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Reviewer Photos & Videos
Great Service
Ben was great and it was not the normal painful experience of trying to contact banks. I highly recommend Lendi to anyone who thinks that they are being over charged by their bank.
1 comment
Similar opinion? Write a review on ieatwords.com.au!
Julio was fantastic - he really made the process simple
Julio was always contactable and explained the process throughly. He went above and beyond to make it happen.
The ability to upload all documents through Lendi meant that I could get a loan without having downtime from work.
1 comment
Relationship manager -Lendi
Hi there, thank you for taking the time to leave Julio a five star review based on your experience. We’re so happy we were able to assist you with your home loan and look forward to assisting you in the future.
Similar opinion? Write a review on ieatwords.com.au!
SimoneGreater Melbourne (Inner), VIC
- 3 reviews
Rude staff and no communication at all
This is a hard time for everyone. I was in the middle of applying to refinance my property when COVID-19 hit and my broker at Lendi went totally silent. I emailed 3 time and even tried to call and message through the site and was met with contempt for even trying to communicate with these offices during this time. I have no idea if my application was submitted or if I even have a chance to refinance at a time that I really need to. I could lose my house now because I was waiting on Lendi and they greatly just let me down. I wouldn't trust these people to even respond to an email let alone get you a good deal on refinancing your home. How hard is it to return communication with a client? RUDE.
2 comments
Relationship manager -Lendi
Hi Simone, thank you for taking the time to review your experience with us. We’re so sorry to hear this was your experience. We pride ourselves on our customer experience and we will be looking into ... Read more
what happened. We will send you a private message to discuss this further but please feel free to reach out if you have any other questions or queries.
Relationship manager -Lendi
Hi Simone, by way of update we have attempted to contact you through private message on Product Review and have not heard back. We have also looked at all our recent accounts and can't seem to find a ... Read more
match against the information we have on you, a bit limited. We would really appreciate it if you could respond to our private message as we are wanting to get to the bottom of this ASAP and see what we can do to assist in these very trying times. Regards, The Lendi TeamSimilar opinion? Write a review on ieatwords.com.au!
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S SilverGreater Melbourne (Inner), VIC
Really good service and regular updates
I recently contacted Lendi to review my mortgage and find me a better deal to take advantage of current low interest rates. Susan has been great to deal with; knowledgeable, thorough and professional and has kept me informed at all stages. The work he has done has saved me a huge amount of time and effort comparing rates and I'm looking forwsrd to working with Lendi again in the future.
1 comment
Relationship manager -Lendi
Hi, thank you for taking the time to leave us such a positive review of your experience with the Lendi Team and Susan. Here at Lendi, we put customer experience at the forefront of everything we do. W... Read more
e’re so happy to hear your experience was in line with what we expect it to be. We look forward to assisting you in the future.Similar opinion? Write a review on ieatwords.com.au!
EJTSydney, NSW
Exceptional support - thank you Lendi and Mike Esposito!
Mike Esposito provided exceptional support throughout the full home buying and financing journey including:
- going the extra mile in comprehensively searching the market to find a financing package to suit our unique needs
- always being available to answer our questions despite it taking a while for us to find the right home
- checking in with us at least daily in the stressful period between buying with "pre approval" and having the financing confirmed unconditionally. Given the heightened stress with the COVID19 situation Mike's empathy in ...Read more
1 comment
Relationship manager -Lendi
Hi there, great to hear your experience with Lendi was a great one! and for leaving Michael a 5 star review! We’re always doing our best to ensure we keep the process as seamless as possible for our ... Read more
customers. It’s refreshing to hear this was the case for you. Thank you for taking the time to leave us a review. We look forward to assisting you in the future.Similar opinion? Write a review on ieatwords.com.au!
Great service
Customer service was very good and friendly. Thank you Susan, you helped me to go through all my paperwork for my first home loan, which makes me very easy. Highly recommended.
1 comment
Relationship manager -Lendi
Hi there, great to hear your experience with Lendi was a great one! We’re always doing our best to ensure we keep the process as seamless as possible for our customers. and it’s refreshing to hear t... Read more
his was the case for you. Thank you for taking the time to leave us a review. We look forward to assisting you in the future.Similar opinion? Write a review on ieatwords.com.au!
Diane LulicGreater Melbourne (Metropolitan), VIC
Great experience
Owen has been there for me every step of the way, he always took the time to explain the processes, I could of fault anything customer service was exceptional, I highly recommend Lendi, thank you for the service you have provided, had a great experience and once again Thank you Owen for all of your work.
1 comment
Relationship manager -Lendi
Hi Diane, thank you for taking the time to leave us such a positive review of your experience with the Lendi Team and Owen. Here at Lendi, we put customer experience at the forefront of everything we ... Read more
do. We’re so happy to hear your experience was in line with what we expect it to be. We look forward to assisting you in the future.Similar opinion? Write a review on ieatwords.com.au!
SHELLEY BAILEYGippsland, VIC
- 2 reviews
Good service
Krishneel Kumar helped us get a good interest rate refinancing our house. Wasn’t a seem less procedure but we got there. More info on paper work required would have been helpful.
1 comment
Relationship manager -Lendi
Hi Shelley, thank you for taking the time to leave us such a positive review of your experience with the Lendi Team and Krishneel. Here at Lendi, we put customer experience at the forefront of everyth... Read more
ing we do. We will pass all feedback on, so this is not a reoccurred. We do appreciate you bringing this to our attention. We look forward to assisting you in the future.Similar opinion? Write a review on ieatwords.com.au!
Awesome service
I approached Lendi for refinancing of my home loan . The team was very friendly and helpful. Sushan is very knowledgeable and efficient as well. He has made the transition nice and easy . Thank you
1 comment
Relationship manager -Lendi
Hi Amir, thank you for taking the time to leave us such a positive review of your experience with the Lendi Team. Here at Lendi, we put customer experience at the forefront of everything we do. We’re ... Read more
so happy to hear your experience was in line with what we expect it to be. We look forward to assisting you in the future.Similar opinion? Write a review on ieatwords.com.au!
Find out how Lendi compares to other Home Loans
Know better, choose better.
RWAGreater Melbourne (Metropolitan), VIC
Excellent Service and follow through
Susan our sales consultant was professional, knowledgeable, polite and courteous.
He gave us unbiased
advice and guided the application all the way thru lodgement. Susan was always prompt in returning calls and emails.
1 comment
Relationship manager -Lendi
Hi there, thank you for taking the time to leave us such a positive review of your experience with the Lendi Team and Susan. Here at Lendi, we put customer experience at the forefront of everything we... Read more
do. We’re so happy to hear your experience was in line with what we expect it to be. We look forward to assisting you in the future.Similar opinion? Write a review on ieatwords.com.au!
Dinh CaoCanberra
- 3 reviews
Excellent customer service
I would like to thank Krishneel Kumar. He took care of all my queries in a jiffy. He also provided timely and helpful advice. He let me know all the important information regarding the loan product. He explained which product will suit my needs best.
I would like to recommend Lendi to anyone needs home loans.
1 comment
Relationship manager -Lendi
Hi Dinh, thank you for taking the time to leave Krishneel a five-star review based on your experience. It's wonderful to hear that Julio went above and beyond for you and was so committed to finding t... Read more
he best rate for your situation! We’re so happy we were able to assist you with your home loan and look forward to assisting you in the future.Similar opinion? Write a review on ieatwords.com.au!
AbhishekGreater Melbourne (Metropolitan), VIC
- 3 reviews
Great Finance and loan Assistance
They have excellent customer service, accuarte working on Loan requirement, understanding your needs and customizing solution that suits best to your circumstances. Online portal is very helpful easy to upload requested documents and can see file status online. Home loan specialist (Kris) is always after your file and is available immediately on call or on email if you have any doubt - quick replies and clear understanding. I am having a good experience and looking forward for my approved loan soon.
1 comment
Relationship manager -Lendi
Hi Abhishek, great to hear your experience with Lendi was a great one! We’re always doing our best to ensure we keep the process as seamless as possible for our customers. and it’s refreshing to hea... Read more
r this was the case for you. Thank you for taking the time to leave us a review. We look forward to assisting you in the future.Similar opinion? Write a review on ieatwords.com.au!
Makes getting a mortgage a daydream
The combination of technology and people has made for an extra-ordinary experience acquiring our mortgage with Lendi. The technology makes getting your finances in order a dream. The people: Julio Sanchez and his support team are patient, empathetic and deep listeners. There is no such thing as a dumb question and you come out the other end with a deeper understanding of your finances and positions. I'm sure all there team are awesome but if you don't want to leave it to chance ask for Julio Sanchez.
1 comment
Relationship manager -Lendi
Hi Cameron, thank you for taking the time to leave Julio and the Lendi Team a five-star review based on your experience. It's wonderful to hear that Julio went above and beyond for you and was so comm... Read more
itted to finding the best rate for your situation! We’re so happy we were able to assist you with your home loan and look forward to assisting you in the future.Similar opinion? Write a review on ieatwords.com.au!
Above and beyond service
Easy, efficient, after hours communication. We had a short turnaround and the staff at Lendi ensured, considering the world situation, that everything was handled in a timely manner. Would recommend.
1 comment
Relationship manager -Lendi
Hi Hannah, thank you for taking the time to leave us such a positive review of your experience with the Lendi Team. Here at Lendi, we put customer experience at the forefront of everything we do. We’r... Read more
e so happy to hear your experience was in line with what we expect it to be. Please do not hesitate to reach out to us in the future if there is anything further we can assist you with.Similar opinion? Write a review on ieatwords.com.au!
KhalidSydney, NSW
Excellent guidance. Ask for Julio!
So far my experience with Lendi was just great! Julio Sanchez was more than patient and accommodating to my many questions and changes. I've gone from knowing nothing at all about the whole loan process, to know where I sit in the market, to see my dream home plans transform to reality! All under the guidance of Julio. I've reached a level of trust where I consult every step with Julio and it has made my whole buying adventure heaps less frightening. Keep it up Julio!
1 comment
Relationship manager -Lendi
Hi Khalid, thank you for taking the time to leave us such a positive review of your experience with the Lendi Team. Here at Lendi, we put customer experience at the forefront of everything we do. We’r... Read more
e so happy to hear your experience was in line with what we expect it to be. We look forward to assisting you in the future.Similar opinion? Write a review on ieatwords.com.au!
Find out how Lendi compares to other Home Loans
Know better, choose better.
DarrenPilbara, WA
Wonderful Experience! I thought it was too good to be true at first.
So easy, should have done it sooner. Only took a couple of calls and about an hour of my time. Stayed with my current big name lender saving 1% and many thousands of dollars per year. My bank wouldn't budge on rates so Lendi made it happen. The initial customer service and follow up was second to none.
1 comment
Relationship manager -Lendi
Hi Darren, thank you for taking the time to leave us such a positive review of your experience with the Lendi Team. Here at Lendi, we put customer experience at the forefront of everything we do. We’r... Read more
e so happy to hear your experience was in line with what we expect it to be. Please do not hesitate to reach out to us in the future if there is anything further we can assist you with.Similar opinion? Write a review on ieatwords.com.au!
Matt D.South East Queensland, QLD
Great to deal with
The guy from Lendi helped us a lot and Was very helpful in getting us a better interest rate for our home loan. I Would definitely recommend there services to sort a better rate on your loan.
1 comment
Relationship manager -Lendi
Hi Matt, thank you for taking the time to leave us such a positive review of your experience with the Lendi Team. Here at Lendi, we put customer experience at the forefront of everything we do. We’re ... Read more
so happy to hear your experience was in line with what we expect it to be. Please do not hesitate to reach out to us in the future if there is anything further we can assist you with.Similar opinion? Write a review on ieatwords.com.au!
Ann B.Greater Melbourne (Outer), VIC
Wonderful Service
Lesta Dela Cruz has made this experience very simple. He has gone above and beyond to assist me with a new home loan. The knowledge that he shared to make what can be a stressful time a lot easier, never ceased to amaze me. He always made himself available when I was available as I work some silly times. Would recommend Lendi to anyone :-)
1 comment
Relationship manager -Lendi
Hi Ann, thank you for taking the time to leave Lester and the Lendi Team a five-star review based on your experience. We are delighted to hear that the process was so easy and smooth and that Lester w... Read more
as a designated resource for you that provided comfort and expertise! We’re so happy we were able to assist you with your home loan and look forward to assisting you in the future.Similar opinion? Write a review on ieatwords.com.au!
John TGreater Melbourne (Metropolitan), VIC
Great quick service
We re-financed so we can get a better interest rate. The broker went through all the available lenders that was suited to our situation and found one with a lot better rate than we had saving a good deal of our repayments. It was a quick turnaround considering it was quite involved. The broker and the new bank were great with helping with the documents and almost all document can be done online including the loan contract signing which makes the process so easy. I will use Lendi again for future loans. I like to give a special mention to the broker Zachery.
1 comment
Relationship manager -Lendi
Hi John, thank you for taking the time to leave us such a positive review of your experience with Zachery and the Lendi Team. Here at Lendi, we put customer experience at the forefront of everything w... Read more
e do. We’re so happy to hear your experience was in line with what we expect it to be. Please do not hesitate to reach out to us in the future if there is anything further we can assist you with.Similar opinion? Write a review on ieatwords.com.au!
Amazing Service!
Lester Dela Cruz has been my home loan specialist. From start to finish, he has gone above and beyond to find me the best rate. I couldn't be happier. Thankyou!
1 comment
Relationship manager -Lendi
Hi there, thank you for taking the time to leave Lester and the Lendi Team a five-star review based on your experience. It's wonderful to hear that Lester went above and beyond for you and was so comm... Read more
itted to finding the best rate for your situation! We’re so happy we were able to assist you with your home loan and look forward to assisting you in the future.Similar opinion? Write a review on ieatwords.com.au!
Questions & Answers
YankeeDoodleasked
Hi, what’s your history of passing on RBA rate cuts?
1 answer
Relationship manager -Lendi
Hi, thanks for reaching out.
We work with 40 different lenders, which includes the major banks. We personally do not pass any rates, we are just informed.
Can I assist you with anything further today?
Regards,
The Lendi Team
Bobby M.asked
Dear Lendi,
Do you give mortgage/loan for foreigners (non-PR) who bought Australia property such as Indonesian ?
Thank you.
1 answer
Relationship manager -Lendi
Hi there, thanks for reaching out to Lendi! We will send you a private message to see how we can help you further!
olwen atasked
I'am a 66 year old person, with a mortgage of $300,50 thousand dollars is there anybody that would give me interest only.
1 answer
Relationship manager -Lendi
Hi there, thanks for reaching out to Lendi! We will send you a private message to see how we can help you further!
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Relationship manager -Lendi
Hi Cathy, thank you for taking the time to leave Ben a five star review based on your experience. We’re so happy we were able to assist you with your home loan and look forward to assisting you in the future.