi
Hi Sarah, thank you for taking the time to leave us such a positive review of your experience with the Lendi Team. Here at Lendi, we put customer experience at the forefront of everything we do. We’re... Read more
so happy to hear your experience was in line with what we expect it to be. Please do not hesitate to reach out to us in the future if there is anything further we can assist you with.Similar opinion? Write a review on ieatwords.com.au!
Find out how Lendi compares to other Home Loans
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CustomerNew South Wales
- 2 reviews
Thanks guys...
If you are lucky enough to get Stephen Sheard, it's too easy. Thanks Stephen, 5 stars mate... The whole transaction was made very easy, from loading the documents to final settlement, pleasure having professionals looking after you.
1 comment
Relationship manager -Lendi
Hi there! Thank you for taking the time to leave Stephen a five star review based on your experience. We’re so happy we were able to assist you with your home loan and look forward to assisting you in the future.
Similar opinion? Write a review on ieatwords.com.au!
VinceSouth East Queensland, QLD
Excellent customer service. Shane Finney
Shane Finney is my broker and he has been a pleasure to deal with, very helpful and informative from start to finish. Shane has gone above and beyond to help me refinance my home loan. Highly recommend Shane Finney and Lendi.
1 comment
Relationship manager -Lendi
Hi Vince! Thank you for taking the time to leave your Home loan Specialist a five star review based on your experience. We’re so happy we were able to assist you with your home loan and look forward to assisting you in the future.
Similar opinion? Write a review on ieatwords.com.au!
Outstanding Service
Being a first home owner I had no idea how to go about getting a home loan, lucky for me I received a call from a home loan specialist named Karan. He is so knowledgable and his customer service was impeccable, at the drop of a hat he would help me out if it was over email or a phone call. His communication was outstanding, he informed me at every step via email and phone what was happening with the application and how far along it was. He gave me his honest opinion on different banks and how much we should apply for the loan. If it wasn't for ...Read more
Karan there is no way I would have been able to do this and received an approved home loan. Even during the Coronavirus pandemic and the difficulties that may have caused there was no difference in his service to myself. Thank you Karan for making something that can be so stressful stress free!1 comment
Relationship manager -Lendi
Hi Jake, thank you for taking the time to leave us such a positive review of your experience with Karan and the Lendi Team. Here at Lendi, we put customer experience at the forefront of everything we ... Read more
do. We’re so happy to hear your experience was in line with what we expect it to be even through these very stressful times. Please do not hesitate to reach out to us in the future if there is anything further we can assist you with.Similar opinion? Write a review on ieatwords.com.au!
ManojBurwood
- 8 reviews
- Verified customer
Excellent Service - First Home Buyer
Roz Al-Mandawy & Christine Dela Cruz at Lendi were extremely helpful through our the process. Especially as a first home buyer, if you are a first home buyer I'd highly recommend Lendi. Loan application & Settlement process is taken care of. Roz has been helpful in finding a right loan with a great lender. Christine made sure I was aware of the progress of settlement process. Ask as many questions as possible, no question is stupid.
Pros:
*Excellent customer service
*Professional advise
*Easy to use online tools
Cons:
*Too many system generated emails.
Note: First home buyer, make sure you request 15 day cooling off period. It will ease stress.
1 comment
Relationship manager -Lendi
Hi Manoj, thank you for taking the time to leave Roz and Christine a five star review based on your experience. We’re so happy we were able to assist you with your home loan and look forward to assisting you in the future.
Similar opinion? Write a review on ieatwords.com.au!
Outstanding
LESTER DELA CRUZ provided exceptional support throughout! Aways being available to answer our questions. Faster and easier, it was a truly great experience with LENDI..... simply amazing and easy to deal with....highly recommend!
1 comment
Relationship manager -Lendi
Hi Joy and Brad, thank you for taking the time to leave Lester a five star review based on your experience. We’re so happy we were able to assist you with your home loan and look forward to assisting you in the future.
Similar opinion? Write a review on ieatwords.com.au!
MelCarMetropolitan Adelaide, SA
- 2 reviews
Very helpful....through hard time and good times.
I have worked with Hasan Masur for quite some time now. Lendi and Hasan were able to assist me in obtaining a loan when I needed to refinance my property, due to a relationship breakdown. Due to some credit issues, I was only able to obtain a sub-prime mortgage at the time...but it saved me. Hasan and Lendi kept in touch and advised me when the 1 year anniversary of this loan was up and that they were available to assist me in refinancing to a more affordable product. Hasan has worked with me the whole way, keeping me well informed and updated. I am delighted to say that I am now a prime mortgage customer again - and will save so much more now as a result of his assistance.
1 comment
Relationship manager -Lendi
Hi Mel, thank you for taking the time to leave Hasan such a positive review and of your experience with the Lendi Team. Here at Lendi, we put customer experience at the forefront of everything we do. ... Read more
We’re so happy to hear your experience was in line with what we expect it to be. Please do not hesitate to reach out to us in the future if there is anything further we can assist you with.Similar opinion? Write a review on ieatwords.com.au!
Find out how Lendi compares to other Home Loans
Know better, choose better.
Fantastic
Overall really good customer experience. My broker explained everything and was able to get me a better deal than expected . Settlement was handled incredibly well and the experience was far better than dealing directly with the bank ..
1 comment
Relationship manager -Lendi
Hi Natalie! Thank you for taking the time to leave your broker a five star review based on your experience. We’re so happy we were able to assist you with your home loan and look forward to assisting you in the future.
Similar opinion? Write a review on ieatwords.com.au!
Kerri WilsonPerth, WA
- 2 reviews
Excellent
Very happy with the service we received especially happy with Benjamin who helped us he was excellent he was continually keeping us updated on the progress of our loan and it didn’t take long at all to be approved
1 comment
Relationship manager -Lendi
Hi Kerrie, thank you for taking the time to leave Benjamin such a positive review of your experience with the Lendi Team. Here at Lendi, we put customer experience at the forefront of everything we do... Read more
. We’re so happy to hear your experience was in line with what we expect it to be. We look forward to assisting you in the future.Similar opinion? Write a review on ieatwords.com.au!
SteB PerthPerth, WA
- 2 reviews
Lendi service- simple successful
Lendi helped me to secure a better rate with my current lender saving me $100s. Simple process they were contacted via online, got back to me prompt and led the whole way with the bank .Thanks Alex great Service well recommended.
1 comment
Relationship manager -Lendi
Hi, thank you for taking the time to leave us such a positive review of your experience with the Lendi Team. Here at Lendi, we put customer experience at the forefront of everything we do. We’re so ha... Read more
ppy to hear your experience was in line with what we expect it to be. Please do not hesitate to reach out to us in the future if there is anything further we can assist you with.Similar opinion? Write a review on ieatwords.com.au!
JoEm
- 2 reviews
Lendi is like Justice League and Bj is like Superman
I had refinanced our homeloan with the help of Lendi and Bj and everything then was so easy and fast. This is the reason why we came back running to Lendi and especially Bj for our land and construction loan because we know, we will be looked after and Bj will come to save the day. We will definitely go to Lendi and Bj again in the future without any hesitations.
1 comment
Relationship manager -Lendi
Hi JoEm, great to hear your experience with Lendi was a great one! We’re always doing our best to ensure we keep the process as seamless as possible for our customers. and it’s refreshing to hear th... Read more
is was the case for you. Thank you for taking the time to leave us a review. We look forward to assisting you in the future.Similar opinion? Write a review on ieatwords.com.au!
Helpful and Easy
Julio at Lendi was extremely helpful and thorough in organising all the paperwork and chasing everything up in order to help us get a better deal on our home loan. He came back with several good options, all saving us money and was always available if required. Would recommend.
1 comment
Relationship manager -Lendi
Hi Chris, thank you for taking the time to leave Julio a five star review based on your experience. We’re so happy we were able to assist you with your home loan and look forward to assisting you in the future.
Similar opinion? Write a review on ieatwords.com.au!
Questions & Answers
YankeeDoodleasked
Hi, what’s your history of passing on RBA rate cuts?
1 answer
Relationship manager -Lendi
Hi, thanks for reaching out.
We work with 40 different lenders, which includes the major banks. We personally do not pass any rates, we are just informed.
Can I assist you with anything further today?
Regards,
The Lendi Team
Bobby M.asked
Dear Lendi,
Do you give mortgage/loan for foreigners (non-PR) who bought Australia property such as Indonesian ?
Thank you.
1 answer
Relationship manager -Lendi
Hi there, thanks for reaching out to Lendi! We will send you a private message to see how we can help you further!
olwen atasked
I'am a 66 year old person, with a mortgage of $300,50 thousand dollars is there anybody that would give me interest only.
1 answer
Relationship manager -Lendi
Hi there, thanks for reaching out to Lendi! We will send you a private message to see how we can help you further!
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Relationship manager -Lendi
Hi Mel, thank you for taking the time to leave Alex a five star review based on your experience. We’re so happy we were able to assist you with your home loan and look forward to assisting you in the future.